Computer froze durong os x maverick update
My MacBook froze on the "terms and conditions" page when I tried to update mountain Lion to os x maverick. Please help!
This is not an iphone question.
You should post in the appropriate forum.
Similar Messages
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After runnin iPod Updater 2006-06-28 for my 2GB iPod Nano my computer froze
I installed iTunes 6.0.5 and my 2GB iPod Nano was recognized... everything seemed OK. I then tried running iPod Updater 2006-06-28 and this is when my problems began. After running the Updater program my iPod froze during the update process. I had to shutdown my computer in order to stop the updater program. Upon restarting my computer, iTunes no longer recognizes my iPod and if I run the updater program again it continues to freeze or does not recognize my iPod. When I plug in my iPod, Windows recognizes my iPod but my computer becomes very slow. Please note that when my iPod is not connected to my computer it appears to be OK but all my data has been removed. The updater program also appears to have been successful in updating my iPod to v1.2.
To try and resolve this issue I performed Apple's Five Rs and also followed Apples instructions for "iPod shows up in Windows but not in iTunes." Please see the links below for these procedures.
http://www.apple.com/support/ipod/five_rs/
http://docs.info.apple.com/article.html?artnum=93716
Every attempt I have made has been unsuccessful and I am contemplating reinstalling Windows XP SP2. Can anyone help?
MSI K8N Neo2 Platinum with AMD Athlon 3200+ Windows XP 2GB iPod Nano and iTunes 6.0.4.2same problem with my 4GB nano. I believe the updater is messed up, as all previous updaters work fine to restore for me (with a needed kill of the ipodservice.exe)
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Recently erased my entire mac HD do to mavericks update going wrong. I do not have a back up for my music. But my itunes match account has all my music. If i add this computer with my itunes match will it put all the music i had back in my itunes library or just upload the little bit of music i purchased on itunes in the past that im only seeing now in my itunes? I do not want itunes match to sync or upload the little bit of purchased music i have on my itunes now..Please Help Thanks..
Hello gogreenj14,
If you had iTunes Match updated with all of your non iTunes purchased content already, then yes, when you enable iTunes Match with the following article it will have all the content that has been uploaded to iTunes Match will be available for download.
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
Open the latest version of iTunes on the computer you intend to add. You can download the latest version of iTunes here.
Sign in with the Apple ID you use with iTunes Match.
Choose Store > Turn On iTunes Match.
Click the Add This Computer button.
When prompted, enter your Apple ID password.
iTunes will automatically begin scanning your computer's library for matches.
A status indicator will allow you to track progress. You may also manually pause and resume the process at any time by clicking the Stop or Start button.
Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your computer.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Computer froze while updating. iTunes has disappeared
I was updating my iTunes when my computer froze and now my iTunes has been deleted and I can no longer reinstall. I have tried to download iTunes in the most updated version, but I cannot actually proceed with the download. Does anyone know how I can fix this? I have tried rebooting my computer. I have also looked in the Control Panel to see if the program was there, and it's as if the program has completely vanished from my computer. SOMEONE PLEASE HELP!!!
i assume your computer froze during the update operation, leaving your installation in a unstable state. after restart you are not able to access anything. if that is the case, i think the best option is to use a arch installation disk/usb to boot and finish the update.
1. create a bootable meadia - cd/usb and boot using that
2. mount the partitions
3. arch-chroot to the mounted root partition
4. run pacman -Syu
if the above is not the case, please give more details.
thanks -
My computer froze during match initial formatting. Now some songs are uploaded others are "greyed out." If I go song by song, I can update match. How can I do this all at once and also update album art?
Hi gdogk,
If there was an interruption during the initial iTunes Match process and you are now having issues with playback and album art, you may find the troubleshooting steps outlined in the following article helpful. In particular, you may want to turning iTunes Match off, then back on again, as noted here:
If iTunes Match is already enabled on your computer or device, try turning iTunes Match off and then on again.
Mac: While holding down the option key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
How to troubleshoot iTunes Match - Apple Support
Regards,
- Brenden -
I updated my computer to the OS X Mavericks, but how do i delete this upgrade?
i updated my computer to the OS X Mavericks, but how do i delete this upgrade?
The only way to go backwards is to erase your hard drive and reinstall the OS that you want to go back to. The easiest way to do this would be to restore from a back-up that you, hopefully, made before the upgrade. Don't have a back-up? Then back up your files, first, so you can migrate them back once you've reinstalled the OS.
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the computer recently ask me for an update for mavericks and after i did the update there a white smug in the middle of the screen. how can i fix this?
smug?
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Maverick update slowing down computer
Hey,
I installed the Maverick update on my mac book pro (2012) about a week ago and since then the computer has felt pretty slow. Just clicking around or opening apps seem to be much slower then it used to be and I was wondering if anyone could help me out with what to do next. I havent tried reinstalling it or anything but after reading around a bit it seems like posting my Etresoft report is the first step so here is mine.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 12 days 10:50:22
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (440 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.x3.x3daemon.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Photo Booth
Spotify
Alfred
RealPlayer Downloader Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.0.1.5 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
SC2Switcher: Version: 1.4.3 (21029) - SDK 10.5 3rd-Party support link
/Applications/StarCraft II/Support/SC2Switcher.app
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Downloads/Install Spotify.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
DivX Converter: Version: 10.0.1 (Build 10.0.1.57) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.0.2 (Build 11.2.1.1) - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SC2: Version: 1.4.2 (20141) - SDK 10.5 3rd-Party support link
/Applications/StarCraft II/Versions/Base19679/SC2.app
SC2: Version: 1.4.3 (21029) - SDK 10.5 3rd-Party support link
/Applications/StarCraft II/Versions/Base21029/SC2.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
StarCraft II Editor: Version: 1.4.3 (21029) - SDK 10.5 3rd-Party support link
/Applications/StarCraft II/StarCraft II Editor.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.0 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
67% x3d
10% PluginProcess
4% coreaudiod
2% WindowServer
2% com.apple.WebKit.Networking
Top Processes by Memory:
174 MB PluginProcess
94 MB kextd
66 MB Safari
47 MB x3d
41 MB WindowServer
Virtual Memory Information:
24 MB Free RAM
597 MB Active RAM
579 MB Inactive RAM
1.12 GB Wired RAM
18.05 GB Page-ins
1.94 GB Page-outs
Anyhelp would be awesome! Thanks everyone.
KienanI have any older 2010 i Mac and was having the same problem. Lots of spinning beach balls everytime I opened somethng and especially when I logged onto my machine. I found a solution from OSXDaily. Here's the link, www.osxdaily.com/2013/11/13/fix-finder-slow-high-cpu-use-mac-os-x/. In fact, I think this solution may have come from the Apple Support Community originally. At any rate, it worked great. No more slow opens or beach balls when I log on. I used this workaround with 10.9.1 and then had to again with 10.9.2, so any updates appear to return it to the original Mavericks bugginess. Hope this helps.
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Computer froze while updating - Can't use gnome/cinnamon
Hello
Today I tried to update but then my computer froze. After restarting archlinux I couldn't login into my gnome or cinnamon. I also have openbox installed where I have no access to a terminal.
If I try to use gnome/cinnamon it redirects me to the linux shell. I tried to reinstall gnome/cinnamon but it didn't have any effect.
Any ideas what I can try?
edit
I also have no access to my filemangers in openbox and gnome terminal doesn't work either.
Last edited by kantaki (2013-05-15 11:17:30)i assume your computer froze during the update operation, leaving your installation in a unstable state. after restart you are not able to access anything. if that is the case, i think the best option is to use a arch installation disk/usb to boot and finish the update.
1. create a bootable meadia - cd/usb and boot using that
2. mount the partitions
3. arch-chroot to the mounted root partition
4. run pacman -Syu
if the above is not the case, please give more details.
thanks -
Issues with multiple things since Mavericks update
I installed the Mavericks update and since, I have been having multiple problems with different things on my MacBook Pro 13"
1. Printer issues: I have an HP officejet 6500 wireless printer (Officejet 6500 E709n Series), and now it's having major issues with printing, yet was working perfect prior to update. It will either cut out pages when printing PDF documents, or printing so slow that it has to take a break in between printing each document (an issue that all never occurred until update), to print documents back to back, it will stop after one document as though I have no other documents in queue to print, and pauses for an extremely long time (nearly a full minute, no exaggeration here, literally almost a full 60 seconds), something it's never done before this update. My Apps update even did an update to the HP software that is inside the Mac already to use printing (in other words, the mac doesn't need to have the HP software manually installed for it to work, it automatically sees the printer because it is connected to my wireless network just as my Macbook Pro which is also connected wirelessly to my network).
2. Internet issues: am now unable to click on certain links in safari that I was able to use prior to the update, yet they will open fine inside of firefox with no issues, yet I cannot always switch between two different browsers to perform task online (literally have to start all over inside firefox while in the middle of something in safari). Also lots of websites no longer work correctly and I have to constantly clear history and cookies to attempt to use certain sites, at times it will help, other times it wont work period, yet the same exact site will work perfect in firefox (which I do not use, only on my system for use on certain sites for school because in safari prior to the update, I would have issues with only the class site and some links not working at all, no spinning wheel, no errors, just nothing, no response of any kind, basically worse than what it was before the update). Another issue, hit Ctrl+a to select inside Safari and it highlights, but then when you click out of the highlight, it comes back on it's own several times without you hitting anything, just click inside the screen on a blank space (no links, etc) with touchpad.
3. System issues: My system is way slower than what it was prior to the update, click on things and it wont respond at all, then minutes later will eventually respond or pops up the spinning color wheel, which it either never responds or takes an extremely long time to respond. And no matter how much I restart, it doesn't help anything. Even just to sit doing nothing, no clicking or usage on the system, and the color wheel pops up.
4. Mail issues: Mail is now popping up completely blank messages that I have sent out, the person receives it with no issues, yet I cannot look at the message I sent neither in the inbox or the sent items when I need to look at them again, an issue not present prior to update. Also I an now having issues when receiving mail, sometimes it will check for mail and sometimes I have to manually click to make it check the server for mail, an issue not present prior to update as well.
As of now, since I have had the chance to used the system since the update, these are the issues I have had, yet haven't had the chance to check other things, so there may be other issues that are occurring that I'm not aware of at the moment. I knew it would be a mistake to do this "free" update and did so anyway and now having one issue after the next with each application I open to use.
Mac general info:
Mac is one year old, purchased brand new, no shareware programs of any kind installed.
Use for school and basic web surfing use.
Do not install any programs onto system that I'm unsure are safe (basically programs for/from school/school websites only, or from the Mac Apps store only), not even programs like Skype, nor any windows based programs of any kind.
Lots of free memory avail because I save everything onto external hard drives (purchased brand new as well, only 4months old) in case system crash occurs, only things on the system is Itunes music or pics from photo stream that sync to the system when Iphone connected.
Mac system info:
- Processor 2.5 GHz Intel Core i5
- Memory 4 GB 1600 MHz DDR3
- Graphics Intel HD Graphics 4000 1024 MB
- Software OS X 10.9
- Number of Processors: 1
- Total Number of Cores: 2
- L2 Cache (per Core): 256 KB
- L3 Cache: 3 MBFor those needing help fixing their system and putting it back to Lion or Mountain Lion, this is what I have done to eliminate all my issues in about an hour (depending on your internet connection).
Amazing thing, I just restored my computer back to Mountain Lion, and she's working perfect again, as I knew she would. E-mail popping into mailbox instantly as it should and did before the update, printer working fast as it was before update, no more freezing or glitches of any kind thankfully and finally. Here is the link that is through the Apple site to direct you on how to put your system back and get rid of Maverick's, that is assuming that is what you would like to do and also includes link for those wanting to try fixing the issue if that is your preference (most of this info is for those with mountain lion and some with the previousverisoin of OS X lion).
If you want to keep Maverick's here is a good post on the apple discussion board to help you out:
https://discussions.apple.com/docs/DOC-6161
If you just want to totally get rid of it and put back what you had before, this is the short version of how to do so:
https://discussions.apple.com/docs/DOC-3353
NOTE: This particular link has a lot of info on what to do for different situations, it is a bit lengthy, yet still very helpful.
OS X Mountain Lion: Reinstall OS X (direct from Apple support site, not someone else):
http://support.apple.com/kb/PH10763?viewlocale=en_US
OS X: About OS X Recovery (also from apple support directly and includes some instructions just the same as previous links above):
http://support.apple.com/kb/HT4718
Just in case you aren't sure what it will all look like as you are doing things, this is a link to show you a few pics of what you will see as you as you are going through the process, it can be helpful for those who aren't sure what they are doing or how to do things at all:
http://www.apple.com/osx/recovery/
This is a way to download the Mountain Lion disk info from the server
http://support.apple.com/kb/DL1433
I hope this helps someone, it was amazing for me and my system is working perfect again like it was, battery life is way better went from like 3 hours to like 5 (not on full charge by the way, after it sat for a while doing the online update which took a while so that's saying something alone, huge improvement). I plan to wait a while before attempting to reinstall Maverick's, long enough for them to fix the bugs. -
2012 Macbook Pro running slowly since mavericks update
Since updating to Mavericks when it was first released my macbok pro has been running very slowly. Starting up apps takes longer, hangs occur when switching between apps or even browser tabs, when i close the lid the laptop won't go to sleep but instead heats up and i can't listen to a song on itunes the whole way through without several 20 or so second pauses. I have tried repair permissions (this oddly improves performance when its running), resetting NVRAM/PRAM. resetting SMC and a Hardware test but nothing worked/ no problems identified. The problems still occur in safe mode and when i added a new user. I also removed any apps or software that could be causing it such as chrome but this didn't help.
Similar problems occured the last time i update the mac, though they were much more severe and lead to the hard drive being replaced at the apple store. It had been running smoothly until the mavericks update.
After looking at similar posts i took the liberty of providing the following information:
Console messages received when trying to launch itunes with safari running:
23/01/2014 17:19:15.885 com.apple.WebKit.Networking[257]: tcp_connection_destination_prepare_complete 904 connectx to 2a02:26f0:27::5c7a:7eda#443 failed: 65 - No route to host
(904 through to 957 failures within 5 minutes)
23/01/2014 17:19:15.888 com.apple.WebKit.Networking[257]: tcp_connection_handle_destination_prepare_complete 904 failed to connect
(904 through to 957 failed within 5 minutes)
23/01/2014 17:19:18.193 iTunes[539]: ApplePushService: APSConnection being used without a delegate queue
23/01/2014 17:19:40.955 spindump[530]: Saved hang report for iTunes version 11.1.4 (11.1.4) to /Library/Logs/DiagnosticReports/iTunes_2014-01-23-171940_MacBook-Pro.hang
23/01/2014 17:21:58.116 sandboxd[125]: ([543]) com.apple.WebKit(543) deny file-read-data /Library/Preferences/com.apple.security-common.plist
23/01/2014 17:22:42.911 Safari[172]: Couldn't contact spell checker for Multilingual
23/01/2014 17:22:42.911 Safari[172]: Suppressing further spell checker launch failure warnings
23/01/2014 17:23:00.663 AppleSpell[290]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
23/01/2014 17:23:50.928 com.apple.WebKit.Networking[257]: CFNetwork SSLHandshake failed (-9806)
23/01/2014 17:24:08.465 com.apple.launchd[1]: (com.apple.WebKit.WebContent.A034A3C3-CBDE-4D0C-8FD0-FE73630DC2A5[543]) Exited with code: 1
Etrecheck report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.seagate.driver.PowSecDriverCore (5.2.4)
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4)
Problem System Launch Daemons:
[loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Tuxera NTFS
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
13% WindowServer
6% com.apple.WebKit.Networking
5% Safari
2% hidd
2% cookied
1% EtreCheck
1% fontd
0% ocspd
0% UserNotificationCenter
0% aosnotifyd
Top Processes by Memory:
176 MB Safari
139 MB com.apple.IconServicesAgent
133 MB com.apple.WebKit.WebContent
82 MB Finder
78 MB mds_stores
57 MB com.apple.WebKit.Networking
53 MB mds
41 MB WindowServer
25 MB Dock
20 MB SystemUIServer
Virtual Memory Statistics:
1.13 GB Free RAM
1.97 GB Active RAM
204 MB Inactive RAM
715 MB Wired RAM
352 MB Page-ins
0 B Page-outs
Diagnostic test (By Linc Davis):
Boot Mode: Normal
System diagnostics:
Bluetooth File Exchange 2014-01-19-182117 hang
fm 2014-01-20-161020 crash
iTunes 2014-01-23-171940 hang
User diagnostics:
AdobeReader 2014-01-14-171412 crash
EtreCheck 2014-01-23-171542 crash
EtreCheck 2014-01-23-175849 crash
EtreCheck 2014-01-23-180120 crash
Safari 2014-01-19-162204 crash
Spotify Helper 2014-01-08-210246 crash
com.apple.WebKit.Networking 2014-01-14-102219 crash
com.apple.WebKit.WebContent 2014-01-21-181912 crash
Kernel messages:
Jan 17 21:08:45 PM notification timeout (pid 28, powerd)
Jan 18 20:19:21 PM notification timeout (pid 38, loginwindow)
Jan 18 20:19:21 PM notification timeout (pid 994, netbiosd)
Jan 19 17:26:20 AFP_VFS afpfs_DoReconnect: Max reconnect time: 60 secs, Connect timeout: 30 secs for /Volumes/Public Folder
Jan 19 22:16:53 AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Public Folder
Jan 22 13:51:28 PM notification timeout (pid 15, securityd)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 155, UserEventAgent)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 163, SystemUIServer)
Jan 22 13:51:28 PM notification timeout (pid 363, Disk Utility)
Jan 22 13:51:58 PM notification timeout (pid 16, powerd)
Jan 22 17:23:46 PM notification timeout (pid 906, netbiosd)
Jan 22 17:47:06 PM notification timeout (pid 943, netbiosd)
Extrinsic system jobs:
com.seagate.TBDecorator.plist
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Extrinsic agents:
com.valvesoftware.steamclean
com.spotify.webhelper
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/LaunchDaemons:
/Library/LaunchDaemons/com.adobe.fpsaud.plist
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/StartupItems:
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Library/LaunchAgents:
Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
Library/LaunchAgents/com.spotify.webhelper.plist
Library/LaunchAgents/com.valvesoftware.steamclean.plist
Extrinsic loadable bundles:
/System/Library/Extensions/Seagate Storage Driver.kext
(com.seagate.driver.PowSecDriverCore)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items:
iTunesHelper
Safari extensions:
AdBlock
Restricted user files: 94
Font problems: 37
Elapsed time (s): 303Hi Somajoe,
Thanks for visiting Apple Support Communities.
It sounds like you have tried a lot of good troubleshooting steps. Since the behavior persists in safe mode and a new user, and you have effectively ruled out third party software conflicts, I recommend reinstalling Mavericks next:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy -
What should I do if my keyboard is not working after updating to new OS Mavericks update?
I have a 13" MacBook Pro that was purchased in January 2014. Recently I installed the recommended updates for OS Mavericks on my computer. I rebooted the computer as recommended and when I went to login lo and behold my keyboard will not function. None of the keys will work so I couldn't even put in my login password to even see what the problem was. Naturally I went to all the apple forums I could, to find a solution and none of them seem to work. I reset the PRAM and SMC and still cannot get the keyboard to function. While under disk utility the keyboard functions just fine. But It will not function in a regular setting. I am very upset and frustrated with Apple as the issue is a software issue with OS Mavericks and Apple has yet to acknowledge a problem, meanwhile this is the second time in less than a month that I've had major issues after downloading Mavericks updates. I hope apple can resolve this issue.
Keep it connected to the Power for a while.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Any Bluetooth mouse with failing batteries nearby? -
Does anyone know if it is possible to uninstall The Maverick update from IMac? Since installing it my computer is running so slow and every time I try to do something all I see is the spinning ball. It is so frustrating because it was working fine before I did the update. Just logging on and logging off takes forever and the only way I can even shut down the computer is with the button on the back.
You should post your question here:
https://discussions.apple.com/community/desktop_computers -
Computer froze and fan started going faster by the second. What could've happened?
I was using my computer (MacBook Pro Retina 13") and suddenly it froze and the fan speed was going higher by the second. I had to switch off the compute before something serious happens.
I did the EtreCheck after reading some of the responses. Hope this helps in figuring out what is going wrong. Also how to minimise the CPU usage and reduce the RAM as well?
Problem description:
My computer froze and the fan (I guess it was the fan) starting blowing harder and harder and harder by the second. I got worried that It might blow up or burn up so I switched it off immediately. Most of my memory is used up by Kernel_task and I am not sure what that is!
EtreCheck version: 2.1.1 (104)
Report generated December 9, 2014 at 11:55:35 AM EST
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris -
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:10:51
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (19.59 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ExpressVPN.app
[not loaded] expressvpn.tap (1.0) [Support]
[not loaded] expressvpn.tun (1.0) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 23136.932290) [Support]
[not loaded] com.parallels.kext.hypervisor (9.0 23136.932290) [Support]
[not loaded] com.parallels.kext.netbridge (9.0 23136.932290) [Support]
[not loaded] com.parallels.kext.usbconnect (9.0 23136.932290) [Support]
[not loaded] com.parallels.kext.vnic (9.0 23136.932290) [Support]
/Applications/VMware View Client.app
[not loaded] com.vmware.kext.vmioplug.10.3.20 (10.3.20) [Support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.nike.nikeplusconnect.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] jp.co.canon.MasterInstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Garmin Express Service UNKNOWN (missing value)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 100.52 GB
Destinations:
FreeAgent Drive [Local]
Total size: 249.72 GB
Total number of backups: 3
Oldest backup: 2014-10-09 16:35:45 +0000
Last backup: 2014-11-13 01:12:02 +0000
Size of backup disk: Too small
Backup size 249.72 GB < (Disk used 100.52 GB X 3)
Top Processes by CPU: ℹ️
10% Dropbox
9% WindowServer
2% Safari
1% coreaudiod
1% Activity Monitor
Top Processes by Memory: ℹ️
271 MB Safari
120 MB Dropbox
120 MB WindowServer
99 MB Dock
86 MB Google Drive
Virtual Memory Information: ℹ️
87 MB Free RAM
1.66 GB Active RAM
1.45 GB Inactive RAM
835 MB Wired RAM
8.46 GB Page-ins
17 MB Page-outs
Diagnostics Information: ℹ️
Dec 9, 2014, 11:48:14 AM Dropbox_2014-12-09-114814_Abdulrahmans-MacBook-Pro.cpu_resource.diag [Details]
Dec 9, 2014, 11:48:06 AM Skype_2014-12-09-114806_Abdulrahmans-MacBook-Pro.hang
Dec 9, 2014, 11:45:18 AM Self test - passed
Dec 9, 2014, 10:33:03 AM cloudd_2014-12-09-103303_Abdulrahmans-MacBook-Pro.crash
Dec 7, 2014, 04:35:23 PM cloudd_2014-12-07-163523_Abdulrahmans-MacBook-Pro.crash
Dec 7, 2014, 03:29:54 PM StataSE_2014-12-07-152954_Abdulrahmans-MacBook-Pro.hangHello Abed88,
Thanks for using Apple Support Communities.
After you restarted your computer did the issue where your fans were spinning at a high RPM and the Mac became unresonsive come back? If so I recommend that you start with doing an SMC reset.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Take care,
Alex H. -
Maverick update, Lost my sent mail mailbox, but the inbox is still there and contains no messages!
I lost my sent box after maverick update, the sent box that used to appear under the paper airplane icon. The inbox is still there, but it contains no messages.
I have tried to Rebuild the mailboxes, removed and added again, restarted my computer, synchronized my account.
/JI lost my sent box after maverick update, the sent box that used to appear under the paper airplane icon. The inbox is still there, but it contains no messages.
I have tried to Rebuild the mailboxes, removed and added again, restarted my computer, synchronized my account.
/J
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