Computer graphics card issue

i recently bought an HP pavillion dual processor... ever since starting it up it has CONSTANTLY overheated on me.. i went out and purchased a computer cooling fan and it STILL overheats... however recently i was going through a few files to get rid of unnecessary things that were running and slowing it down and i may have accidentally deleted the graphics driver... when i start the computer i get nothing but a black screen... nothing else but the mouse apears and i cannot get into any aplications or use anything on the computer. how would i go about fixing this problem and reinstalling the graphix driver /card? the screen is just black... so even when something pops up on the computer... i cant see it... i cant see anything at all... is there anything i can do to fix this problem?
thank you soo much in advance... i am two minutes away from having a computer shaped hole in my window..... haha although it was a tad to expesive to just throw out thats what you get when you buy from QVC .....

Hi there @alexandra13
Welcome to the HP Support Forums!
Ok, I understand that you have been having heat problems and that while try to make adjustments, you think you deleted the display driver and now you are getting a black screen. I am happy to help with this.
I would start with this:
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
Another option would be to try a system restore, or if necessary as system recovery to the factory settings. If you choose the system recovery, just be sure to backup any data on your notebook first.
Performing an HP System Recovery (Windows 8)
Troubleshooting HP System Recovery Problems (Windows 8)
Using Microsoft System Restore (Windows 8)
If you do not wish to try a system restore of recovery, then please post the full product number of your notebook. See the following, if you need help in finding that.
How Do I Find My Model Number or Product Number?
Let me know if that helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Hello,
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Screenshots:
http://imageshack.com/a/img537/653/IgdBK9.png
http://imageshack.com/a/img538/9601/WLQYnM.png
http://imageshack.com/a/img538/152/EIFd22.jpg
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JGFilm88
Thanks for the follow up information for my video card/graphics card question that came to mind out of curiosity.
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Hm, sounds tricky.
I can suggest you the following:
Download the latest bios for your machine from the toshiba download site:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp
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Nice weekend

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Ok, so I sarted to experience the same problem last week and this is what I did to fix it.
First I want to explain why this Fix works so I don't look like a total jack***trying home remedies:
What heating your GPU does is that in case that your card overheated some connections may had become loose as your logic board expands, basic thermodynamics. The heat will cause the soldering material to melt releasing the GPU pins from contact with the logic board. The heat coming form the heat gun can help to reconnect these pins. If you over heated your GPU and your card fried then your only choice is to replace it, which I don't think is possible without you having to pay for a new motherboard since the GPU is attached to it from factory.
Here is the link to the tutorial.: https://www.youtube.com/watch?v=Ti8LqIHMnlQ
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Tools Needed: All can be found at any RadioShack Local Stores
1. PHH00 & T4 Screw Drivers
2. Thermal Compound
3. Circuit Cleaner (Rubbing Alcohol Works)
4. Heat Gun ( Can found at any Hardware store)
<Edited by Host>

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Is there a way to fix this issue? Or should just get rid of this thing and buy a PC.

You might want to use Driver Sweeper and remove (deinstall and delete) your old drivers first, before installing new drivers.
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Photoshop has crashed both my computers due to a graphic card issue. I would like to revert to old system.

Photoshop has crashed both my computers due to a graphic card issue. How do I
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Previous via Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
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As I am an owner of one of these computers and I'm living in Israel, and in Israel no one has heard about this issue - my question is if there is a real problem? Thanks in advance

http://support.apple.com/kb/TS5167
Bring a copy of that page to your authorized service center, and the link to it.
Sadly, Apple did not put it on:
http://www.apple.com/support/exchange_repair/
which would be the normal place to address such programs.

AMD Graphics Card Issue

This past year I switched to CC. I then discovered the 2014 version of Adobe Premiere Pro required me to upgrade my video card. I have Intel i7 920 running at 2.67 with 4 core with 16 GB installed and 32 GB total virtual memory on a board. My computer guy installed AMD R9 290X. It never worked right. In the initial testing it looked fine. The software that came with the card showed solid performance, when I took it home and started to use intensive video applications such as Warp Stabilizer after a few minutes the whole computer would slow down and the computer would literally stop. We went through replacing three video cards. All did not work. We switched out to a R9 285. (He sold AMD) It worked, but I didn’t try doing the warp. I finally did try using the Warp Stabilizer on a video last Sunday and the computer shut down. Now the computer is acting as if it doesn’t have any accelerated video card at all. Windows says the card is operating fine.
Before I switch brands I want to make sure I have done everything. I am not excited on dropping unexpected dollars here. The video card is listed by Adobe as approved.
Is there a diagnostic program that will show that Adobe programs are working properly with the video cards?   I am not going back to my same computer because this is over his head. If you have any suggestions, I am all ears, but this is out of my technical league. I just want to do video.
Here is my event log bug check: and below that are the settings for the video card
Critical            12/1/2014 1:06:16 AM         Kernel-Power           41        (63)
Log Name:      System
Source: Microsoft-Windows-Kernel-Power
Date: 12/1/2014 1:06:16 AM
Event ID:      41
Task Category: (63)
Level: Critical
Keywords:      (2)
User:          SYSTEM
Computer: Owner-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2014-12-01T09:06:16.972413100Z" />
<EventRecordID>28887</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
    <Computer>Owner-PC</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="BugcheckCode">74</Data>
    <Data Name="BugcheckParameter1">0x7760132a</Data>
    <Data Name="BugcheckParameter2">0x2</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0xfffff88002d86ca0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Message was edited by: ROBERT UNETIC
Update 12/11/14 - Finally was able to have Adobe syc with computer. Answer is graphics card works. Heavy graphics use such as Warp Stabilizer may cause shut down. "Oh", Maybe a cigarette warning would be helpful on the app. Maybe an app to signal that's what occurred or suggested techniques of maybe breaking up large clips into smaller ones. Anything would have save me hours of investigating. I mean do we all have to be techies to use this product?

hi Ashish1793,
If you're running on Windows 7 64bit, can you consider the following:
1. Navugate to the Control Panel (icon views) > Display Adapters and uninstall both the Intel and AMD Display driver then reboot.
2. Install the Intel Display Driver first then reboot.
3. Install the AMD Dislpay Driver (the files will be extracted drivers to the C:\Drivers\VGA folder - overwrite if prompted and reboot if necessary)
When finished, you should now have both the Intel HD Graphics 4600 and AMD R5 M230 in the Device Manager > Display Adapters
If you get a Code 43 error on the AMD Display Device Manager, try to install the AMD R5 M230 driver directly from AMD website and observe.
If you have Windows 8.1, download the Intel and AMD Display driver from the G50-70 drivers page and install them respectively.
Similar threads:
Issues while installing graphics card (ATI Radeon R5 M230 - 1GB)
AMD R5 M230 on G510 windows 7
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Bad graphics card issue

Having some trouble with my 15-inch Early 2011 MacBook Pro running OS X 10.8.3
I was using the computer with no problems for nearly two years, then one day I was using chrome and suddenly, the computer crashed with a dark blue screen with horizontal lines across it.
From that point on, the graphics would get glitchy every once in a while for the next few days, commonly resulting in the blue screen crash. After a lot of searching around online, I learned that it might be a problem with the discrete graphics card (AMD Radeon HD 6750M) so I downloaded gfxCardStatus and set it to "Integrated Only." It seemed to fix my problems and the computer ran fine for the rest of the day.
The next morning, when waking the computer up from sleep (I had closed the lid the night before) all I saw was an unresponsive black screen, and the fan started roaring. I rebooted and some of the graphical glitches were back. Once the computer booted, it crashed to the blue screen before I could set gfxCardStatus to integrated only (the program is set to open on startup, but doesn't remember my selection)
Since then, I have found that I can't restart my computer without it crashing, and I am lucky if I can boot it up. If the computer sleeps for a long period of time, it seems to crash as well.
Is there any way I can totally disable the damaged discrete graphics card, so that it doesn't interfere with my computer?
Thanks.

See here: https://discussions.apple.com/thread/4766577?start=45&tstart=0
...and here: https://discussions.apple.com/message/24977875#24977875
...and here: http://breakfree.cc/
...also:
http://www.macworld.co.uk/news/mac/widespread-2011-macbook-pro-failures-reported -3497935/
http://www.techrepublic.com/blog/apple-in-the-enterprise/internet-reports-sugges t-possible-2011-macbook-pro-graphics-issue/
http://action.mbp2011.com/
...etc

HP Probook 6560b Graphics Card issue

Dear all,
First off... sorry for the long story...
Somebody has to explain this to me as I do not know what is going on.
I have a Probook 6560b laptop which has a AMD Radeon HD 7400M series graphics card.
Last saturday while I was messing around in Windows 8.1 Pro my screen suddenly went crazy. It looked like the screen you see on hacked computers in the movies. Everywhere pixelated.
I thought nothing of it and did a hard reboot. Laptop worked afterwards no problem.
Monday going to work my laptop screen started to go crazy again. I could not understand what was the issue. Everywhere pixels going from left to right and back and forth.
Then it happened. Blue Screen Of Death with the error : VIDEO_TDR_FAILURE.
I shut down my computer. Waited for a couple of seconds and turned it on. Screen was not working. Not even the bootloader with the HP logo wasn't showing.
I disconnected the charger, pulled out the battery and pressed the on off button for about a minute. Placed the battery back, turned the laptop on and screen got back.
But this was the beginning of many pixel error and frustration. Long story short (as up till now it has been a short story) screen did not come back on again and windows gave me a BSOD with error message VIDEO_TDR_FAILURE.
At this point I was convinced it was an hardware issue. I am guilty of playing games which gives a heavy load on the GPU.
When I connect an external monitor to my laptop I could see the screen but windows still gave BSOD.
Logged into safe mode... made a backup and installed windows 8.1 again. Aha everything was working... now ready to install the drivers...
The moment I installed the GPU drivers again BSOD with VIDEO_TDR_FAILURE. This is an hardware issue... I gave up fixing it... logged in safe mode... set the drivers to work with the normal display adapter.
So I was now working with a laptop screen that wasn't working... and a external screen hooked up to my laptop. I was looking to replace the chip on my laptop (which is 216-0809024 for those who are interested).
I know what you're thinking... It's an hardware issue... you know what the problem is ... go fix it...
Now comes the weird part:
Today I installed a couple of software on my laptop and it needed to reboot. So I said yes and the laptop was rebooting... Suddenly the screen of my laptop turned on and showed everything like it was normal.
Already given up on the chip I figured this must be a fluke... so I did a shut down... and started my laptop again...
Laptop screen was working...
*scratching my head at this point
So then I thought what would happen if I install the drivers... So I installed the drivers...
Laptop screen was still working...
*still scratching my head...
I have to shut down and reboot the computer... the GPU must be going crazy... So laptop shut down and reboot...
Laptop screen was still working...
*still scratching my head...
Installed 3D Benchmark... to see what is going on... All test at 60 FPS...
The GPU is working again and screen is working...
I have no clue what is going on and no clue how this can happen... After 3 days of not having a working GPU I suddenly have a perfectly fine GPU...
So I had to come with my story and had to ask someone... what the f???
Can someone explain this to me?
Sorry for the long story...

After working for about 5 hours straight with no errors...
Screen died on me again... Funny thing was that it did not die on me while testing the gpu...
It died on me when I was remotely connected with another laptop using RealVNC...

Graphic card issues vs. Hard drive issues

My laptop recently died on me. It was super hot and the circle of death kept popping up. Finally it took too long to load and my friend tried to repair my disk and that failed. So then my macbook pro was left with a folder with a flashing question mark inside it. I took it to another repair centre since my warranty ran out and I wanted to get it fix ASAP for uni and booking appointments at Apple take forever. They initially told me it's issues with my hard drive and quoted me a price. Then I called them and they told me it's my graphics card and the price to fix it is more expensive.
I've done some research and from my symptoms it's consistent with a failing HD. I can't find any info about a failing graphics card, but not glitches appeared on my screen or anything. I just am unsure whether they've correctly diagnosed the problem.
So my question is, pretty much, do you think these guys are dodging me?

What you are stating seems like a HD failure, but what if there were multiple problems on your computer? What did your friend do before it had the folder with the question mark? What model is your MBP? I remember reading there were problems with the nvidia graphics chip for a particular model.
If you don't trust what the computer shop is doing, then simply bring it to somewhere else to diagnose it again.

Graphics card issues code 43

First of all, i have a dell inspiron 530. Using a GeForce 8300 gs graphics card and have vista 32 bit operating system.
I have been having problems with my graphics card lately. I just recently was having issues with it. I would be playing a game and everything would run great untill randomly one day, random colored squares appeared on my screen and flashed my monitor off then back on. When it flashed back on it was fine for a bit then it did it again. The next time i turned on my computer, i cheked my driver settings and it said it has stopped working, error code 43. I called geek squad, which is where my warranty is at, and took my computer in. They took the computer for 3 weeks, (which sucked by the way), and replaced the graphics card, and ran diagnostics. When i got it back, which was the other day, i turned on a video game. It ran fine for about five minutes then the screen turned itself off and went into power save mode. I could not turn it back on unless i restarted teh computer. After doing so i checked the driver settings again and the error code 43 was back. Anyone have an idea of what could be causing this. I have seen forums this site for similar problems, but nothing seems to be working. Pls help.
btw sorry for the length of the post

got the same trouble , +- same pc specc as above mention , help pls

Dell Inspiron 530 Graphics Card Issues

Hello Guys,
I recently received a EVGA SC GTX 750 Ti from a friend and decided I would install it in my Inspiron 530. Here is what happens when I disable my integrated graphics using device manager (Windows 7 Ultimate) and plug in VGA through card: The screen starts, and the dell splash screen loads (BIOS) but then the screen goes black and then the system beeps once.
I proceeded to believe the card was DOA, I tested it in a friend's Inspiron 570 with the same PSU and it booted into Windows.
This tells me that my PC has adequate power and the card is not DOA.
The only difference is that his PC is PCI 2.0 while mine is the primitive Gen 1.0.
This shouldn't be a difference however, because they are all backwards compatible. So could this be a BIOS issue or what?
Please give your suggestions.
Thanks

I am running an Inspiron 530 with an Asus Nvidia GeForce GTX 750 Ti 2GB DDR5 graphics card. No problems at all here The card works great, I am very pleased. I would recommend upgrading the power supply to at least 400w for the card. The Corsair PS that I am using works very well, and is modular.
You say you are running Core 2 Quad, so I am guessing you have the 03 motherboard, and not the 02 that I have. My board only accepts a Core 2 Duo. I am running a Core 2 e8500 3.3Ghz.
How much RAM do you have? I would recommend 8GB of good RAM for the 530. I have 8GB Corsair RAM and it works very good, even for DDR2.
I recommend the following:
1. Unplug the graphics card and all other cards from the motherboard.
2. Update to the latest BIOS for your motherboard. Revert back to factory BIOS settings after you update, and tweak your BIOS from there to make sure everything is configured properly to use a graphics card.
3. Plug the card in and try again. Upgrade to the latest Nvidia drivers.
4. Try the card on a different computer. The card may be your problem.
Post feedback of what you do.

Computer graphics card issue

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