Computer do not recognize iPhone or iPad on iTunes 11.0.4 Why???

It keeps saying uninstall the old version and reinstall the new version 64. BUT I AM using the latest version?
Can someone please help???? Why won't it recognise my iPhone or my iPad???

Try here  >  http://support.apple.com/kb/TS1538

Similar Messages

  • Can get the AirPlay to work off my computer, but not my iPhone or iPad. I have the latest software.  Airplay logo never appears on iPhone or iPad.

    Can get the AirPlay to work off my computer, but not my iPhone or iPad. I have the latest software.  Airplay logo never appears on iPhone or iPad.

    Try here  >  http://support.apple.com/kb/TS1538

  • Windows xp, itunes does not recognize iphone or ipad. Have tried reloading itunes

    Itunes will not recognize iphone4s or ipad on windows xp. Have tried all recommendations from Apple. Help

    See if this helps: http://support.apple.com/kb/TS1538

  • Windows 'My Computer'does not recognize iPhone?

    When I connect my iPhone 3GS to me Dell Windows 7 laptop 'My Computer' does not recognise the phone at all whereas iTunes does. The system just opens an error window saying "Device Driver software was not successfully installed. Does anybody know a solution to this problem? Or of any other way to get my pictures off of my phone?
    Also, when my partners 3GS is plugged in, he just recieves an error message saying USB Device could not be recognized, neither iTunes nor windows recognizes it.

    I found a webpage where a user reported the same issue as me.
    He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause.  Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
    In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
    Now, both issues are solved:
    Windows recognizes the iPhone as a storage device.
    iTunes can see pictures that I've saved on the iPhone.

  • Computer does not recognize Iphone 4 is plugged in to USB. Can't transfer pictures.

    My HP laptop always use to recognize my Iphone 4 then all of the sudden stopped. I have been trying to transfer pictures and it does not see that any device or camera is plugged in to it like it use to. I have VISTA on my computer. When I go to My Computer it doesnt show anything is even plugged into the USB port. I tried all 3 ports on the laptop. The Windows help assistant talks about needing a driver..basically a software disc to load any new divice onto the computer. How would I get a driver for the Iphone?? I never needed that before. I could just plug it in and I would get the pop up asking if I wanted to transfer my pictures, etc.  This is so annoying!  I do back up to I Cloud as well.

    Hi..Yes, I Tunes is installed on the computer. I sync with it no problem. I am trying to get the pictures from my Iphone onto my computer. When I use to plug the phone in I would get a pop up from Windows saying do you want to transfer pics to computer, do you want them to erase off phone once transfered, etc. Now I do not get the pop up. It is like the computer no longer recognizes that my Iphone is plugged in. Technically the pics are on my computer in the Photo Stream folder..but I want to actually transfer them off the phone. I have tried to turn off Photo Stream and I cloud but it does not help. The computer still does not recognize the phone plugged into the USB. If I go to "add a printer, scanner or camera" on the computer..it does not see it either. That is where it talks about having a driver to set up a new hardware device. I have 900 pics on my phone that I do not want to have to delete one by one...and I want to make sure they are downloaded. I also have videos that I want to download to the computer either and those are no where to be found..not even in the Photo Stream folder. I appreciate any help!

  • Computer does not recognize iPhone 4s?

    I got my iPhone 4s back in October, and it worked just fine when syncing with iTunes and all that.  Recently however, like in the last 3 weeks or so, whenever I try to plug it into the computer, my computer won't recognize it.  It dings like I've inserted a USB, but it doesn't show up in "My Computer" or iTunes, and does not charge.  I have tried two different cords.  I tried plugging it in on my dad's Macbook, and it was recognized immediately, so I don't think it is the phone.  I followed all the steps listed on the Apple technical website, and nothing has worked.  I've restarted my phone, reset my phone, updated iTunes and restarted my computer, but to no avail.  I have a Lenovo Thinkpad W510 and am running Windows 7.  It charges just fine when plugged into the wall using the same cord.  Other USB's work fine when plugged into the computer.  Any advice or help would be greatly appreciated!

    You might need to uninstall iTunes and all its components as described in this article: http://support.apple.com/kb/HT1923?viewlocale=en_US&locale=en_US, then reinstall the latest version of iTunes.  You must follow this article (installing all the components in the prescribed order) or it will not work.  Note: uninstalling iTunes only removes the application.  It won't touch your iTunes library or data.

  • Computer does not recognize iphone

    I have the latest version of I tunes and Windows XP so should be able to activate my new iphone, however when I plug it into the USB drive nothing happens, the computer does not even acknowledge the phone. I know the USB drive is working becuase I just synced my ipod. Any ideas?

    You must have iTunes v 7.5 for the iPhone. If you have not upgraded recently you should do that.
    The iPhone also requires a new service, AppleMobileDeviceService. This is installed by the v 7.5 installer normally. You should verify that it is running in the Task Manager.
    If it is not you can go to Control Panel/Administrative Tasks/Services. You should find it there (the entries are alphabetical), right click on it and select Start if it is not already running. If it fails to start your andivirus may be blocking it.

  • Just updated to ios 5 and now my computer can not find iphone or ipad

    after I updated my iphone 4 and both of my ipad 2s to ios 5 and my computer no longer finds them. They used to show up as devices with removable storage, but now they dont show up anymore. does anyone have a fix for this? any help would be appreciated

    correction to my last remark....... resetting my iphone worked, now it show up as digital camera again.  However resetting the ipad 2s didnt do anything. I dont know if this is an ipad2 thing or not. My original ipad1 showed up on my pc (before i sat on it and broke it) but both of my ipad2s dont show up. am I screwed?

  • Computer will not recognize iPhone, not even to charge

    My computer has stopped recognizing my iPhone as being connected, and will not bring it up in iTunes or charge it. I've tried three different iPhone cables and three different USB ports, and none of them will connect. I know that the USB ports are working correctly, and the iphone will connect to AC power with the three cables. Basically, I know that every component is working separately, but when I put them together they will not work! The Apple device driver is not located in Device Manager, not even as a USB storage device. I expect the driver to install when I connect my phone, but instead my computer just ignores it! I ran diagnostics on iTunes, and this is what came up:
    Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
    Hewlett-Packard HP Pavilion tx2500 Notebook PC
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver 1.46.0.0
    Bonjour 2.0.0.34 (214.3)
    iTunes Serial Number 631DC1C4FDB2366B
    Current user is not an administrator.
    The current local date and time is 2010-04-20 09:51:51.
    iTunes is not running in safe mode.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 3200 Graphics
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: a8ab6a891b0f1e4cf924b4c02b23599e
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod classic running firmware version 1.1.2
    Serial Number: 8K733VWXYMV
    iPhone 3GS running firmware version 3.1.3
    Serial Number: 87937RWF3NS
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    Please help me fix my phone, I need to be able to at least charge it from my laptop and to put new music on it!

    i have used three different charger cables. when i plug it in i get a battery symbol with a bit of red at the tail end. bellow that is a lightning bolt symbol.ive been leaving it plugged in for hours....but no progress.

  • Computer does not recognize iPhone 4s after 6.1 update

    I updated my iphone 4s last night.  Now when I connect my phone to my computer to came up as an unrecognizable device.  iTunes doesn't show my phone either.  I need to be able to have my phone show up can anyone tell me how to get this to work again PLEASE!?!?!?!

    What is DFU mode? I tried another USB port and another computer and it didn't recognize it either.  I didn't try another cable because if I use this cable and plug it into the wall it charges so the cable works.  The phone doesn't even charge when plugged into the computer.

  • Itunes on new computer will not recognize iphone 4

    I have a iphone 4 and a new macbook pro.  Just downloaded and updated to latest software on both phone and itunes and the device will not be recognized by the computer or itunes

    iOS: Device not recognized in iTunes for Mac OS X

  • Unable to sync with computer. does not recognize Iphone and wants me to restore factory settings. Tried restoring several times in past but problem persists.

    Unable to sync iphone4. iphone not recognized. wants me to restore factory settings. I've done that several times and problem persists.This has been an issue sunce buying the phone.

    Hello @dazegoneby,
    I understand that your HP Pavilion p6-2220t Desktop PC running Windows 7 used to connect to your home network without an issue, but recently it does not recognise the network. I am providing you with an HP Support document: Troubleshooting Your Wireless Network and Internet Connection (Windows 7), which has steps to help resolve issues such as this. Now I am not recommending that you do the step that asks you to reset up your router as you have other devices that are working fine so that would not be the issue.
    If the above document does not resolve your issue could you please re-post with either a screen shot of your Device Manager showing what is listed in Network Adapters or re-post with which wireless card you have.
    Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Itunes on the computer does not recognize iphone 4s

    what no one can give a solution for me? which I have Iphone 4S wifi device, blutoth not want to connect with the device.
    my iphone can be started from a friend from thailand or used condition
    My clumsy
    1. when iphone is turned aplle logo that appears not, but images mr. steve jobs that appear when booting
    2. iDevice detection not itunes
    3. app store aplle not want to go in the center, but on the right of the search appear in the Baidu search and soso
    4. cydia appears on the display box shows the storage capacity of 20% and a total of 32 G
    5. there is a 256mb microSD external battery on the right
    6. onboard battery connections or sockets that can not be removed and installed
    other advantages
    1. I check detected iphonefrom made ​​in USA
    2. I check on the general menu> legal, there are legal records of information notices aplle
    3. immei checks ok
    above with my awkwardness, which is every time I want to add apps having trouble because they do not support iOS or app that I downloaded from the iphone would not know the operation system

    cydia appears on the display
    Your phone is jailbroken and no support will be given in this forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and…

  • ITunes 11.1.4 will not recognize iPhone, iPad after Dell BIOS update

    I suspect the problems everyone is having are related to the BIOS.  I am running a Dell XPS i7-3770 CPU @ 3.40 GHz 3.4 GHz with 24 GB RAM, 64 bit OS x64 based processor.  OS is Windows 8.1
    I just updated my BIOS as suggested by Dell.  Now iTunes 11.1.4 will not recognize my iPhone or iPad.
    My computer accesses the iPhone or iPad, but iTunes does not recognize them.
    This was not a problem prior to updating BIOS.
    Is there a fix or patch?
    I have to sync my devices for work.
    Please no baby-steps replies.  Have tried everything including removing devices from device manager and reconnecting to force driver update and try to force iTunes recognition.  None of that works.
    Thanks!

    Here is the fix from Waldo-E3 elsewhere in this forum.
    Like I said, no baby steps answers please!
    Kudos to Waldo-E3!
      RESOLVED...
    Found these steps posted elsewhere by another and the solution worked for me...
    1. Go to Windows 8.1 Control Panel. 
    2. Go to Hardware and Sound; Devices and Printers; Unspecified (look for Apple Mobile Device USB Driver) 
    3. Right-click, then select properties on the menu list. 
    4. Select the "Hardware" tab at the top  When the properties dialog box opens, once more select properties on the lower right hand button. 
    5. Under the "Driver" tab menu, the update driver button will be grey and unselectable here. So you need to select and click "Change Settings" button located near the lower left corner. 
    6. Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button. 
    7. Select "Update Driver". 
    8. Select and click "Browse my computer for driver software". 
    9. For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.   
    10. Click Next, and let the driver re-install. 
    11. iTunes  11.1.4.62 should open automatically if your iphone is connected already

  • My computer does not recognize my ipad

    When i plug in my iPad, my computer does not recognize it, neither does itunes. Same problem with my iPhone. I used Windows 8.

    See if anything in here helps.
    iOS: Device not recognized in iTunes for Windows - Support - Apple

Maybe you are looking for

  • Difference Between Flash Cs6 on Mac and on Windows.

    I have a Mac and I am using Flash Professional Cs6 on it. I will have to use to on a Windows computer soon and i don't know whether it will be the same on that too. Can you please tell me what are differences in Flash Cs6 Mac version and Flash Cs6 Wi

  • IPad mini blocked on apple logo

    My iPad mini is blocked on the logo and starts for a brief moment and shuts down alone and the same cycle recommence. I was able to shut It down completely by pressing the shut down button + home button but when I re start my iPad the same problem oc

  • SOAP::Lite error message

    Probably this is not a right forum since I have Perl / WSDL question - but want to give it a try !!! I have written small perl program to call webservice available on webservicemart.com Script... #!/usr/bin/perl #SoapTest.pl use strict; use warnings;

  • Sending large amounts of data spontaneously

    In my normal experience with the internet connection, the bits of data sent is about 50 to 80% of that received, but occasionally Firefox starts transmitting large amounts of data spontaneously; what it is, I don't know and where it's going to, I don

  • Can i have ovi map on c1-01?

    can i have mape on a c1-01?