Computer does not see ipod, no charge

My computer doesn't see or charge my ipod nano. It is only a few months old and this is the third time I have plugged it into the USB port to charge. The backlight came on when I plugged it in, but I didn't pay attention to what it said. When I came home from work, the screen was dark with the apple logo in the background. I reset it and the screen went dark. I changed USB ports to all available ports to no avail. The USB ports on the computer are good since they are running other devices. The power is not able to be lowered automatically by the computer. I have tried all of the "R's" given by the support center again to no avail. The computer does not recognize the ipod and no power seems to be given it at all. I am at a complete loss as to what to do. If anyone has a brilliant fix for this I will be ever so grateful. Thank you for your time!

try reinstalling the ipod software

Similar Messages

Computer does not "see" iPod in Explorer or iTunes in USB connection

I used my iPod ( 20G Color Photo ) as a hard-drive and transferred files onto it but after I disconnected it, no system recognizes it as either an iPod or a drive. Nothing! It is fully charged from a direct plug-in.
Tried "Install New Hardware" in Windows... nothing found. Tried the 5 "R"'s... nothing.
iPod is "running" but shows no songs and no photos in storage when you check "Settings"/"About", Capacity is 18.5G and Available is 3.8 G.
Any thoughts? PLEASE HELP!

This is a good place to start:
iPod missing in "My Computer" or in iTunes on Windows

My computer does not see my printer

Hi: I am having a problem with my HP Photosmart 4500 printer. My computer does not see it. I have a USB connected to it, have uninstalled and installed the software two time, dowloaded the latest update and nothing. Add to that, I can not connect it by WIFI. WIFI on the printer is on but again, it's no where on any of the screens. The only variable I can think of that has changed has been the router I got recently from AT&T. Everything else works with the WIFI but no computer. I'm running 10.7.5. I have read the install instructions and nothing seems to be working. The one thing I do get from the HP install disc is a message reading the printer isn't recognized but there are no updates in support. OK, what am I missing here?

Try these steps to uninstall the current software using the HP scrubber and then reinstall using the current HP driver available through Apple.
To do so, perform the following steps:
1. Go to Applications/Hewlett Packard/ and then click on “HP Uninstaller”
2. Next click “Continue”
3. Highlight the device on the left pane.
4. Press and hold control+alt+command on the keyboard simultaneously while you click on “Uninstall”.
5. After you do this, you will see a pop up that asks you if you want to uninstall all HP software. Please note, that in doing this, it will remove any other HP printers that you also have installed.
6. Click “continue” and wait for the program to finish.
7. After it completes, reboot your computer.
Once the computer is back on, do the following steps:
WARNING: This is will delete all of your printers.
1. Go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
2. Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can do this two ways. First, check for any available HP Update's by clicking the Apple icon and then Software Update. If there are any updates available, they should show up here. However, if the printer is connected by USB, it will not show any available updates. The other option is downloading the drivers from Apple's website.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, you will want to plug your printer back in (if you were using a USB connection). After the printer is plugged back in, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. If you are using the printer wirelessly, make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem)

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks

sgetraer wrote:
I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks
1. Because it is either the same IP as the new one or hidden by being plugged in as a second router.
To access it, isolate one computer from the existing network and plug it directly by ethernet to a lan port of the TC. Use the erase function in the TC to remove all the content of the hard disk.
Then go to the internet tab, connection sharing and select off bridged. You can then reconnect the TC to the network.. and the computer as well. The TC will act as bridged device.. getting IP from the main router and should then appear correctly in Airport utility.
2. I covered in 1. But you just go in airport utility manual setup. disk, and you will see the erase function. You can also set it to bridge and leave the erase until you put it back in the network.. but be careful you erase the right one.
3. You can use the old TC via wired or wireless.. although I would always stick to wired connection if possible. Speed on wireless is 10x worse than wired.
Also note the reliability goes down dramatically after 2 years.. a series 1 3 years old or more is ebay fodder unless you want to repair it. Do not trust vital data to it.. when it dies you will have issues recovering it.
4. Yes, all apple routers will function as wireless extenders. when you do that the ethernet ports turn off so it becomes a purely wireless device.. strange apple decision on what you want to use your TC for.

HP DJ4645 scanner does not see Mac OS 10 Maverick and computer does not see scanner

HP DJ4645 scanner does not see Mac OS 10 Maverick and computer does not see scanner.
I installed drivers and software from the HP website. Printer works fine but scaner does not work over WiFi. I did not try over USB because printer and computer are not in same room.

Hi @mamedina ,
I see that you are not able to scan over the wireless network. I would like to help you resolve this issue.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Deskjet 4645)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
I have provided a document to make sure the Scan to Computer is enabled. You will have to select 10.8, then Network Connection. A 'No Computer Detected' or 'Connection Error' Message Displays When Scanning for HP Officejet 4610 ...
If you are still not able to scan, then I would connect the printer to the computer by a USB cable to see if it is a network issue or the scan port might be blocked on the router. Unfortunately the printer isn't accessible in the same room, but this will rule out a software issue or a network issue. You can contact the router company to check and open these ports 9220/9500/427 on the router for scanning.
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Itunes does not see ipod shuffle?

brand new iPod shuffle, itunes does not see it. the computer sees it but not itunes. have tried all support tips.

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

Computer does not recognize ipod after update

I updated my Ipod touch, now my computer does not recognize it. I want to resolve this problem without having todelete my Itunes Library, for I have music that I no longer have m the CD's.
Please Help
Tank you

IIIaass, the ipod charges when connected to the computer, and it is working, i have donwloaded some apps, and set it up because it got restored to the original setting, once I update it. I do get an erro message (itunes could not connect to this ipod. An unknown error occurred (0xE800000A) )it doesn't even show as a camera in the drive of the computer. If you can help, I would appreciate it.

Itunes does not see ipod touch

Upgraded Itunes11.0.0.163 for Windows 7 64 bit. Running on Asus Laptop. Windows 7 Ultimate 64 bit.
Itunes does not recognize ipod toch Gen 4 updated to ios 6
Totally uninstalled and manually cleaned all itunes software several times.
Reset iPod touch offline several times.
Updated iPod touch driver.
WIndows ses the iPod as portable device, iTunes does not see it.
Any ideas on why I can't use iTunes with my touchi? Has anyone hadluck with non apple softyware, seems apple has made a mess of itunes on this version. I've been throught multiple threads on reinstalling and with tweaks. I've read the apple device is faulty in this latest version, any news on when this fault will be fixed? Love to hear from an Apple person on this. Samsung is looking more and more attractive.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Computer Does not Recognize IPOD

I have tried everything I can think of and any help would be great.
Narrative: I have two 60GB IPod, two 4GB Nano. I purchased each of them approximately 6 months ago and all have worked very well out of the box. About two weeks ago (I believe I can time it to the date of the last update actually) the two 60GB stopped being able to communicate with the computer(acutally, within two days of each other - not both at the same time). One day it worked great - the next I came up with a "USB device not recognized" error. I tried as much of the 5 r's as possible (I uninstalled and reinstalled drivers, itunes, made sure I had up-to-date hardware drivers, etc.) The one thing that I could not do was a restore as the computer does not recognize the ipods there is no way to use the restore software. The two nanos consistently have had no issues (other than not being able to hold all the information I need to carry).
I've removed/uninstalled the USB ports and let them get rediscovered - no change
Updated motherboard BIOS driver - no change
uninstalled and reinstalled itunes, etc - no change
thought about really hurting the ipod - no change sigh
Dreamed of kicking the ipod into the air Pele style - no change
Details: 60GB Ipod, Dell Inspiron 6000, Windows XP SP2, Latest drivers (to the best of my knowledge). Cable is tested (still works on Nanos and I've tried all four cables that came with the four ipods to no effect). USB ports recognizes all other devices that are tested.
I can't think of anything specifically that I left out but any help you can think of would be great. I have read through most of the posts regarding this issue; however, most of the threads have devolved quickly. About the only fix I have seen that would work is "you should have never purchased a PC in the first place, get a Mac and it will work fine." This is, of coure, not an option.

hiya!
hmmmmm. that model is a Dell notebook, isn't it?
if so, we'd better quickly check on this possibility:
iPod not recognized when connected to Windows laptop over USB
love, b

HT4527 the new computer does not see the media library, nor does it recognize my playlists and settings.

The new computer is authorized and if I go to the medial library and double click on a song it launches, however itunes does not see my tunes or show my playlists

Follow the steps given here
https://discussions.apple.com/docs/DOC-3141

New computer does not see others on network

I have a home office network with 3 computers on a WRT110. One laptop is connected wirelessly. When installing a new laptop (which will replace one w/ a bad video) it connects immediately (when using hard wire connection) thru the router to the internet but does not see the other computers nor do they see it. I don't see any option to make a connection disk in the WRT110 manual or software.
Message Edited by JANATION on 01-12-2010 06:05 PM

Make sure File and Printer Sharing is Enabled...Also make sure both the computer's are in the same workgroup...
The default workgroup name in Windows Vista has been changed to WORKGROUP. In WindowsXP, the default workgroup name is MSHOME...
Also go into the computer software firewall on each computer, and set it to "trust" the other computers on your network.
If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), then make sure that your router is in the trusted zone on your firewall...

Previously networked computer does not see network

I recently exchanged my Airport Extreme for a Time Capsule. My iMac picked it up immediately. Another networked iMac has been a little bit of a problem, since it occasionally gives me a message that it is not connected to the internet, despite the fact that the network shows up. Through trial and error I can usually get it back on track. My biggest problem is the Powermac G5, which always picked up the network, and which does not see it at all. I entered the name of the network with the password, and got a message that there was an error connecting to it. No network at all shows up in the drop down menu for Airport. What am I doing wrong here???

Leslie Weinberg wrote:
I recently exchanged my Airport Extreme for a Time Capsule. My iMac picked it up immediately. Another networked iMac has been a little bit of a problem, since it occasionally gives me a message that it is not connected to the internet, despite the fact that the network shows up. Through trial and error I can usually get it back on track. My biggest problem is the Powermac G5, which always picked up the network, and which does not see it at all. I entered the name of the network with the password, and got a message that there was an error connecting to it. No network at all shows up in the drop down menu for Airport. What am I doing wrong here???
You might try the three suggestions in the second message of this thread:
http://discussions.apple.com/message.jspa?messageID=10445592
They may not help, but they're easy to try and shouldn't hurt anything.

Itunes does not see Ipod

I installed 10.6.8 and upon opening, Itunes showed no device in the column on the left. My fully charged touch OS 5.1.1 does show up in Iphoto, so the cable and link is good just nothing in Itunes and the sync option under file is gray. Any suggestions?

hi Bob!
If I go to my computer I see the ipod and I can open it, see the hard drive and the files on the drive. I tunes does not open and when I open it manually the ipod does not show up.
b don't go playing around with your registry!
this is not obviously an itunes 6.0-specific problem ... it's not usually even a sign of an installation error ...
we'd better start by checking where you are in the troubleshooting process. have you worked through this document?
http://docs.info.apple.com/article.html?artnum=61711
... this document can also be useful when you've got recognition problems:
http://docs.info.apple.com/article.html?artnum=93499
keep us posted.
love, b

Itunes and computer does not recognize Ipod USB connection

First off, I know this has been discussed over and over, but I am not getting any difinative answers so, I will start a new post. I have a Ipod mini and have had it for some time without any problems. Recently I added new music to Itunes and wanted to transfer it to my Ipod, but when I connect the USB cable it does will light up the screen to let me know that it has been connected, but it will not update the ipod and itunes will not recognize it and only a few times has it even charged the battery. I have tried to update itunes, update ipod (which didn't do any good since it is not being recognized), restored my ipod with play/menu, tried different usb outlets, and today I am going to get my sister's cable and try it. What am I doing wrong?!?!?!? I am going crazy about this. Thanks for any other suggestions.

Finally, I got it to work again. This is what I did. I doubt this is what changed anything but I reset all of my settings back to factory settings on the Ipod as far as backlight, shuffle, ect. I don't think this is what helped, but who knows with these things. Then I plugged it into the computer and it did show that it was charging (usually it did not even recognize enough to charge). Then I tried a different USB cable from my sister's Ipod and the first thing it did was ask to update Ipod and I did (I had to to plug it in to the wall to complete update) then I plugged it back in my computer and it finally worked! My husband thought I was an idiot because I was cheering every time it recognized something until I was basically jumping up and down when everything was updated. For now everything is back to normal so I love my Ipod again. Although my sister will get my old USB cable back seeing that she dropped her Ipod in water and hers does not work at all. Which reminds me to start another post about that. Thanks for all the support.

Windows does not see IPod

For some reason my son's computer doesn't see his IPod Nano anymore. Where do I find the windows driver for the Nano?

When the ipod is connected to the computer, make sure the ipod shows "Do Not Disconnect" on the screen and the circle slash is blinking.
If not use this article to help troubleshoot the ipod.
This article also shows how to set up for service.
http://docs.info.apple.com/article.html?artnum=32222
If the ipod does go into "Do Not Disconnect", then this is a really good article for troubleshooting the ipod not showing in iTunes.
http://docs.info.apple.com/article.html?artnum=61711

Computer does not see ipod, no charge

Similar Messages

Maybe you are looking for