Computer goes to blue screen when ipod plugged in.

I have tried all angles on this and still haven't been able to figure out. Can somebody please offer some new knowledge? I have tried some older suggestions awithout resolution. Here is what is happening using Windows 7/lastest updated itunes and ipod 80g classic:
My ipod was completely erased after trying to update through itunes as i normally do. Now when i plug ipod into the itunes, it will not be recognized in the left column and after about 3 minutes my entire computer will go to blue screen and reboot itself. I have tried restoring, checked diagnostics on ipod. I think I may need some more info on opening itunes in safe mode and beginning from there, however I'm open for any other suggestions/links. Thank You

First off, have you made sure your Windows OS is up to date with all the latest patches and updates? Have you also checked with your PC's manufacturer (such as Dell, Toshiba, etc) to make sure you have all the latest drivers, firmware and BIOS installed?
Does the PC ever blue screen when the iPod is NOT connected?
B-rock

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Blue Screen when I plug my Ipod Touch 8GB(Late 2009)

My problem is when I plug my Ipod touch 8gb to my laptop(Acer Aspire 5632wlmi,intel core 2 duo processor T5200-1,60 GHz-533MHz L2 cache,1GBDDR 2,Up to 384MB NVIDIAGeForce GO7300 TurboCache,System: Microsoft XP Professional Version 2002 Service Pack 3,all required updates are done),the windows system detects problem and windows shuts down to prevent damage to my computer,this error message appears in blue screen with the technical information of :
*Stop : 0x00000007E(0x0000005,0X00000000,0xF78FD7C8,0XF78FD4C4) .
When the system goes down,I have to shut pc down from the power button and when I switch my laptop on I receive an error stating that "system has recovered from a serious error " which has signature of:
BCCode : 1000007E BCP1:C000005 BCP2:00000000 BCP3:78FD7C8 BCP4:F78FD4C4 OSVer: 512600 Product:256_1
And error report content is:
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\Mini031610-02.dmp
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\sysdata.xml
What I have done regarding to try to solve the problem ,but not worked at all:
1-I have uninstalled Itunes ultimate version(iTunes 9.0.3 for Windows XP,Vista or Windows 7) and other Apple related components on my Laptop(apple application support,Apple mobile device support,Apple Software Support,Quicktime etc.)
2- a-I re-installed all components mentioned on step 1 and plugged my Ipod: It works when I plug for first time,then I sync with my audio,art-work folders.Then I unplug my Ipod to listen music and see my Art-work,when I plug my Ipod for 2nd time to my Laptop,it crashes and that same blue screen error occurs.
b- I uninstalled all Apple components and plugged my Ipod to my Laptop,it charges the battery but no blue screen occurs.
3- I reset my Ipod and meanwhile uninstall all Apple components again(exactly like in 1st step) in my laptop,then I re-install all components to my laptop, and follow the same steps as exactly in 2nd step.I plug my Ipod and it works for first time,than I do sync through Itunes again,than I unplug and use my Ipod,when I plug for 2nd time than the same blue screen error appears and laptop crashes.
4- a- I reset my Ipod and Meanwhile uninstalled all Apple components,I re-installed iTunes 8.2.1 for Windows XP,Vista or Windows 7) but the same blue screen occurs.
b- I uninstall iTunes and plugged my Ipod to my laptop,no blue screen occurs.
5- I asked my colleague who has MacBook and plug my Ipod to her MacBook, than open Itunes,but Itunes(iTunes 9.0.3 for Mac OS x) can not see my Ipod as device and I am not able to do anything.
6- I've searched in Apple official websites and Google and many Blogger sites,Fan sites and all other possible technical sites but could not find any solution.
7- I've contacted(phone call) to the Local(Portugal) Support Apple Support Centre and explained all history of the problem clearly.But they could not help me,they advised the same possible solutions which I've already done and they said that they can not do more.And than they gave me a support mail address to contact.([email protected])
8- I've sent an email to [email protected], 2 days later they've answered me with the information that they are phone based support therefore they not provide me support.
Basically I am not able to import or export anything to/from my ipod,anyway all windows is going down.
It is first time I buy Apple product.My friends who have Apple products were generally positive about them,and I was thinking to by a MacBook as well,but after this problem I got doubts and I am not satisfied and happy at all. Since days I am trying to find solutions and find the exact support contacts to get helped with this problem.But could not reach any information. Now I don't have any positive Idea about Apple products or support service.I went to the Techno-Market which I bought the Ipod to change with an Iphone or at least try to have my money back if not possible to swap it with Iphone,but they've told me that it has been more than 15 days and they can not swap it or refund it,even if it was possible they would not refund it because the very sensitive backside of Ipod has some small but visible scratches.
Anyway I can see the difficulty of having Apple product,having support of product and finding the right contacts to communicate is not easy and I would really be very happy if anyone could change this idea of mine with helping me out to use my Ipod with peace and without any other problem.
As you can see,I spent a lot of money to buy it and spent days to find solution to my problem and spent a lot of energy to find right Apple Support contacts to help me with my problem.And I am not able to use my product as I wish.
Please advise me regarding to solve my problem. I hate to deal with courts and other legal ways to take action in those kind of cases. But if not of course it will be my last option to do it so.
I am waiting an answer,please try to answer me as soon as you have an answer for me.
Thanks In advance
Best Regards
PS:If you provide me an email address which I can send all print screens and full blue screen error message .txt I'll contact you soon after receiving your contact.
Fatih
[email protected]

Have you tried the following document, kohida?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502]

Windows Blue Screen - when trying to re-sync an IPOD after doing 5 R's

My windows based Itunes failed to recognize my ipod, so I trouble shooted and finally ended up doing the 5 R's.
This resulted in a "Blank Ipod" (after restore).
I was able to successfully get Itunes to recognize my ipod after the restore. That is when a "major problem" occurred.
When my 37 gigs of MP3s on my PC attempt to automatically update onto my "blank ipod", my system crashes giving me the dreaded windows BLUE SCREEN! The error messgae indicates that a physical memory dump occurred and the system shuts down.
I figure it has something to do with all of those gigs trying to update onto the ipod. SO, I start to manually transfer (drag and drop) about 100 mp3s at a time onto the ipod within itunes. It still crashed after the 3rd batch of 100 mp3s.
Has anyone experienced this? Does it have anything to do with Mirosoft's newest IE vunerability? I use Firefox usually, but sometimes HAVE to use IE. What can I do?
This really *****.
thanks for your help.
Zeppy
Dell Dimension Windows XP

hi zeppy!
hmmmmmm. a 0x7E? that's not the most commonly reported BSOD code here.
but the MS KB seemed to have at least one clue for us.
(1) sometimes people can get blue screens when they plug in an ipod if their FireWire, USB, or dock has gone bad. i see from that STOP message resource that the 0x7E can be associated with dodgy USB.
by way of tracking down that possibility, do you still get the BSOD if you connect to a different port? (or, if you've got a dock, connect directly to a port instead?)
(2) on general principles, we'd better check for malware. download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer online scans, run those as well. (they can sometimes pick up an infection in cases where the security software on the PC has been compromised.)
(3) especially if you've recently installed any new hardware on your PC, head into Device Manager to check to see if there's any alert/warning messages showing up next to any of your devices. if you see any, what do they say?
(4) let's also let's also capture a minidump of the crash and send it to the Discussions Hosts, so they can throw it over the fence for the Apple engineers to analyze.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b

My iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the scree

my iphone 4s was updating to like 7.1 or 7.2 and i tried to updating by the iphone but it froze and turned off. and when i tried turning it back on the phone kept going to a screen that said plug it in to your computer i did but it froze at the screen where it says plug it into iTunes. ive tried plugging it in to the computer but the phone turns itself off in the process. my old phone broke so I need to use the 4s

Hi sgray2832,
If you are having an issue with your iPhone becoming unresponsive or turning off unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Best,
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Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

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Thanks, Bill. Your response has been the most helpful. I have not yet tried the steps in your articles, but have a little more info that may help narrow it down. However, it has not happened for a couple weeks. I run a large CAD progam that also has never caused this issue.
The blue death screen occurs only when PS is open and when the computer goes to the screen saver. When I wake my screen this message is there:
"A problem has been detected an windows has been shut down to prevent further damage to your computer.
The problem seems to be caused by the following file: win32k.sys
PAGE-FAULT-IN-NONPAGED-AREA
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. I this is a new installation, ask you hardware of software manufacturer fo any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable such components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.
Technical Information:
*** STOP: 0x00000050 (0xE57C1304, 0x00000000, 0xBF8892C3, 0X00000001)
*** win32k.sys - Addre4ss BF8892C3 base at BF800000, DateStamp 4ff2f633"
Beginning dump, blah blah blah.
After this happenend 2-3 time after installing the PS trial, it was obvious that it was the only software change I had made. I stopped using it and went back to using my PS4 and the blue screen never happened again...until I purchase my subscription and used it again. I don't know if any of this helps narrow down what I can test, but you have given me the most knowledgeable feedback. Thanks again.

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Using NI VXI-8360T MXI-VXI and PCIe8362 controllers.
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http://digital.ni.com/public.nsf/allkb/6B1F05BB5C0E321186257950007424B2
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hello i have a problem when i start woorksheet, my computer crash with blue screen.
OS: Win 2000 pack 2 and dasylab 7.00.05 ;ddi7.02 ;nidaq 7.0
I hve this problem sometimes and need to reebot my computer.This worksheet is used to generate 4 signals to output and have an acquisition tooin this 4 channels.
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The DASYLab development team has read your message, and advises that there is insufficient information to be able to even start diagnosing the problem. We suggest that you send a note directly to [email protected], with your full contact information, DASYLab serial number, and the following technical information:
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-What other programs are running at the same time?
-Does the worksheet crash every time?
-Does the NI-DAQ Test Panel work correctly for both inputs and outputs?
Sorry that we cannot be more help in this forum; we do not have much experience with blue screen under Windows 2000. This is very hard to do, and is almost always related to a hardware problem - either a resource conflict, or problems with one of the installed hardware devices (DAQ, Video, Memory...).
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Measurement Computing (MCC) has free technical support. Visit www.mccdaq.com and click on the "Support" tab for all support options, including DASYLab.

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Computer goes to blue screen when ipod plugged in.

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