Computer does not reconize adobe flash player 11

i am using windows vista with 2 releases. when i go on a site to chat i am told to download adobe flash player 11. i do this and my computer can not find it and i can not get on chat. i uninstall it, then reinstall and get the same message again. i am also runninmg the newest version of explorer. can i get some help somehow?

Check
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
[topic moved to Flash Player forum]

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    Date: Tue, 6 Sep 2011 19:39:16 -0600
    From: [email protected]
    To: [email protected]
    Subject: I have Windows XP 32 bit and can not get Adobe flash player to load!!! Do not know what version I ha
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    >

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    [discussion moved to Installing Flash Player forum]

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