Computer crashed no ipod backup of purchased items. How to get them back?
My old computer crashed. Before I did I copied my iTunes folder onto my portable hard drive, but I did not make a backup through iTunes, just by copying and pasting using Windows. My ipod is only an 8GB and is not large enough to hold all of the items in my purchased folder. So I can't back up and transfer using my iPod. The only way to access my old hard drive is to use this thing that lets me view it as an external on my new computer. So going back and forth with a little bit of files is not a possibility.
I want to everything to my new computer, but I only have the backup on my hard drive, iTunes seems like the only way to import my music is to go folder by folder, but the items in the purchased folder are all hidden.
Did I completely lose everything I downloaded, or is there a way to get it back? I copied my old itunes folder onto my new computer, but it won't even let my try to use my old libraries that were actually backed up using iTunes. It's going to take forever to go folder by folder to put my music back onto my iTunes, and if all the purchased files are hidden then how could I possibly get them off of my external?
Ok. I sort of figured it out. iTunes had my up-to-date itunes folder hidden under a bunch of other folders, and with all of my purchased files only in this one place. Once I found the file that had all of the information it was fine, I was able to copy everything into itunes on my new computer. It just took forever to find because itunes thought it was being tricky by putting the folders in a weird spot.
There was no purchased folder though, so all of my purchased files are no longer under that part of itunes, which is frustrating.
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my computer crashed and I lost all but 2 albums in itunes. Is there a way to get into my old libruary? I have my tunes on my ipod.
Any music purchased through the iTunes store can be downloaded again for free as long as you are signed in with the Apple ID you used for the original purchase. Any other music you had in iTunes should be easily accessible in your system back up or from the CDs you ripped from originally.
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so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back
You have a backup of your computer, or at the very least of your iTunes media, correct?
Simply copy your backup of your iTunes media into the iTunes library on your new computer.
Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea. iDevices are designed to ONLY sync with one computer. When you plug your device into a new computer, it will wipe all media on the device when it syncs. The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company) to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast). -
A while ago i went to sync music onto my Ipod Touch. Not only did the computer erase my music i had no idea how to get it back I contacted Apple on the phone but the name was american and i found it really hard to understand him. How do i get it back! i bought most of my music on itunes but i just dont have any idea where to go and whjat to do can any help me??
Respond please!Depending upon what country that you are in (music can't be re-downloaded in all countries) then see if you can redownload your past music purchases (those that are still in the store) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you are not in a country where music can currently be re-downloaded, then have you not got it on your computer and/or on a backup ? If not then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My computer crashed. Hadn't saved playlist. Can I get this back or do I have to buy the songs again?
My computer crashed. Hadn't saved playlist. Can I get it back or do I have to purchase the songs all over again? Thanks.
As the link in another post indicates, you can dwnload some media again. This will not get your playlists back, just the media you purchased from iTunes. You'll have to start over again in terms of playlists, ratings, play count, and any other customization you may have done.
It is well worth considering purhcasing an external hard drive to back up your files for situations such as this, or looking at the iTunes Match service (which is not the same as a backup drive) You didn't mention iTunes movies but if you had any, you cannot download those a second time. -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD -
Hi I have a new iPhonei 4S and my ringtones are missing anyone know how to get them back. P. s I don't have a computer
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
My computer was hacked using a softbank pocket wifi, I had to install an earlier version of the disc provided for my mac reset my user password and I still need to recover my administrator password that was altered. I have lost all of my applications already existing on my mac including iPhoto, and all other applications. I am wondering how to get them back? I am in Japan and I have proof of purchase in my iTunes, but on my computer all the allplications are blocked. I have no idea what to do to get them back. It is very annoying.
Thank you for your help.
Erika K.Reinstall from the original source - the restore disks that came with the computer or from the App store if the computer did not come with disks
LN -
I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
Also where exactly on the laptop is teh data stored.
Thank you!!go to 'Edit' in the menu bar. Then choose 'Preferences'.
you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
Hope this helps
NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
Good luck -
I was syncing everything to itunes and I tried to do my contacts, not knowing quite how. I ended up erasing all of them from my phone without any of them syncing to my computer or itunes. Is there any way I can get them back? I really need them all.
There are lots of ideas floating on the web for this particular issue - all of which I tried. I had the same problem and it turned out to be my USB cable. I thought the cable was fine as it would charge my phone and play but the data transfer pin was bent. I replaced the cable and it fixed the problem. Worth a shot as it is an easy fix!
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I right clicked my iPod on iTunes and clicked restore from back up because i thought it would undo my IOS6 update. IT DELETED ALL MY PICTURES (2,000) AND I DON'T KNOW HOW TO GET THEM BACK!!!! Please help me!!!!!
Well, if you have not backed them up, they are gone.
Next time, when you have important material in only one place, back it up. -
Most of the videos I have purchased from Itunes have disappeared from the screen and I have no idea how to get them back...help ????
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences, but not Bookmarks and history''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
I've lost access to all my backups on my time capsule (18mnths.)I believe they are still on the capsule (97g)...any Ideas on how to get them back?
Thanks for the info.
Your "profile" is the information in your original post that tells us that you are using OS X (10.6.8).
We will assume that you are using OS X (10.6.8). If you are not sure what OS X you are using.....
Click the Apple icon in the upper left corner of the screen
Click About This Mac
Post back with the OS X Version number that you see there
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