Computer crashed while downloading an album
My computer crashed while downloading the new Kings of Leon album and now there are several songs that are not on my computer. I don't want to pay for the songs individuall as they should have been downloaded.
Contact Customer Services, cick on this link you'll be able to email your query: iTMS Customer Service. On the form choose Downloading then My Download was interrupted and fill in your comments in the box provided. You could also look at the link on that page "How to resume interrupted download"
Similar Messages
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Computer crashed during download of album.
My computer died after 3 songs were downloaded out of 16 songs. So I have 13 songs on the album that I purchsed that I didn't get.
Does anyone know how I get the rest of the songs on the album I was downloading that I purchased?simleyswimmer,
It is usually preferable to start a new thread for a different issue.
If I understand correctly, you have the music on another computer already, is that correct?
If so this article should be of some assistance:
http://docs.info.apple.com/article.html?artnum=93063
EDIT: See the thread Simleyswimmer created, and will put the reply there also.
Message was edited by: Nathan C -
Computer crashed when Downloading an album
Hi,
I've just bought an album of 14 tracks and due to Photoshop CS4 crashing, I had to switch off my iMac, I lost tracks 5/6/7.
Will I have to buy them again? Or can I re-start the download? Tried Store/Download and it thinks it's all ok! But it's not!!!!
Thanks in advance
Carl.If you have clicked "Check for Available downloads" and there are none, then go to your purchase history and click "Report a Problem", report the problem and Apple should resolve within a day.
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My computer crashed while quiting iphoto. When I rebooted my albums and folders had disappeared. How do I get them back? I tried rebuilding the database to no avail. I am using iphoto 5...
Thank you community!Most simple solution: restore from your back up.
Other than that, try Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Had some wifi issues while downloading an album. First 3 tracks... sound stops way early but continues the count. How can I tell iTunes to redo the first 3? Any way to just fix it?
Hey davma1
All you need to delete the songs then go through the process of downloading the past purchase again.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Computer Crashed during download
My Computer crashed while i was downloading photoshop. After i restarted my computer adobe application manager says next to photoshop "up to date". The Problem is that the download didn't finish so i don't have photoshop and i can not download it again! Any ideas?
ThanksShebatsky86 please see Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html which discusses how to resolve your current difficulties.
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Computer froze while download purchases....some songs are lost
While downloading the album "Broken Boy Soldiers" by "The Raconteurs" my computer froze and had to be restarted. When this happened, two of the songs were at the "processing" stage so according to iTunes they were already downloaded when I restarted, however the song files are nowhere to be found. When I did the check for purchases it started downloading the non-downloaded songs, with the exception of those two songs. How do I get them back?
Click here for information.
(31946) -
from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?
If it never finished downloading then, Store>Check for Available Downloads
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My 4s crashed while downloading ios8
My 4s crashed while downloading ios8. Keeps asking to connect to itunes. Since it only charges when it's off, i'm not able to do so. tried rebooting using sleep/wake buttons but did not connect. Any suggestions on how to restore it
Hi KSOUQI,
Try using recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Nubz -
I upgraded to an Adobe PDF annual pack a few hours ago but my computer crashed during download. Does anyone know if/how I can access the download again
Hi jcee100,
So sorry to hear about your computer crash. No fun! But the good news is there's nothing to download. You just need to log in to your account at https://cloud.acrobat.com to access your subscription!
Best,
Sara -
My computer crashed while exporting and it won't let me open that catalog
My computer crashed while I was exporting photos and now it won't let me open that
catalog. It says keeps telling me another application has that catalog open and I need to quit the other copy before it will open it. The problem is I don't know what program has it open or how to close it. Help please! It will let me open my other lightroom catalogs.Check your catalog folder. You will find a file called catalogname.lrcat.lock in there, which you can delete. Then restart LR.
Beat Gossweiler
Switzerland -
TS1424 i had an error on one song while downloading an album how can i get that song
I had an error (i dont remember the number) on one song while downloading an album how can i get that song to download?
It may be a corrupt / damaged download.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
ITunes crashed while downloading album
iTunes crashed while I was in the middle of downloading an album. I was charged for all 16 songs although I only got 9 so far (before program crashed). How can I get the remaining 7 songs that I already paid for? Thanks.
I already paid for 2 songs and they both will not download it keeps saying connection timed out and i dont get what i am supposed to do it says error 3259 and i downloaded the latest itunes and it still does the same thing and i cant even upgrade or restore my ipod it just will not download does anyone have the same problem?? I need a number or something..
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I have had recurrent problems with my computer crashing for the past several months that I was not able to fix. I was downloading and installing updates for Firefox when the computer suddenly and completely crashed - just an immediate shutdown. When I was able to reboot it, Firefox would no longer open, and I got the following error message, along with the 'bong' sound or an error: C:\ProgramFiles\MozillaFirefox\js3250.dll is either not designed to run on Windows or it contains an error...." The crash in the middle of the download corrupted Firefox so that it could no longer be accessed. HOW CAN I RECOVER MY FEW HUNDRED IMPORTANT BOOKMARKS? Any help you can give me with this would be greatly appreciated! Thanks!!! Ron
Do you have a PowerPC processor or an Intel processor?
Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.
*http://www.mozilla.org/firefox/15.0/system-requirements/
*https://support.mozilla.org/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
You can find the latest Firefox 3.6.x release in all languages and for all Operating Systems here:
*Firefox 3.6.28: http://www.mozilla.org/en-US/firefox/all-older.html -
ITunes crashed while downloading purchased music
I bought some songs from iTunes and it crashed while I was downloading. It seems that the crash happened while I was downloading the first song so I was not able to download any of the songs I bought.
Is there a way to re-download these songs? Or is there any way I can prevent this from happening again? Other than get a mac of course cuz I can't afford it right now :PGot it to start downloading! Thanks!
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