Computer crashed after Lightroom 4 Installation
I purchased the Lightroom 4 upgrade online from Adobe a couple of days ago and installed it on my laptop. The software seemed to be working at first, but a few hours later, my computer crashed. Upon reboot, my computer would crash again shortly thereafter (LR was open on my computer but minimized). Now my laptop will not turn on at all. I'm using an HP Pavilion m7-1015dx laptop with Windows 7. I just purchased this laptop last fall and have had NO issues with it until I installed the Lightroom 4 upgrade. My Lightroom 3 and Photoshop CS4 software had been working fine as well up to that point. Obviously I have to take my computer in to get it fixed, but I am not sure that I am willing to try to install this software again and rish another crash. Has anyone else experienced this problem?
Yiour reaction is basically the same as refusing to give somebody a ride in your car because someone ran into you last time you gave them a ride. The person did not cause the crash, and Lightroom cannot prevent your hardware from booting.
If your computer only crashed every time you tried to start Lightroom then that would be food for thought, even then it could be a memory DIMM going bad, because LR can be more memory intensive than many other apps. But you are apparently experiencing hardware failure. It happens occasionally, even with the best hardware. How far do you get in the boot process before it crashes, and how is the crash manifested?
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Computer Crashed After Leopard Installation...Help, Please!
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Message was edited by: xlunarsnakeAs the article stated
Start up in single-user mode by holding Command-S after restarting the computer.
Execute these commands, each on a single line:
/sbin/fsck -fy
/sbin/mount -uw /
Execute this command on a single line. Important: Type the command carefully, misuse of rm may damage other files.
rm -rf /System/Library/SystemConfiguration/ApplicationEnhancer.bundle
Restart normally.
If the issue persists, use solution 1 above instead. -
My computer crashed after an attempt to upgrade to Yosemite. I can't quit the installer and my MacBook keeps on restarting
I Have a 2008 Macbook Pro 15". It was running issue free until I upgraded to Yosemite. Now my logic board is fried and apple will not fix it. It started with mail accounts unable to send mail, just had to delete accounts and re- install to fix that. But, at the same time as the download, I started intermittently getting a green tint over the screen along with a snowy static like an old TV set. Fearing that my download was corrupt, I re- installed Yosemite over-writing the previous version . The green haze kept coming and going, but I also started getting strobe style white flashes in boxes in the 4 corners of my monitor. I had to do power button forced shutdowns because of pointer and keyboard function failure. Apple Genius desk told me it appeared to be a logic board failure but my computer was too old for them to work onand referred me to a Mac Specialist Center. I was told by both places that Apple installed defective logic boards back then due to changing solder formula. They extended product warranty by adding 1 yr but that still expired in 2012. I tried to post a warning on Mac Forums twice about Yosemite being a poison pill to certain platforms and my posts were pulled. The second attempt was responded to in my personal email account stating that if I don't stop posting derogatory comments, I will be blocked from forum. I am just trying to insert warnings in posts where I can. They haven't discovered that yet. Spread the word!
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Everything keeps freezing/crashing after Mavericks installation on MacBook Pro
Everything keeps freezing/crashing after Mavericks installation on MacBook Pro.
It started with Photoshop, then Safari, and now the Kinect sensor.
Mavericks is the worse thing that happened to me I have a thesis project to work on!
What can I do?
How can I remove Mavericks and go back to Mountain Lion?
ThanksHey StephSassine,
First, I would run through these steps:
Your computer’s startup disk may not have enough free disk space. To make disk space available, you can move files to another disk and then delete files you no longer need on the startup disk:
Increase disk space
http://support.apple.com/kb/PH10677
If that doesn't work, you may need to repair your computer’s disk in Disk Utility:
Choose Apple menu > Software Update to make sure you have the latest version of Mac OS X.
Software updates sometimes change a file’s permissions to improve security, so updating your software can solve some permissions problems.
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Click First Aid.
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via: Disk Utility 12.x: Repair disk permissions
http://support.apple.com/kb/PH5821
If that doesn't help resolve the issue, you can revert to a previous OS X version:
OS X Mavericks: Revert to a previous OS X version
http://support.apple.com/kb/PH14176
Sincerely,
Delgadoh -
Hi All
My computer crashed with lightroom open, since restart I get a msg 'LR encounted an error when reading from its preview cache and needs to quit'
I'd appreciate any suggestions
Many thanksMany thanks for your help, at lease the LR is working now. How do I rebuild previews and smart previews or will this happen automatically?
Many thanks -
Desktop computer crashes after sleep mode since upgrade to Snow Leopard
Since I upgraded my power Mac to Snow Leopard in December, I've had nothing but problems, all of which appear to stem from when it comes out of sleep mode. This computer and all applications were rock solid in Leopard! I also have a mac book running identical programs and that IS rock solid on Snow Leopard. I have a 2 x 2.8 GHz Quad Core Intel Xeon processor with 10 GB ram.
I did a complete re-install of SL and all programs as per the Apple instructions.
Basically, the computer crashes after sleep mode. I've tried all the fixes I've read on the net. Here is the report thread from the last crash. Does it mean anything or throw any light on the problem to anyone?
Thanks,
David Wright
Interval Since Last Panic Report: 14 sec
Panics Since Last Report: 1
Anonymous UUID: A8309844-77B4-45E9-AB36-6AF2850B84A0
Tue Jan 19 13:01:16 2010
panic(cpu 4 caller 0x2a7ac2): Kernel trap at 0x8722a3a1, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x87e7a81c, EBX: 0x87e7a804, ECX: 0x10a2dd00, EDX: 0x00000000
CR2: 0x00000000, EBP: 0x87e7a7a8, ESI: 0x000001f8, EDI: 0xffc21000
EFL: 0x00010202, EIP: 0x8722a3a1, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 4), Frame : Return Address (4 potential args on stack)
0x87e7a598 : 0x21b2bd (0x5cf868 0x87e7a5cc 0x223719 0x0)
0x87e7a5e8 : 0x2a7ac2 (0x591c30 0x8722a3a1 0xe 0x591dfa)
0x87e7a6c8 : 0x29d968 (0x87e7a6e0 0x246 0x87e7a7a8 0x8722a3a1)
0x87e7a6d8 : 0x8722a3a1 (0xe 0x48 0x10 0x290010)
0x87e7a7a8 : 0x8722f604 (0x10a2dd00 0x112e48c4 0x1 0x87e7a7e4)
0x87e7a838 : 0x8722ad60 (0x20d83400 0x10a2dd00 0x87e7a86f 0x0)
0x87e7a888 : 0x87306953 (0x10a2dd00 0x2 0x0 0xffffffff)
0x87e7a8e8 : 0x87789a40 (0x129f0d00 0xff91b80 0x1f8 0x2)
0x87e7a978 : 0x87788845 (0x6f40c004 0x12 0x7 0x2)
0x87e7aa48 : 0x87d92525 (0x159a3e00 0x30006 0x12493004 0x159a3e00)
0x87e7aa68 : 0x87d92413 (0x159a3e00 0x87d9e8a0 0x1 0x0)
0x87e7aa98 : 0x87d97df2 (0x159a3e00 0x12493000 0x5ac000 0x1)
0x87e7aad8 : 0x549661 (0x12493000 0x0 0x0 0x0)
0x87e7ab28 : 0x87d958d8 (0x10675f40 0x87d95df0 0x0 0x0)
0x87e7ab58 : 0x5638fc (0x12493000 0x87e7ab80 0x87e7ab84 0x87e7ab88)
0x87e7abd8 : 0x563c74 (0x11d8534c 0x12493000 0x20e35c90 0x0)
0x87e7ac28 : 0x564554 (0x12493000 0x3 0x87e7ac70 0x0)
0x87e7ad48 : 0x284797 (0x12493000 0x3 0x20e35c90 0x0)
0x87e7bdf8 : 0x21d65f (0x20e35c68 0x20c165a0 0x1fd2a0 0x5b17)
0x87e7be38 : 0x2107f7 (0x20e35c00 0x0 0x11434030 0x20e188f0)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.RME.driver.FirefaceAudioDriver(2.64)@0x87785000->0x8778dfff
dependency: com.apple.iokit.IOAudioFamily(1.7.2fc1)@0x87d8d000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0x872ed000
com.apple.iokit.IOAudioFamily(1.7.2fc1)@0x87d8d000->0x87da4fff
dependency: com.apple.kext.OSvKernDSPLib(1.3)@0x87cf7000
com.apple.driver.AppleFWOHCI(4.4.0)@0x87221000->0x87246fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7dfa3000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0x872ed000
com.apple.iokit.IOFireWireFamily(4.1.7)@0x872ed000->0x8732ffff
BSD process name corresponding to current thread: QTKitServer
Mac OS version:
10C540
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 82873577512931
unloaded kexts:
com.apple.driver.AudioAUUC 1.0 (addr 0x878f1000, size 0x16384) - last unloaded 82669937654216
loaded kexts:
com.RME.driver.FirefaceAudioDriver 2.64 - last loaded 82552224025300
com.paceap.kext.pacesupport.snowleopard 5.7.2
tc.tctechnologies.driver.AlesisFirewire 6300
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.iokit.CHUDProf 214
com.apple.kext.ATIFramebuffer 6.0.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.ATIRadeonX2000 6.0.6
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.driver.AppleUSBDisplays 2.2
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.Apple_iSight 4.0.1
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 207
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.iokit.IONDRVSupport 2.0
com.apple.kext.ATI2600Controller 6.0.6
com.apple.kext.ATISupport 6.0.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBHIDMouse 1.4.0d7
com.apple.driver.AppleHIDMouse 1.4.0d7
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 10 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 2600, Display, Slot-1
Serial ATA Device: WDC WD10EADS-00P8B0, 931.51 GB
Serial ATA Device: ST3500630AS, 465.76 GB
Serial ATA Device: ST3500630AS, 465.76 GB
Serial ATA Device: WDC WD10EADS-00P8B0, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Hub, 0x05ac (Apple Inc.), 0x912f, 0xfd500000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9221, 0xfd520000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd300000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd340000
USB Device: ProtectExecuter, 0x0819, 0x0101, 0xfd344000
USB Device: iLok, 0x088e, 0x5036, 0xfd343000
USB Device: MS-20 Controller, 0x0944, 0x0101, 0xfd341000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd310000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd313000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd312000
USB Device: USB2.0 Printer (Hi-speed), 0x04b8 (Seiko Epson Corp.), 0x0007, 0xfd200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
FireWire Device: Vendor 0xA35 Device 0x101800, 0xA35, Up to 400 Mb/sec
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: iSight, Apple Computer, Inc., Up to 200 Mb/sec
FireWire Device: unknown_device, Unknowndavidadmusic wrote:
The problem has been identified as the RME fireface400 audio driver. I've spent some considerable time experimenting to identify the culprit. It's clear that this is what is causing all my problems since Snow Leopard. Whether it's exclusively the drivers fault or partly also due to a conflict with apple SL, I don't know, but I have crash reports if apple want to see them.
From your first post, it appears you are using Fireface audio driver version 2.64. RME released a new Snow Leopard compatible driver (version 2.65) last December. It is available at RME: Downloads. (There is also a firmware updater for the Fireface 400 there, which you might want to check out.)
It isn't at all unusual for a new OS version to require new drivers for third party hardware. References to this can be found all over the web, in "read me" files & other documentation, etc. -- it doesn't just apply to OS X but to Windows & other OS's as well. (One of the biggest problems with Vista was poor third party driver support.) In fact, the X-Lab "Resolving Kernel Panics" article specifically cautions users to make sure all such drivers are current. See section 6.1 of that article for more details.
I don't know if you missed all this somehow, but if you haven't already downloaded & installed the new RME driver (& possibly the firmware update as well), then do so now. While you are at it, check for other similar updates for any other third party hardware devices you use, using the info in section 6.1 of the X-Lab article as a guide.
Hopefully, this will resolve your issue, which (as already mentioned) is kernel panics, not crashes. If you still have problems, post more about them, being mindful of the difference between application crashes & kernel panics. Because they are fundamentally different, they have different cures, so we will need to know which type they are to offer effective help. -
Computer Crashes after 1.1.1 update??
Has anyones computer crashed after update???
heres wat happen to me!
First i got errors -48. Called Apple had to create new user account to on my computer to work around it. then logged back in to my user account and got error -50 that said unable to sync!
I go to restart my computer hoping that would fix it. It wont restart!!! I push the power button and it makes the little sound and u hear the disc drive then the screen turns gray and stays gray and doesnt do anything else!!!
Whats going on!!!Well the first thing I thought of was device driver problems, and there is a lot of that being reported here, although I've never seen it reported on a MAC system. I would still say though that it has something to do with your system setup, exactly what unknown, you'd have to troubleshoot that yourself, sorry, but it could be lots of things and you would know your system better than anyone else. I can tell you one thing though, I use my iPhone on my MAC, Vista 32b, and XP PRO with no problems at all. So it's got to be something inherent in your system. USB ports can be flakey on MAC's as well as windows systems, so the first thing I would do is unplug all existing USB devices, accept keyboard/mouse, and try to proceed from there.
I would also try to ignore the idiots that only want to post things like OOOooopppsss.
Message was edited by: QuickDraw -
My friends computer crashed after installing itunes??
Hello, my friend got a new nano for x-mas, but after downloading itunes her computer crashed and it now can't start.
Its a quite new laptop which had up to date virus protection.
So has anyone com across this problem.. and is there a simple solution apart from re-installing the drivers??Does the computer meet the minimum system requirements?
Message was edited by: polkabike -
System crash after patch installation
After the installation of some actual patches the system crashes. I've a SUN Solaris 5.8 installed on a ultra sparc machine. I heard about a patch that leads to a system crash if there are not sysc. mirrors. Does anyone know this patch?
It was'nt possible to send an E-Mail at Noel.del@Rosario
For that reason here is the patch listing:
108434-04 108919-15 109134-28 109695-03 110389-05 110934-13 111883-14
108434-09 108919-17 109147-12 109778-14 110453-03 110934-16 111883-23
108434-10 108919-20 109147-20 109783-02 110453-04 110945-04 111958-02
108434-14 108921-20 109147-21 109793-12 110460-13 110945-07 111958-03
108435-04 108940-61 109147-27 109793-14 110460-23 110945-08 112003-03
108435-09 108949-07 109149-02 109793-23 110460-26 110951-03 112039-01
108435-10 108949-08 109152-02 109805-04 110461-03 110951-05 112138-01
108435-14 108968-07 109181-04 109805-12 110609-04 110953-06 112161-03
108528-12 108968-08 109202-05 109805-15 110615-05 110955-04 112168-03
108528-17 108968-09 109223-02 109805-17 110615-08 110957-02 112218-01
108528-19 108974-14 109223-04 109815-20 110615-10 111023-03 112237-06
108528-29 108974-25 109234-09 109862-03 110662-06 111085-02 112237-07
108652-46 108974-27 109238-02 109873-22 110662-09 111111-03 112237-10
108652-61 108974-37 109277-02 109882-05 110662-11 111177-06 112254-01
108652-66 108975-05 109277-03 109882-06 110662-12 111293-04 112325-01
108652-78 108975-06 109279-18 109885-09 110668-02 111299-04 112396-02
108725-06 108975-08 109318-21 109885-14 110668-03 111302-02 112425-01
108725-11 108977-02 109318-28 109887-18 110668-04 111308-04 112438-02
108725-12 108981-07 109318-31 109888-13 110700-01 111317-05 112459-01
108725-15 108981-09 109318-34 109888-15 110723-04 111321-03 112472-01
108727-09 108981-10 109320-04 109888-20 110723-05 111325-02 112609-02
108727-19 108981-13 109320-06 109893-04 110723-07 111327-05 112668-01
108727-22 108985-03 109320-09 109896-24 110820-10 111504-01 112792-01
108727-26 108987-07 109322-09 109898-05 110838-05 111588-04 112796-01
108773-18 108987-09 109324-03 109904-05 110838-06 111606-02 112846-01
108806-12 108987-12 109324-04 109922-04 110842-08 111606-03 113648-03
108806-15 108987-13 109324-05 109928-05 110842-10 111606-04 113650-01
108806-17 108991-18 109326-06 110068-04 110842-11 111624-05 113650-02
108813-17 108993-05 109326-09 110283-05 110896-02 111626-01 113685-05
108827-12 108993-11 109326-10 110283-06 110898-06 111626-03 113687-01
108827-34 108993-13 109326-14 110286-04 110898-08 111659-03 113792-01
108827-40 108993-32 109328-03 110286-10 110898-09 111659-07 114162-01
108869-11 109007-06 109354-22 110286-11 110903-02 111792-09 114673-01
108869-19 109007-07 109458-03 110322-02 110903-05 111826-01 114802-02
108869-22 109007-09 109460-10 110335-03 110903-07 111874-02 114984-01
108875-10 109007-15 109657-06 110380-04 110916-03 111874-05 115576-01
108875-12 109077-14 109657-08 110386-02 110916-04 111874-06 115797-01
108875-13 109091-05 109657-09 110386-03 110916-05 111881-01 115827-01
108899-04 109091-06 109667-04 110387-04 110934-04 111881-02 116602-01
108901-06 109134-27 109667-05 110387-05 110934-10 111881-03 116610-01 -
Computer crashed after installing new itunes version
My laptop just crashed after installing the new 9.0.2 upgrade. Upon reboot I received a dos screen that said my computer shut down due to a recent download and asked if I wanted to reboot in safe mode or normal mode. I chose to reboot normally and the computer would not boot. Now my laptop won't power up at all. Is there anything I can do, or has itunes killed my laptop??
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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for the second time in a yearish,following download my computer crashed and burned.four attempts to reinstall maverick resulted in a semi-working computer but my back up disc trashed and working files seem lost.Anybody else get this problem and how regularly or is it a selective event?
gerryIt is not safe to publish your email address in an open forum, so I've asked the hosts to remove them. Your post is here for anyone to see and if someone has a solution, they will post an answer, so there is no need for an email address.
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Crashing after Clean Installation Yosemite 10.10.3
Hello guys, I ve a problem since I installed Yosemite 10.10.3 (clean installation). I had the oldest version of Yosemite but when 10.10.3 released I decided to make a clean installation. After a few days I got the first crash and a few minutes ago got the newest. I'm very disappointed because I use Mac OS X 1.5 years now and it's the first time my system crashes. I don't know how to resolve this problem. The only thing I did was a Hardware Test that was fine and a Hard Disk Verification that was also fine. I'll post both of the reports and I'd like your opinion.
Anonymous UUID:
F36CA86B-1776-60BA-4585-ECC075F01002
Sat Apr 18 22:56:16 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8010e17cc2): Kernel trap at 0x000000000000b000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000000b000, CR3: 0x00000003b5c690c1, CR4: 0x00000000001627e0
RAX: 0xffffff804fe5cc80, RBX: 0xffffff8030f25000, RCX: 0x00000000012f0000, RDX: 0xffffff802fa29180
RSP: 0xffffff81fb123a58, RBP: 0xffffff81fb123a80, RSI: 0x000000000009001a, RDI: 0xffffff804fa32c00
R8: 0x000000000000000c, R9: 0x0000000000000000, R10: 0xffffff80500db5fc, R11: 0x0000000000000002
R12: 0xffffff8030f25000, R13: 0xffffff804e768000, R14: 0x0000000000000000, R15: 0xffffff804fa32c00
RFL: 0x0000000000010246, RIP: 0x000000000000b000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000b000, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81fb123700 : 0xffffff8010d2bda1
0xffffff81fb123780 : 0xffffff8010e17cc2
0xffffff81fb123940 : 0xffffff8010e34b73
0xffffff81fb123960 : 0xb000
0xffffff81fb123a80 : 0xffffff7f92c89fab
0xffffff81fb123ad0 : 0xffffff7f92c8e619
0xffffff81fb123b20 : 0xffffff7f92c8f350
0xffffff81fb123b60 : 0xffffff80113017cf
0xffffff81fb123bc0 : 0xffffff80112ff0c3
0xffffff81fb123d00 : 0xffffff8010de21e7
0xffffff81fb123e10 : 0xffffff8010d3000c
0xffffff81fb123e40 : 0xffffff8010d149f3
0xffffff81fb123e90 : 0xffffff8010d2531d
0xffffff81fb123f10 : 0xffffff8010e031ea
0xffffff81fb123fb0 : 0xffffff8010e35396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f92c72000->0xffffff7f92ce0fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f91524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f918ed000
BSD process name corresponding to current thread: QuickLookUIHelpe
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide:
0x0000000010a00000
Kernel text base: 0xffffff8010c00000
__HIB text base: 0xffffff8010b00000
System model name: iMac14,3 (Mac-77EB7D7DAF985301)
System uptime in nanoseconds: 15159911776024
last loaded kext at 5092812026480: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f938ce000, size 20480)
last unloaded kext at 5191693651405: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f938ce000, size 16384)
loaded kexts:
com.paragon-software.filesystems.ntfs 313.2.12
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,3, BootROM IM143.0118.B09, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.17f7
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: My Passport 0748
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Hub
USB Device: Elements 1078
USB Device: USB 2.0 Hub
USB Device: Back-UPS BR1500GI FW:878.L3 .I USB FW:L3
USB Device: MT1806
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10
Anonymous UUID:
F36CA86B-1776-60BA-4585-ECC075F01002
Thu Apr 23 18:51:38 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff8001c17cc2): Kernel trap at 0xffffff7f83a48d72, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000107879000, CR3: 0x00000003f25600c6, CR4: 0x00000000001627e0
RAX: 0xffffff80317f4400, RBX: 0xffffff80218d0000, RCX: 0x00000000014f0000, RDX: 0xffffff8020373810
RSP: 0xffffff81e03b3a60, RBP: 0xffffff81e03b3a80, RSI: 0x00000000000b004b, RDI: 0xffffff803494d480
R8: 0x000000000000003a, R9: 0x0000000000000000, R10: 0xffffff8034a215fc, R11: 0x0000000000000002
R12: 0xffffff80218d0000, R13: 0xffffff8034492c00, R14: 0x0000000000000000, R15: 0xffffff803494d480
RFL: 0x0000000000010246, RIP: 0xffffff7f83a48d72, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000107879000, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81e036de10 : 0xffffff8001b2bda1
0xffffff81e036de90 : 0xffffff8001c17cc2
0xffffff81e036e050 : 0xffffff8001c34b73
0xffffff81e036e070 : 0xffffff7f83a48d72
0xffffff81e03b3a80 : 0xffffff7f83a35fab
0xffffff81e03b3ad0 : 0xffffff7f83a3a619
0xffffff81e03b3b20 : 0xffffff7f83a3b350
0xffffff81e03b3b60 : 0xffffff80021017cf
0xffffff81e03b3bc0 : 0xffffff80020ff0c3
0xffffff81e03b3d00 : 0xffffff8001be21e7
0xffffff81e03b3e10 : 0xffffff8001b3000c
0xffffff81e03b3e40 : 0xffffff8001b149f3
0xffffff81e03b3e90 : 0xffffff8001b2531d
0xffffff81e03b3f10 : 0xffffff8001c031ea
0xffffff81e03b3fb0 : 0xffffff8001c35396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f83a1e000->0xffffff7f83a8cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82324000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f825ec000
BSD process name corresponding to current thread: QuickLookUIHelpe
Mac OS version:
14D136
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide:
0x0000000001800000
Kernel text base: 0xffffff8001a00000
__HIB text base: 0xffffff8001900000
System model name: iMac14,3 (Mac-77EB7D7DAF985301)
System uptime in nanoseconds: 2006416955175
last loaded kext at 8963703256: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f82a8c000, size 69632)
last unloaded kext at 98817559589: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f832e0000, size 36864)
loaded kexts:
com.paragon-software.filesystems.ntfs 313.2.12
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.GeForce 10.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac14,3, BootROM IM143.0118.B09, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.17f7
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: My Passport 0748
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Hub
USB Device: USB 2.0 Hub
USB Device: MT1806
USB Device: Back-UPS BR1500GI FW:878.L3 .I USB FW:L3
USB Device: Elements 1078
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10From the horse's mouth:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…
C. -
Adobe Illustrator CS 5 V15.1.0 Crashing after Mavericks Installation
I have a co-worker who is on a 27inch iMac Mid - 2011 running OSX Version 10.9.1 who's using Adobe Illustrator CS5 to design various spreads for a local magazine. After installing Mavericks her Illustrator program crashes randomly, most of the time it's once a day but some days it crashes multiple times. It has crashed with one spread open and with various spreads open. Here are her computer specs.
27inch - Mid 2011 iMac
Version OSX 10.9.1
20 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512MB
Illustrators CS5
Version 15.1.0
She continues to loose important spreads that she has spent hours on, we have looked for .tmp files but nothing comes up on our server where she has been saving her files. We've tried uninstalling, repairing disk permissions, and reinstalling Illustrator CS5, still have problems. Our IT professional hasn't been able to fix the problem either. Let me know if you have any suggestions on how to solve this problem, anything is welcomed.
Here is her error report ....
Process: Adobe Illustrator [344]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [159]
Responsible: Adobe Illustrator [344]
User ID: 501
Date/Time: 2014-01-20 12:50:39.261 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 6D5BFF0E-7797-FE6C-1F4B-0F6A34733E3D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f0000020
VM Regions Near 0xf0000020:
CG backing stores 00000000cbedb000-00000000cbf4b000 [ 448K] rw-/rw- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff1000 [ 4K] r--/r-- SM=PRV process-only VM submap
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x930f14a7 objc_msgSend + 23
1 com.apple.AppKit 0x9474b99f CarbonGestureEndEventMonitorHandler + 329
2 com.apple.HIToolbox 0x9611deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
3 com.apple.HIToolbox 0x95f7164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
4 com.apple.HIToolbox 0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
5 com.apple.HIToolbox 0x95f83af1 SendEventToEventTarget + 88
6 com.adobe.illustrator 0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
7 com.apple.HIToolbox 0x9611deb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
8 com.apple.HIToolbox 0x95f7164f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
9 com.apple.HIToolbox 0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
10 com.apple.HIToolbox 0x95f707e0 SendEventToEventTargetWithOptions + 94
11 com.apple.HIToolbox 0x95fa46a9 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
12 com.apple.HIToolbox 0x95f71a95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
13 com.apple.HIToolbox 0x95f70968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
14 com.apple.HIToolbox 0x95f83af1 SendEventToEventTarget + 88
15 com.apple.HIToolbox 0x9611d5a3 ToolboxEventDispatcher + 82
16 com.apple.HIToolbox 0x9611d463 RunApplicationEventLoop + 240
17 com.adobe.illustrator 0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
18 com.adobe.illustrator 0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
19 com.adobe.illustrator 0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
20 com.adobe.illustrator 0x00003316 0x1000 + 8982
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x951da992 kevent64 + 10
1 libdispatch.dylib 0x939858bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93985556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x046e3074 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
7 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
8 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96a01922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96a01b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x969cdf92 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
10 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96a01922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96a01b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x969cdf92 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
10 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9033bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96a01922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x96a01b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x969cdf92 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
10 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 AdobeAGM 0x01abe59d AGMInitialize + 3243373
4 AdobeAGM 0x01abf1ed AGMInitialize + 3246525
5 AdobeAGM 0x01ac4de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
7 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
8 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x265ab42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x2634453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x265ab42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x2634453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x265ab42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x2634453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x265ab42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x2634453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x951d9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9b22f05b nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support 0x1094494b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x10926b23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x10944a58 PluginMain + 447736
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x951d9a26 __recvfrom + 10
1 libsystem_c.dylib 0x9b22f16d recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x0ff492d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x0ff48376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x0ff47227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x0ff47279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x0ff47303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x0ff41706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x0ff418ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x0ff424cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x0ff425cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x0ff459b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x0ff45c61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x0ff4628f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x0ff4648c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x0ff3811a Login + 1654
16 ServiceManager-Launcher.dylib 0x0ff396f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x0ff469fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x0ff48f49 Invoke + 53977
19 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
20 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
21 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033a042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x265ab3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x265c5e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x951d97ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x90339d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9033a042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x265ab3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x267222b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl 0x265ab51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x265ab587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x265ab6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
9 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 15:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x951d4f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x951d416c mach_msg + 68
2 com.apple.CoreFoundation 0x949b1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x949b1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x949b0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x949b0bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x926300b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x9262ff2e -[NSThread main] + 45
8 com.apple.Foundation 0x9262fe86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
10 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 16:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x951d9ace __select + 10
1 com.apple.CoreFoundation 0x94a01dc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
3 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
4 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x951d4fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x969ce311 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x176cd124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
5 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
6 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x951d4fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x969ce311 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x176cd124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
5 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
6 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x951d4fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x969ce311 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x176cd124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
5 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
6 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00677ef4 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
2 com.adobe.illustrator 0x006790d9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
3 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00677ef4 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
2 com.adobe.illustrator 0x006790d9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
3 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x951d9b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9b22f05b nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.AISaveForWeb 0x7db818bb CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 com.adobe.illustrator.plugins.AISaveForWeb 0x7db7c303 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 com.adobe.illustrator.plugins.AISaveForWeb 0x7db819c8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x1060db14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x1060e402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x1060e63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x1060db14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x1060e402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x1060e63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x1060db14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x1060e402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x1060e63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x951d4fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x1060db14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x1060e402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x1060e63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x969ce56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x903375fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90337485 _pthread_start + 130
7 libsystem_pthread.dylib 0x9033ccf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x951da046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x90338dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9033ccce start_wqthread + 30
Thread 28:
0 libsystem_kernel.dylib 0x951da046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x90338dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9033ccce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib 0x951da046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x90338dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9033ccce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib 0x951da046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x90338dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9033ccce start_wqthread + 30
Thread 31:
0 libsystem_kernel.dylib 0x951da046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x90338dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9033ccce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xb0f55da0 ebx: 0xb0f55da0 ecx: 0x9491c804 edx: 0xf0000000
edi: 0x2b35e6d0 esi: 0x9474b864 ebp: 0xbfffedf8 esp: 0xbfffedc8
ss: 0x00000023 efl: 0x00010286 eip: 0x930f14a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xf0000020
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153d000 - 0x154dfff com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1554000 - 0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x158a000 - 0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1633000 - 0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1638000 - 0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1647000 - 0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1782000 - 0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1df2000 - 0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e38000 - 0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1e71000 - 0x1e8cfff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1e97000 - 0x1eb8ff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x1ec5000 - 0x21b7ff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2244000 - 0x22dcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x233d000 - 0x2420fef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x2458000 - 0x2a8dfeb +AdobePDFL (1) <B295BDBD-65E8-CE6D-865B-79276D0507B2> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2bc3000 - 0x2c50ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2c97000 - 0x2d37fef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2d63000 - 0x3001ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x30df000 - 0x3137ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x3147000 - 0x31d3fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x320c000 - 0x32d9ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x333c000 - 0x3416fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x3456000 - 0x3e06fff +libicudata.dylib.36.0 (36) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3e09000 - 0x41e1ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x4318000 - 0x4386ffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x439d000 - 0x442eff7 +libicucnv.dylib.36.0 (36) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x444d000 - 0x4633ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x46c5000 - 0x4730fe7 +com.adobe.amt.services (AMTServices 4.0.0.21 [BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00] - 4.0.0.21) <018F21DE-7E2E-C850-4C32-D4A2131ABF74> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x474c000 - 0x47c9fff +AdobeOwlCanvas (1) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x47e7000 - 0x491ffe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4964000 - 0x4968ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x496f000 - 0x49c5ffb +com.adobe.headlights.LogSessionFramework (2.1.2.1263) <5B594BC9-5222-651B-6B70-7AD067035B1A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x4a0e000 - 0x4a43fef +com.adobe.pip (5.5.0.1272) <4AD1ED99-8BB9-B49E-16E5-B7E7A97AAA99> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x4a4e000 - 0x57a0feb +com.adobe.psl (AdobePSL 12.0.0.11086 - 12.0.0.11086) <ED38DE4D-2205-917F-EACE-6421DDE56A5B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x5af7000 - 0x5c74fef +com.adobe.dvacore.framework (dvacore version 5.0.0 - 5.0.0.0) <49B04BBB-7249-AF03-A7B2-770443BA4AFB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5df1000 - 0x60e1fef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <DDA3FFE0-C30C-9863-BD85-114636A448CE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x640e000 - 0x6754ff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <B7CF0778-96A1-0864-1BBA-63622803E3A3> /Applications/Adobe Illustrator CS5.1/Adobe IllustratoGotcha, is there any solution to this problem? I can’t imagine that Apple or Adobe hasn’t come out with a patch or solution to fix this problem given that a lot of Adobe Creative Suite programs are used my Mac based computers.
Jake Buller
Graphic Designer
434.244.2817
www.thescoutguide.com
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Computer crashes after turning on
Hello, I recently bought a computer just over 1 1/2 years old and when I turn on the computer it starts up with this screen saying that all USB ports have a device detected but I don't have any devices. The only option is to continue, then when I continue you with the black screen with white text, the computer says that your computer configuration has been incorrectly configured and it comes with the option, Run Windows Normally and Launch the computer with repair setup. Then after I press either one. The activity light on the computer just stops and turns off and then the computer freezes in which I have to press the Power On/Off button to do anything. When the computer normallyh worked the Tower would slowly make a low growl noise but now when I turn it on it sounds like the computer is on full drive and is working as fast and as hard as possible. Its really loud when I turn it on now ever since it stopped working. I found it frozen when I woke up this morning because I left it on during the night to do a virus scan which is daily at midnight and to download a game.
Any help would be GREATLY appreciated. Thank you,
Jimmy TranTo me, it sounds like it could be an overheating issue, possibly, if it shuts itself off. That or your installation of Windows became corrupted.
Honestly, this is one that I'd have to see in person to determine what's wrong with it and I'd recommend taking it in for a diagnostic.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun. -
Computer Crashes after Ram upgrade
I have a new powerbook (serial # W8544xxxxxx) with the new video card, screen resolution, etc. The system came with 512mb DDR2 ram, and I recently bought another stick of 512 at Newegg.
Now it recognizes it in the system fine, but the computer seems to crash when the computer heats up. When I run processor intensive applications, it will either just freeze or freeze and slowly turn the entire screen white. This happened right after I installed the Ram, never had a problem before.
Is this another part of the lower memory slot problems I've been hearing about?
This is the ram I bought : http://www.newegg.com/Product/Product.asp?Item=N82E16820227106
The ram works great, until the computer heats up, then it's all downhill.
Any help would be appreciated.
ThanksWelcome to the Apple discussions.
What you're seeing is typical of inexpensive RAM. While RAM may meet the stated DDR2 specs, not all will work with they way Apple's architecture uses the memory. This isn't, btw, limited to the series of PB you own.
Crucial, Kingston (not Valueram line), and Samsung are 3 memory brands that consistently perform well in our PB's. Crucial, for example, guarantees their memory will work if chosen off their memory selector on their web site. You can scan the discussions for other brands that people have found worked, too.
Crucial is at http://www.crucial.com
Kingston is at http://www.kingston.com
Samsung is available from a number of sources, one being OWC at http://www.macsales.com
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