Computer cannot recognize Zen V Plus

My computer does not seem to be able to recognize my Zen V Plus. When I plug the player into the computer, the Zen is able to charge the battery, but I cannot access it in any way through the PC. Creative MediaSource does not detect it, Windows Media Player does not detect it, and Windows Explorer itself says nothing is connected. When I check the Device Manager it shows the Zen there, with a yellow exclamation mark. Checking the properties of the player shows the message "This device cannot start. (Code 0)"
I'm running Windows Vist 32-Bit.
Any ideas?

I don?s use Vista but I know something that might help if you haven?t done it already. That being, uninstall and then reinstall the Creative Software. Regardless of what operating system you are using, software (any software) sometimes does not install properly the first time. I?ve run into this myself with other programs - not Creatives software. After reinstalling, everything worked fine.
Another thing to?try is using the reset button?on your unit. I'd try that first before you reinstall the software.
Good luck!!
CW

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Try the solutions on this page (look for "connection problems" if it doesn't go to the right place), which is linked from this board's FAQs (which you should have read before posting). That page also has a "What is firmware?" entry.Message Edited by RBBrittain on 09-26-2005 04:9 AM

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ZEN V PLUS ISNT RECOGNIZ

Media Source or Media Explorer says its not connected when it is. I tried almost everything, here a few symtoms
- I dont have a MTP category under device manager
- MP3 is only half way charged (could that be the reason?)
- I have USB .
- Windows recognizes it when i connected it to the USB, then says I need to instal the hardware. When I let it auto scan to find the driver it cant find it. Where is it specifically on the CD so i can point to it's
- Zen V Plus is listed under Device Manager as Other Devices with a "!". When i right click it it says "This device is not configured correctly. (Code )
To reinstall the drivers for this device, click Reinstall Driver."
Plz HELP ME! Im getting so frustrated that if I cant fix it tonight Im going to return itMessage Edited by xxmithuxx on 02--200709:50 AM

Try putting the cd in, go back to device manager, and click reinstall driver? I'm not sure. Also, do you have Service pack or 2 installed? One of these service packs is required, and WMP0 has the driver actually needed for the Zen to be recognized. So if you have , try rolling back to 0, then going back. Go to www.microsoft.com and search for Problems with Zen Devices. Should find relati've info.

Computer cannot recognize Zen V Plus

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