Computer crash & re-install CS4

I had CS4 upgrade on my old desktop and laptop. My desktop crashed. How do I install the CS4 upgrade on my new desktop without any prior Photoshop there to allow the CS4 upgrade?

All Adobe updates are FULL installers. They do not need to find a previous version installed.
When they don't find a prior version they will just prompt you for the old serial number as well as the new one.

Similar Messages

Husband's computer crashes using Photoshop CS4 & Leopard

Hi,
My husband and I own identical iMacs (see signature below) and his computer crashes intermittently when using Photoshop CS4. He's lost a fair amount of work over the past few months and we haven't been able to figure out what the cause is. Here's the latest crash report:
Process: Adobe Photoshop CS4 [124]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
Code Type: X86 (Native)
Parent Process: launchd [74]
Date/Time: 2009-10-06 18:25:59.785 -0700
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: C2880C17-3A21-41C1-9FD0-098A4D3B0F0C
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000047bc10
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.QD 0x937a0fda SetPixMapPixel + 208
Thread 1:
0 libSystem.B.dylib 0x90fc49c6 kevent + 10
1 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
2 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x90f942ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x9100b539 pthreadcondwait + 48
3 com.adobe.amt.services 0x04b59552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04b54995 AMTThreadedPCDService::PCDThreadWorker(AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x04b595b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90f9b46e _semwaitsignal + 10
1 libSystem.B.dylib 0x90fc5dcd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x95e06b32 glvmDoWork + 162
3 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
4 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90f942da semaphoretimedwaittrap + 10
1 ...ple.CoreServices.CarbonCore 0x92ef547b MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1c1c7eff 0x1c198000 + 196351
3 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
5 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90f9b46e _semwaitsignal + 10
1 libSystem.B.dylib 0x90fc5dcd pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x92ee3e7f TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x92ec2cd2 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x92ee3afc MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
9 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90f943a6 machwaituntil + 10
1 libSystem.B.dylib 0x9100b3ad nanosleep + 314
2 com.adobe.PSAutomate 0x2007b755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x2007b7b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x2006c502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x2007ba77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x90f94286 machmsgtrap + 10
1 libSystem.B.dylib 0x90f9ba7c mach_msg + 72
2 com.apple.CoreFoundation 0x96517e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96518b04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x92a85e17 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90f94286 machmsgtrap + 10
1 libSystem.B.dylib 0x90f9ba7c mach_msg + 72
2 com.apple.CoreFoundation 0x96517e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96518b04 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x92a85f90 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x90f9b46e _semwaitsignal + 10
1 libSystem.B.dylib 0x90fc5dcd pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x92ee3e7f TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x92ec2cd2 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x92ee3afc MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x92a90f72 TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
8 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x90fc49c6 kevent + 10
1 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
2 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x90fe36fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
2 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x90f9b46e _semwaitsignal + 10
1 libSystem.B.dylib 0x90fc5dcd pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x92ee3e7f TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x92ec2cd2 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x92ee3afc MPWaitOnQueue + 208
5 com.adobe.CameraRaw 0x2666a0c8 0x2649d000 + 1888456
6 com.adobe.CameraRaw 0x266699c6 0x2649d000 + 1886662
7 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
9 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x90f942ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x9100b539 pthreadcondwait + 48
3 com.adobe.CameraRaw 0x264e304a 0x2649d000 + 286794
4 com.adobe.CameraRaw 0x267998f4 EntryFM + 800628
5 com.adobe.CameraRaw 0x2658e8b6 0x2649d000 + 989366
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x90f942ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x9100b539 pthreadcondwait + 48
3 com.adobe.CameraRaw 0x264e304a 0x2649d000 + 286794
4 com.adobe.CameraRaw 0x26827ad8 EntryFM + 1382744
5 com.adobe.CameraRaw 0x2658e8b6 0x2649d000 + 989366
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x90f942e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62af pthread_condwait + 1244
2 libSystem.B.dylib 0x90fc7b33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x90249dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x90249bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x90249b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x913386e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x90203dfd -[NSThread main] + 45
8 com.apple.Foundation 0x902039a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
10 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x90f942ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x9100b539 pthreadcondwait + 48
3 data_flow 0x03ba02b2 boost::detail::conditionimpl::do_wait(_opaque_pthread_mutext*) + 24
4 data_flow 0x03b9365b void boost::condition::dowait<boost::recursive_mutex>(boost::recursivemutex&) + 51
5 data_flow 0x03b96061 boost::threadpool::detail::poolcore<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_all_tasks>::executetask() volatile + 135
6 data_flow 0x03b96bba boost::threadpool::detail::workerthread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> >::run() + 232
7 data_flow 0x03b9390b boost::bi::bindt<void, boost::_mfi::mf0<void, boost::threadpool::detail::workerthread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> > >, boost::bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_ thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> > > > > >::operator()() + 43
8 data_flow 0x03b95fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba1bc5 thread_proxy + 99
10 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
11 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x90f942ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x9100b539 pthreadcondwait + 48
3 data_flow 0x03ba02b2 boost::detail::conditionimpl::do_wait(_opaque_pthread_mutext*) + 24
4 data_flow 0x03b9365b void boost::condition::dowait<boost::recursive_mutex>(boost::recursivemutex&) + 51
5 data_flow 0x03b96061 boost::threadpool::detail::poolcore<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_all_tasks>::executetask() volatile + 135
6 data_flow 0x03b96bba boost::threadpool::detail::workerthread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> >::run() + 232
7 data_flow 0x03b9390b boost::bi::bindt<void, boost::_mfi::mf0<void, boost::threadpool::detail::workerthread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> > >, boost::bi::list1<boost::_bi::value<boost::shared_ptr<boost::threadpool::detail::worker_ thread<boost::threadpool::detail::pool_core<boost::threadpool::prio_taskfunc, boost::threadpool::prio_scheduler, boost::threadpool::static_size, boost::threadpool::resize_controller, boost::threadpool::waitfor_alltasks> > > > > >::operator()() + 43
8 data_flow 0x03b95fd1 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 79
9 data_flow 0x03ba1bc5 thread_proxy + 99
10 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
11 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x90f942e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62af pthread_condwait + 1244
2 libSystem.B.dylib 0x90fc7b33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x92ec2cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x92ec2ade TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x92ec27df AsyncFileThread(void*) + 73
6 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
7 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x90f942e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x90fc62af pthread_condwait + 1244
2 libSystem.B.dylib 0x90fc7b33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x92ec2cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x92ee3afc MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x92a92ebc TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x92ee2057 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90fc5155 pthreadstart + 321
8 libSystem.B.dylib 0x90fc5012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0047bc10 ebx: 0x00000000 ecx: 0xff000000 edx: 0x0047b800
edi: 0x488bd560 esi: 0x00000000 ebp: 0x00000396 esp: 0xbfffc384
ss: 0x0000001f efl: 0x00010206 eip: 0x937a0fda cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0047bc10
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop 11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1) <5151e2340b0a4c1da3dea7ac2285e24e> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2084fff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208d000 - 0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguisti c
0x251b000 - 0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2790000 - 0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x28bb000 - 0x2c85fef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x2d14000 - 0x2d74fc7 +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2d83000 - 0x307efff +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x313e000 - 0x33d1fe7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3455000 - 0x346efff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x3478000 - 0x3499ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x34a6000 - 0x34c1ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetti ngs
0x34db000 - 0x34ffff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x3512000 - 0x359f2cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib .36.0
0x35cc000 - 0x35e780f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36. 0
0x35ea000 - 0x37a0ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x37d7000 - 0x3867fc3 +WRServices ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x39e9000 - 0x39edffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashR eporter
0x39f3000 - 0x3a0ffd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x3a1a000 - 0x3aeffdd +FileInfo ??? (???) <f0932f89fc984ba9b4f2c58d0e71d3c1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x3b20000 - 0x3b77fff +aif_core ??? (???) <b4dcb439e1eeabe3bd122c42e980366b> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aifcore.framework/Versions/A/aifcore
0x3b8f000 - 0x3bacffd +data_flow ??? (???) <8e452b6f803239d8eb5c49a4e31cb988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/dataflow.framework/Versions/A/dataflow
0x3bd8000 - 0x3c51fff +image_flow ??? (???) <498a857df8c6f9e0c92fbc3ec8680ed0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/imageflow.framework/Versions/A/imageflow
0x3cb7000 - 0x3cc7fff +image_runtime ??? (???) <f379a95229831e44676dbbd8259f131a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/imageruntime.framework/Versions/A/imageruntime
0x3cdc000 - 0x3e9bffe +aif_ogl ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aifogl.framework/Versions/A/aifogl
0x3f4c000 - 0x444afc3 +AdobeOwlCanvas ??? (???) <fcb2d1a31f6e41828e2cd0b23572d285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4593000 - 0x4665fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCor e
0x4719000 - 0x477bfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x47dc000 - 0x4823fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobecaps.framework/Versions/A/adobecaps
0x4833000 - 0x4872fff com.apple.vmutils 4.1 (104) <9009c24d9279b0794970d8eea4134201> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x48f6000 - 0x48f7ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x4b02000 - 0x4b02ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x4b26000 - 0x4b27fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4b39000 - 0x4bdafc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31e82904c3c2424ea1aea5efadbb19b8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x4da5000 - 0x4db3feb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x4dea000 - 0x4dfcfff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x196d9000 - 0x196e6ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x1a7ad000 - 0x1a7b2fff com.apple.DictionaryServiceComponent 1.1 (1.1) <73bbd701ee483d3bad3d8fc052c3b5a7> /System/Library/Components/DictionaryService.component/Contents/MacOS/Dictionar yService
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0x9470f000 - 0x947f0ff7 libxml2.2.dylib ??? (???) <9a5d410de57c87f71e2d530a1859b897> /usr/lib/libxml2.2.dylib
0x947f1000 - 0x947f5fff libGIF.dylib ??? (???) <3c7100e80b7f7ca8809cf9512c1a6004> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x947f6000 - 0x947f8fff com.apple.securityhi 3.0 (30817) <31baaf7ea27b41480604ffc910fe827f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x947f9000 - 0x95749ff6 com.apple.QuickTimeComponents.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9574a000 - 0x9575fffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95766000 - 0x95769fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9576a000 - 0x95771ff7 libCGATS.A.dylib ??? (???) <fb7677501dd491ea5520291045153069> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x95772000 - 0x95772ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x957ae000 - 0x95900ff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95901000 - 0x95d11fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95d12000 - 0x95d50fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95d51000 - 0x95d5afff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <73cf6b3c5ddf94d7ce9ae2c81c1b558c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95d5b000 - 0x95d5ffff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x95d60000 - 0x95d60fff com.apple.Carbon 136 (136) <27d42531a2cbeb05a7f4d05a28281bd7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95d61000 - 0x95ddefeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95ddf000 - 0x962b0fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x962b1000 - 0x962b8fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x962b9000 - 0x9636bffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
0x9636c000 - 0x964a4fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x964a5000 - 0x965d8fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96609000 - 0x966f1ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x966fa000 - 0x96719ffa libJPEG.dylib ??? (???) <50b881dd5a5795d38405c9c88c2806fa> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9671a000 - 0x96777ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96778000 - 0x96949ffb com.apple.security 5.0.5 (36371) <1f7f48b36bc90d114220cc81e4e4694f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9694a000 - 0x96d08fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x96d19000 - 0x96d93ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96d94000 - 0x96df0ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96df1000 - 0x96ebcfef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96ebd000 - 0x96ec4ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x96f17000 - 0x96f66fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x96f6c000 - 0x97274fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97275000 - 0x972a6ffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9754e000 - 0x9755aff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???) <3f97cb41828997a97f430e9c71636c44> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <bc0bb2eed0f4558f07bbaa812d79371b> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Can anyone give us a clue as to why this keeps happening?
Thanks,
Kim

Hi fiddletunes,
Note here ;
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000047bc10
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.QD 0x937a0fda SetPixMapPixel + 208
It definitely seems to be like a error in the Quicktime library for PixMap. 2 things you can do here, first is that you can try to unhook your time machine from your husband's iMac. Boot from the Apple OS X Install Disc, try to verify and repair permissions on the disk for the iMac.
Secondly, you can try to open the contents from the OS X Intall disc (you will need to boot normally into your existing 10.5 OS). Try looking for quicktime Library.
Just my two pence thoughts.....try it and let me know if I can be of any further assistance to you.
Regards
Shean Yeo

My friends computer crashed after installing itunes??

Hello, my friend got a new nano for x-mas, but after downloading itunes her computer crashed and it now can't start.
Its a quite new laptop which had up to date virus protection.
So has anyone com across this problem.. and is there a simple solution apart from re-installing the drivers??

Does the computer meet the minimum system requirements?
Message was edited by: polkabike

Computer crashed whilst installing photoshop elements 11, now serial number invalid?

Recently purchased photoshop elements 11, when installing my computer crashed. When attempting to install for a second time it now displays a message saying my serial ref is invalid?
Do I need to get a new reference?
If so, how do I get a new reference?

Dgjr7878 it is likely that the current installation of Photoshop Elements and it's licensing files got corrupted if your computer is crashing. Is this a common occurance? If so you may want to address the stability difficulties you are experiencing with your current computer prior to reinstalling.
There are additional steps you can try to recover from your computer's unexpected restart. Which operating system are you using exactly?

Computer crashes when installing itunes

First I was having an issue where iTunes would quit every time I put a CD in (I tried with several CDs) I then tried to upgrade iTunes and halfway through the download my computer shut down. Then I started getting an error message every time I tried to open iTunes saying something like I have a corrupt version or that it was installed incorrectly. I have made several attempts and each time my computer shuts down at the same point in the download. I tried removing iTunes from my computer so I could reinstall it but it is saying that the item "PGS" is in use so I can't remove it. Any ideas?? I'm completely lost!
I just learned that every time I try to install it I get a "kernel panic" and my computer crashes.
Message was edited by: qwertacious

Ok so the problem ended up being larger than I thought it was. My computer was crashing once a week for months and then it started crashing every time i tried reinstalling itunes.. I finally brought it to an apple store and they are replacing my hard drive :/ Fortunately I back up all my important files.

Computer crashed after installing new itunes version

My laptop just crashed after installing the new 9.0.2 upgrade. Upon reboot I received a dos screen that said my computer shut down due to a recent download and asked if I wanted to reboot in safe mode or normal mode. I chose to reboot normally and the computer would not boot. Now my laptop won't power up at all. Is there anything I can do, or has itunes killed my laptop??

Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??

For the second dime in a yearish,following update download my computer crashed.after installing maverick four times got a semi working computer but my backup disc is trashed and working files seem lost.anybody else get this problem or is it selective?gerr

for the second time in a yearish,following download my computer crashed and burned.four attempts to reinstall maverick resulted in a semi-working computer but my back up disc trashed and working files seem lost.Anybody else get this problem and how regularly or is it a selective event?
gerry

It is not safe to publish your email address in an open forum, so I've asked the hosts to remove them. Your post is here for anyone to see and if someone has a solution, they will post an answer, so there is no need for an email address.

Computer Crashed New Install of Itunes wants to wipe out iPad

I got an iPad for Christmas. I had iTunes already on a computer and they all played well together - I didn't store any music in my iTunes - just used it to shop and download apps for my iPad. The computer crashed and I lost iTunes. But I had a number of apps and some books on my iPad (which are all in tact and fine).
When I reinstalled iTunes it says something about this iPad doesn't belong to this iTunes installation and gives me a message that says it's going to wipe out everything on my iPad to join it to the new instance of iTunes. I just unplugged my iPad on the spot.
I've tried a number of things and can't figure out how to basically say "No, I want it the other way around. The iPad is mine and I paid for what's on it - make iTunes match my iPad." So I haven't been able to update the iPad software or anything now for months and decided after several attempts to ask for help.
The new computer is running Windows 7 in case it matters.
Thanks!
Jim

1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
for everything else, check out this post by Zevoneer.

Computer crashed after installing Adobe Cloud

I wanted to try the Photoshop Cloud. I tried to download it but was told my OS was too old. I decided to upgrade and invested in Windows 8. Everything was working fine until I downloaded Adobe Cloud. When I installed it, it crashed my computer. And I mean blue screen of death, had to do system restore crashed. Has anyone had similar issues?

Hi PenguinBear,
Its quite unlikely that Adobe Creative Cloud Apps can cause the computer to crash.
Make sure that your system meets the requirements for the programs you installed from the cloud.
Also get your machine checked for viruses.
Thanks

Computer Crashes When Installing Photo Gallery

Why would my Toshiba Satellite L505D crash when trying to install Windows Live Photo Gallery? This is WIN7 64 Bit; crashes when trying to install Windows Live Essentials any version.

Which Satellite L505D? See the label on the bottom.
What do you mean by "crash"? Attach a picture of any message.
Give us the download link for the program you're installing.
-Jerry

Computer crashes when installing/running itunes

Whenever I install itunes 6 or quicktime, my computer freezes and I have to turn the power off and then on again. The install program runs until I get to the final screen which says, "Click finished to close." Then whenever I try to launch itunes or quicktime, my computer freezes. The same thing happened after I installed the software that came with my ipod. Someone please help! I'd really like to use my ipod and not be stuck with a $300 coaster.

hiya!
hmmmm. a freeze under these circumstances is actually kind of exotic.
okay, let's check to see if there's anything in your start-up items or running background applications that is interfering with itunes.
maybe check the background applications first. if you switch those off, do you get a successful launch? here are instructions. (although the document is focussed on installations, the same techniques would work for a launch):
http://consumer.installshield.com/kb.asp?id=Q108377
if that doesn't seem to help matters, lets check to see if disabling other startup items will help:
http://docs.info.apple.com/article.html?artnum=302538
(if we get the thing launching by either of these techniques, we can then try to work out by process of elimination what the culprit might be.)
love, b

Computer crashed after installing ipod software

Please, help. My Dell computer wouldn't restart after installing the software for a brand new ipod nano. I'm afraid that it's related to the software CD and I don't know how to get another one under warranty. I just want them to send me a new software CD. Any suggestions?

Not sure if this will actually solve you problem, but...
there's no need to order a new software CD.
You can download all of the necessary iPod software from Apple's website. In fact, this is often preferred over using the CD, since the website will have the latest versions, while the shipping CD might be slightly out of date.
Here's some links to download the software:
iTunes 6
iPod Updater
EDIT: Just realized I might be giving some pretty bad advice since your computer won't boot. Obviously my suggestion will only work if you have a bootable machine with Internet access.
My apologies.
Perhaps if there is an Apple store nearby, you can ask the folks there to put the software on CD for you. Even still, this might be a moot point since you don't have a working computer. You might want to reach out to Dell and get your system in a functional state before proceeding with the iTunes/iPod setup.

My computer motherboard and hard drive burn up with CS 4 on it. I got a new computer and cannot installed CS4 on it because it say invaild serial number. I need a serial number that will work to install on my new computer.

My computer motherboard and hard drive burn up with cs 4 on it. I got a new computer and cannot reinstalled cs 4 on the new computer. The serial number stated invalid. I needed a serial number that will work.

Contact support by web chat or phone.
Mylenium

My computer crashed during install of Master Suite. Do I need to uninstall before reinstall?

Master Suite now shows as a registered product under my Adobe account. Part of suite was installed. Could I just start another install without unistalling what I now have, or is best practice to first uninstall?
Message was edited by: RayJayCarl

RayJayCarl you can start the installer again to install the remaining components. You won't even have to enter your serial number again as your software is already licensed!

Can't register my CS4 after computer crash

My old computer crashed and I got a new computer. I installed CS4 from the origional discs and it will not let me register. It says I have an invalid serial number. The discs were an upgrade from an older version of Flash when I bought it a couple years ago.

I am sorry I did not give much info in the beginning. I had to dig up dates and product info from an old backup I had made while using my old computer. Thanks for your help with this.
On 2/19/2009 i bought an upgrade from Flash Studio (I don't know the version number) to Adobe Creative Suite 4 Web Premium. I upload the Adobe Creative Suite 4 Web Premium on my computer from the discs I received, it found the Flash suite and confirmed the update and the Adobe Creative Suite 4 Web Premium all worked.
That computer crashed this winter and I installed Adobe Creative Suite 4 Web Premium on a new computer runnung WIndows 7 Professional using the origional discs. When I tried to register the Adobe Creative Suite 4 Web Premium it accepted the serial number from the case with my discs and asked to select a product that you already own:. There is not a Flash Studio listed and when I enter the serial number from the Flash Studio I had saved it did not accept it. I ended up using the option to use it for a trial period. It worked just fine for the trial period on my new computer. That time is now up and I can no longer access any of the Adobe Creative Suite 4 Web Premium programs. In need to know how I can get i registered andt working.

Computer crash & re-install CS4

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