Computer freezes/hangs - Satellite L655

I have a Satellite L655 AMD Phenom(tm)quad core processor II P960. 64-bit. 4 gb ram. 1.80GHz (Windows 7)
..about 4 years old now..
I shouldve made this aware way back when it started because it wouldve made it a hell of a lot easier.
For about a year or more now everytime i log and get on the internet, play games, use microsoft word, ANYTHING. My connections starts to "Hang" (not responding) and turn up a white screen for about 5 minutes. this happens about 5-10 times an hour, literally. not even joking. about every 5-10 minutes this happens and it annoys me so much. I've ran many computer scans, gotten rid of malware/adware, boosted performance speed, run ccleaner and defraged it. always automatically install windows updates. EVERYTHING. the problem still isnt solved. I use chrome as my current internet browser and i frequently delete the history, cache, and cookies. Even as im typing this my browser started to hang, for a stunning 8 minutes! Im on the brink of throwing my laptop out the window.
I believe it may be a program i have installed a while back that i dont remember which, i dont know. maybe something like a third party add on from a program thats doing this but i just want it resolved.
THANKS!

Tristen,
Please provide the full model number of your computer. It is printed on the bottom.
You can try to restore your computer to an early restore point and see if you can restore your computer to a time before the problem began. If this doesn't work, the best way would be to run in safe mode and see if you can reproduce the white screen. If you can't, than it is likely being caused by conflict from some program that you have installed previously. You could try uninstalling things one at a time, or just restore your computer back to out-of-box state and start all over.
I like to do a restore to out-of-box about once a year to keep clutter from building up on my computer. Of course I save everything first (personal files, bookmarks, etc.) so I don't have to do that all over again.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

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Hi,
Thank you for your posting.
As for this system freezing issue, we generally need to analyze the performance monitor logs and memory dump files to locate the root cause. Unfortunately, debugging is beyond what we can do in the forum because of the nature of forum support. A support call to our product service team is needed for the debugging service. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Having said that, I'd still like to provide the following general troubleshooting steps to see if we can eliminate this problem:
Note: Please perform a complete system backup first. If any unexpected issue occurs, we can quickly restore the system to the current status.
1.    Scan your system to make sure that the system is virus free. Temporarily disable your anti-virus software to see if this problem is gone.
2.    If you have recently installed any software, hardware or drivers, please remove them.
3.    Run Process Explorer to check which processes are using a lot of memories or cause high CPU utilization:
Process Explorer
4.    If the process is a service, you can use these steps to find out what applications are using most of the CPU: Open Task Manager, click on the Processes tab, look for the process that is using the CPU and note its PID (Process ID). Note that you may need to go to the View/Select Columns menu and make sure that PID (Process Identifier) is checked.
Once you have the PID run the following from a command prompt:
tasklist /svc
This should give you the application associated with the PID you identified in the previous step.
However, if the issue still persists, please contact Microsoft Customer Support Service (CSS) for further troubleshooting. I hope the problem will be resolved soon. Thanks!
Nicholas Li - MSFT

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Solved!
Go to Solution.

Hello and thank you for coming to see the problem I had with my laptop, that seems to fix the problem so far, I hope q not refreeze operating system again, and I could restore the BIOS to version in which was when purchased.
If anyone has the same problem as I leave then follow these steps:
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2. Use of mnetodo booted by CD.
3. Insert the CD from the boot.
4. Upon resumption of the program ran hidden PC (that I saw no message)
5. After restart, windows restart again and enter the bios to see if it had changed the version of this and it turned out was successful.
Well I hope this problem the laptop again, and thank you for deigning to read at least my problem.
Satellite l655-s5144

Who do I stop the freezing hang-up or crashing,it happens daily while playing in FB.

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This forum is for Firefox support. Since you say that Firefox is working but you are are having problems with installing or using other browsers (e.g. Chrome and Opera) your question is off-topic for this forum.
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22 GB missing in my Satellite l655-s5105´s hard drive

Hi, I bought last december a Toshiba satellite L655-s5105 which has a 320 GB hard disk.
The disk is a Toshiba MK3265GSXN that in fact has 320 GB.
However, In my disk I only see as available space 284 GB.
When I use the computer management tool I see another two partitions : 1,46 GB labeled as recovery partition and 11,72 GB labeled primary partition, for a total of 298 GB.
¿ where are the other 22 GB located ?
I was told by customer support that it is a hidden partition for recovery disks, but ¿do I need 22GB for recovery disks? That is a lot of space.
Thanks a lot for your orientation.
Regards,
Juan

JM, hello.
>>> However, In my disk I only see as available space 284 GB.
This is too much difference to be the binary reason, 1000 for 1024 !
You might check in Control Panel -> Administrative Tools -> Computer Management -> Disk Management. If you see that you have two partitions, the second one of +/- 36 GBs, this might be your Restore Partition as provided by many manifacturers nowadays. New Toshiba, hey ?
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Or go into the orb -> Toshiba -> Make Restore DVDs or something like this, I did mine and after you do this, the option is removed, it is a one-off, anti pirating. The Restore partition will stay there and can be accessed another way. A bit or reading involved here but do no shy away from reading all about your machine. JP.

Satellite L655 - Unable to download drivers

I'm trying desperately to reinstall a Satellite L655 and getting snookered in all directions.
1. I created recovery disks from the installation on the old, failing hard drive. When I install from these (after watching paint dry for about an hour) it reboots and then fails on first run - "windows setup could not configure windows to run on this computer's hardware". Forum suggestions about this error did not help.
2. The support partners in South Africa do not have copies of the factory recovery disks. They tell me they download drivers ad hoc from the support site.
3. I tried to clone the old disk (Windows is running on it, after all) but CloneZilla barfed on the bad sectors.
4. I installed Windows from a Microsoft OEM install disk image. It runs, but obviously requires hardware drivers. So I downloaded most of those I need, like LAN card, Intel Chipset, and Sound card. But the WLAN and Display drivers just won't download - these are the largest files (60 MB & 123 MB respectively) and the downloads fail before completion. WELL before completion. I tried several times, using up a significant amount of my bandwidth allocation for the month (we have capped access here in Darkest Africa!)
I tried the downloads from another site I have remote access to, thinking maybe there was something wrong with my broadband - and got the same exact issue. The remote site has Internet throughput speeds of around 6 Mb/s - surely enough for a 120 MB file transfer? Apparently not.
I have tried these downloads from before lunch time, through the afternoon and night and it's now after midnight, all with the same results (I am on a time zone that is right in the middle of the Euro zones).
Toshiba's website does not support download resuming, and there are no mirror sites. What in the blue blazes is a person supposed to do?
*UPDATE*
the 60 MB WLAN driver download to remote site succeeded on the second try. The 120 MB display adaptor driver failed even sooner on second try. I don't see much point in trying again, do you?

Hello Chris
Clean OS installation is very simply and I have done it in the past many times. If your Internet connection is stabile all necessary drivers, tools and utilities can be downloaded from Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
Ive checked it and your Satellite model is listed there and supported for Win7 64bit.
WLAN driver you can find on Toshiba WLAN portal - http://aps2.toshiba-tro.de/wlan/
As I already wrote on Toshiba download page you can find all drivers, tools and utilities. The same stuff is included in original Toshiba recovery image. Maybe you don't need some of them but I recommend you to install whole package.
Here is also install order that will help you:
Win7 64bit
TOSHIBA Assist
Synaptics Touch Pad Driver
Realtek Card Reader
TOSHIBA HW Setup Utility
TOSHIBA Supervisor Password Utility
TOSHIBA Web Camera Application
TOSHIBA HDD_SSD Alert
TOSHIBA Disc Creator
Intel Chipset SW Installation Utility
Intel Management Engine Interface
Display Driver
Intel Turbo Boost Technology Driver
Intel Rapid Storage Technology Driver
Conexant Audio Driver
TOSHIBA Value Added Package
Atheros LAN Driver
TOSHIBA Software Modem
Conexant Modem Driver
Bluetooth Stack for Windows by Toshiba
Wireless LAN Driver
ConfigFree
My advice for you: download all stuff at first and save it on USB stick. After doing this reinstall Windows again and start to install listed stuff following this installation order.
One more thing: according notebook specification your machine should have Realtec WLAN card inside.
If you have more questions you are welcome.

I have two intel-era Mac Pros. One at work, another at home. Two months ago both started having same mix of freezes/hangs

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The OS is still @ 10.4.8?
FBDIMMs tend to fail over time due to heat stress and more so if not kept cooler than 70*C
Helps to run SmcFanControl @ 900 rpm - esp in warmer weather
Monitor the system with Hardware Monitor, it is more accurate and thorough though not as "cute" as some.
Both have OEM 7300GT or X1900, which requires constant cleaning of dust.
We aren't mind readers so if you want, then add more details, the System Profile but w/o the serial number.
Maybe you install the same updates and programs and that is why.
Yes you could do a clean install on a fresh drive.
Maybe your drives are years old - and it never hurt to clone the system regularly for backup and maintenance, run Disk Warrior instead or in addition to Disk Utility. And take advantage of new faster drives.
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My Computer freezes when.... (iPod help)

Sometimes when I am in iTunes putting music on my iPod video from a CD my computer freezes up. The music is coming off a CD and when the 1st song is converting off the CD the PC freezes. But it doesn't do it with every CD. Some CD's go on there fine. So someone know whats going on. I am running off Windows XP home edition.

Have you resolved your problem? I am going through the same thing and I am so frustrated. I have hundreds of cds I want to import but this is happening to me all the time. here are the results of the cd diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4600
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1), MxlW2k (1.0.1.104),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 MX 440 with AGP8X (Dell)\GeForce4 MX 440 with AGP8X
IDE\DiskST3120026AS____________________________8.05___, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskEPSON__Stylus_Storage_1.00, Bus Type USB
IDE\CdRomHL-DT-STCD-RW_GCE-8483B________________B105___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX320EE____________________RYK3___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST CD-RW GCE-8483B, Rev B105
Drive is empty.
E: SONY CD-RW CRX320EE, Rev RYK3
Drive is empty.

Display Driver Issues on Satellite L655-S5150 with Win10

I upgraded my Toshiba satellite (L655-S5150) to Windows 10 last week. Upgrade appeared successfully initially however shortly after the Win10 interface loads the computer will shut itself off. After exploring a number of possibilities it turns out the computer runs fine in safe mode or in low resolution mode selected from the mainteanance menu. So I feel quite certain like other issues I have seen with Win10 that have similarities to this one the issue is with the display driver. I tries updating the driver through device manager but it said I had the latest. Tried the Toshiba support pages and seem to be nothing new there for the "Intel HD Graphics" display driver. So seems at the moment I am stuck at low res mode if I want to have a functioning computer. Any ideas if there might be an updated driver out there, or can I change to something a little more generic that at least might allow me to boot in to normal mode and stay running?

Yes, have tried "update drivers" option and Windows Update option. No luck yet. Also searched manually for an updated driver on the Toshiba site and Intel site (Intel HD Graphics display adapter). I wish I could just load a generic display driver but every time I remove the Intel display driver and reboot it comes back after boot. Really a fix to the problem would be nice by anyone..... Microsoft, Toshiba, Intel, anyone......

Satellite L655-S5150 Mic problem.

Waiting for a response - ray
When I try to record video / sound with my lap, the first pieces of sound comes clear but after 5 seconds or so, the sound goes down, when I want to record myself playing guitar, I can only hear the first 10 seconds, after that the mic "adapts" to the sound or something and lowers itself down, so the sound of the recording starts going down until it mutes and only lets very hard sounds get in the recording.
Sorry for my English,

Satellite L655-S5150
Ray
Reinstalling your Toshiba supplied sound driver is a good place to start and should not hurt anything. Download this file to your desktop and double click to install it.
Conexant Audio Driver(v4.119.0.60)
But, the proper method is really going to depend on the sound recording software you are using. What software are you using to record yourself playing guitar? Are you only recording through a microphone? Are you using the computer's built-in microphone?
Mike

Toshiba Satellite L655 Sound Stopped Working

So, yesterday it was working fine. Around 7pm, the volume stopped working. I would turn it up and everything, NOTHING happened.
Now I can't even open the volume thing. It's just an icon, that when i click on, nothing happens anymore.
What do I do?

The probable reason none of the regulars have responded to this thread is that none of you have posted your full model name/number like Satellite L655-S5065, or your products part number like PSK2CU-00V001. Look on the Toshiba label on the bottom of your computer. We can probably safely assume you have Windows 7 64bit, but we really need your OS Version as well.
Let's try a proper system reset. Power off your system, unplug everything including the AC, remove the battery, press and hold down the power on button for 30 seconds, replace battery and AC, power on, at the Toshiba logo press the 'F2' key to enter BIOS Setup, in setup press 'F9' to load setup defaults, press 'F10' to save and exit, then try to boot into Windows again, and then see if this brings your sound back.
If that does not work, reply with all the above info for your individual systems.
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Computer freezes when importing or burning audio CD

I'm ready to take a hammer to my computer! EVERY time I attempt to import or burn a CD my computer freezes at some point. It's very erratic, may import none, one or some songs, very, very rarely a whole cd. Don't get any error messages and I am unable to CTRLALTDELETE as whole system is locked.
As I've bought a large amount of music from iTunes I don't wish to lose it or be limited to just listening on my iPod.
As I've wrestled with this problem for some time can anyone at all help?
Have run diagnostic test and everything appears okay.
Brenda

Have downloaded latest iTunes - still problem persists. Attempted to burn disc - only got as far as "checking playlist" when system froze. CTRLALTDELETE always fails to respond when this happens - keyboard doesn't respond either.
Have run another CD diagnostics check immediately afterwards, and checked Event Viewer - perhaps this can help? Don't know why I get error message relating to Windows XP Professional as I don't have this system.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ECS L7VMM3
iTunes 7.3.1.3
CD Driver 2.0.6.1
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LowerFilters: PxHelp20 (2.0.0.0),
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Current user is an administrator.
Video Display Information:
S3 Graphics ProSavageDDR
Connected Device Information:
Disk drive, Maxtor 6Y080L0, Bus Type ATA, Bus Address [0,0]
CD-ROM Drive, HL-DT-ST DVD-ROM GDR8162B, Bus Type ATA, Bus Address [1,0]
CD-ROM Drive, LITE-ON DVDRW SOHW-812S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: LITE-ON DVDRW SOHW-812S, Rev US01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
E: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
The last failed data CD or DVD burn had error code 4450(0x00001162). It happened on drive D: LITE-ON DVDRW SOHW-812S on CDR media at speed 40X.
Product: Microsoft Office XP Professional with FrontPage -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature 'WordUserData', component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEYCURRENTUSER\Software\Microsoft\Office\10.0\Word\UserData' does not exist.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Product: Microsoft Office XP Professional with FrontPage -- Configuration failed.
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Often get this error too but don't know what it is or even whether it would remotely relate to problems I am having:-
SuperSocket info: (SpnRegister) : Error 1355.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Computer freezes when running RESMAN with VME crate powered down

I have lost the whole day today (thankfully it was only one day) trying to fix this annoying problem, I'm posting here in case someone runs into this same thing in the future.
Ok, the problem I was able to reproduce was:
1. Run RESMAN with the crate powered--> OK
2. Power down crate.
3. Run RESMAN: the whole computer freezes in the "Searching for Statically Configured Devices" step, no way to recover (reboot necessary)
Although this is the problem I was able to reproduce, the system also froze sometimes when not running RESMAN and powering down the crate for cards insertion or extraction.
My system:
- VME crate
- VME-MXI-2 in slot 0
- MXI-2 Cable
- PCI-MXI-2
- Windows XP Pro SP3
- NI-VXI 3.1.1 and 3.7, MAX 2.?, 3.1.1, 4.6.2, 4.7.4
It turns out MXI-2 cables are not symmetric, when I switched both ends between PCI and VME, everything worked as it should.
Here's another post of someone that had a similar problem (and whose answer didn't solve mine):
http://forums.ni.com/t5/VXI-and-VME/MAX-and-whole-comp-gets-freeze-when-I-tried-to-run-RESMAN/m-p/17...
Here's a page that describes the error: http://digital.ni.com/public.nsf/allkb/53DC9B3C2BCB6C7D862564800051EC9F
I was not able to find that page (I found it when I had already solved the problem), probably because you would never expect that a cable whose appearance is completely symmetric is in fact orientation dependent. And, no, my cable (NI original) doesn't come with any labels identifying its ends.
And here are some keywords to ease the discovery of this post using different terms
PC Computer Windows XP hangs freezes locks crashes Resman MAX Measurement and Automation Explorer MXI orientation dependant VME crate switched off powered down

This wouldn't happen to be a seagate GoFlex drive would it? I've had similar problems with that line of drives, sometimes to the point where everything stops working, and if I manually unplug it, the system catches up and starts working again.

Computer freezes/hangs - Satellite L655

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