Computer freezes while using itunes

I have a eMac running 10.4.8 and the latest version of itunes [ I also use a wireless card with airport express ]. When I try to do antthing else with itunes running my computer frezzes up and the only way to fix it is to restart. Spent yesterday on the phone with Apple care and they had me empty my catch and order a memory chip that they said should help run faster. Ant other advice?

I'm having the same problem using 10.3 and the latest iPod update. I get a message that I have to reboot every time, but then when it starts up, everything freezes. And, I can't upload new songs into the iPod.

Similar Messages

Computer Freezes when using Itune

I have a problem with my computer freezing everytime I start Itunes. It will run fine for about 5 minutes and then freeze. I currently have a brand new(3 day old) Dell Inspiron 1525 Laptop with Windows Vista Premium. Can anyone explain why this is happening? My computer will work fine when I uninstall Itunes but when I install it and try to run it, my computer will freeze and I have to restart my computer.

Hey stagman1982,
This article will provide tips that should help isolate and resolve the issue.
http://docs.info.apple.com/article.html?artnum=305491
Let us know if you get stuck on a step and/or the results.
Jason

IMac Freezes while using itunes

Hi this is the second time my new iMac freezes when i'm browsing the iTunes store.
all of the sudden the mac stops responding, what should I do to prevent this in the future?

I just got my first Apple iMac and I am loving it. I have used PC's for years and I am a little rusty on my Mac skills. When I was browsing through iTunes...looking at the Movies my computer also froze. I am not even able to do a force quit. It makes me really nervous just turn off my computer. So when you get an answer please let me know. I feel really silly calling tech support for something this silly.

Why does my entire computer freeze while opening or using After Effects or Premiere Pro CS5?

Just built a computer to meet all requirements for Adobe, Autodesk 3ds Max, and UDK, for school.
Specs;
Motherboard - ASRock X79 Extreme 4-M, Socket 2011 - Micro ATX - 4 DDR3 1600/1333/1066/800 - 3 PCI-E 3.0 x 16 - 7.1 CH HD Audio - PCIE GLAN - 3 SATA3 - eSATA3 - 4 SATA2 - 4 USB 3.0 - 10 USB 2.0
Processor - Intel Core i7 Processor - i7-3820 LGA 2011
Processor fan - Intel Thermal Solution RTS2011 AC
RAM - Ballistix by Crucial - 2x 8GB Tactical PC3 - 12800 CL8 1.5 VW/XMP = 16GB RAM
SSD - Crucial M4 SSD 128GB - Comptatibility with 6Gb/s & backward compatible with SATA 3Gb/s
HDD - Seagate Barracuda 1TB - 7200 RPM up to 32mb cache
Power Supply - Cooler Master Extreme Power Plus 700W
Graphics Card - EVGA - NVIDIA GeForce GTX480 - DirectX11 - CUDA - OpenCL Support - PhysX Technology - OpenGL 4.1 (so says the box it came in; but if I'm not mistaken I think the command prompt had shown OpenGL 3 or 3.2)
Disc Driver - LG DVD/CD RW... It is an OEM, Windows claims it is updated.
I use an external component - USB Microsoft Wireless Mouse & Keyboard 2000.
I have, as far as software goes...
Windows 7 64-bit SP1
Adobe Creative Suite 5, student version or what have you.
- I do have several plugins installed as well for After Effects only.
Autodesk 3ds Max 2012
-I have several maxscripts as well as a couple plugins for 3ds Max.
UDK 2-2012 & 3-2012
NVIDIA PhysX Lab 1.1
NVIDIA Texture Tools 2
NVIDIA plugin for Photoshop
xNormal
ConTEXT
UnCodeX
Quicktime
AVG Free
Malwarebytes
7-Zip
Java
Sculptris
As for anything else giving me issues I haven't noticed anything besides a previous Graphics Card wasn't supported very well at all with 3ds Max, it would freeze while using the material editor which was fixed with replacing a GTX550 ti with a more compatible GTX480. Thought maybe the upgrade would also solve the fact that almost everytime I go to start up and/or use After Effects or Premiere Pro CS5 my whole system freezes. Whether or not I'm doing anything, it occasionally happened during "Scrubbing" the timeline, but also during the splash load up screen. Would take the time to wait for several minutes but nothing would change. Hard reboot was needed. After countless hours of searching online I stumbled upon what is called an "Unlock" for Premiere Pro/After Effects to allow accelerated GPU and CUDA cores. Simple procedure, seems as if things go faster... When it is working. But still, I encounter freezes on my entire system. It isn't a crash back to Windows or anytihng. Just a complete freeze on the entire system. I have not extensively used other Adobe programs besides Photoshop quite briefly just so I could open menus and force a freeze within 5 minutes and noticed nothing wrong. Which in AE & PP just running through any of the menu windows can quickly cause a sudden freeze.
note* I have alternated shutting off and turning on OpenGL as well as multiprocessing. Doesn't matter, it really doesn't seem to change much of anything.
Alas, I am absolutely sure, after checking and re-checking 80+ hours over the past 2 weeks that yes, everything is updated as far as each individual program, software or hardware will allow me to update them. I have reinstalled Windows as well as each program up to 3 times, and 1 system (restore?) I had Windows dump everything, started from scratch, backed up nothing. To reinstall everything from scratch, while not installed several "Utilities" or software components from stuff like the Motherboard and its XFAST USB/LAN or whatever, thinking maybe it was cluttering up anything.
Please, if anyone has any ideas upon this and could give me advice, whether you notice any other incompatibilities or anything. Any and all advice would be greatly appreciated. Thank you.
note* I do not have a wired Keyboard or mouse to disable the USB plugin and attempt that route.. at least not yet, its on my list of things to do. Also, I did run Memtest86+ during a boot and it claims that everything there had passed 100%. I am not "overclocking" anything either. I just wanted something I could work smoothly on, that would have decent rendering capabilities. I used to use my girls' laptop which was an HP with 3GB RAM and never experienced crashes or freezes and I could use AE, PPro, 3ds Max with some lag but not any issues. Rendering took forever on it, but I usually avoided that 'cuz it would start heating up pretty fierce. Saved my rendering for school computers where I could. But either way, now I have this expensive piece and it is getting frustrating that I cannot work on it.
note* Also, incase it does help, I have Windows as well as any major components installed onto the C: drive (aka SSD for my system) while all my secondary software, such as Adobe, Autodesk, etc. are all installed directly to my D: drive (or HDD) And everything is set up to go through Windows Firewall as well.

Thanks all. I have just tried a few things, installing them onto the C drive as you all specified as not being one of them. I can understand it, but at the same time i have a classmate who has their software on a seperate drive and it runs smoothe. I'm on my second GPU in 2 weeks, unless I have terrible luck it seems doubtful being that I can run games and a majority of the software no problem. Through further testing around with a corded mouse and keyboard I've noticed the following...
The computer freezes entirely only when I'm performing a "scrubbing" action or using a mouse. Left clicking, scrolling, or moving it around. Otherwise if I do not use the mouse and I make all my actions, such as "scrubbing" in AE via "Page Up & Down" keys, there's no freeze and it preloads the preview no problem.
"Scrubbing" does not load a preview (the green bar doesn't load at all while scrubbing). But, also noticed no matter how smoothe everything is running in 3ds Max as well as PPro, once I start performing a "scrubbing" action with whatever timeline I use, it will definately freeze my whole computer, Windows and all. Hard reboot is neeed.
With having gone through 2 GPU's, done a full memtest via Windows 7 and Memtest86+, there seems to be no issue with my memory or GPU. Like I said, I've run UDK without an issue. Whether the editor or game. The USB doesn't seem like it's the cause, I've used both wireless as well as wired keyboards/mouse. Still freezes, but now only when using a mouse to "Scrub".
Is it possible my motherboard could be incompatible somewhere? I mean, really.. everything is brand new but 2 weeks of troubleshooting.
And I do plan on trying to run my software off the C drive, I just wanted to make sure it wasn't something else, like I said, I've seen and used a computer where it all runs off the D drive and it runs perfectly, actually better on his computer than off the C drive at my schools. So if it is an issue would it lie within the fact that I'm using an Nvidia GPU? Considering my classmate is using a AMD/ATI Radeon or something like that.
Again, to those who replied, your shared knowledge is greatly appreciated, thank you.

My iMac freezes while using safari. I have Mavericks installed

Several times my iMac freezes while using Safari. Only way to get out is to do a hard shut-down by holding the start button. Any ideas? Version of Maveriks is 10.9.2
Mel

Hardware Information:
          iMac (21.5-inch, Late 2009)
          iMac - model: iMac10,1
          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          8 GB RAM
Video Information:
          ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 1:31:41
Disk Information:
          APPLE HDD HUA722010CLA330 disk0 : (1 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 999.35 GB (803.35 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Western Digital My Passport 0748 1 TB
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    disk1s2 (disk1s2) <not mounted>: 999.83 GB
                    Boot OS X (disk1s3) <not mounted>: 134.2 MB
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
          LaCie d2 quadra (button) 800mbit - 800mbit max
                    disk2s1 (disk2s1) <not mounted>: 32 KB
                    LaCie (disk2s3) /Volumes/LaCie: 1 TB (19.21 GB free)
Thunderbolt Information:
Kernel Extensions:
          com.intego.netbarrier.kext.monitor          (653)
          com.intego.netbarrier.kext.process          (653)
          com.intego.netbarrier.kext.network          (653)
          com.intego.virusbarrier.kext.realtime          (772)
          net.kromtech.kext.AVKauth          (2.3.6 - SDK 10.8)
          net.kromtech.kext.Firewall          (2.3.6 - SDK 10.8)
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
          [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
          [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
          [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.netupdate.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
          [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
Launch Agents:
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
          [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
          [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
          [System] com.intego.netbarrier.alert.plist 3rd-Party support link
          [System] com.intego.netupdate.agent.plist 3rd-Party support link
          [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
          [System] com.wacom.pentablet.plist 3rd-Party support link
User Launch Agents:
          [not loaded] ca.indev.MailTagsHelper.agent.plist 3rd-Party support link
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] ws.agile.1PasswordAgent.plist 3rd-Party support link
User Login Items:
          Garmin Lifetime Map Updater
          iTunesHelper
          TextExpander (3.1.1)
          FaceTime
          EvernoteHelper
          Fantastical
          Dropbox
          AdobeResourceSynchronizer
          EvernoteHelper
          IntegoStatusItemHelper
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          WacomNetscape: Version: 1.1.0-4 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.4 3rd-Party support link
          WacomSafari: Version: 1.1.0-4 3rd-Party support link
          Silverlight: Version: 4.1.10329.0 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          1Password: Version: 3.9.20
          Evernote Web Clipper: Version: 6.1
          AdBlock: Version: 2.6.18
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          RocketLifeCmp: Version: (null) 3rd-Party support link
          UploadManager: Version: (null) 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
          WebEx: Version: 1.0 3rd-Party support link
          RocketEngine: Version: (null) 3rd-Party support link
          ContentManager: Version: (null) 3rd-Party support link
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
          PenTablet 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
          Trusteer Endpoint Protection 3rd-Party support link
Old Applications:
          /Users/[redacted]/Downloads
                    NoteBook-4:          Version: 3.1.7 - SDK 10.5 3rd-Party support link
                    NoteBook-5:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-6:          Version: 3.1.8 - SDK 10.5 3rd-Party support link
                    NoteBook-2:          Version: 3.1 - SDK 10.5 3rd-Party support link
                    NoteBook:          Version: 3.0.15 - SDK 10.5 3rd-Party support link
                    NoteBook-3:          Version: 3.1.2 - SDK 10.5 3rd-Party support link
                    NoteBook-7:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
                    NoteBook-1:          Version: 3.0.10 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Meeting Center:          Version: 12.27.23.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/1124/Meeting Center.app
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          NoteBook:          Version: 3.1.9 - SDK 10.5 3rd-Party support link
          Family Tree Maker:          Version: 19.2.4 - SDK 10.5 3rd-Party support link
          Garmin Lifetime Map Updater:          Version: 2.2 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Network Recording Player:          Version: 2.2.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Garmin Map Update:          Version: 4.5.1 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1224
                    Cisco WebEx Meeting Center:          Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
                    atmsupload:          Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 930.71 GB Disk used: 182.53 GB
          Destinations:
                    LaCie [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 90
                    Oldest backup: 2012-07-26 15:05:23 +0000
                    Last backup: 2014-04-06 18:34:11 +0000
                    Size of backup disk: Adequate
                              Backup size 931.39 GB > (Disk used 182.53 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          mds
               3%          AntiVirus
               2%          EtreCheck
               2%          WindowServer
               0%          ocspd
Top Processes by Memory:
          270 MB          Safari
          229 MB          AntiVirus
          164 MB          mds_stores
          156 MB          com.apple.IconServicesAgent
          131 MB          MacKeeper Helper
Virtual Memory Information:
          3.53 GB          Free RAM
          2.76 GB          Active RAM
          950 MB          Inactive RAM
          802 MB          Wired RAM
          676 MB          Page-ins
          0 B          Page-outs

Freeze while accessing iTunes Store

When it try to use column browser to search for podcasts iTunes freezes while "accessing iTunes Store" and I have to force quit iTunes. Why is this?

No error messages are given. It will either freeze while saying "Accessing iTunes Store," or without saying anything at all.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Error 7 Windows error 14001 while using iTunes on my windows XP, please help

Error 7 Windows error 14001 while using iTunes on my windows XP, please help

Hello Zaza2006,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the exact error message you provided, and steps that may lead to a potential resolution:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
Thanks,
Matt M.

Computer freezes while updating security.

Hello again. My computer's problems have only intensified. Originally my computer would only freeze while multi-tasking or under heavy graphic stress. Now, the computer freezes while preforming mundane tasks such as moving a window. It's branched into other problems.
I cannot complete the download of the new security update. My computer freezes mid-download, regardless if I'm doing anything else or not.
My computer is even freezing while loading itself up. I have been told previously that my computer has a video-card issue and that the card was integrated into the computer. Now, I'm not so sure that is the problem. These freezes and glitches started some time after I performed a virus and spyware scan. I think that the scan may have corrupted a file during it's search.
Thanks in advance.

Hello again. My computer's problems have only
intensified. Originally my computer would only
freeze while multi-tasking or under heavy graphic
stress. Now, the computer freezes while preforming
mundane tasks such as moving a window. It's branched
into other problems.
I cannot complete the download of the new security
update. My computer freezes mid-download, regardless
if I'm doing anything else or not.
My computer is even freezing while loading itself up.
I have been told previously that my computer has a
video-card issue and that the card was integrated
into the computer. Now, I'm not so sure that is the
problem. These freezes and glitches started some
time after I performed a virus and spyware scan. I
think that the scan may have corrupted a file during
it's search.
Thanks in advance.
I had the same problem. It was finished with the update and when I pressed the restart button, it was ready to restart, then I got the blue screen with that loading image that goes round in a circle. I waited like 5-10 min and by the time that happened the screen was blank, but it still made noise that the computer was still running. So I did the cold shut down and restarted it.

Used to zoom computer screen while using apple tv, since update, my screen is mirrored, but zooming doesn't show up

I used to be able to zoom in and out on my computer screen while using apple tv. For example, zoom in on a certain URL or ribbon. Since the update, my screen is mirrored, but when I zoom in and out to show my Word ribbon up close, etc., the zooming doesn't show up. My zoom preferences are set on computer.

You might try restarting your device, your router and your Apple TV.

I have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

i have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

Erase the internal drive and install a fresh OS.
(104285)

Freezes while using salesforce

I was using Firefox on my work laptop until it started freezing while using salesforce.com. It seems to have started around the time v13 came out but i can't say for certain. I've attempted to remedy it by disabling all plugins but that did not help.
Thanks

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
Firefox menu > Preferences > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here (this will log you out)
Tools menu > Page Info > Security > "View Cookies"
Then try reloading the page and logging in again. Does that help?

Lightroom 4 and 5 my program constantly freezes while using the crop and straighten tool

In both Lightroom 4 and 5 my program constantly freezes while using the crop and straighten tool with horizontal images. Im running Lightroom on a Quad-Core Intel Xeon Mac with 32 GB of memory with OS 10.8.4, this problem has gotten worse and worse to the point where the crop tool is unusable. Please help!

Alright,
no replies so far! Anyways, here's some more information which is leading me to the conclusion that the bug causing the effect described above is a combination of Apple's SMB implementation of Mavericks and the way Lightroom is actually using SMB network access:
I did another trial by connecting a USB hard drive to the USB port of my router (Netgear). The connection is quite slow, but moving one of the folders in question (see my 1st post above) to the shared drive connected to the Router made Lightroom on my Windows machine to see the photos again, when I told Lightroom where to find the moved folder!
Everything was working as expected, on the Windows machine again! Moving the folder back again to the Mac Mini fileshare was causing Lightroom on the PC to get blind again for the pictures trying to sync or import. However, accessing and modifying a photo was possible again, like it was before the trial. So it's only the sync and import function having a problem!
I also did some trial in re-building ACLs and access rights on the file server with no luck. So there's got to be a functionality in sync and import of Lightroom which is using a certain SMB feature which is not supported by Apple's SMB implementation!
Any thoughts or hints?
Thanks!

Possible to control/block access to the internet while using itunes,etc?

Parental control. I would like to require a password for access to Safari, etc, to control computer privileges - while keeping itunes, Pages, iphoto,etc open. I want to listen to my playlist without opening internet access to the kids. It must be possible!

Hi jarileys, and a warm welcome to the forums!
Did you set up Managed Accounts in System Preferences>Accounts for them?

Computer freezes while ordering CC

Screen says not to go back or reload while submitting payment, but it's been running for 15 minutes. Any ideas? Should I go back or reload?

Hello again. My computer's problems have only
intensified. Originally my computer would only
freeze while multi-tasking or under heavy graphic
stress. Now, the computer freezes while preforming
mundane tasks such as moving a window. It's branched
into other problems.
I cannot complete the download of the new security
update. My computer freezes mid-download, regardless
if I'm doing anything else or not.
My computer is even freezing while loading itself up.
I have been told previously that my computer has a
video-card issue and that the card was integrated
into the computer. Now, I'm not so sure that is the
problem. These freezes and glitches started some
time after I performed a virus and spyware scan. I
think that the scan may have corrupted a file during
it's search.
Thanks in advance.
I had the same problem. It was finished with the update and when I pressed the restart button, it was ready to restart, then I got the blue screen with that loading image that goes round in a circle. I waited like 5-10 min and by the time that happened the screen was blank, but it still made noise that the computer was still running. So I did the cold shut down and restarted it.

HT4914 can i select albums while using itunes match or do i have to select individual songs. also if i can select albums can i scramble the songs?

Can I select albums while using itunes match or do I have to select individual songs. If I can select albums will match shuffle?

Hello georgeandedie,
It will do your entire library, from there you can play music by albums or just by songs and can shuffle the songs as well.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/HT4914
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Computer freezes while using itunes

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