Computer Crashes on Mail Minimize
I have a new twist on the mail crashes.
I seem to have an intermittent problem. When I click the yellow button to minimize the Mail screen (send to Doc), the minimize animation freezes, mouse freezes and system completely crashes (remaining on frozen minimize screen). The only way out is to power off. To get the computer to work again, I have to disconnect power for 30 seconds and restart. Then all is well - until the next random occurrence.
I have not changed anything other than keeping up with software updates. I should add, also, that I never had Mail crashes prior to this problem.
I appreciate any thoughts.
Got it. The information below covers a few crashes:
3/29/08 7:14:25 AM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
3/29/08 7:14:25 AM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
3/29/08 7:14:25 AM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
3/29/08 7:14:37 AM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[66]) Exited: Terminated
3/29/08 7:14:38 AM com.apple.SystemStarter[15] Starting HP IO Monitor
3/29/08 7:14:38 AM com.apple.SystemStarter[15] Starting HP Trap Monitor
3/29/08 7:22:24 AM Software Update[141] arguments=(null)
3/29/08 7:49:47 AM com.apple.loginwindow[22] Shutdown NOW!
3/29/08 7:49:47 AM com.apple.loginwindow[22] System shutdown time has arrived
3/29/08 7:49:47 AM com.apple.SystemStarter[15] Stopping HP Trap Monitor
3/29/08 7:49:47 AM com.apple.SystemStarter[15] Stopping HP IO Monitor
3/29/08 7:50:25 AM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
3/29/08 7:50:25 AM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
3/29/08 7:50:25 AM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
3/29/08 7:50:35 AM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[70]) Exited: Terminated
3/29/08 7:50:43 AM com.apple.SystemStarter[15] Starting HP IO Monitor
3/29/08 7:50:43 AM com.apple.SystemStarter[15] Starting HP Trap Monitor
3/29/08 7:50:59 AM com.apple.loginwindow[22] Shutdown NOW!
3/29/08 7:50:59 AM com.apple.loginwindow[22] System shutdown time has arrived
3/29/08 7:50:59 AM com.apple.SystemStarter[15] Stopping HP Trap Monitor
3/29/08 7:50:59 AM com.apple.SystemStarter[15] Stopping HP IO Monitor
3/29/08 7:51:30 AM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
3/29/08 7:51:30 AM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
3/29/08 7:51:30 AM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
3/29/08 7:51:39 AM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[70]) Exited: Terminated
3/29/08 7:51:44 AM com.apple.SystemStarter[15] Starting HP IO Monitor
3/29/08 7:51:44 AM com.apple.SystemStarter[15] Starting HP Trap Monitor
3/29/08 8:01:25 AM com.apple.loginwindow[22] Shutdown NOW!
3/29/08 8:01:25 AM com.apple.loginwindow[22] System shutdown time has arrived
I hope this helps because it means nothing to me! I noticed there is nothing about Mail in the above, however, so maybe this belongs in another thread?
Thanks for your patience and help.
Similar Messages
-
Just installed Mavericks and my computer crashes 4-5 times a day now.
Hi. Just a few days ago I finally gave in and upgraded to Mavericks (10.9.5) from 10.6.8 as there was some software that I needed to use that necessitated the upgrade. Since I've upgraded, my MacBook Pro crashes at least 4-5 times daily. I am not doing anything unusual when it occurs. Usually typing an email, or switching between tabs in Safari or clicking save on a word file. In another post I was introduced to an app called Etrecheck which seemed to me to be a fine way to show all the Mac geniuses on this forum whats going with my computer (unfortunately I am not savvy enough to look through it and understand what's going on). I've posted the report below. Maybe someone can help me figure out what's causing my computer to crash?
The next time it happens I can also copy the report that shows up after the crash and post it as well. Many thanks in advance.
Problem description:
Since I downloaded Mavericks (10.9.5) my computer crashes randomly 4-5 times per day.
EtreCheck version: 2.0.4 (89)
Report generated October 15, 2014 at 8:07:20 AM EDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 9:9:52
Disk Information: ℹ️
ST9500420ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (75.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 6 Titanium.app
[not loaded] com.roxio.TDIXController (1.2) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.5f2) Support
[loaded] com.digidesign.iokit.DigiDal (8.0.5f2) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.5f2) Support
[not loaded] com.digidesign.mbox2.driver (8.0.5f2) Support
[not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) Support
[not loaded] com.frontierdesign.iokit.alphatrack (1.4.1f1) Support
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] com.amazon.sendtokindle.launcher.plist Support
[running] com.eastwest.server.plist Support
[running] com.frontierdesign.alphatrack.daemon.plist Support
[running] com.sony.PMBPortable.AutoRun.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.digidesign.elevenrack.helper.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[invalid?] com.amazon.cloud-player.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.2.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
iLokClientHelper: Version: 3.4 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3
JackRouter: Version: JackRouter Support
Digidesign CoreAudio: Version: 8.0.5 Support
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in Support
Digidesign Eleven Rack Support
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% com.apple.WebKit.Networking
7% fontd
2% com.apple.WebKit.Plugin.64
1% WindowServer
0% configd
Top Processes by Memory: ℹ️
172 MB com.apple.WebKit.WebContent
125 MB WindowServer
112 MB softwareupdated
86 MB Safari
82 MB Mail
Virtual Memory Information: ℹ️
25 MB Free RAM
1.46 GB Active RAM
1.45 GB Inactive RAM
856 MB Wired RAM
2.11 GB Page-ins
414 MB Page-outsSure enough the computer just crashed a few minutes after posting. Here's the report after the computer rebooted:
Anonymous UUID: 40656744-595E-FDB7-F6E9-0497F4D35619
Wed Oct 15 08:27:05 2014
panic(cpu 0 caller 0xffffff7f9fa95f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c5ad5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b3abaf80 : 0xffffff801d622f79
0xffffff80b3abb000 : 0xffffff7f9fa95f7c
0xffffff80b3abb0d0 : 0xffffff7f9e11bf1b
0xffffff80b3abb190 : 0xffffff7f9e1e550a
0xffffff80b3abb1d0 : 0xffffff7f9e1e557a
0xffffff80b3abb240 : 0xffffff7f9e464056
0xffffff80b3abb370 : 0xffffff7f9e208ba9
0xffffff80b3abb390 : 0xffffff7f9e12296d
0xffffff80b3abb440 : 0xffffff7f9e120478
0xffffff80b3abb640 : 0xffffff7f9e121dc7
0xffffff80b3abb710 : 0xffffff7f9f086e1d
0xffffff80b3abb890 : 0xffffff7f9f086823
0xffffff80b3abb8a0 : 0xffffff7f9f04baf0
0xffffff80b3abb8b0 : 0xffffff7f9f04bb65
0xffffff80b3abb8c0 : 0xffffff7f9f037c51
0xffffff80b3abb8e0 : 0xffffff7f9f036fd9
0xffffff80b3abba60 : 0xffffff7f9f066940
0xffffff80b3abbb20 : 0xffffff7f9f035ad9
0xffffff80b3abbb70 : 0xffffff801dacf146
0xffffff80b3abbb90 : 0xffffff801dad0741
0xffffff80b3abbbf0 : 0xffffff801dace1af
0xffffff80b3abbd40 : 0xffffff801d6b6998
0xffffff80b3abbe50 : 0xffffff801d626bc1
0xffffff80b3abbe80 : 0xffffff801d6139c5
0xffffff80b3abbef0 : 0xffffff801d61e013
0xffffff80b3abbf70 : 0xffffff801d6c9b9d
0xffffff80b3abbfb0 : 0xffffff801d6f4196
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000->0xffffff7f9e334fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9e0bc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9e33f000->0xffffff7f9e5e8fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 f024000->0xffffff7f9f0eefff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9e0bc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9fa87000->0xffffff7f9fa9afff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9fa7f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9df7f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f9fa82000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000001d400000
Kernel text base: 0xffffff801d600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 8076473822747
last loaded kext at 654256352755: com.apple.filesystems.smbfs 2.0.3 (addr 0xffffff7f9fb9f000, size 335872)
last unloaded kext at 334416608476: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9e8bd000, size 65536)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiDal 8.0.5f2
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
Hi folks....I've already spoken to someone at Apple today who suggested Apple cannot advise because they only advise when a customer has a MAC. So I e-mailed my problem to the Microsoft support forum and they told me that is wrong; that this is an iTunes problem/question and that Apple should be the ones who help me out.
So here's the problem: my computer crashed which meant I had to reinstall iTunes; I tried to sync my iPod/iphone (not that I want everything on my iphone/iPod wiped off, but we'll come to that later!). Anyways, when I plugged my iPod in (it has all the playlists that I lost when my hard drive was wiped clean...I presume I lost them because I don’t see any playlists in the music library on my external hard drive) I got the message “this iphone is synced with another library”. Apparently, since the crash and the reinstallation of iTunes, the iPod can no longer sync with iTunes.
What I don't understand is what this actually means, because the guys who repaired my hard drive had backed up all my data on an external drive, so I do have my original iTunes library on an external hard drive. So essentially, my iTunes library does still exist, but I'm not sure what iTunes is not recognising, etc. And I've spent most of today creating new playlists from the ones on my iPod so I have "sort of" been building my iTunes library back up again.
My main question is two-fold: 1) the Contacts on my iphone are up to date (though not all of them are on my computer); is it possible to sync my iphone (if I am ever able to do that again without losing these Contacts)? and 2) is it possible to “re-establish a relationship" between iTunes and my iphone such that the iphone does recognise the iTunes library as my original library?
I really do not want to sync the two until I am sure everything on my phone will not be wiped off-I have work-related Contacts on it, etc.
The Apple person who I spoke to earlier today suggested I may be able to find a tech guy (Windows) who may be able move/shift “Program files” from the external hard drive where iTunes library is backed up (old iTunes files and folders) to new system/iTunes library to get old info back so that phone/iPod recognises it’s old iTunes library and not new one.
What I fail to understand is: why did she suggest I get some tech person to do that-surely I can do that if it is just a matter of importing all my music back into iTunes or is it more complicated than that? I also wonder if it has to be an exact replica of the original library? I don't quite get what they mean; what is it that differentiates "old" iTunes library from new “empty” iTunes library? Why, even though my music was imported back into iTunes when I reinstalled iTunes today is my iPod not being recognised by this library? Granted, I stopped using my iPod about a year ago and so my music library on my hard drive/that was in iTunes before computer crash was more up to date (and fuller/more complete) than what is on my iPhone. Does any of this matter? I am providing as much info. so that you can help me.
So, coming back to my question: what is it that differentiates "old" iTunes library from new “empty” iTunes library: is it the fact that iTunes was wiped from my computer drive when they replaced the drive, or is it the fact that some music that is in my iTunes library now, may not have been before and therefore the message I get is “this iPod is synced with another library”. I presume I will get the same message if I connect my phone to my computer which I am avoiding doing because I don’t want everything to get wiped away in one “sync”.
Any thoughts on how to avoid losing everything on my iphone/being able to sync again whilst having iTunes recognise my other devices (phone, iPod)?
Thanks very much in advance...All the metadata is stored in a database file named iTunesLibrary.itl.
Make sure you have a backup of that incase anything goes wrong.
Anyway - most of the stuff you mentioned, such as artist names, etc should have been written directly to the song file itself in the ID3 tags. -
Okay. I need help.. My computer crashed and I know that I should have had a back but did not. Any way, now how can I get my music back on my computer from my IPOD? Thank you all for the help....
mommyof4 wrote:
thanks for the help sorry i didnt give enough info but called the company and they said there is a problem with the hard drive so i have to mail it in to them to be fixed. computer is still under warrenty so im good to go
Glad to hear that. An active warranty is a really good thing.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect me to be locked iclou account, I hope this mail unlocked apple for my apple account. I'm currently using the machine iphone 5, IME: ********. thank you ... ask yourself? machine is in warranty period warranty icloud error not send mail to me at mail
<Personal Information Edited by Host>Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
computer crashed and is in the trash - thus can not deauthorize it to allow me to the new computer - what can i do?
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
TS3276 How do I delete a large email that has crashed my mail system?
I have sent an email that is too large, and appears to have crashed the mail system. I have accidentally done this before, and got help from the call centre (they are closed today) but cannot remember how to fix the problem by deleting the large outgoing meassage.
How do I delete that message from the computer?Try sending it in the Apple Mail program. I just did that. It has a provision for sending large files through the cloud.
Following are the instructions. It's easy -
http://osxdaily.com/2014/11/14/use-mail-drop-email-large-files-mac-os-x/ -
My computer crashed after an attempt to upgrade to Yosemite. I can't quit the installer and my MacBook keeps on restarting
I Have a 2008 Macbook Pro 15". It was running issue free until I upgraded to Yosemite. Now my logic board is fried and apple will not fix it. It started with mail accounts unable to send mail, just had to delete accounts and re- install to fix that. But, at the same time as the download, I started intermittently getting a green tint over the screen along with a snowy static like an old TV set. Fearing that my download was corrupt, I re- installed Yosemite over-writing the previous version . The green haze kept coming and going, but I also started getting strobe style white flashes in boxes in the 4 corners of my monitor. I had to do power button forced shutdowns because of pointer and keyboard function failure. Apple Genius desk told me it appeared to be a logic board failure but my computer was too old for them to work onand referred me to a Mac Specialist Center. I was told by both places that Apple installed defective logic boards back then due to changing solder formula. They extended product warranty by adding 1 yr but that still expired in 2012. I tried to post a warning on Mac Forums twice about Yosemite being a poison pill to certain platforms and my posts were pulled. The second attempt was responded to in my personal email account stating that if I don't stop posting derogatory comments, I will be blocked from forum. I am just trying to insert warnings in posts where I can. They haven't discovered that yet. Spread the word!
-
My computer crashed and now when I try to open Lightroom it's asking me for a serial number. I purchased this program off of Amazon and I can only find the License Key # in the e-mails they sent me. How can I retrieve my serial number?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
-
Computer Crashed During Album Download
Hey, my computer crashed during an album download, and I'm still being charged for the entire CD, even though I only received five tracks. I've searched iTunes and this website with no luck, but is there some kind of customer service that I can e-mail or phone about this? ..It just seems like a waste of $10. Thanks.
Custom Windows XP ProThe downlaods never finished, so at the top of itunes (Where you see File, Edit, View ect ect) Hit Store>Check for purchases and all unfinished downloads/purchases should start downloading
-
Computer crashed and cant remember password to set up my existing account on new computer
Computer crashed and cant remember password to set up my existing account on new computer
Your email password is between you and your email provider. Go to their web mail or email help page and look for a link to reset your password.
-
Home computer crashed. How can I move stuff from iPod Touch to a new computer?
Our home computer crashed. How can I move stuff from iPod touch to a new computer?
- Transfer iTunes purchased by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other stuff via the third-party programs discusses in this prevous discussion:
Best iPod to PC -
my computer crashed so i have a new itunes and i am trying to put my music from my old phone into itunes, it doesnt transfer only shows up when my phone is plugged in?
The iphone is not a backup/storage device. The sync is one way - computer to iphone. The exception is itunes purchases: File>Devices>Transfer Purchases
You shouldcopy everything from your backup copy of your old computer, to your new one. This one of the main reasons it has laways been very basic to always maintain a abckup copy of your computer. -
Recently loaded Lion on my laptop and now my computer crashes often. Black screen and keyboard lights up. Any ideas on what's wrong and how to fix this?
Everytime this happens Ihave to power down and restart! Any ideas would be appreciated!
-
My old Computer crashed and I lost my old library of recorded CD's and tunes. iTunes says I must delete everything off my iPod in order to add a new CD. It also said I already have an account which I was able to locate. I don't know how to get into my old account. I think that would solve everything. I have Windows XP. I'd appreciate any input.
No.
All iTunes content on your iPod Touch should be in your iTunes library on your computer, and your iTunes library on your computer should be included with your computer's backup along with all other important data - stored on an external drive or some other external media used for backup purposes only.
When music was purchased on a CD, if the CD was lost and you returned to the store where the CD was purchased with your receipt, were you given a replacement CD?
The same applies here.
Maybe you are looking for
-
My iPhoto Library won't open. Help needed!
Hello all. I'm hoping someone who has had a similar problem or someone who's great with stuff like this found a solution by now. I upgraded to iPhoto 9.6.1. Then as I proceeded to open up iPhoto, it told me that if needed to conduct repairs. After it
-
Personal hotspot missing in my ipad4 after ios7 update
Hi iam dhanasekaran iam having ipad4 last week i updated to ios7 after that the personal hotspot is missing in settings menu. Iam using BSNL carrier. Pls help me how to get back the personal hotspot.
-
Dreamweaver has always saved the snippets that you make in an undisclosed location. When I reload the system or move to another machine, I lose them all. I would be great if there was a way to just save a copy in Dreamweaver like you can save color p
-
IOS UPDATE DELETED EVERYTHING ON MY IPHONE
While updating to IOS6, my iphone crashed, and asked me to plug it into the computer. In doing so, iTunes used that to overwrite my backup, and now I have lost every picture and conversation I had on my phone... I am very very frustrated right now! A
-
Videos no longer work..HELP!!
Ever since I upgraded to itunes 8.0.1 none of my videos will play, OR will any videos I preview in the Itunes store play. Just shows a "green" screen. Never had this problem until I upgraded my itunes. HELP!!!