Computer crash/freeze when copying music from CD

Whilst copying music onto iTunes from a CD to later download onto my iPod, all runs fine until there is a problem with one of the tracks on the CD, (say a scratch or some of the information cannot be read by iTunes.) My computer then freezes/crashes there is nothing I can do, even Ctrl/Alt/Delete to get Windows Task Manager up will not work, so I have to switch off my machine and reboot. Can anyone tell me how to fix this problem or is it a problem with the iTunes program?

Thanks, this was my first visit to Apple store so I'll try iTunes as you suggested.
Re: - ‘it might be the CD,’ no, I thought of that but it happens on all CD's I put in even brand new ones. I've solved some of the problem as instead of downloading the whole CD, I can download one track at a time and as long as I let the computer stop 'running' within the program before I download the next track all is fine, but very time consuming.

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