Computer crashes during installation

Hi,
I'm having trouble installing Itunes on my computer. I'm using Windows XP Pro sp2 and am completely up-to-date. Each time I try to install Itunes, my computer crashes near the end while the installation is registering. There's no error message and no warning, the computer simply shuts down and restarts. I saw a troubleshooting tip indicating that some antispyware programs can cause similar issues, but I don't have any antispyware on my computer. I do have Norton System works 2002. I even tried shutting down Norton's Anti-virus monitoring. No difference.
Any ideas on what could be causing the issue and how to resolve it.
Thanks.
Kurt

+There's no error message and no warning, the computer simply shuts down and restarts. I saw a troubleshooting tip indicating that some antispyware programs can cause similar issues, but I don't have any antispyware on my computer.+
Hmmmm. Usually the SpyCatcher thing (which I think you've found the tip on) just hangs the install forever at the registering modules stages, rather than actually shutting the PC down.
Let's check to see if there is a "hidden" blue screen error message when the PC is shutting down.
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
Now try another install. Do you get a blue screen with the shutdown this time? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file, let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages

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