Computer froze before could burn backup and lost all purchases
Yikes - my computer froze as I was getting ready to burn a back-up CD for all my purchases from yesterday and now when I try and play any of the 40 songs I bought i get an error message saying that the file is not found. Does anyone know how I can restore the song files without having to repurchase everything?
Take a look here for some tips on how to look for the missing tracks. If you can't find them and don't have your tracks on an iPod, you're probably out of luck and will need to repurchase your tracks.
You can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.
Good luck.
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