Computer doesn't recognize ipod touch

when I plug my ipod into my laptop via a usb cable, the computer doesn't see it...ie it doesn't show up in My Computer as it used to do.  It seems like this began when I went to IOS 5
I followed the troubleshooting steps (except the msconfig one) that start here
http://www.apple.com/support/ipodtouch/assistant/itunes/#section_1
they talk about itunes not recognizing the ipod touch, when I guess my problem is that the computer doesn't see it. 
any help?  Thanks! 

Did you already try to remove and reinstall all Apple related software, like explained in this article?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Might also help to follow this article:
iOS: Device not recognized in iTunes for Windows

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