Computer crashed; can I get my music back?
My computer recently crashed, I got it fixed, but my iTunes music was gone. Is there anyway i can get my purchased items back?
Windows Windows XP
You can restore your music from any back up that you made? If you didn't back them up, the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
You might also want to check out this page for future reference: How to back up your media in iTunes
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ThanksAlthough the policy of the iTunes Store is as stated, there have been occasional reports on this forum of a second download being allowed if you have a good reason and do not ask more than once. No guarantees, but worth asking via the iTunes Customer Service webpage.
Another option is to get the stuff off your iPod. This is deliberately designed not to be easy, but can be done with 3rd party software. Zevoneer has a good rundown on the possible tools; just search on this forum.
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I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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my computer broke down and now i bought a new Mac, how can i get my music back from iTunes??
Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past. -
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If you bought this music from iTunes you can download it again from within your Purchases in the iTunes App.
Otherwise, razmee is right. you can only sync to one itunes library. If you sync to another one whatever does not exist on the new library will get removed from the phone.
That's is by design to avoid Piracy. As otherwise you could simply transfer purchases to other users. -
I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be, but it says that I still have the same number of songs as I did before. Can I get my music back?
Grayed out whee? Computer? On iPod?
If in iPod that means the music files got corrupted and are lost.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can't export my slide show. Is the file too big? Tried to export without music. Now, can't get the music back into it.
If you want help you’ll need to give us more information. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
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- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
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Anything else you can think of that might help someone understand the problem you have. -
I made a mistake by pressing autofill on my hp windows laptop and all of my music was gone from itunes and my iphone 5s, how can i get my music back onto my iphone 5s?
Have you checked to see if the media files are still on the computer? See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
i downloded music using a different apple id on my ipad then i changed my id on my ipad to match my iphone but it isnt showing my music i bought with my old ipad apple id on icloud. how can i get my music back!?
It won't show on iCloud because iCloud is associated with a specific Apple ID. The music should be on your computer's iTunes and a Sync will put it on the iPad (be sure to configure iTunes properly). If you want to get it from iCloud, I think that you need to temporarily change your ID back to the old one but I've never done that myself.
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Seems like the iTunes app has lost most of my music. How can I get my music back?
Seems like the iTunes app has lost most of my music. How can I get my music back?
A new version shouldn't do that but it does seem to happen on occasion to a few unlucky ones. Restore your library from the backup you make of your computer before you install new software. If you don't have one, this is a learning experience.
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
I deleted my music through the "manage storage" section in the options to make room for the ios update awhile back. Now I can't get any music back onto my device through itunes. (I've tried restoring the device twice to no avail)
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?
See Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I BOUGHT AN IPOD CLASSIC FROM A FRIEND THAT HAD ALOT OF MUSIC ON IT , I LEND IT TO MY LITTLE BROTHER (WRONG MOVE) HE WAQNTED TO DOWNLOAD SPANISH MUSIC AND INSTEAD ERASED ALL OF MY MUSIC ON MY IPOD . HOW CAN I GET MY MUSIC BACK IF IT WAS MY FRIEND THAT DOWNLOAED THE MUSIC . PLEASE HELP ME GET MY MUSIC BACK . MR. DESPERATED THANK YOU
Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
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