Computer freezes every time i try to copy single song from a cd

my computer freezes every time i try to copy even a single song from a cd onto itunes. I've reinstalled itunes and still have the same problem. i read somewhere that you shouldn't have 'third party extensions' but don't know what what means. Can someone please help in a fashion that you might do for a child? Thanks oh so much!!
pc   Windows XP   8gig hd

It may be the drive is set to PIO instead of DMA. I;ll try to descrabe in steps what to do to check this.
1) Goto control panel>system>hardware tab>Device manager
2) Double click IDE ATA controllers
3) Rightclick "Secondary channel" and hit properties this is usually the channel most CD ROMs are on, you system my vary
4) Goto the "Advanced settings" tab and see if it say PIO. If it does goto step 5,
5) Hit "Cancel" and back in the device manager where you see "Secondary channel" rightclick it and hit Uninstall
6) close everything and reboot the PC so windows will load the channel back up in DMA mode

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