Computer crashed after Lightroom 4 Installation

I purchased the Lightroom 4 upgrade online from Adobe a couple of days ago and installed it on my laptop.  The software seemed to be working at first, but a few hours later, my computer crashed.  Upon reboot, my computer would crash again shortly thereafter (LR was open on my computer but minimized).  Now my laptop will not turn on at all.  I'm using an HP Pavilion m7-1015dx laptop with Windows 7.  I just purchased this laptop last fall and have had NO issues with it until I installed the Lightroom 4 upgrade.  My Lightroom 3 and Photoshop CS4 software had been working fine as well up to that point.  Obviously I have to take my computer in to get it fixed, but I am not sure that I am willing to try to install this software again and rish another crash.  Has anyone else experienced this problem?

Yiour reaction is basically the same as refusing to give somebody a ride in your car because someone ran into you last time you gave them a ride. The person did not cause the crash, and Lightroom cannot prevent your hardware from booting.
If your computer only crashed every time you tried to start Lightroom then that would be food for thought, even then it could be a memory DIMM going bad, because LR can be more memory intensive than many other apps. But you are apparently experiencing hardware failure. It happens occasionally, even with the best hardware. How far do you get in the boot process before it crashes, and how is the crash manifested?

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    108899-04 109091-06 109667-04 110387-04 110934-04 111881-02 116602-01
    108901-06 109134-27 109667-05 110387-05 110934-10 111881-03 116610-01

  • Computer crashed after installing new itunes version

    My laptop just crashed after installing the new 9.0.2 upgrade. Upon reboot I received a dos screen that said my computer shut down due to a recent download and asked if I wanted to reboot in safe mode or normal mode. I chose to reboot normally and the computer would not boot. Now my laptop won't power up at all. Is there anything I can do, or has itunes killed my laptop??

    Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync  it kept telling me iTunes is not working. Why ??

  • For the second dime in a yearish,following update download my computer crashed.after installing maverick four times got a semi working computer but my backup disc is trashed and working files seem lost.anybody else get this problem or is it selective?gerr

    for the second time in a yearish,following download my computer crashed and burned.four attempts to reinstall maverick resulted in a semi-working computer but my back up disc trashed and working files seem lost.Anybody else get this problem and how regularly or is it a selective event?
    gerry

    It is not safe to publish your email address in an open forum, so I've asked the hosts to remove them. Your post is here for anyone to see and if someone has a solution, they will post an answer, so there is no need for an email address.

  • Crashing after Clean Installation Yosemite 10.10.3

    Hello guys, I ve a problem since I installed Yosemite 10.10.3 (clean installation). I had the oldest version of Yosemite but when 10.10.3 released I decided to make a clean installation. After a few days I got the first crash and a few minutes ago got the newest. I'm very disappointed because I use Mac OS X 1.5 years now and  it's the first time my system crashes. I don't know how to resolve this problem. The only thing I did was a Hardware Test that was fine and a Hard Disk Verification that was also fine. I'll post both of the reports and I'd like your opinion.
    Anonymous UUID:  
    F36CA86B-1776-60BA-4585-ECC075F01002
    Sat Apr 18 22:56:16 2015
    *** Panic Report ***
    panic(cpu 0 caller 0xffffff8010e17cc2): Kernel trap at 0x000000000000b000, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x000000000000b000, CR3: 0x00000003b5c690c1, CR4: 0x00000000001627e0
    RAX: 0xffffff804fe5cc80, RBX: 0xffffff8030f25000, RCX: 0x00000000012f0000, RDX: 0xffffff802fa29180
    RSP: 0xffffff81fb123a58, RBP: 0xffffff81fb123a80, RSI: 0x000000000009001a, RDI: 0xffffff804fa32c00
    R8:  0x000000000000000c, R9:  0x0000000000000000, R10: 0xffffff80500db5fc, R11: 0x0000000000000002
    R12: 0xffffff8030f25000, R13: 0xffffff804e768000, R14: 0x0000000000000000, R15: 0xffffff804fa32c00
    RFL: 0x0000000000010246, RIP: 0x000000000000b000, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000000000b000, Error code: 0x0000000000000010, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81fb123700 : 0xffffff8010d2bda1
    0xffffff81fb123780 : 0xffffff8010e17cc2
    0xffffff81fb123940 : 0xffffff8010e34b73
    0xffffff81fb123960 : 0xb000
    0xffffff81fb123a80 : 0xffffff7f92c89fab
    0xffffff81fb123ad0 : 0xffffff7f92c8e619
    0xffffff81fb123b20 : 0xffffff7f92c8f350
    0xffffff81fb123b60 : 0xffffff80113017cf
    0xffffff81fb123bc0 : 0xffffff80112ff0c3
    0xffffff81fb123d00 : 0xffffff8010de21e7
    0xffffff81fb123e10 : 0xffffff8010d3000c
    0xffffff81fb123e40 : 0xffffff8010d149f3
    0xffffff81fb123e90 : 0xffffff8010d2531d
    0xffffff81fb123f10 : 0xffffff8010e031ea
    0xffffff81fb123fb0 : 0xffffff8010e35396
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f92c72000->0xffffff7f92ce0fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f91524000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f918ed000
    BSD process name corresponding to current thread: QuickLookUIHelpe
    Mac OS version:
    14D136
    Kernel version:
    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
    Kernel slide:
    0x0000000010a00000
    Kernel text base: 0xffffff8010c00000
    __HIB  text base: 0xffffff8010b00000
    System model name: iMac14,3 (Mac-77EB7D7DAF985301)
    System uptime in nanoseconds: 15159911776024
    last loaded kext at 5092812026480: com.apple.driver.AppleUSBCDC    4.3.3b1 (addr 0xffffff7f938ce000, size 20480)
    last unloaded kext at 5191693651405: com.apple.driver.AppleUSBCDC    4.3.3b1 (addr 0xffffff7f938ce000, size 16384)
    loaded kexts:
    com.paragon-software.filesystems.ntfs    313.2.12
    com.apple.filesystems.msdosfs    1.10
    com.apple.driver.AppleBluetoothMultitouch    85.3
    com.apple.driver.AudioAUUC    1.70
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AGPM    110.19.5
    com.apple.driver.ApplePlatformEnabler    2.2.0d4
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.iokit.IOBluetoothSerialManager    4.3.4f4
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleOSXWatchdog    1
    com.apple.driver.AppleMikeyDriver    272.18
    com.apple.iokit.SCSITaskUserClient    3.7.5
    com.apple.driver.AppleHDA    272.18
    com.apple.driver.AppleUpstreamUserClient    3.6.1
    com.apple.iokit.IOUserEthernet    1.0.1
    com.apple.GeForce    10.0.2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleIntelHD5000Graphics    10.0.6
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleHV    1
    com.apple.driver.AppleThunderboltIP    2.0.2
    com.apple.driver.AppleLPC    1.7.3
    com.apple.driver.AppleIntelFramebufferAzul    10.0.6
    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
    com.apple.driver.AppleSMCLMU    2.0.7d0
    com.apple.driver.AppleMCCSControl    1.2.11
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    36
    com.apple.driver.AppleUSBHub    705.4.2
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.7.1
    com.apple.driver.AppleSDXC    1.6.5
    com.apple.iokit.AppleBCM5701Ethernet    10.1.3
    com.apple.driver.AirPort.Brcm4360    930.37.3
    com.apple.driver.AppleAHCIPort    3.1.2
    com.apple.driver.AppleUSBXHCI    710.4.11
    com.apple.driver.AppleACPIButtons    3.1
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    3.1
    com.apple.driver.AppleAPIC    1.7
    com.apple.nke.applicationfirewall    161
    com.apple.security.quarantine    3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.IOBluetoothHIDDriver    4.3.4f4
    com.apple.driver.AppleMultitouchDriver    263.9.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.5
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleUSBHIDKeyboard    176.2
    com.apple.driver.AppleHIDKeyboard    176.2
    com.apple.iokit.IOUSBHIDDriver    705.4.0
    com.apple.iokit.IOSerialFamily    11
    com.apple.iokit.IOUSBUserClient    705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.5
    com.apple.driver.DspFuncLib    272.18
    com.apple.kext.OSvKernDSPLib    1.15
    com.apple.iokit.IOUSBMassStorageClass    3.7.2
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.2
    com.apple.nvidia.driver.NVDAResman    10.0.2
    com.apple.iokit.IOBluetoothFamily    4.3.4f4
    com.apple.iokit.IOSurface    97.4
    com.apple.driver.AppleHDAController    272.18
    com.apple.iokit.IOHDAFamily    272.18
    com.apple.iokit.IOAudioFamily    203.3
    com.apple.vecLib.kext    1.2.0
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.AppleGraphicsDeviceControl    3.10.22
    com.apple.iokit.IOAcceleratorFamily2    156.14
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.9.1d7
    com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
    com.apple.driver.AppleThunderboltEDMSink    4.0.2
    com.apple.driver.AppleSMC    3.1.9
    com.apple.driver.AppleSMBusController    1.0.13d1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5
    com.apple.driver.AppleUSBMergeNub    705.4.0
    com.apple.driver.AppleUSBComposite    705.4.9
    com.apple.driver.CoreStorage    471.20.7
    com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2
    com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
    com.apple.driver.AppleThunderboltDPOutAdapter    4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
    com.apple.driver.AppleThunderboltNHI    3.1.7
    com.apple.iokit.IOThunderboltFamily    4.2.2
    com.apple.iokit.IOEthernetAVBController    1.0.3b3
    com.apple.iokit.IO80211Family    730.60
    com.apple.driver.mDNSOffloadUserClient    1.0.1b8
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOAHCIFamily    2.7.5
    com.apple.iokit.IOUSBFamily    720.4.4
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    300.0
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.AppleMobileFileIntegrity    1.0.5
    com.apple.driver.AppleCredentialManager    1.0
    com.apple.driver.DiskImages    396
    com.apple.iokit.IOStorageFamily    2.0
    com.apple.iokit.IOReportFamily    31
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    3.1
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.Libm    1
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto    1.0
    Model: iMac14,3, BootROM IM143.0118.B09, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.17f7
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
    Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: My Passport 0748
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB 2.0 Hub
    USB Device: Elements 1078
    USB Device: USB 2.0 Hub
    USB Device: Back-UPS BR1500GI FW:878.L3 .I USB FW:L3
    USB Device: MT1806
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    Thunderbolt Bus: iMac, Apple Inc., 23.10
    Anonymous UUID:  
    F36CA86B-1776-60BA-4585-ECC075F01002
    Thu Apr 23 18:51:38 2015
    *** Panic Report ***
    panic(cpu 2 caller 0xffffff8001c17cc2): Kernel trap at 0xffffff7f83a48d72, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000107879000, CR3: 0x00000003f25600c6, CR4: 0x00000000001627e0
    RAX: 0xffffff80317f4400, RBX: 0xffffff80218d0000, RCX: 0x00000000014f0000, RDX: 0xffffff8020373810
    RSP: 0xffffff81e03b3a60, RBP: 0xffffff81e03b3a80, RSI: 0x00000000000b004b, RDI: 0xffffff803494d480
    R8:  0x000000000000003a, R9:  0x0000000000000000, R10: 0xffffff8034a215fc, R11: 0x0000000000000002
    R12: 0xffffff80218d0000, R13: 0xffffff8034492c00, R14: 0x0000000000000000, R15: 0xffffff803494d480
    RFL: 0x0000000000010246, RIP: 0xffffff7f83a48d72, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000107879000, Error code: 0x0000000000000000, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81e036de10 : 0xffffff8001b2bda1
    0xffffff81e036de90 : 0xffffff8001c17cc2
    0xffffff81e036e050 : 0xffffff8001c34b73
    0xffffff81e036e070 : 0xffffff7f83a48d72
    0xffffff81e03b3a80 : 0xffffff7f83a35fab
    0xffffff81e03b3ad0 : 0xffffff7f83a3a619
    0xffffff81e03b3b20 : 0xffffff7f83a3b350
    0xffffff81e03b3b60 : 0xffffff80021017cf
    0xffffff81e03b3bc0 : 0xffffff80020ff0c3
    0xffffff81e03b3d00 : 0xffffff8001be21e7
    0xffffff81e03b3e10 : 0xffffff8001b3000c
    0xffffff81e03b3e40 : 0xffffff8001b149f3
    0xffffff81e03b3e90 : 0xffffff8001b2531d
    0xffffff81e03b3f10 : 0xffffff8001c031ea
    0xffffff81e03b3fb0 : 0xffffff8001c35396
    Kernel Extensions in backtrace:
    com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f83a1e000->0xffffff7f83a8cfff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82324000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f825ec000
    BSD process name corresponding to current thread: QuickLookUIHelpe
    Mac OS version:
    14D136
    Kernel version:
    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
    Kernel slide:
    0x0000000001800000
    Kernel text base: 0xffffff8001a00000
    __HIB  text base: 0xffffff8001900000
    System model name: iMac14,3 (Mac-77EB7D7DAF985301)
    System uptime in nanoseconds: 2006416955175
    last loaded kext at 8963703256: com.apple.filesystems.msdosfs    1.10 (addr 0xffffff7f82a8c000, size 69632)
    last unloaded kext at 98817559589: com.apple.iokit.IOAHCIPassThrough    1.0.3 (addr 0xffffff7f832e0000, size 36864)
    loaded kexts:
    com.paragon-software.filesystems.ntfs    313.2.12
    com.apple.filesystems.msdosfs    1.10
    com.apple.driver.AppleBluetoothMultitouch    85.3
    com.apple.driver.AudioAUUC    1.70
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AGPM    110.19.5
    com.apple.driver.ApplePlatformEnabler    2.2.0d4
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.iokit.IOBluetoothSerialManager    4.3.4f4
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleOSXWatchdog    1
    com.apple.driver.AppleMikeyDriver    272.18
    com.apple.iokit.SCSITaskUserClient    3.7.5
    com.apple.driver.AppleHDA    272.18
    com.apple.driver.AppleUpstreamUserClient    3.6.1
    com.apple.iokit.IOUserEthernet    1.0.1
    com.apple.GeForce    10.0.2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleIntelHD5000Graphics    10.0.6
    com.apple.driver.AppleHV    1
    com.apple.driver.AppleThunderboltIP    2.0.2
    com.apple.driver.AppleLPC    1.7.3
    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
    com.apple.driver.AppleIntelFramebufferAzul    10.0.6
    com.apple.driver.AppleSMCLMU    2.0.7d0
    com.apple.driver.AppleMCCSControl    1.2.11
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    36
    com.apple.driver.AppleUSBHub    705.4.2
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.7.1
    com.apple.driver.AppleSDXC    1.6.5
    com.apple.iokit.AppleBCM5701Ethernet    10.1.3
    com.apple.driver.AirPort.Brcm4360    930.37.3
    com.apple.driver.AppleAHCIPort    3.1.2
    com.apple.driver.AppleUSBXHCI    710.4.11
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleACPIButtons    3.1
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    3.1
    com.apple.driver.AppleAPIC    1.7
    com.apple.nke.applicationfirewall    161
    com.apple.security.quarantine    3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.IOBluetoothHIDDriver    4.3.4f4
    com.apple.driver.AppleMultitouchDriver    263.9.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.5
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.driver.AppleUSBHIDKeyboard    176.2
    com.apple.driver.AppleHIDKeyboard    176.2
    com.apple.iokit.IOUSBHIDDriver    705.4.0
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    11
    com.apple.iokit.IOUSBUserClient    705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.5
    com.apple.driver.DspFuncLib    272.18
    com.apple.kext.OSvKernDSPLib    1.15
    com.apple.iokit.IOBluetoothFamily    4.3.4f4
    com.apple.nvidia.driver.NVDAGK100Hal    10.0.2
    com.apple.nvidia.driver.NVDAResman    10.0.2
    com.apple.iokit.IOSurface    97.4
    com.apple.driver.AppleHDAController    272.18
    com.apple.iokit.IOHDAFamily    272.18
    com.apple.iokit.IOAudioFamily    203.3
    com.apple.vecLib.kext    1.2.0
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.9.1d7
    com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
    com.apple.AppleGraphicsDeviceControl    3.10.22
    com.apple.iokit.IOAcceleratorFamily2    156.14
    com.apple.driver.AppleThunderboltEDMSink    4.0.2
    com.apple.driver.AppleSMC    3.1.9
    com.apple.driver.AppleSMBusController    1.0.13d1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOUSBMassStorageClass    3.7.2
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5
    com.apple.driver.AppleUSBMergeNub    705.4.0
    com.apple.driver.AppleUSBComposite    705.4.9
    com.apple.driver.CoreStorage    471.20.7
    com.apple.driver.AppleThunderboltDPOutAdapter    4.0.6
    com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2
    com.apple.driver.AppleThunderboltNHI    3.1.7
    com.apple.iokit.IOThunderboltFamily    4.2.2
    com.apple.iokit.IOEthernetAVBController    1.0.3b3
    com.apple.iokit.IO80211Family    730.60
    com.apple.driver.mDNSOffloadUserClient    1.0.1b8
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOAHCIFamily    2.7.5
    com.apple.iokit.IOUSBFamily    720.4.4
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    300.0
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.AppleMobileFileIntegrity    1.0.5
    com.apple.driver.AppleCredentialManager    1.0
    com.apple.driver.DiskImages    396
    com.apple.iokit.IOStorageFamily    2.0
    com.apple.iokit.IOReportFamily    31
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    3.1
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    com.apple.kec.Libm    1
    com.apple.kec.pthread    1
    Model: iMac14,3, BootROM IM143.0118.B09, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.17f7
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
    Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: My Passport 0748
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB 2.0 Hub
    USB Device: USB 2.0 Hub
    USB Device: MT1806
    USB Device: Back-UPS BR1500GI FW:878.L3 .I USB FW:L3
    USB Device: Elements 1078
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    Thunderbolt Bus: iMac, Apple Inc., 23.10

    From the horse's mouth:
         OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…
    C.

  • Adobe Illustrator CS 5 V15.1.0 Crashing after Mavericks Installation

    I have a co-worker who is on a 27inch iMac Mid - 2011 running OSX Version 10.9.1 who's using Adobe Illustrator CS5 to design various spreads for a local magazine. After installing Mavericks her Illustrator program crashes randomly, most of the time it's once a day but some days it crashes multiple times. It has crashed with one spread open and with various spreads open. Here are her computer specs.
         27inch - Mid 2011 iMac
         Version OSX 10.9.1
         20 GB 1333 MHz DDR3
         AMD Radeon HD 6770M 512MB
         Illustrators CS5
         Version 15.1.0
    She continues to loose important spreads that she has spent hours on, we have looked for .tmp files but nothing comes up on our server where she has been saving her files. We've tried uninstalling, repairing disk permissions, and reinstalling Illustrator CS5, still have problems. Our IT professional hasn't been able to fix the problem either. Let me know if you have any suggestions on how to solve this problem, anything is welcomed.
    Here is her error report ....
    Process:         Adobe Illustrator [344]
    Path:            /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         39 (15.1.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [159]
    Responsible:     Adobe Illustrator [344]
    User ID:         501
    Date/Time:       2014-01-20 12:50:39.261 -0500
    OS Version:      Mac OS X 10.9.1 (13B42)
    Report Version:  11
    Anonymous UUID:  6D5BFF0E-7797-FE6C-1F4B-0F6A34733E3D
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f0000020
    VM Regions Near 0xf0000020:
       CG backing stores      00000000cbedb000-00000000cbf4b000 [  448K] rw-/rw- SM=SHM 
    -->
       Submap                 00000000ffff0000-00000000ffff1000 [    4K] r--/r-- SM=PRV  process-only VM submap
    Application Specific Information:
    objc_msgSend() selector name: setScrollViewRefForCarbonApps:
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x930f14a7 objc_msgSend + 23
    1   com.apple.AppKit                        0x9474b99f CarbonGestureEndEventMonitorHandler + 329
    2   com.apple.HIToolbox                     0x9611deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    3   com.apple.HIToolbox                     0x95f7164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
    4   com.apple.HIToolbox                     0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    5   com.apple.HIToolbox                     0x95f83af1 SendEventToEventTarget + 88
    6   com.adobe.illustrator                   0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
    7   com.apple.HIToolbox                     0x9611deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    8   com.apple.HIToolbox                     0x95f7164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
    9   com.apple.HIToolbox                     0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    10  com.apple.HIToolbox                     0x95f707e0 SendEventToEventTargetWithOptions + 94
    11  com.apple.HIToolbox                     0x95fa46a9 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
    12  com.apple.HIToolbox                     0x95f71a95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
    13  com.apple.HIToolbox                     0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
    14  com.apple.HIToolbox                     0x95f83af1 SendEventToEventTarget + 88
    15  com.apple.HIToolbox                     0x9611d5a3 ToolboxEventDispatcher + 82
    16  com.apple.HIToolbox                     0x9611d463 RunApplicationEventLoop + 240
    17  com.adobe.illustrator                   0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
    18  com.adobe.illustrator                   0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
    19  com.adobe.illustrator                   0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
    20  com.adobe.illustrator                   0x00003316 0x1000 + 8982
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x951da992 kevent64 + 10
    1   libdispatch.dylib                       0x939858bd _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x93985556 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services                  0x046e3074 C_EULA_SetState + 2166
    5   com.adobe.amt.services                  0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x96a01922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x96a01b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x969cdf92 MPWaitOnQueue + 199
    6   AdobeACE                                0x01681579 0x1647000 + 238969
    7   AdobeACE                                0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x96a01922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x96a01b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x969cdf92 MPWaitOnQueue + 199
    6   AdobeACE                                0x01681579 0x1647000 + 238969
    7   AdobeACE                                0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x96a01922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x96a01b46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x969cdf92 MPWaitOnQueue + 199
    6   AdobeACE                                0x01681579 0x1647000 + 238969
    7   AdobeACE                                0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   AdobeAGM                                0x01abe59d AGMInitialize + 3243373
    4   AdobeAGM                                0x01abf1ed AGMInitialize + 3246525
    5   AdobeAGM                                0x01ac4de0 AGMInitialize + 3270064
    6   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x265ab42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x2634453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x265ab42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x2634453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x265ab42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x2634453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033bfa3 pthread_cond_wait + 48
    3   com.adobe.adobeswfl                     0x265ab42f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl                     0x2634453f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x951d9b76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x9b22f05b nanosleep$UNIX2003 + 219
    2   com.adobe.illustrator.plugins.Scripting Support          0x1094494b PluginMain + 447467
    3   com.adobe.illustrator.plugins.Scripting Support          0x10926b23 PluginMain + 325059
    4   com.adobe.illustrator.plugins.Scripting Support          0x10944a58 PluginMain + 447736
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x951d9a26 __recvfrom + 10
    1   libsystem_c.dylib                       0x9b22f16d recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib           0x0ff492d7 Invoke + 54887
    3   ServiceManager-Launcher.dylib           0x0ff48376 Invoke + 50950
    4   ServiceManager-Launcher.dylib           0x0ff47227 Invoke + 46519
    5   ServiceManager-Launcher.dylib           0x0ff47279 Invoke + 46601
    6   ServiceManager-Launcher.dylib           0x0ff47303 Invoke + 46739
    7   ServiceManager-Launcher.dylib           0x0ff41706 Invoke + 23190
    8   ServiceManager-Launcher.dylib           0x0ff418ef Invoke + 23679
    9   ServiceManager-Launcher.dylib           0x0ff424cf Invoke + 26719
    10  ServiceManager-Launcher.dylib           0x0ff425cd Invoke + 26973
    11  ServiceManager-Launcher.dylib           0x0ff459b8 Invoke + 40264
    12  ServiceManager-Launcher.dylib           0x0ff45c61 Invoke + 40945
    13  ServiceManager-Launcher.dylib           0x0ff4628f Invoke + 42527
    14  ServiceManager-Launcher.dylib           0x0ff4648c Invoke + 43036
    15  ServiceManager-Launcher.dylib           0x0ff3811a Login + 1654
    16  ServiceManager-Launcher.dylib           0x0ff396f7 Login + 7251
    17  ServiceManager-Launcher.dylib           0x0ff469fb Invoke + 44427
    18  ServiceManager-Launcher.dylib           0x0ff48f49 Invoke + 53977
    19  libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    20  libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    21  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033a042 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl                     0x265ab3f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl                     0x265c5e4e APXGetHostAPI + 2708990
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x951d97ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x90339d8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x9033a042 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl                     0x265ab3f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl                     0x267222b8 APXGetHostAPI + 4135528
    5   com.adobe.adobeswfl                     0x265ab51c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl                     0x265ab587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl                     0x265ab6a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    9   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    10  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 15:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x951d4f7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x951d416c mach_msg + 68
    2   com.apple.CoreFoundation                0x949b1f69 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x949b1541 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x949b0d5a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x949b0bbb CFRunLoopRunInMode + 123
    6   com.apple.Foundation                    0x926300b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
    7   com.apple.Foundation                    0x9262ff2e -[NSThread main] + 45
    8   com.apple.Foundation                    0x9262fe86 __NSThread__main__ + 1426
    9   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 16:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x951d9ace __select + 10
    1   com.apple.CoreFoundation                0x94a01dc6 __CFSocketManager + 1158
    2   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    3   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    4   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib                  0x951d4fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x969ce311 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x176cd124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib                  0x951d4fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x969ce311 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x176cd124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib                  0x951d4fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore          0x969ce311 MPWaitOnSemaphore + 104
    2   MultiProcessor Support                  0x176cd124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 20:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x00677ef4 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
    2   com.adobe.illustrator                   0x006790d9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
    3   com.adobe.illustrator                   0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 21:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x00677ef4 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
    2   com.adobe.illustrator                   0x006790d9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
    3   com.adobe.illustrator                   0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 22:
    0   libsystem_kernel.dylib                  0x951d9b76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x9b22f05b nanosleep$UNIX2003 + 219
    2   com.adobe.illustrator.plugins.AISaveForWeb          0x7db818bb CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
    3   com.adobe.illustrator.plugins.AISaveForWeb          0x7db7c303 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
    4   com.adobe.illustrator.plugins.AISaveForWeb          0x7db819c8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x1060db14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x1060e402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x1060e63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 24:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x1060db14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x1060e402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x1060e63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 25:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x1060db14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x1060e402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x1060e63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 26:
    0   libsystem_kernel.dylib                  0x951d4fb6 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.Rasterize          0x1060db14 PluginMain + 79346
    2   com.adobe.illustrator.plugins.Rasterize          0x1060e402 PluginMain + 81632
    3   com.adobe.illustrator.plugins.Rasterize          0x1060e63a PluginMain + 82200
    4   com.apple.CoreServices.CarbonCore          0x969ce56e PrivateMPEntryPoint + 68
    5   libsystem_pthread.dylib                 0x903375fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x90337485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x9033ccf2 thread_start + 34
    Thread 27:
    0   libsystem_kernel.dylib                  0x951da046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x90338dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x9033ccce start_wqthread + 30
    Thread 28:
    0   libsystem_kernel.dylib                  0x951da046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x90338dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x9033ccce start_wqthread + 30
    Thread 29:
    0   libsystem_kernel.dylib                  0x951da046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x90338dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x9033ccce start_wqthread + 30
    Thread 30:
    0   libsystem_kernel.dylib                  0x951da046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x90338dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x9033ccce start_wqthread + 30
    Thread 31:
    0   libsystem_kernel.dylib                  0x951da046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x90338dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x9033ccce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xb0f55da0  ebx: 0xb0f55da0  ecx: 0x9491c804  edx: 0xf0000000
    edi: 0x2b35e6d0  esi: 0x9474b864  ebp: 0xbfffedf8  esp: 0xbfffedc8
      ss: 0x00000023  efl: 0x00010286  eip: 0x930f14a7   cs: 0x0000001b
      ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
    cr2: 0xf0000020
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
       0x1000 -  0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x13fe000 -  0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x153d000 -  0x154dfff  com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x1554000 -  0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
    0x158a000 -  0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
    0x1633000 -  0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x1638000 -  0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x1647000 -  0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1782000 -  0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1df2000 -  0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x1e38000 -  0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
    0x1e71000 -  0x1e8cfff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x1e97000 -  0x1eb8ff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
    0x1ec5000 -  0x21b7ff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x2244000 -  0x22dcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
    0x233d000 -  0x2420fef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
    0x2458000 -  0x2a8dfeb +AdobePDFL (1) <B295BDBD-65E8-CE6D-865B-79276D0507B2> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x2bc3000 -  0x2c50ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x2c97000 -  0x2d37fef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
    0x2d63000 -  0x3001ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x30df000 -  0x3137ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x3147000 -  0x31d3fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
    0x320c000 -  0x32d9ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
    0x333c000 -  0x3416fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
    0x3456000 -  0x3e06fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x3e09000 -  0x41e1ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x4318000 -  0x4386ffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x439d000 -  0x442eff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
    0x444d000 -  0x4633ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x46c5000 -  0x4730fe7 +com.adobe.amt.services (AMTServices 4.0.0.21 [BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00] - 4.0.0.21) <018F21DE-7E2E-C850-4C32-D4A2131ABF74> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
    0x474c000 -  0x47c9fff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x47e7000 -  0x491ffe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x4964000 -  0x4968ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
    0x496f000 -  0x49c5ffb +com.adobe.headlights.LogSessionFramework (2.1.2.1263) <5B594BC9-5222-651B-6B70-7AD067035B1A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x4a0e000 -  0x4a43fef +com.adobe.pip (5.5.0.1272) <4AD1ED99-8BB9-B49E-16E5-B7E7A97AAA99> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
    0x4a4e000 -  0x57a0feb +com.adobe.psl (AdobePSL 12.0.0.11086 - 12.0.0.11086) <ED38DE4D-2205-917F-EACE-6421DDE56A5B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
    0x5af7000 -  0x5c74fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <49B04BBB-7249-AF03-A7B2-770443BA4AFB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
    0x5df1000 -  0x60e1fef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <DDA3FFE0-C30C-9863-BD85-114636A448CE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
    0x640e000 -  0x6754ff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <B7CF0778-96A1-0864-1BBA-63622803E3A3> /Applications/Adobe Illustrator CS5.1/Adobe Illustrato

    Gotcha, is there any solution to this problem? I can’t imagine that Apple or Adobe hasn’t come out with a patch or solution to fix this problem given that a lot of Adobe Creative Suite programs are used my Mac based computers.
    Jake Buller
    Graphic Designer
    434.244.2817
    www.thescoutguide.com
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  • Computer crashes after turning on

    Hello, I recently bought a computer just over 1 1/2 years old and when I turn on the computer it starts up with this screen saying that all USB ports have a device detected but I don't have any devices. The only option is to continue, then when I continue you with the black screen with white text, the computer says that your computer configuration has been incorrectly configured and it comes with the option, Run Windows Normally and Launch the computer with repair setup. Then after I press either one. The activity light on the computer just stops and turns off and then the computer freezes in which I have to press the Power On/Off button to do anything. When the computer normallyh worked the Tower would slowly make a low growl noise but now when I turn it on it sounds like the computer is on full drive and is working as fast and as hard as possible. Its really loud when I turn it on now ever since it stopped working. I found it frozen when I woke up this morning because I left it on during the night to do a virus scan which is daily at midnight and to download a game.
    Any help would be GREATLY appreciated. Thank you,
    Jimmy Tran

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