Computer Crashes when ipod touch 2nd gen is plugged in
Every time I plug my ipod touch into my computer a blue screen comes up and tells me to shut down my computer immediately. This happened while I still had a warranty on my ipod so I sent it back, got a new one and things worked for a while. It now is happening again and I no longer have a warranty on my ipod.
The blue screen talks about bios and caches on there but I am not a computer person so I don't know what this all means.
Please help
Welcome to the discussions,
See this article about iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues: http://support.apple.com/kb/TS1421
Or the blue screen here: http://support.apple.com/kb/TS1502
Similar Messages
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WindowsXP shuts down when iPod Touch 2nd gen 8gb is connected
Everything was operating fine for the first day I was using my new iPod Touch. on the second day, I think I might have disconnected the iPod too early? The iPod itself is currently operating normally, however, every time I connect it to my PC/iTunes, the PC shuts down, then goes to the HP blue screen- the one that gives the "Esc, F1 and F8" options.
I restart and Windows says it has recovered from a serious error and wants to send the report.
PC is ok until connection w/Ipod.Send the report and then wait while XP connects and tells you what the error is then you can "fix" it.
You can also check Event Viewer to find out the error. I'm guessing you messed up Apple Mobile Device Support and may have done something to the Windows usb drivers but only the error report can tell you for sure.
It might have nothing to do with your iPod or it might have everything to do with it but we can't help until we know what it is.
As for disconnecting iPods, wait till iTunes it says OK to disconnect and then use that arrow icon to do it. That will avoid all sorts of problems in the future.
If you want to end the sync early use the slider on the iPod (the one that reads cancel sync) and then use the disconnect arrow icon when you get the OK form iTunes. -
New computer with old Ipod touch 2nd Gen.
New computer, old Ipod, how do I add my music to my new computer from my Ipod?
The music sync is one way - computer to iphone. The exception is itunes purchases. Without syncing: File>Transfer Purchases
Just use your backup copy. This is one of the many reasons that always maintaining a backup is basic. -
I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
well yh Apple Mobile Device Service has stopped working and won't show up the error message keeps on poping up?
ipod touch 2nd gen
http://gyazo.com/57a6260ece61212ba210bfe5659e399b.pngTry this:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
IPod Touch (2nd gen) not recognized by computer and iTunes
When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
Any help will be appreciated.greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck ! -
Help! I just restored my ipod touch 2nd gen cos I needed a clear out. I went to sync some music back on, and it seemed to work. However when I went into 'music' it said 'no content'. I tried syncing music 3 times and it did the same every time. Help!
Try plugging your ipod into your computer. Then start up itunes. Let it load everything. Then click on your ipod and play a song from your ipod's library. Not your itunes library. If it plays the song, then go ahead and stop it, disconnect your ipod, and check the content once again.
I had the same problem and beleive it or not, this worked. I synced my ipod like 5 times before finding this answer on the web. Let me know if I need to clerify anything. -
Have Ipod Touch 2nd Gen. 64 gig. I noticed that my music will not play alphabetically anymore. Don't know exactly when this occured. I checked all my settings so doesn't seem to be that.Apple no longer is upgrading this unit..I use windows XP but don't believe this is an issue since i have read posts saying this is not the problem..right now am converting my higher bit rate music to see if that changes anything. I also turned off my unit and the next thing am going to do is a restore if this doesn't work. Anyone find a fix for this yet? I also see that this is not a unique problem to Gen 2 units and is occuring on newer units as well..thank you all for any advise...
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Ipod touch 2nd gen. and different Computer.
Hello, I just found my old ipod touch 2nd generation, I plugged it on my mac (not the main pc of the ipod) and it says that there's a new update is availlable. If a accept to load the update, does my ipod will sync with my Iphone's library that's on my mac?? 'Cause there is some music I would like to keep and those songs aren't on my mac!
Don't know if you understood but thanks for helping me if you do!Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
my iPod touch 2nd gen keeps turning the volume down automatically when i am doing things on it how do i fix it? This happens when using the volume control buttons and the volume option in settings. It keeps turning itself down to silent. Any ideas?
?
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is there a way if apple can reset my ipod touch 2nd gen MC model back to 3.1.3? because iOS 4.2.1 is slow on my ipod and i cant deal with also i cannot afford a new ipod at the moment. also 3.1.3 was my default iOS when i first activated my ipod touch. I bought it in December in 2009
"You can restore to Factory Default which should go back to the original system"
This will not work..
A restore will always install the latest available software.
Again, there is NO legit way to go back at all. -
i can't get itunes to recognize my ipod touch, 2nd gen. synced it yesterday. have restarted both computer and ipod. my iphone syncs just fine.
You might find these sites helpful:
The New User's Guide for iTunes
iTunes 101
iPod 101
And of course the iTunes Help is a good, quick resource.
Regards. -
i recently got an ipod touch 2nd gen i then realised i needed a computer and itunes to set it up. i dont have those so could i pop into an apple store and they would do it for me. I already have an apple id. Thanks
Yes, to not wait
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks
Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.
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hi there i ahve ipod touch 2nd gen and i am tryna restore it but get error 21 with orginal fireware and 1601 with custom firewarw and when connected it to itunes and i try to boot it by resotring it white screen with lines through it
Those errors are covered here:
http://support.apple.com/kb/TS3694
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