Computer crashed and I dont know my sync key. and I want to sync my old bookmarks.
I recently had my school computer crash. right after i set up my sync account. I do not know where I saved my sync key but I do not know it. And I would like to get my freakin bookmarks back for school and whatnot. I am kinda pissed that I couldnt just download them and save them like I have ALWAYS been able to do in the past.
Hi emocry,
Unfortunately there's no way to recover your bookmarks without the Sync key. Your bookmarks are encrypted with it and it's not possible to read the information without the key.
For privacy reasons, Mozilla doesn't store a copy of any Sync Key so we are unable to provide you a copy of yours. Take in count the primary goal of Sync is to have your browsing information synched in all your devices and not to be a back-up system.
As you say, I would encourage you to have a back up of your bookmarks and of your Sync Key in a secure place.
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http://support.apple.com/kb/HT4061
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I have tried words I usually use for passwords and they don't work. If I knew the acceptable format for the sync key, I could try others. But maybe the sync key is the same long number they originally sent me. I am in Chile and my laptop hard drive crashed and I needed to replace it. I can't access my sync key on my desktop in the United states but I want to download my syndc data to my laptop with the new hard drive but I dont have the sync key and I dont want to erase the sync data on the server by resetting the sync key.
I'm sorry but "you should have written it down" simply isn't a good solution. Having the keys at all is a bad idea in my opinion. The keys should be stored in your account and if you authenticate with a password, it should use that key. If you can't keep your password private or secure, that's your problem. The problem with the keys is, you can't delete your account and "start over" if you so wish. What happens if your machine locks up after you sign up and you have no time to write down your key?
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