Computer does not recognize nano

I have an Ipod Nano, 2nd generation. The problem is that this is the second nano of the same type to be connected to my PC running Windows XP. The computer does not recognize the second nano. I would like to format my nano (FAT32) and give it a different drive letter.
Thanks
John

please visit this website: http://www.apple.com/support/ipodnano/assistant/itunes/
it walks you through step by step on how to get your device to be recognized by the computer

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I have tried everything I can think of and any help would be great.
Narrative: I have two 60GB IPod, two 4GB Nano. I purchased each of them approximately 6 months ago and all have worked very well out of the box. About two weeks ago (I believe I can time it to the date of the last update actually) the two 60GB stopped being able to communicate with the computer(acutally, within two days of each other - not both at the same time). One day it worked great - the next I came up with a "USB device not recognized" error. I tried as much of the 5 r's as possible (I uninstalled and reinstalled drivers, itunes, made sure I had up-to-date hardware drivers, etc.) The one thing that I could not do was a restore as the computer does not recognize the ipods there is no way to use the restore software. The two nanos consistently have had no issues (other than not being able to hold all the information I need to carry).
I've removed/uninstalled the USB ports and let them get rediscovered - no change
Updated motherboard BIOS driver - no change
uninstalled and reinstalled itunes, etc - no change
thought about really hurting the ipod - no change sigh
Dreamed of kicking the ipod into the air Pele style - no change
Details: 60GB Ipod, Dell Inspiron 6000, Windows XP SP2, Latest drivers (to the best of my knowledge). Cable is tested (still works on Nanos and I've tried all four cables that came with the four ipods to no effect). USB ports recognizes all other devices that are tested.
I can't think of anything specifically that I left out but any help you can think of would be great. I have read through most of the posts regarding this issue; however, most of the threads have devolved quickly. About the only fix I have seen that would work is "you should have never purchased a PC in the first place, get a Mac and it will work fine." This is, of coure, not an option.

hiya!
hmmmmm. that model is a Dell notebook, isn't it?
if so, we'd better quickly check on this possibility:
iPod not recognized when connected to Windows laptop over USB
love, b

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