Computer Crash/Freeze

I insalled adobe after effects on my computer now everytime i start it up it works for about a minute then freezes please help i tried deleting it but it wont work i have a hp and windows 8.
PLease help im not sure what model hp i have.

when i first got creative cloud i opened it and my background turned purple and crashed my laptop now it says its always open i want to know mainy how to close it

Similar Messages

  • Computer crash/freeze when copying music from CD

    Whilst copying music onto iTunes from a CD to later download onto my iPod, all runs fine until there is a problem with one of the tracks on the CD, (say a scratch or some of the information cannot be read by iTunes.) My computer then freezes/crashes there is nothing I can do, even Ctrl/Alt/Delete to get Windows Task Manager up will not work, so I have to switch off my machine and reboot. Can anyone tell me how to fix this problem or is it a problem with the iTunes program?

    Thanks, this was my first visit to Apple store so I'll try iTunes as you suggested.
    Re: - ‘it might be the CD,’ no, I thought of that but it happens on all CD's I put in even brand new ones. I've solved some of the problem as instead of downloading the whole CD, I can download one track at a time and as long as I let the computer stop 'running' within the program before I download the next track all is fine, but very time consuming.

  • Itunes is making my computer crash.

    After installing itunes my computer crashes, freezes and the graphics plays up. When I uninstall itunes the computer works fine and then after reinstalling itunes and the same problems occur again. Anyone have a clue as to what may be happening?

    What computer are you using? This could be important because some makes come with preinstalled software that can conflict with iTunes.
    Does Windows crash with either a blue screen stop or automatic restart, or does Windows keep running but freezes/behaves abnormally?
    Does the problem occur when iTunes is installed whether or not iTunes is running, or only if you start iTunes.
    Does Quicktime work normally?
    One thing that occurs to me immediately is some kind of conflict with other software on your PC. You can use MSconfig to investigate this:
    http://support.apple.com/kb/HT1275

  • Computer is crashing (freeze) when connecting my iPod Nano

    Hello,
    my computer is crashing (freeze) when connecting my iPod Nano. I have a Pentium IV with windows XP Pro. Can anybody help me please.

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • My old MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but suspect logic board, any ides any body

    My old 17" MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but I suspect logic board. All checks out OK on the Apple Diagnostic bench. Can a Logic board go intermittant?? Any Ideas any body??

    Ive repaired 1000s of laptops over the years (translate: diagnose and replace parts).
    Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
    other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
    You can have a $5000 laptop die in 4 months, and a junker one keep kicking after 10 years.... Ive seen that firsthand countless times.
    Common logic dictates that "very expensive = long life" in computers,..... but all the repair people will tell you just the opposite.
    I know you have a gripe, I get that all too well honestly .

  • Computer crashed, lost all itunes but they are still on IPOD- sync trouble

    My computer crashed and I lost everything including my itunes library- luckily all my music is on my ipod. I found the latest itunes and installed it and then found I had to register the computer for itunes which I did. There is an option to tranfer purchases (which I assume means transfer them from my ipod to my computer) but every time I try this the whole thing freezes. Also the computer appears to sometime have trouble recognising the ipod- when I try to access the USB through my computer is says there is no disk. It appears I can't put any new songs on until I sync the ipod- but my only options appear to be sync and erase and I will lose hundreds of dollars of music.

    Welcome to AD!
    Is your PC authorized for the itunes store? If so, when you connect your ipod, you should see a message about transferring purchases. Here is a screenshot of that message
    http://support.apple.com/kb/HT1848
    Clearly, you DO NOT want to push the "erase and sync" button!

  • I have been using aurora and updated to 12.0a2 and my computer continually freezes even after disabling all plug-ins and i have even dumped stuff from the memory on my hard drive.

    i continually get the same 12.0a2 update box that pops up in the bottom right corner even though i have the updated version and i have to wait for the aurora updater to do something everytime i start a new session. i went through and disabled all plug-ins and have no extensions active and this doesn't solve the problem. according to plug-in check all plug-ins are up to date. aurora does crash every once in a while where it closes out all my windows...but i do not get the crash report anymore to report it. is there a problem with aurora? i even updated FF in case that had a factor in the crashes/freezes!! FF used to do this same thing all the timea fter a new update but this is ridiculous!! WHAT IS THE PROBLEM? typos courtesy of freezing!!!is there a problem with aurora? i can't go more than 2 minutes without constant freezing and the "not responding" message. i have run scans on my computer weekly since i updated to aurora and there is no threats/problems...why does this keep happening?
    addendum...i have added the crash reports for the last week...does that give any insight into why this keeps happening?

    i am not sure what this means? "not for public use"? i did not seek out another version of FF it was an option on mozilla's page when i needed to update FF!! i know that i will run into these problems if i do not keep current and it was an option so i chose it. are you suggesting that i dump aurora from my system and go back to using just FF? i'm not a developer or know anything deep regarding the physical or logical of systems...i am just trying to keep good maintenance on my system!! i need a browser that works with me and not against me...chrome does not do what i need...neither does opera...FF is the only browser that i have used for almost 4 years now and i don't plan on going back to IE or changing to those mentioned above...i just want to know that when i see new offerings on mozilla products and i accept them into my system that they work much better than what i am experiencing currently!! i get that it is open-sourced and therefore a work in progress

  • ITunes is causing entire computer to freeze.....

    iTunes is causing my entire computer to freeze since my last upgrade. If I'm using the application or its up and I'm not using it, after a while, it will cause the entire computer to freeze and I have to do an emergency shutdown because my mouse won't even move. Everything is locked up @ this point. Having the iPod plug in without the application up doesn't really seem to bother from what I've seen it but there were occasions when the iPod was plugged in and the application was in use that the computer made this skitzing sound and then completely locked up. I got the blue screen on approx. 2 occasions. And when I plug my iPod up to some speakers in the same manner you plug up headphones (Sony brand), I got that same skitzing sound while listening to one of the songs, but it didn't stop playing.
    It has froze/shutdown while using the application alone while I'm browsing the store for different items. This is the majority of the times it has happen.
    It has froze/shutdown while the iPod was plugged in.
    It has froze/shutdown while the application has been open on the computer but not in use. And this is the only common factor going on in relation to the shutdowns.
    I use the same thing basically everytime I come on this computer. Always FireFox, MSN, Gmail Talk, & Yahoo Messenger running in the background. <--- This hasn't caused a problem before. And that's about it. I've had the computer to slow down due to low memory but not the skitzing sounds and frequency of shutdowns its experiencing now.
    Can anybody relate to this and if so, then what should I do? Is there a problem with the last release? And at this point, what should I do about this?

    i had a similar problem recently. what happened to me was that itunes was doing some kinda "reeding" of music files of some sort [i honestly dont remember the exact name of the action], but whenever it got to a certain song, it would do the same thing you are describing which is crash the computer or freeze it up. i decided to actually FIND the file that was causing the problem and when i got rig of the file and started itunes [this after having to turn itunes on and watch my computer freeze up again to acquire the song name] it worked perfectly.
    it seems to me that [since the file itself was a rip of a rip] it might have been corrupted some how and so itunes didnt know what to do with it. i looked at the file and an mp3 file that should be in the range of 2-5mb was actually in the range of 1-200kb which leads me to believe that the file was corrupted.
    i dont know if that will help, but i hope you get your problem resolved...

  • HP X4000b Bluetooth Mouse (H3T50AA) stops working if not moved for a while, then computer crashes

    I will be very happy if someone answers this, 'cos from all the other related posts, my outlook is pretty bleak. At least give me the thumbs up for trying, or a little human contact. Proof this post existed.
    Alright, I (fairly) recently updated to windows 8.1on my Samsung quad-core notebook - Model is NP905S3G
    For the full info- see the picture.
    Anyway, the problem is, that ever since I installed Windows 8.1, if I don't move the mouse for around 1minute when it is on (i.e. I just leave it still for 1 min because I'm typing stuff), it stops working. Moving the mouse simply doesn't do anything. If I look on the 'devices' screen, it is still shown as connected, and I can try re-connecting it, but it doesn't work. Turning on and off doesn't work. Pressing that little blue 'connect' button doesn't seem to do anything normally, and in this case, does nothing. Un-installing and re-installing the mouse does not permanently solve the problem (but does restore connectivity, at least until I leave the mouse idle for too long again)
    Currently, once the mouse has stopped moving on the screen, I press the power button (which for me makes my computer sleep). When I do this 1 of 2 things happen; either it goes to sleep as instructed, or it stays on indefinitely, and I have to hold the power button for 5 seconds to do an emergency shut-down. This is a pain, especially since nothing is saved, and the computer takes extra-long to turn on the next time.
    The real problem is this: about five minutes after the mouse becomes unresponsive, the computer crashes. It is during this five minute period that I can save all my stuff, but if I have been typing non-stop, I may not even notice that the mouse has stopped moving, and so the computer often crashes at unpredictable times. This of course is a major annoyance, and what’s more, sometimes just when I click a link my mouse freezes, and I have to restart my computer or let it crash.
    The crash message is DRIVER_POWER_STATE_FAILURE, and comes on a blue screen with a message saying the computer is collecting some error info, and a silly little smiley face. I have come to hate that smiley face.
    If you’ve read this far, thank you very much, PLEASE FIND A SOLUTION, MY MOUSE IS PRETTY UNUSABLE AT THE MOMENT
    PS. When I feel it is too risky to use a mouse, I use the touchpad. The setting where tapping=clicking really annoys me, and I also don’t like the inverted scrolling. I change these settings on my preferences, but for some reason they are never saved once I turn my computer on. They used to be saved before updating from Windows 8 to 8.1. Any suggestions?

    Not actually solved. The problem still happens and isn't limited to me or my headset.
    I just want this question out of my sidebar and this is the only way to do that!

  • Help please - Bad crashing, freezing, lines and pale patches and more

    I wonder if anyone can help me. I am not very technobod and there are progressively awful problems on my Mac until it is now so slow.
    I need to fix it before it dies altogether, or I throw it out of the window.....
    Problems:-
    Thin black lines randomly appearing across the windows.
    Ghosting of windows, they leave another version when moved.
    Sometimes windows just white out in areas with scribbly lines like pretend text.
    Sometimes windows have large bare patches all of a sudden or go see through
    Programs keep just quitting for no reason.
    The whole computer just freezes every now and then. Sometimes it waits and returns, occasionally it crashes completely.
    It is really painfully slow and can take me considerable minutes to open a new window or get something else up on screen.
    The tool bar sometimes goes all skeletal with no background.
    Loads more silly things like this... all random.
    It is driving me absolutely potty. It's only used by me doing emails, filing pics, designing jam labels, letters, going on forums and things. I don't give it loads to manage unless I'm doing something spectacularly stupid. This computer ought to be big enough to run a design studio....
    I have tried mackeeper, found it gave more problems than it solved, and uninstalled that, I've tried Clean my mac and only cleaned some, I left the universal binaries and the Caches alone. I then tried Onyx and fixed some listings (I kept the report) and cleaned up the caches in that, then restarted.
    It is now even slower than before I started fixing it, and all of the problems are still here. I've got time machine for back up.
    What can be going wrong? Is anyone able to help over the next couple of days?

    It has taken me this long to reply to you because it is so slow.
    Here is a pic
    [IMG]http://i48.tinypic.com/2rr6kqd.jpg[/IMG]
    OSX 10.6.8 Snow lepoard
    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac6,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.16 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          4 MB
      Memory:          1 GB
      Bus Speed:          667 MHz
      Boot ROM Version:          IM61.0093.B07
      SMC Version (system):          1.10f3
    I will try the safe mode and see what happens. Thank you for helping me. It is really appreciated. I will be some time.... but will be back.

  • Can't import cds onto itunes without computer crashing/shutting down

    hi, everytime i try burn cd's onto itunes my computer either freezes or appears to shut itself down but seems to be still running, i had a similar problem when playing computer games, after a while the whole system would appear to shut down but would be still running (the screens black and nothing can be done until i literally turn it off at the plug then reboot). I think its the converting into "AAC" files it has problems with but im not sure. But if anyone can help me with this problem itd be great, cheers. (p.s. here are my computer specs.)
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Packard Bell NEC 00000000000000000000000
    iTunes 7.0.2.16
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.1
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Video Driver: RADEON 9200 SERIES \RADEON 9200 SERIES
    IDE\DiskMaxtor4R080L0_________________________RAMC1TU0, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomTOSHIBADVD-ROM_SD-R5002________________1033___, Bus Type ATA, Bus Address [0,0]
    SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [0,0]
    SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [1,0]
    SCSI\CdRomH+_H___DVD-ROMDVD-41SD4.10, Bus Type SCSI, Bus Address [2,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is an administrator.
    D: TOSHIBA DVD-ROM SD-R5002, Rev 1033
    Audio CD in drive.
    Found 10 songs on CD, playing time 44:54 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 04:28:47
    Track 3, start time 08:38:57
    Track 4, start time 11:49:60
    Track 5, start time 18:07:27
    Track 6, start time 22:38:30
    Track 7, start time 25:52:00
    Track 8, start time 30:24:00
    Track 9, start time 36:30:07
    Track 10, start time 39:52:12
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 10 12 16.
    The drive CDRW speeds are: 4 8 10.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.

    alright, ive tried importing songs that ive ripped from cds through media player onto itunes but again it crashes, i noticed when i ran the diagnostic it said "If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard" so do you think this may have something to do with it?

  • HT1386 Every time I try to sync music from downloads and then into itunes the computer crashes. Any advice?

    Hi,
    I have a new ipod nano, 7th gen. Every time I try to sync my music the computer crashes. The music is still in downloads and wont even shift onto itunes let alone the ipod. Any advice would be welcomed. Thanks

    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    or
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Computer crashes during iPad Photo Sync.

    Hi everyone,
    I'm trying to help my grandpa get set up on his new iPad (he's a tech-savvy grandpa, I know) but for some reason his computer crashes when trying to sync his photos with his iPad.
    He's using Windows Vista, and I'm a Mac person myself so I'm not very knowledgable about Windows. I was able to get everything to properly sync to his iPad with no problems -- except photos. Music, movies, apps, all work no problem, but one of the primary reasons he wanted an iPad is to be able to carry around and show his pictures. He has about 5,000 organized and stored on his computer. When I had iTunes attempt to sync the whole folder, it would start optimizing the first 100 pictures or so when bam - blue screen of death. I'm not talking about iTunes freezing or crashing here, the whole computer crashes. It comes back up upon reboot but every single time I try to sync those pictures, it crashes. I've tried syncing individual folders with fewer pictures, but every single time it crashes.
    I've done some researching online and found this support article: http://support.apple.com/kb/TS1502
    He does have a Logitech QuickCam webcam attached to his computer. I updated the drivers with no success.
    I've also tried unplugging all USB devices except the iPad, but nothing seems to work.
    Anyone have any advice?
    Thanks very much.

    Hi.
    I have a feeling this has nothing to do with how much space the iPad has left.
    I am having a complete headache with synching photos and it has something to do with your updates. The original OS that came with my iPad was fine and I had many thousands of photos on the iPad (security software has been the same throughout).
    With the latest update to 4.3 (and the previous one), the same photos do not synch and KILL my windows 7 laptop (hard crash to a black screen).
    It is clearly something to do with the process of compressing/processing the photos. It seems as if within iTunes some other application is called to convert photos and this is done on multiple treads (I am not a computer expert so am only summising this). Somehow, windows 7 seems to be complaining that all the CPUs are at 100% all the time (I have a relatively new laptop that doesn't complain when 100% CPU is being used by any other application EXCEPT iTunes synching with the iPad).
    I cannot even transfer a small directory of photos - the same photos that were able to be transferred with the original iPad software; this clearly indicates an issue with the iPad or iTunes (or likely both) updates.
    Regards,

  • MBP 2011 Crash/Freeze/Restart

    Recently, my 15-inch, Early 2011 MacBook Pro has started crashing/freezing/restarting/whatever-the-right-terminology-is. It's a 2GHz Intel Core i7,  8GB 1333MHz DDR3 RAM (I upgraded it). Graphics card is AMD Radeon HD 6490M 256MB, or the Intel 3000 that comes integrated. 500GB HDD. I'm running OS X 10.9.4.
    What happens is one of several things: it stops whatever it was doing and shows me a screen that has thin, vertical green and black stripes on it. It stays like this until I shut down the computer by hitting the power button. No keys or moving the mouse does anything. Sometimes, it will show graphical glitches that change for about 5 seconds before freezing on one and forcing me to shut down the computer. The last two times it has frozen, the screen just went black. The screen was still on, it just showed all black. Again, nothing I can do will unfreeze it, I have to shut it down.
    It has shut down under several circumstances: I am playing a videogame, such as Hearthstone or Civ V (always with lowest graphics settings and not in fullscreen), watching Netflix/YouTube, or recently, just browsing the internet or typing on Skype. The problem started occurring only when I had been using the laptop for a few hours. Now, it will do this even if I have only used it for 15-30 minutes. It doesn't occur all of the time, so I've been having trouble determining the cause.
    I called AppleCare, and they had me do some sort of re-route where I shut down the computer and held down a few keys before restarting it. This did not fix the problem.
    If anyone can provide me with some help, that would be great. I can provide more details and answer any questions.
    Thanks!

    If there is nothing else shown on the page other than your verified purchase date and that your limited warranty has expired, then I would guess that it is not covered. Your best bet, just to be sure would be to contact Apple and have them check manually.
    The serial number of each machine is unique and can identify when the MacBook Pro was manufactured, which is how Apple decide whether or not your machine is eligible for cover within the extension program as it only covers machines manufactured from and to a certain date.
    The symptoms on the repair extension page are as follows:
    Distorted or scrambled video on the computer screen
    No video on the computer screen (or external display) even though the computer is on
    Computer restarts unexpectedly
    The fact that you've described that your MacBook Pro restarts with GPU Panic errors would imply that it is actually experiencing the issue covered by the extension program, so I would contact Apple and find out whether or not it is covered by the extension program.
    Thanks,
    Oliver
    Apple Certified Mac Technician
    Apple Certified Associate - Mac Integration 10.9

  • Logic pro crashes / freezes after running about a hour after updating

    Hope anyone can help me.
    I use G5 powermac.
    Had 10.3.x running with Pro6 with no problems (because of that I'm a big mac fan
    I updated to Pro7.2.x and also to OSX 10.4.8 when the problem started
    It's a strange problem, it seems something happens in my computer after a period of time.
    Logic is always crashing / freezes after working with it for about 1 hour (not sure exact time). When I just leave my mac on for the same period of time not running logic and start up Logic later it also freezes imidiately. But only logicpro seems to have this problem. All other programs working well.
    I need to restart my computer to start working again and then again after a period logic crashes again. I also installed logic express but express works well.
    I already reinstalled everything a few times and also working with just the basic (no plugs, interal audio, no hardware, no extra memory ect.) didn't help. I did changed discdrives, internal memory ect.
    Hope anyone has an idea what it can be
    Thanks for helping
    Powermac G5 SP 1.8   Mac OS X (10.4.9)   2GB int. mem

    hi,
    look here:
    http://docs.info.apple.com/article.html?artnum=302212
    hier you will find the right downloads for the firmware update for the late 2004 g5 1.8. choose the right updater for your system.
    it should also appear if you use the software update.
    after that it should work like before.
    hope that helps
    all the best
    andreas

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