Computer freezes when connecting ipod

I have an ipod classic. I wanted to updated it with  music and tried to sync it but it wouldn't sync. After several attempts I decided to Restore it. It deleted all the files on my ipod.
Now it's not letting me sync it and everytime I plug the ipod into my laptop it freezes.
I tried rebooting the ipod and it doesn't make any difference.
I also updated my preferences with manual syncing and that didn't help.
I also opened my computer folder and tried to right click the ipod under devices and it just stays there thinking, nothing happens. Its frozen.

Need more info to help
How big is your iTunes library?
Which version of iTunes are you using?
What is the iPod software as shown in the iTunes summary page?
Can you do the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem, but help in troubleshooting.

Similar Messages

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    160 GB iPod Classic
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    i had the same problem. all i did was download the newest version of itunes, which i had been putting off for months because it takes so long. after i did this itunes worked fine for me
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  • ITunes freezes when connecting iPod Touch - even after restored

    Hi,
    I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
    Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
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    Hi Frances,
    Welcome to Apple Support Communities!
    The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Symptoms
    In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
    Resolution
    Expand All Sections | Collapse All Sections
    Follow the steps below to troubleshoot the issue:
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    -Jason

  • ITunes freezes when connecting ipod

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    Step 1 was loading the software, which I had no problems with
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  • Ipod Touch fine but computer freezes when connected

    Until this morning I've never had any problems with my touch but suddenly when I connect my touch to the computer the computer screen goes black and I have to restart the computer. Any suggestions. The touch is totally fine and so is the computer after the restart.

    Have you seen this post? http://discussions.apple.com/click.jspa?searchID=-1&messageID=8451088

  • Computer reboots when connecting ipod to USB cable.

    Has this happened to anyone else?
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  • ITunes freezing when connecting iPod Touch to it, switching library soon

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  • Screen freezes when connecting ipod

    whenever i connect my iPod nano to my notebook, the screen immediately freezes and nothing works. the iPod doesn't even recognize that it is connected. any help on this would be greatly appreciated.

    Hi xs,
    See this post for some recommendations to unfreeze your iPod:
    iPod isn't responding—it appears to be frozen
    I would ensure that you have the latest iPod Updater as well:
    Get iPod Updater
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  • Computer restarts when connecting ipod - please help!

    Hey, I've recently bought a usb 2.0 card so i can connect my ipod via usb 2.0 as it will be faster than usb 1.1.
    There is a slight problem however, almost every time i connect my ipod via the usb cable to this new usb 2.0 port, the computer restarts.
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    I have tried connecting other things such as my phone and my old mp3 player to the new usb card and they work fine.
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    Thanks alot.
      Windows XP  
      Windows XP  

    I've had this problem and given the advice to others and it has worked for some. This isn't mentioned in any other advice that I can see but it is a simple check that you should do, not very technical either!
    With your iPod plugged in to the computer, first go through the 5R's and other help topics to check the basics (new cable, different computer, different USB port etc.)
    If no luck, check to see if your iPod exists in Device Manager as follows: right-click on My Computer, then click on Manage, then Device Manager, then expand the section called Disk Drives on the right hand side and see if the iPod is shown there, if it is, go on to the next stage.
    In the same Computer Management box, click on Disk Management on the left hand side, after a few seconds a new box opens on the right and should show all of the disks on your computer including the iPod. Then right-click on the iPod information and it will give you an option to Change the drive letter or path....click on that and then select Change; select a new drive letter which is not already assigned to any other disc (I picked Z down the bottom), save that then exit and see if it works. Good luck!

  • Mac freezes when connecting ipod for sync.

    Hi
    Can someone please help me, I am so frustrated with my ipod and mac its not funny no more!!!! whenever I try synching my ipod with updated songs I have put onto itunes, my mac freezes, the ipod comes up with the usual do not disconnect, but then nothing it all just stops, the ipod too sometimes..
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    Cheers
    Swordie.

    Hi Mate,
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  • ITunes and Computer freezes when ipod is connected

    When I connect my video ipod to my computer (dell desktop) the system freezes, as in it will not respond to mouse clicks and keyboard (but can still get to task manager). When I unplug the ipod it comes back to life. Programs always freeze, but sometimes I am able to navigate within windows without it freezing, but as soon as a program is brought up, my computer falls to its knees.
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    I suspect this is drivers/software, but I have no idea where to go from here.
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    Hey!
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  • IPod Classic 80 GB Freezes when connecting to Computer

    Hi.
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    Hello,
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    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

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