Computer hard drive replaced, can i retrieve previously purchased music?

Basically as above, my computer had major probs and had several pieces replaced including the hard drive. I have authorised it on my itunes account but is there any way to get my old purchased music back or will i have to buy them again?

Sorry, but officially Apple does not allow redownloads of purchased items. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places. If your hard drive was erased and you don't have a backup of your purchased items, and don't have them on an iPod, you're probably out of luck and will need to repurchase your tracks.
If you have your tracks on an iPod or have them backed up, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.

Similar Messages

Computer Hard Drive Crash - Can i reinstall my ipod music to new HD/Itunes?

My hard drive crashed and i have replaced it. I'm afraid to connect my Ipod Classic back into my new download of Itunes. Will i lose my 30 gigs of music or is it possiable to transfer the music from my ipod to the new (empty) itunes?
I have put many hours of installing my CD colection into my old hard drive/itunes and would love to avoid that again.
I Know, I Know, BACK-UP BACK-UP BACK-UP. Lessons from losses

Ok, I won't say anything about backing up, it sounds like you have learned your lesson. Anyway, forum regular, Zevoneer, has written a very extensive explanation on how to move your library iPod>iTunes. Please see Zevoneer's post on the following link.
http://discussions.apple.com/thread.jspa?messageID=6057184&#6057184

HT201272 I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

I can see my previously purchase music, it says downloaded but why can't i download the music? The were accidentally deleted from the itune folder?

Do I have to have icloud to download previously purchased music?

Computer hard drive replaced what about syncing

Had hard drive replaced. What will happen when I try to sync my phone

Try doing a search, this has been asked and answered about a billion times.
Not trying to be a jerk, but it wouldn't kill you to help yourself a bit and search either.

HT4759 how do i authorize my computer so that i can download my previous purchase

how do i authorize my computer so that i can download my previous purchase

In iTunes, Store Menu>Authorize this Computer.

How can I download previously purchased music

Some previously purchased music has apparently been deleted from my computer, and, consequently, from my iPhone. Download of previous purchases is one of the new features in 10.3.1. But, I can't figure out how to do it. When I go to the selection in the Store, it says that it was purchased and does not give me an option of either downloading it again, or even purchasing it again.

Thanks, Steve. This did not resolve my problem, but I did get it fixed. When I did as you suggested and navigated to the selection, it did not show the cloud. Instead it displayed "Downloaded". So, I went back to my Library and deleted the entry there. I forgot to mention that the listing was still in the Library, but the song was not on the disk. After I deleted the entry, a "cloud" appeared. I clicked it and an new copy downloaded.
Thanks again for the help. Although it did not directly fix the problem it got me started in a direction that worked. I had never used the "cloud" before.
Regards,
Bill

Can't download previously purchased music to new iPad "Associated with another Apple ID"

Hi There,
I have a brand new iPad Air and can see my previous purchases in the Music app. But when I try to download (by clicking the download/cloud icon) I get a confusing error:
"This device is already associated with an Apple ID".
The thing is, this is a brand new device - how could it be associated with another Apple ID?
The only other Apple ID on the device is the one used for iCloud - could this be confusing things?
Does anyone know how to get music onto the device?
Any help would be much appreciated.
Cheers
Ben

Thanks Amish,
Dang it, I accidently marked your question as the answer from the email notifcation and can't change it.
I purchased it from Apple and have been in contact with them for over a week. Unfortuantely, they insist I'm logged in using differnt accounts despite me sending screen shots to the contrary.
I'm posting here becauase I'm getting nowhere with Apple - it's like they're stonewalling or the person I'm dealing with (Russ) is assuming I'm an idiot.
I've been using Apple products for 25 years, look after an OSX server (have also maintained a Microsoft SBS server) so am quite familiar with computers and user accounts.
But this situation has me stmped - both in terms of why it doesn't work, and why I can't get Russ to understand that I'm not logged in using a different Apple ID.
He keeps senindg me links to iTunes terms and conditions - I can't listen to music purchased from Apple on my Apple dvices also purchased from Apple. How can iTunes Ts & Cs justify that?
I've decided to a go a differnt route and report a problem via iTunes and see if I get a more helpful support guy.

How do I retrieve previously purchased music from itunes after downing loading from iPod

I sent my previously purchased music to iTunes from my iPod and it disappeared. How do I get it back. I read that this is an issue in court at the time. HELP!

You'll find the answer here:
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

Hard drive replaced, can't update site or create new site

My hard drive crashed and was replaced. I had backed up the pages of my site, but apparently not the domain file. My site is still on the web but I can't update it. Now, I can't even start over from scratch. When I open iWeb, the only thing in the site organizer is "site" and the "+" button to add a new page is disabled, as are all the commands in the pull-down "file" menu (except for "close").
Any ideas how I can start over and build a site again?
Thanks!
iBook G4 Mac OS X (10.4.8)

You can't.
the file that you should have backed up was your Domain file. iWeb could not rebuilt the domain file from the publish html files.

Several "default" applications are missing from my new hard drive. Can I retrieve them somehow?

My 4-year-old Mac Hard drive got screwed up so I got a new hard drive, and when i got it back, Garageband and Iphoto were missing. Is this normal or did the apple guys make a mistake?

Do you have the original Install Disc, or any iLife Disc(s)?
Often Apple will replace the OS with a later one, was 10.6.x originally your OS?

New Hard Drive - How to re-download previously purchased songs?

I have an iTunes account. My son and I have purchased songs thru the same account. I have my songs in iTunes in my mac desktop. He has his songs in his iPod.
My desktop's hard drive recently died and had to be replaced. I had all my songs backed up so no problem there.
But my son did not have all his songs in his iPod.
When I go to the iTunes store I see all the songs we have purchased but I can't figure out how to download them again to the new hard drive.
Any help is appreciated.
Mac OS X (10.3.9)

See this -> iTunes Store: Purchased content can be downloaded only once
Go here -> http://www.apple.com/support/itunes/store/lostmusic/
and send an email to Apple.
They have been known to allow users, on a case by case basis, to re-download songs ONE TIME.
If they do allow this, make sure to back up any purchases immediately.
Also, if the songs are on an iPod, they can be taken off the iPod back onto the computer.

Moved iTunes to external hard drive, iTunes can't find location of music

I recently moved my iTunes and library to an external hard drive as my laptop was running too slowly.
Suddenly I can't play any music (only some podcasts) directly from my iTunes. Those selected in my iPod Selection folder will play on my iPod.
There is an exclamation mark icon in the column next to the name. I've looked in the library and all the songs are there in .m4a format.
Does anyone know what I can do??????
Cheers
Kate

Windows will change the letter of the external drive you moved your stuff to inadvertently. If you go into control panel, computer management and drives. you will see the drives listed. Try changing the drive letter back to the original drive letter when you moved the files, right click on the external drive and change it back to f: or g:, making sure to unplug any other usb sticks/memory sticks drives you might have used since the last time you moved your files to the external drive. Do this a couple of times if it happens again and xp will remember to reserve that drive name for you.

Using an external hard drive I can't transfer my library (music,apps,books) to a new pc to a new pc

I've bought a new laptop and need to transfer my entire library of music, apps, and books to that new computer. I have an external hard drive and exported library to it but now I'm unable to import it to the new computer. Did I not back up the external correctly or am I unable to download all the info to the new computer?

If the "new PC" is not an Apple, then your Apple Apps will not be compatible with the PC. So you are NOT able to transfer them.
Hope this helps

Can I retrieve previously purchased itunes if I lose my phone?

Hi. I recently lost my iphone. I purchased a new one. On my itunes I can see the music I had previously purchased but it indicates it is on another iphone (i.e. the one I lost). Is there any way to retrieve these previously purchased songs?

Use the Transfer Purchases function in iTunes, or click here and follow the instructions.
(80990)

HT1660 I had iTunes on my computer when it crashed, can I retrieve these purchases.

I had iTunes on my computer when it crashed, can Iretrieve those purchases.

Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

Computer hard drive replaced, can i retrieve previously purchased music?

Similar Messages

Maybe you are looking for