Computer Dead...need to put music on my new computer

Please help. My computer has died, trying to get the music on my iPod onto my laptop. How can i get it there without losing the 2500 songs on my iPod? I have emailed support and they can't seem to understand what I am trying to do. I am not trying to transfer purchases. I want to move everything to a laptop, since my old computer died and I can't export the library.
Thanks so much.

1). Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you only want to copy your purchases to the computer that can be done using iTunes, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

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