Computer does not see Airport Extreme

First let me say that I am a total "newbie" to Macintosh computers and the whole networking thing....so excuse my lack of knowledge. Here goes my problem:
I have a brand new iMac and a 2 year old PC. I want to have them both access the internet, not nessecarily at the same time. I bought the new airport extreme. I would like my PC to be wired in and the iMac to be used upstairs wireless. When I hooked up the Airport to the PC and installed the CD that came with it, the airport utility could not find it. The light on the front continued to flash amber. I also could not connect to my DSL when it was all hooked up. I am using a speedstream 4200 modem. I think I have everything connected correctly...phone line to modem, modem to WAN port on the airport, airport to computer. Did I connect the wrong things or is it an issue with my PC? I am very frustrated. I have not tried the airport on the Mac because I would like it to be wireless. Do i need a wireless card on the PC also?

Use the iMac to configure the Airport Extreme and ensure that it is working and that the iMac can access the internet.
This guide written for the older base station will also work with the new AEBS.
Connecting a XP PC to a Airport Network via the LAN port of the AEBS
http://tech.ifelix.net/1007.html
Note that the PC does NOT need the Airport software on it to be connected to the AEBS.
iFelix

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Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Macbook does not see airport extreme base station

Hi
I set up my airport extreme several years ago. I recently noticed that, under "security," the guest network says "WPA2 secured," but the main network says "none." Is this a problem; i.e., does the main network lack security? Further, when I open the airport utility, it cannot find a base station.
What am I doing wrong?
Thank you!
ron

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

IMac does not see Airport Extreme Base Station wirelessly

Trying to use my existing PC hooked up to Airport Extreme BS via ethernet cable, which works fine. I then open Airport Utility on my iMac and it scans for wireless devices but it can't see the AEBS (located beside it). Opening Base Station tab and there are no solid headers to click on, just the soft grey headers. I am fairly new to Apple product so if I've left any info out to further troubleshoot please let me know.
Eventually I would like to connect my Apple TV, located downstairs, wirelessly as well as use an Airport Express (wirelessly) to boost the signal if need be due to concrete walls and floors in construction of house.
I have OS X Version 10.5.8 (up to date), Intel, Airport Extreme Wireless Card.
Thanks for any help out there.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

AirPort Utility does not see AirPort Extreme Base in G5 but see it in PB G4

Moreover I cannot lease an IP from AirPort Extreme Base with my G5, I must use manual IP set in order to connect. Every things works fine with the PB G4 which had an import setting from the G5 before the trouble began.

Sorry I had so many change in Hardware I have an AirPort Extreme Base and AirPort Utility works fine with the PowerBook G4. When you open Network Preferences and click advanced you will see TCP/IP
if you open it you see configure IPv4 you should Using DHCP.

IPhone does not see airport extreme routers

So I did the ios 6 upgrade on my iPhone 4S and immediately lost my home Wi-Fi Airport Extreme routers (yes, both of them). My network works fine on all other devices not rnning ios 6 (other iPhones, iMac, Macbooks...). The problem is every time I try to log into my home network, it tells me that my password is invalid. Furthermore, the Airport Utility App says there are no airport base stations. The same utility sees both on all other devices.
So far I have followed all the steps listed in the multitude of forums and responses;
- Rebooted dozens of times (both the routers and the iPhone).
- Reset & restored my iPhone.
- Reverified my password on all other devices.
- Turned ust about everything on and off (network, Wi-Fi, location, cellular...etc.)
Still no glory with ios 6.

Fixed it.
The key was to reset and reinstall both Airport Extreme routers....not just cycle power, but actually grab a thumbtack and depress the reset buttons on the back of the routers.
After setting up the network again, my iPhone 4S (ios 6.0) works just fine...and the Airport Utility sees both routers again.

Momento Device Does Not See AirPort Extreme Network

Hello all. I have a 7" iMate Momento (for streaming pictures from the Web, RSS feeds, etc.) I just bought. It is not meant to work with Macintosh computers however it is supposed to work with 802.11b/g compatible radio mode. (I have the AirPort Utility v.5.3.1 set for 802.11n (802.11b/g compatible) mode.
Here's the problem: the AirPort Utility v. 5.3.1 has no plain vanilla "WPA". I currently have "Wireless Security" set to "WPA/WPA2 Personal" because there is no "WPA" setting. I discovered on line that this Momento device will not work with "hybrid" settings which is what "WPA/WPA2 Personal" is, it seems.
The Momento device claims to support WEP and WPA-PSK (what happened to this Apple setting?) but neither has worked when I used "WPA/WPA2 Personal" or "WEP (Transitional Security Network)" from the AirPort Utility v. 5.3.1.
The next thing I tried was allowing "Access" to the MAC address of the Momento device from the AirPort Utility. No good.
I checked to make sure I was sending the SSID "in the clear" and, indeed, I am as other devices see the network perfectly so I do not have a closed network selected.
Now to make sure the Momento device was working properly I set "Wireless Security" to NONE and bam! the network shows up and I can stream photos I uploaded to the MomentoLive site to the device just fine (after having set up a free account with them and activating things).
Now I obviously do not want to not have security for my network. Do any of your see a way this device can coexist with my Apple Extreme 802.11n network? Why their WEP and Apple's and their WPA-PSK and my Apple WPA/WPA2 Personal settings cannot play nice is beyond me.
Might Mac OS X 10.5.3 address these types of issues? I know the 802.11n "standard" is in flux and maybe that affects 802.11b/g compatibility as well however that may all be working fine as it seems to be the Wireless Security settings on AirPort Utility 5.3.1 don't like their Momento counterparts.
It seems that these devices should be able to talk with each other without having to display all security!
If anyone has any workarounds or other solutions - or explanations of what I'm encountering, I'd love to hear from you.
Thanks!
PWRMAC

Here's the problem: the AirPort Utility v. 5.3.1 has no plain vanilla "WPA". I currently have "Wireless Security" set to "WPA/WPA2 Personal" because there is no "WPA" setting. I discovered on line that this Momento device will not work with "hybrid" settings which is what "WPA/WPA2 Personal" is, it seems.
You are correct in that there is not a "WPA Personal" option, only "WPA/WPA2 Personal" or "WPA2 Personal". As for WEP, in addition to "WEP (Transitional Security Network)," there still exists the options for either "WEP 40 bit" or "WEP 128 bit" ... but is is somewhat hidden.
These are available when operating in any of the following radio modes:
o 802.11b only
o 802.11b/g compatible
o 802.11g only, or
o 802.11a
To access these modes, you just need to hold down the <Option> key when making your selection.

Airport utility does not see airport extreme

I get internet just fine, even wirelessly, no issues, yet when I launch the Utility I get this.
Same deal on my laptop, the MacPro is hard wired to the router which is then wired to the comcast box. It all works fine, but I now have no control over the settings on the device, I need to get at them. Is there a way to access this unit via a web browser bypassing the utility?

I am running a MacPro 3gig Quad with 10.7.5 since it is an older MacPro and will not load Mtn Lion.

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem)

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks

sgetraer wrote:
I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks
1. Because it is either the same IP as the new one or hidden by being plugged in as a second router.
To access it, isolate one computer from the existing network and plug it directly by ethernet to a lan port of the TC. Use the erase function in the TC to remove all the content of the hard disk.
Then go to the internet tab, connection sharing and select off bridged. You can then reconnect the TC to the network.. and the computer as well. The TC will act as bridged device.. getting IP from the main router and should then appear correctly in Airport utility.
2. I covered in 1. But you just go in airport utility manual setup. disk, and you will see the erase function. You can also set it to bridge and leave the erase until you put it back in the network.. but be careful you erase the right one.
3. You can use the old TC via wired or wireless.. although I would always stick to wired connection if possible. Speed on wireless is 10x worse than wired.
Also note the reliability goes down dramatically after 2 years.. a series 1 3 years old or more is ebay fodder unless you want to repair it. Do not trust vital data to it.. when it dies you will have issues recovering it.
4. Yes, all apple routers will function as wireless extenders. when you do that the ethernet ports turn off so it becomes a purely wireless device.. strange apple decision on what you want to use your TC for.

My computer does not see my printer

Hi: I am having a problem with my HP Photosmart 4500 printer. My computer does not see it. I have a USB connected to it, have uninstalled and installed the software two time, dowloaded the latest update and nothing. Add to that, I can not connect it by WIFI. WIFI on the printer is on but again, it's no where on any of the screens. The only variable I can think of that has changed has been the router I got recently from AT&T. Everything else works with the WIFI but no computer. I'm running 10.7.5. I have read the install instructions and nothing seems to be working. The one thing I do get from the HP install disc is a message reading the printer isn't recognized but there are no updates in support. OK, what am I missing here?

Try these steps to uninstall the current software using the HP scrubber and then reinstall using the current HP driver available through Apple.
To do so, perform the following steps:
1. Go to Applications/Hewlett Packard/ and then click on “HP Uninstaller”
2. Next click “Continue”
3. Highlight the device on the left pane.
4. Press and hold control+alt+command on the keyboard simultaneously while you click on “Uninstall”.
5. After you do this, you will see a pop up that asks you if you want to uninstall all HP software. Please note, that in doing this, it will remove any other HP printers that you also have installed.
6. Click “continue” and wait for the program to finish.
7. After it completes, reboot your computer.
Once the computer is back on, do the following steps:
WARNING: This is will delete all of your printers.
1. Go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
2. Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can do this two ways. First, check for any available HP Update's by clicking the Apple icon and then Software Update. If there are any updates available, they should show up here. However, if the printer is connected by USB, it will not show any available updates. The other option is downloading the drivers from Apple's website.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, you will want to plug your printer back in (if you were using a USB connection). After the printer is plugged back in, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. If you are using the printer wirelessly, make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle

ITunes 10 does not see Airport Express because port 3689 is unavailable

I never had problems with iTunes 9 and Airport Express, but since iTunes 10 the following problem occurs regularly: iTunes starts, but does not "see" Airport Express (AE) as an external speaker. Sometimes it also loses connection after Windows hibernate mode, but that might be another issue.
What I found out is that it is NOT a firewall issue, otherwise it would not work once in a while. What I saw, though, is that TCP port 3689 is sometimes stolen by other apps like Mozilla Thunderbird (TB). I.e. if Thunderbird is started BEFORE iTunes, it might use 3689 as a listening socket. iTunes then cannot see AE until I shut down TB and restart iTunes. This is very annoying and I only found out after many weeks when watching TCP live connections in my personal firewall software.
Two questions arise:
1) If listening port 3689 is unavailable, why does iTunes not show any error message? There is absolutely no indication as to why it does not find the external AE loudspeaker. BTW, the AE config programm can connect to the hardware easily.
2) Even if port 3689 is blocked by another application, Airfoil for Windows works flawlessly with my AE. I can even tunnel iTunes through Airfoil and then listen to music in my living room, even though iTunes does not see AE. Why can a 3rd party program do something which iTunes can't?
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Nerd

Airfoil does not see airport express

I am running 10.6.8 and airfoil does not see airport express liek it used to. I am using an older version of airfoil. Any one have any suggestions so I can get my music to work through my home speakers again?
thanks

Having a similar problem. iTunes 6.0.2 "sees" the Airport Express but cannot select the speakers associated with the Airport. iTunes 6.0.1 works on a Mac Mini with the same Express. Tried to re-load the system from the CDs but iTunes 6.0.2 still on

HP DJ4645 scanner does not see Mac OS 10 Maverick and computer does not see scanner

HP DJ4645 scanner does not see Mac OS 10 Maverick and computer does not see scanner.
I installed drivers and software from the HP website. Printer works fine but scaner does not work over WiFi. I did not try over USB because printer and computer are not in same room.

Hi @mamedina ,
I see that you are not able to scan over the wireless network. I would like to help you resolve this issue.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Deskjet 4645)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
I have provided a document to make sure the Scan to Computer is enabled. You will have to select 10.8, then Network Connection. A 'No Computer Detected' or 'Connection Error' Message Displays When Scanning for HP Officejet 4610 ...
If you are still not able to scan, then I would connect the printer to the computer by a USB cable to see if it is a network issue or the scan port might be blocked on the router. Unfortunately the printer isn't accessible in the same room, but this will rule out a software issue or a network issue. You can contact the router company to check and open these ports 9220/9500/427 on the router for scanning.
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Airport Extreme Base station does not 'see' Airport w/Airtunes. HELP!

I just purchased and installed an Airport Extreme Base startion (802.11n), and it does not 'see' my Airport Extreme with Airtunes. I have already tried re-setting the Airport + Airtunes to the factory settings, but since I installed the new Base station software, I no longer have the Airport Express Sett up assisstant?!?
What am I doing wrong?

Your Mac won't be able to communicate with your Airport Express until you reconfigure your Airport Express to join the wireless network now being created by your new Airport Base Station.
The "Airport Setup Assistant" has been replaced by the "Airport Utility". You can find that new utility installed in your Mac's Applications->Utilities folder.
What you should do now:
1. do an factory default reset of your Airport Express.
2. plug the Airport Express (temporarily) into power in the same room as your Base Station and your Mac.
3. on your Mac, run the Airport Utility. It should "see" your Airport Express. Click on the Airport Express icon, click to continue (your Mac will switch wireless networks temporarily), click Continue, and follow the instructions for configuring the Airport Express so that it "joins" the existing wireless network created by your Base Station.

Previously networked computer does not see network

I recently exchanged my Airport Extreme for a Time Capsule. My iMac picked it up immediately. Another networked iMac has been a little bit of a problem, since it occasionally gives me a message that it is not connected to the internet, despite the fact that the network shows up. Through trial and error I can usually get it back on track. My biggest problem is the Powermac G5, which always picked up the network, and which does not see it at all. I entered the name of the network with the password, and got a message that there was an error connecting to it. No network at all shows up in the drop down menu for Airport. What am I doing wrong here???

Leslie Weinberg wrote:
I recently exchanged my Airport Extreme for a Time Capsule. My iMac picked it up immediately. Another networked iMac has been a little bit of a problem, since it occasionally gives me a message that it is not connected to the internet, despite the fact that the network shows up. Through trial and error I can usually get it back on track. My biggest problem is the Powermac G5, which always picked up the network, and which does not see it at all. I entered the name of the network with the password, and got a message that there was an error connecting to it. No network at all shows up in the drop down menu for Airport. What am I doing wrong here???
You might try the three suggestions in the second message of this thread:
http://discussions.apple.com/message.jspa?messageID=10445592
They may not help, but they're easy to try and shouldn't hurt anything.

Computer does not see Airport Extreme

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