Computer Crashes Using Firefox After Adobe Flash Update

Question

The Problem:
After the latest update, when Firefox fires up the Adobe Flash Player, as in Youtube, etc. as soon as the buffering process begins, the computer freezes for several seconds and then the screen goes black. Then it's total lockamus. The black scream of death. At this point, the only thing left to do is hold in the start button until the computer shuts down. This can and will eventually trash the computer. It's a bad thing.
Reverting to an earlier restore point didn't do a thing to correct the problem.
I have read of this identical situation in a Flash post from last year. I also found a Youtube video about the topic. I didn't watch it.
This is evidently a Flash/Mozilla problem with XP computers. My computer is up to date, dual core, and uses AVG. Somebody else who uses Norton had the same problem. So, in my mind, that lets the virus protection off the hook. I'm not running anything else in the virus vein.
If you'll let me know what you need in the way of information, error logs, whatever, I'll be happy to supply it. More than happy. All I ask is some serious attention on the Adobe end. I use my computer for graphics applications, and this is going to present a serious bottleneck.
It doesn't look to be a totally new form of radiation because such posts go back at least to 2007. I guess it was just my turn. Again, the new update is running fine on my Win 7 computer. Someone suggested a Flash Blocker addon for Firefox. I have it running now. This will at least keep me out of trouble.
Ok, over to you. I'm glad for the fast responses, even though it's a little screwy. You know as well as I do that you aren't sposed to get fast responses when you have a problem.
Norm

Answer 1

Hmmn. I just sat up and said, "I swear to God." No offense meant.The dadgummed thing is working.
Here was the workaround from late last night, I think.... If you recall, what happened was that I did the restore point previous to the new Flash Install. Well, I kept having to push the button to turn off the frozen computer. For whatever reason, that kept the new install alive, or partially alive.
Finally, when I went shut the thing down properly for the evening, all of the new install poofed. The reason I think this is so is that now today, using your information...
( http://www.adobe.com/software/flash/about/) .... The version is 10,2,152,26 installed..... Previously it was 10.2.152.26 and under that 10.2r152....
The latest version is 10.2.152.32, I believe. What's running now on my pooter is 10.2.152.26, the earlier version. Am I correct on this?
I suggest that with the next cry for help, you proceed with what you told me about unchecking the hardware acceleration to see if that makes a difference. Personally, for me to see if this works, I'd have to install the latest update again...which I wouldn't touch with a ten foot pole.
I still say that if you solve this issue for one, you'll solve it for many, and for times to come.
eidnolb, I do thank you el mucho!!! You're doing a fantastic job!!!!!
Norm
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Hi,
So we meet again:-) That  problem doesn't sound good at all. The first thing is to go to this test  site. Right click on the Flash logo, click on Settings then Display  Settings. UNcheck the hardware acceleration feature.
http://www.adobe.com/software/flash/about/
See if that helps.
If you have Flash Player Installed in IE, then use that browser also for the test below:
Also  while you are at that site, as soon as it opens you should be able to  see the Flash logo animate(spin). The version of Flash Player you have  Installed is also displayed.  Let me know that.
Also is your system a 64ibt or 32bit?
Now one more thing, look in the plugins for FF and let me know if you have the Shockwave Flash plugin and is it Enabled?