Computer freezes on shutdown

My friend has an iBook G3 (running latest version of Tiger with all Software Updates) that won't shut down properly: it freezes with only his desktop background on the screen. Anyone have any pointers or ways to help me diagnose the problem with it?
Thanks!

Hi, Robert. to Apple Discussions.
Try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see your normal desktop. Once completely started up in Safe Mode, restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, and repair permissions on it.
See if a little hard drive maintenance helps things out.

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