Computer Crashed, iPod stolen

My computer crashed and my iPod was stolen all in the same week, so I was just wondering if there was any way for me to get my previously purchased songs that I downloaded onto my new computer? I did not back them up, but last time this happened a couple years ago, I was able to just re-download my purchases. Thank you for the help.

As policy, the download of purchased content such as music, movies, and TV shows can be done once with maintaining a backup of this data your responsibility. iTunes support may make another exception as they did for you two years ago, but you need to contact iTunes support for this.
http://www.apple.com/support/itunes/

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My computer crashed-iPod/iTunes help

My computer crashed and I need to know how to transfer my music from my iPod to a new computer. I'm afraid I'll lose all my music. Please help! Thanks
Dell Windows XP

Post your question in the iPod discussions:
http://discussions.apple.com/category.jspa?categoryID=146

Computer crashed, Ipod still full, need to resync without losing music.

Hey, My computer crashed recently, and i need to resync my ipod with my new itunes without erasing everything, heres the thing though, i've checked other topics about it but i cant get my ipod up on the source list because i get nothing when pressin shift+control, and when i let go, i get the message that my ipod has been synced with another itunes library please erase and resync :S

technically your ipod should still be usable with the mac. You can put the ipod into whats called manual mode. This way the ipod will retain the music and you can use the ipod with your mac. You just wouldn't be able to use the auto sync feature. go to this site http://docs.info.apple.com/article.html?artnum=61148 that will tell you how to select that option. As far as getting music that is not purchased from itunes from the ipod to the computer i am not an expert at that so i really dont have any suggestions other than i know it can be done. If you could find a good transfer program im sure it would be simple enough to move the music onto the mac then restore the ipod and load the songs back up.

Computer crashed-iPod/iTunes transfer

My computer crashed and need to know how to transfer my music from my iPod to a new computer. I'm afraid I'll lose all my music. Please help! Thanks
Dell Windows XP

"My computer crashed and need to know how to transfer my music from my iPod to a new computer"
You can't sync or drag your non iTMS music back directly from an iPod to iTunes. The transfer of non iTMS content is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPodCopy Mac and Windows Versions
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
The transfer of purchased content to authorised computers has been introduced with iTunes 7, look under under File>"Transfer Purchases from iPod". A paragraph on it has been added to this article: How to use your iPod to move your music to a new computer
"I'm afraid I'll lose all my music"
If your iPod is set to update automatically you just need to take care when connecting back to your computer and an empty iTunes. You will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing content manually on iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for a reasonable outlay.

Computer crashed. iPod broke. Lost all 400 songs. Needs them back.

My computer crashed and my iPod broke. I lost iTunes on my iPod and my computer. I had A LOT of songs that I paid for. I want them back.
HELP!

same thing happened to my sister. apple didn't want to know (as always)
she had to buy a new computer AND a new ipod (silly her!)
good luck with this, tho.

Computer Crashed - iPod Touch Wants to Erase Itself

My computer crashed and I had to get a new hard drive. I had just saved all my songs onto a flash drive, but did not do the 'proper' backup. Now when I plug my iPod touch into my computer, it tells me in order to continue, all of my items - music, apps/games - will need to be erased. None of the music was purchased - all songs were transferred/imported -, all of the apps are free apps. Does anyone know a safe way I can get back on iTunes without permanently losing all of my stuff? Also, will I need to re-register my iPod if/when I get back on iTunes?
Message was edited by: Sgrplum4

Welcome to the discussions,
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there to do it the other way, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
Apps can be downloaded again for free: http://support.apple.com/kb/HT2519
Message was edited by: Ingo2711

Computer crashed, ipod synced to new computer, purchased songs are gone.

My computer crashed. I used EphPod to download my ipod mini onto the new computer. It looked like all the songs were transfered so when I went to resync it in Itunes, I clicked "erase and resync". Then a window popped up saying that some songs wouldn't be transfered because the computer was authorized to play them. I clicked resync anyway since I have no way to deauthorize the computer that crashed. I thought EphPod had downloaded the purchased songs. It didn't. Is there any way I can retreve my purchased songs? Are they stored in my Itunes account or something?
Thank you for your help.

The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

Computer and iPod Stolen

My computer and my iPod were stolen at the same time. I have reinstalled iTunes on my new computer and recently got a new iPod. I can't access any of the songs I originally bought on iTunes to download on my new iPod. Is this even possible? There is no backup of the original songs, but in the Purchase History it shows that I did make the purchases. Any help is greatly appreciated.

Bummer. Unless Apple gives you a regrant, they are gone. You can ask here but since they pay royalties on redownloads they might say no.
http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
Going forward, I hope you make backups! Not only music, but digital photos and other files that are impossible to replace.

After computer crash IPOD won't sync

Hi everyone,
I was the stupid one that didn't back up my I-Tunes Library and my hard drive crashed. The computer place replaced my hard drive and my songs from my IPOD are in my new library as "sharedpod". I have Windows XP. I have added new music to my library with no problem but my IPOD will not sync the music. I cannot add manually. I also cannot restore the IPOD, I thought that may help.
Thanks for any thoughts!

See if this troubleshooting article helps.
Disk cannot be read from or written to error syncing iPod in iTunes.
Incidentally, have you noticed the title of the forum you are posting in?

Crap! Computer and iPod stolen, help!

OK - I think I won't like the answer. But I just have to ask before re-paying for my music again.
My laptop and iPod were stolen. I'm about to order a replacement iPod (Touch). And now, I'm thinking about my music library.
I stupidly didn't back up my music. I just reloaded iTunes and am forlorn to see an empty library. Is there any way that I can reimport the music I've already purchsed thru iTunes store? The iTunes purchase history screen is teasing me by listing all of the music I've purchased with the old iPod.
If I can reload/reimport/re-download music I've already purchased with my old 'puter, that would save me a boatload of cash. (And I figure that I'll just synch my incoming iPod to this 'puter and be good to go again).
Thanks in advance for everyone's help. (Or laughing AT me)

I think that may have to re-purchase the music but you may be able to get your insurance to cover this. I don't know your specific details so you would have to contact your insurer.

ITunes computer and ipod stolen - Can I recover purchased music

My laptop on which I was running iTunes and had purchased a ton of music at the iTunes store and the ipod on which I had transferred the music to, were recently stolen. is there anyway I can re-download the music from the itunes store?

Click here and ask.
(49289)

COMPUTER CRASH, IPOD MUSIC GONE....

Hi All,
I lost all my pc data.
How can I get back the data from my ipod back to the ipod software (bibl).
I have a 60 gb ipod and 29 gb are used.All that 29 gb are cd's that I load in the ipod software, it took me a lot of time and it would be very bad if i had to repeat the process again, so: Can I copy the music from my ipod back to the software and continue loading my cd's ?
thanks and sorry for my ignorance
cheers

There are a number of third party utilities that you can use to retrieve the files from your iPod. This is just a selection.
YamiPod Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
iPodAgent Windows Only
Have a look at the web pages and documentation for these and pick one you are happy with, they are generally quite straightforward.
There is also a manual method of accessing the iPod's hard drive posted in this thread: MacMuse - iPod to iTunes
You may already be using the iPod in manual update mode in which case you can ignore the rest of this post. In manual mode, your iPod is safe from being accidentally erased. However if you are getting a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, click *No*. Your iPod should appear in the iTunes source list. Change the update setting in Preferences>iPod to "manually manage songs and playlists" Managing Your Songs Manually
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on a Mac hold down the Option and Command (⌥ and ⌘) keys, on Windows, hold down Shift + Ctrl. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box.
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.

Computer crashed ipod to computer transfer not under my computer HELP!

basically, i'm trying to put songs on my computer from my ipod.
i'm having so much trouble.
i've reset the usb things, and ipod under device manager.
im on a laptop and still i've done all the steps and it's NOT under My Computer.
c'mon, can ANYONE help me??
i don't want to use a program like yamipod, but do i have to?
it seems so confusing.
HELP PLEASE AND THANKS!

Yes, you will have to use a third party piece of software to move stuff from the iPod into your computer, except for any iTunes Store purchased content. That you can move into your computer with iTunes.
Patrick
Copying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?messageID=5044027&#5044027
http://discussions.apple.com/thread.jspa?threadID=893334&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432&#797432
Also these useful internet articles...
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/secrets/2006/12/twowaystreet20/index.php
http://playlistmag.com/help/2005/01/2waystreet/

My computer crashed and lost all of my music and all my cd's were stolen how do I transfer the music on my IPod back to my computer so that I can update my IPod?

My computer crashed with all my music on it. All of my cd's that I had uploaded onto my computer were stolen. The only way that I have all my music is on my IPod. However, I am afraid to update it because I don't want to loose all the music that I no longer have that is on it. How can I transfer from my IPod my music library onto my new computer without losing any of my music? I mean it has not been updated in over a year because I have some really good music that I don't want to loose. Please help me. I would like to add some really great music but can't for fear of crashing the music I have. Thank you in advance.

It has always been very basic to always maintain a backup copy of your computer. Have you failed to do this?
If so, then you can buy programs that will retrieve the music from the ipod (not supported by Apple).

Computer crashed = no itunes.. AND stolen ipod= no backup .......HELP

Ok so My ipod got stolen a whilleee back and i finally got a new one for my birthday yayyy BUT not before my computer crashed and deleted my itunes.. what in the world should i do, if i can even do anything??

I recently had a problem like that. my computer got a virus and I had to do a system restore but I have my iPod with my 1000+ songs on it. but I'm wondering if I can get my songs for I Pod to Itunes(not just the one's I purchased in the store)

Computer Crashed, iPod stolen

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