Computer crashed and I cant get photoshop back.Am I out of luck?
Hello. I bought Photoshop elements maybe 5 years ago and have loved it and used it nearly daily. My computer died and the place I took it to was unable to fix it. I bought another computer and ran my online backup. I was able to recover all the photos, but the program didn't come back. Im not great with computers and don't know if I'm out of luck since I no longer have the cd's it came on. I'd hate to have to spend the money to get it again. Please let me know if there is anything I can do. The hardrive of my old computer is ok for the most part (it's just not in the computer).Thank you.
i am very angry because I paid 600;00 for Photo shop.... and because I have a new computer.... they feel I need to buy an new program. That just blows my mind. That such a huge company....cannot understand what GOOD Customer Service is.... I also tried Element trying to put it for my cameral that was less than a year old and it wont work.... ADOBE sucks..... and I am angry. They are not stupid... and they know they have a good product.... But mark my words... it won't last... in this business.Someone will have a better product... and ADOBE will go down the tubes..
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JohnB_VZW
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What does it mean when you computer crashes and when you turn it back on it shows you a blank blue screen with a little folder and a question mark in the middle? It's a old imac from 1997.
I don't have original discs that it came with.
Then you still can use the second option with the keyboard combo I posted, called "resetting the PRAM."
Also when you way hold the c key down do you mean turn computer off and turn back on holding the c key?
Yes, or you can simply restart. As you don't have the CDs, this isn't on the plate any more.
The internal backup battery is not expensive and, in most iMacs is user-replacable. If yours has a tray-loading optical drive like this one:
it takes a major teardown to replace the internal battery. If this is the case, you'd be better off to leave the computer plugged in all the time; that eliminates the main reason for having a working battery.
If it has a slot-loading optical drive like this one:
things are much easier. The battery is visible through the RAM access door on the bottom of the computer case. The manual:
http://manuals.info.apple.com/en_US/iMacG3_2000UserManual.PDF
has sketches of how to access the RAM and therefore the backup battery. Unfortunately, the pdf on the manual goes up sideways on-screen and the RAM instructions are pretty deep into the manual. It's probably easier to scroll (for a while) to the section on adding RAM and print the applicable pages.
When you work on the battery, some sort of non-conductive pliers or large tweezer or forceps help unless you have tiny fingers. Make sure to note the polarity of the old battery and install the new one in the same orientation.
The battery itself is readily available. If price is no oblect, you can get it for a small rasom from Radio Shack Store ("Tandy" outside the US) as part number 23-026.
Online, they are dirt-cheap even after adding shipping. I buy backup batteries form this outfit:
3.6v Newer Technology Lithium 1/2 AA PRAM Computer Clock Battery -
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See:
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Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
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Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
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HT204161 my grandson deleted pages from my ipad and I cant get it back without paying for it
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stepheniefromhouston wrote:
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