Computer died before I could deactivate.

How do I deactivate on a dead computer so I can load it to the new one?

Call support to reset activations.
Mylenium

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HT1727 My old computer died before i could put my new itunes purchases on it. Is there anyway to get them to my new computer? The hard drive somehow fried and is of no use.

I had just purchased like $30 worth of new songs and my old computer. two days later it died on me before i could upload them onto my ipod touch. i tired to get geek squad at best buy to transfer all of my music from my old computer to the new one but they said it could not be done since i somehow fried the hard drive. so i was wondering if there is anyway to get at least my newly purchased songs back? i got my old purchased songs off of the ipod i just want the new ones.

It has always been very basic to always maintain a backup copy of your comptuer for this very reason.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

PC died before I could deactivate

PC just died. Will replace ASAP. How can I reinstall photoshop CC and Lightroom on the new computer not being able to deactivate them from the dead computer?

just install and activate. if you're exceeding your 2 activations you will be prompted to deactivate your other 2 activations.

Old computer died before I could deauthorize- help!

I had iTunes set up on a Windows XP system. I had recently bought materials that I had not backed up to a cd, and I have about 15 bucks left on a gift card. My computer died.
I bought a Windows Vista system, and now I see that I had to set up a transfer of purchases and deauthorize my old computer... how can I do that when it's dead???
Am I totally out of luck here? What can I do to save all of my purchased music? If I have to reload all of my CD's, that's fine by me. I just want my 90 some purchased songs and I want what's left of the gift card.

You can't deauthorise a 'dead' installation on it's own, however you can authorise your new computer without deauthotising the old one. Also once you reach the limit of 5 authorisations, you have the option once a year to deauthorise them all in one go which will eventaully take care of the "lost" authorisation: About iTunes Music Store Authorisation and Deauthorisation

My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my computer.

My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my new computer.

Hi Corinne,
You can try and perform the installation on another machine and it should work fine for you. Can you please let us know if this is able to solve the issue for you or not.
Cheers,
Kartikay Sharma

My old PC died before I could deauthorize it

My laptop died before I could deauthorize it an allow me to sync to the new PC. Now I have all my apps and music, etc. on the iPad but it won't let me sync onto the new laptop because I'm "still sharing" with the old (now dead) laptop. Is there a way to deauthorize the old laptop without it being on?

Open itunes on an authorized machine, go to the iTunes store, click your Apple ID in the top right corner, choose Account, enter password, choose "Deauthorize all" on the right hand side. You can only do this once per year.
However, machine authorization has nothing to do with device synchronization. The problem can be solved by copying all iTunes library files from your old machine over to the new one. If you can't do this, then you need to start from scratch and tell iTunes to set up a new sync relationship with your new computer, effectively deleting all synchronized content (music, tv shows, movies, etc..)

Computer Crashed before I could make backup.

My computer crashed before I could make a backup of my library. Can I some how recover on a different computer without a backup?
Message was edited by: truthhunter87
Message was edited by: truthhunter87

Do you at least have your music, videos, photos etc on an ipod?

My computer crashed before I could unsync my iPod!

Alright, so, my computer crashed before I could unsync my iPod from the iTunes installed on it and before I could save my music to CD. It's now dead and long gone-- a hopeless cause.
IS THERE ANY WAY TO MOVE THE MUSIC FROM MY IPOD TO MY NEW LAPTOP?
And to transfer the new things on my laptop to my iPod?
Someone PLEASE help.

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 installed hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Transfer iTunes Store purchases using iPod
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

My computer died. Can't deactivate Adobe CS5 so I can load it on to my new computer. What to do?

My computer died. How I can't deactivate my Adobe CS5 so I can load it on my new computer. What do I do?

You will have to contact customer support (http://www.adobe.com/support/contact/) with your purchase details, and info such as your serial number.

After Win 8.1 upgrade, I was forced to reinstall Win 8 before I could deactivate Mstr Coll CS5

Will I be able to reinstall Master Collection CS5 on the same computer it was instaalled before?

Bill, thanks for that info. I don't think I would ever expect to get any support from Adobe on these programs, since I stopped buying revisions after CS4. I was surprised that I was even able to successfully install the CS4 Web suite onto Win 8.0, and Win 8.1 probably adds another couple hundred million lines of redundant code from our friends in Bill Gates-Land.
However, my A-Pro9 problem did resolve unexpectedly! I tried opening all the suite's programs, one at a time, and then Acrobat, with no luck. Then I realized that the suite had installed both 64-bit and 32-bit versions of Photoshop (I use the 64-bit version) onto my new 64-bit computer. So, when I opened the *32-bit Photoshop* for a minute, closed it, and re-opened Acrobat 9, it went back to working normally. I'll take it!
--Eugene

My old computer crashed before I could de-install cloud - how do I get it on my new computer?

I got Creative Cloud through my school last semester. Just a month ago, my computer crashed and I had to have my hard drive replaced, losing my entire creative cloud. I got a new computer and tried to reinstall cloud but when I put in my depemption it says that its already been redeemed. Which, I would expect, since I was never able to deactivate cloud on my last harddrive.
How do I go about getting the programs onto my computer now?

You simply sign in with your Adobe ID in CC app. There is no need to run the redemption procedure just for a reinstall. If you need to reset activations, contact support by web chat.
Mylenium

My old computer crashed before I could deauthorise it.

I had an iMac G5 that totally crashed without the itunes being deauthorised before I sold it to an enthusiast. It still wasn't working when I sold it.
How do I deathorise that computer?
blessed be
Samantha

You don't until you have reached the max of 5 authorized computers.
http://support.apple.com/kb/HT1420

Computer crashed before I could sync new songs onto ipod

I was wondering if there is a way to effectively "repurchase" the songs I just bought, without actually paying again. I purchased a bunch and burned them onto a CD before I lost my entire Itunes library in a crash. Unfortunately, that CD has some sound quality issues, I think because I burned it at maximum speed, my bad.
I feel like Itunes should be allowing me to get those songs without having to sync them from my Ipod, as in, I go into my Itunes Store purchase history and put those all on my "new" library. Is this just wishful thinking?

You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so: iTunes Store: Purchased content can be downloaded only once
If you click on the link at the bottom of this page you'll be able to email your query: iTMS Customer Service

IPod is disabled and last synched computer crashed before I could connect my iPod

My iPod Touch says iPod is disabled try again in 22 048 694 minutes. No idea why as I did not enter the password incorrectly so many times. I cannot sync the iPod with last laptop it was synched with as it crashed and is not repairable. I now try with a newly authorised pc and it says that the pin code on the device must be entered which is not possible since it is disabled.
Please help if you know what I can try.
Thank you.
Found the answer right after submitting the question - thanks anyway

Place the iPod in recovery mode and then restore. You will have to restore to a "new" iPod since you do not have a backup. You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For recovery mode:
iPhone and iPod touch: Unable to update or restore

Old computer died, need iPod music on new laptop

My old computer died before I could make files and transfer library. How do I get my music from my iPod to my new laptop? I need help!!

Hello kris10new,
And welcome to Apple Discussions!
There are several ways you can pull the music off your iPod and onto iTunes. The first link after the Apple support document below provides step-by-step instructions for the direct method if you have a PC as well as a few third party applications (for both the Mac and PC) if you choose to go that route instead. You can also do a simple Google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
Just make sure that when you have your iPod plugged into your computer, that you don't hit "Erase and Sync" before completing the task of copying your music over.
Also, if you have any purchased music, you will probably have to re-authorize your computer by heading to the Store drop down menu and choosing "Authorize computer."
[5 Ways to Copy Music OFF your iPod and onto iTunes|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipo d-windows-mac-os-x>
Here are a few more helpful sites.
[Copying Content from your iPod to your Computer - The Definitive Guide|http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipo d-to-computer]
Or
[How to copy songs your iPod to your PC|http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your -pc-105256.php]
Hope this helps.
B-rock

Computer died before I could deactivate.

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