Computer freezes and then goes to blue screen and resets (flash player 10.1)

I have tried to install and reset my Internet explorer several times and still have the same result, my computer freezes and then goes to blue screen and resets. I am running windows 7 64 bit and windows Internet explorer 8. I have tried to go through the adobe trouble shooting and end up with the same problem. Does anyone have an idea were to go from here, this is getting very frustrating.

Do you use the 32-bit version of IE8?
Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

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Macbook turns on then goes to blue screen and sits with active pointer

First of all, I have a Inter 13" macbook pro with a 128gb ssd. It has the Snow Leppard and it is updated. Now for the problem. I was working on my computer going to unzip something and the little multicolored spinning wheel come up. It just sat and sat. Well, i finally had to turn it off by holding the power button down. When it went to restart, it came to the gray screen and enede up on a blue screen with nothing on it but the pointer. I could move it around. I have been reading and have turned on while holding command shift and p and r or something like that to reset the ram. That was one idea that i have come across. It didn't work. I have went in safe mode and deleted the most recent program that i was trying to unzip. It never got unzipped, but i deleted it anyway. Still does nothing. I got in safe mode again and went to the disk utility and verified and fixed the permissions. It didn't say any were bad, but i went ahead and run the the permissions anyway. I am running out of things to think of. This is my first mac and it has been great untill now. Thanks for any help. Josh R.

Hello:
This is Apple's blue screen guidance. You have done some of it, but see if it helps.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8963.html
Barry

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

My phone is switched off and then shows a blue screen, then yellow then white, can u help me?

Iphone 5s is switched off and then shows a blue screen, then yellow then white

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

IMac G5 boots, and then goes to black screen

This is not my iMac, but a friend who is using this that she got from here son who upgraded to an Intel iMac. The hardware is a G5 20 iMac. I don't have any more information since it wont power on....or have the installation disks...
The symptoms are that the machine will power on, "bong" show the blue apple screen, then the spinning lines and then suddenly a black screen and nothing more. I booted to single user via Command-S and ran fsck to ensure the disk was clean. Ir reported no errors, but halfway through the check the fans came on full. Only having experienced an Inetl iMac's fans, they were very load. When the fsck finished (with no errors) the fans turned off again. When i exitied the shell to reboot, the same thing happened again. Black screen and not repsonse.
The fact that I can get to single user shell and check the disks points to most of it working, but I'm confused as to why it gets no further.
ANy help would be appreciated as she want to migrate from her current PC based workflow to a more reliable(!) one, but this isn't helping....
Thanks,
Jimmy

Thanks to the responders for their input. I was fearing the worst. However, it looks like the issue wasn't as serious as a broken capacitor. I don't understand why the following worked, as it's not as if the machine was always not working, but just started.
As part of the diagnostic process, the back was opened and then the memory reseated. After reboot this still failed. Then Command Option O F to get into open firmware and then
reset-nvram
set-defaults
reset-all
and the machine rebooted and came up again.
So far there have been no problems, but it looks like this was the fix.

My laptop keeps going to blue screen and restart automatically

unexpected shutdown blue screen. Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057Files that help describe the problem (some files may no longer be available)
Mini122912-01.dmp
sysdata.xml
Version.txtView a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.Extra information about the problem
BCCode: 1a
BCP1: 00041790
BCP2: C0802122
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Hi , Welcome to the HP Forums! It is a terrific place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that you are experiencing a blue screen and then it shuts down. Have you made any recent changes to your system? Have you checked for viruses and malware? MS Malicious Software Removal Tool Many people have used Malwarebytes with much success also. Have you ran MS Fix It to try and resolve difficulties. Have you done all your Windows updates? Have you ran the HP Support Assistant ? Here is a link to Resolving stop (blue screen) errors in Windows 7 from Windows.com. To rule out hardware as the cause I would run the hardware tests.HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista) Next would by to try a restore back to before this issue occurred. HP Notebook PCs - Using Microsoft System Restore If the hardware has passed the tests and a restore did not help, I would do a recovery back to factory. HP PCs - Performing an HP system recovery (Windows 7) There will be an option to backup your personal data to prevent loss during the recovery. If you have not previously done one, now is a good time. HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7) You may also choose to contact HP support for assistance at any time.Please contact HP support at Contact HP Support To say thanks for replying please click the thumbs up icon below.If this yielded a solution for you, please tell people by choosing solution provided. Best of Luck!

I Mac won't start -- we get apple logo with spinning wheel, question mark that disappears and then a blank blue screen

My daughter's old I Mac won't start. It is not backed up. We want to get some things off of it if we can.
When we turn it on, we get the Apple logo with spinning wheel for awhile, then a question mark briefly and then a sky blue blank screen. Is there any hope of getting this to work? This computer is out of warranty. Does it seem that if we reinstall the Operating System we might find old data?

First try restarting with the original install disc an run Disk Utility to repair the drive. If you have to re install the OS make sure you select archive and install or else everything will be lost.

How do I choose and then install the correct version of Adobe Flash Player for my machine?

First thing - My computer - PROCESSOR: Intel Celeron 450 @2.2 Ghz, MEMORY: 4GB, OS: Windows 7 Home Premium SP1 64 bit, BROWSER: IE 9.0.8112.16421
Everything was hunky-dory until the auto-installer updated my version to the Flash Player 11.2 version and that's when it all went downhill. As soon as it installed that version, none of the TV networks, news networks or Hulu recognized that I had Adobe Flash Player. In addition, I could no longer create a blank new tab in IE or use the tools button (the little gear symbol) in the upper right hand of an IE window. Because of the IE problems, I figured it was a problem with IE and went about searching for a solution in that arena. I finally found something at Microsoft that helped me determine if it was an IE problem and went through the various steps. The final step required booting into safemode and trying to replicate the problem. IE worked fine in safemode so, Microsoft determined the problem had to be with outside influences.
After several frustrating attempts with other fixes including virus scanning and firewall settings, the problem persisted. I then un-installed Flash Player per Adobe's instruction and re-installed the recommended 'latest' version. The problem remained. So, when all else had failed I did a full system restore to a point over a month ago, which is prior to the occurence of the problem, while at the same time noting which drivers and programs would be affected. I already had a sneaking suspicion that it was Flash Player because I read the full system requirements for the recommended version that the auto installer was trying to install (see below). I then began updating everything one at a time to see if any of the windows/software/driver updates had any affect on IE. None did until I got to the Adobe Flash Player and updated it.
Now, what I think the problem is: The auto installer ONLY looks at Operating System and Browser to determine which version of Adobe Flash Player is correct. In this regard, my machine should use the latest 11.2 version. HOWEVER, if you look at the full system requirements for the 11.2 versions, you will note that it requires a...... 2.33 Ghz processor! In this regard, 11.2 is NOT the correct version for my machine as it only has a 2.2 Ghz processor. And I think therein lies the problem.
So. I freely admit that I am not a computer expert and am, in fact, so far removed from ever even contemplating wearing such a title that I'm sure all who read this are sitting in your offices having a good laugh at my expense. As such, I welcome anyone and everyone to tell me what I've done wrong and how I should go about fixing it. If my deductions are correct, then could someone please tell me how to choose the correct version for my machine and then tell me how to actually install it on my machine.
I know that this is a long post and I thank you all for your patience and any help you choose to offer me.

Mr. Willener,
Thank you for your reply.
I did un-install and then re-install per the Adobe recommendations which are what you listed in your reply. The problem remained until I did a MS Windows restore to a restore point a month or so ago. The IE problems vanished. However, now I'm using an outdated and unsupported version that is lower than most of the web pages require for their sites, at least the ones I want to view (they all say I need to upgrade my Flash Player which, when I did, put me in this fix).
As to:
Pat Willener wrote:
Usuallyexasperated wrote:
it requires a...... 2.33 Ghz processor!
You can safely ignore that requirement; it is simply not true.
Why would Adobe post a system requirement of 2.33 Ghz for 11.2 if it simply were not true?
Message was edited by: Usuallyexasperated

Mac mini will not complete shutdown-closes desktop, goes to blue screen, and spinning icon just spins forever, so must power off to reboot.

Recently, My Mac-mini will not complete the "shutdown" or "restart" routine; it closes the desktop screen, goes to the light blue screen, but then the spinning indicator (not the "wheel of death") just keeps spinning forever with no shutdown (I've let it spin for >2 hrs.). Have run disk/permissions verifications and repairs from applejack, disk utility, Mactuneup.app & all report ok. Any suggestions, please?
Doug

Have you tried with
Control Option-Command-Eject

IPhone -When I open an email the screen goes blank and then goes to home screen

When I try to pull an email my screen goes blank and then brings me back to home page. Any experience with that?

Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy

I play many games on facebook, which now want me to upgrade to adobe flash player 14, but I can't because I have Mac OSX 10.5.8 Do I need to purchase snow leopard and then get mavericks in order to get flash player 14 to play my games?

I play l many games on facebook, which I can't now because they want me to upgrade to adobe flash player 14, my version will not allow me to, Do I need to purchase snow leopard, then upgrade to maverick in order to get flash player 14 to work?

You need to upgrade to Snow Leopard, but don't need to go past 10.6.8 to run the current version of Flash.
(110643)

Inspiron 15R N5010 Noise then crashes with blue screen and shuts down.

I have heard this is a common problem with dell laptops. And it has never been addressed to. I'm hoping to get a clear cut answer here.
The issue is already mentioned here by many users, and all over the web too.
Please,
I would like to know if it can be fixed, or should I scrap my Laptop,since its onboard graphics.
In case its a driver issue,
Can you also point me to a post where this matter has been addressed to successfully.
I've performed diagnostics many times. After a few tries it gets the laptop going for a while. Then the problem appears again.
Thanks

If it beeps then read this article: HP BIOS beep codes.
Try this bootable memory diagnostic disk: Download memtest86 iso file and burn it to disk using Imgburn.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. Plug your PC back in a give it a go.
You might want to inspect your motherboard for heat damage using a flashlight.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
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I have 12,000 photos on iphoto and my macbook pro won't turn on...gray screen goes to blue screen and that is it...HELP

I have 12,000 photos on iphoto and my macbook pro won't turn on...gray screen turns blue and that is it. HELP!!

Run through this list of fixes
Step by Step to fix your Mac
You can do this to copy and remove files from the non booting internal
Create a data recovery/undelete external boot drive

I have 2 Iphone 5s one apple boots up then there is a line spanning bottom of the screen 10 long vertical white lines with black backdrop the other one has a white bootloader screen with thw black apple and then goes to black screen PLEASE HELp

I have a problem both phones wont recognize firmware idk what to do with them

Make an appointment at the Genius Bar or with whoever provides iPhone support
for your location to have the iPhones evaluated.

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Computer freezes and then goes to blue screen and resets (flash player 10.1)

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