Computer is authorized, but I have to authorize individual songs, there is one problem...
...the e-mail I used to purchase the songs is now closed. I had closed it down because I wasn't using it. However, I failed to switch my iTunes account e-mail when I did this. I have the computer authorized (I used a new account with an updated e-mail for this since I can't access my old account), but iTunes is asking me to authorize the individual songs . The only thing is, I don't remember the password to my old account.
I've tried looking at the Support page to find an e-mail to send to customer support, but I didn't see one. Does anyone have the e-mail for iTunes Customer Support?
It has always been very basic to always maintin a backup copy of your computer for this very occasion. Use your backup copy to put everything back
If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help
Are the songs authorised to the same account?
Often people change their e-mail address over time, and also decide to set up new iTunes account names using that e-mail. You can (and should) continue to use an old e-mail address as your account name. Then you don't run into the issue of having different songs authorised to different accounts.
To check the authorised account for the song, click "Get info" on the song name in iTunes. It will show the account name in the Summary panel.
If you have set up multiple accounts, log into each one, and burn the songs to CD as audio tracks (i.e. like a normal CD, not a data CD). You can then re-import the files into iTunes without the authorisation embedded into the song. -
I just recently had to restore my computer to factory settings and when I redownloaded iTunes and tried to transfer my music from my ipod but it said that I had to authorize it, I did then it sais that the computer is authorized but that it was unable to transfer the music. This happens every time except with my ipad where it tells me it can transfer over my apps. What should I do?
See TS1389 - iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
I originally set up my iTunes account on my computer at work, now that I have a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?
Hello John,
It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
You can also download your apps using your purchased history in iTunes with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!
I have a pc and am trying to get my music through my iTunes on my computer. I didn't have any trouble syncing my iphone 5S but can't get it to sync with my 6. OS 8.1.3
I open iTunes on my pc, plug in my phone, then I click on the picture of a phone on the upper left hand corner of my music library. Then I get a box of options with sync at the lower right. I have clicked "automatically sync when phone is plugged in" and have also tried to do it manually by checking specific songs and albums. Every time I hit sync the box pops up that says, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To authorize this computer for items purchased from the iTunes store choose Store>Authorize This Computer."
I took those steps and a box pops up that says "this computer is already authorized."
I have my recently purchased music on my phone that came through the cloud when I restored my phone. But I want my old music from CD's that I put on my iTunes library in my computer. I had all of this music on my old phone.
Thank you so much for your time! I'm obviously not very good at this! -
My computer is authorized, but when I try to open a recently downloaded audio file I get asked for my "Audible username and password" and my AppleID and password do not work.
thats because audible isnt apple provided, its a third party app/website so you'll have to get it from them
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i used to download app using my freind ID nw i get mine so i try to sync wiz itunes in lap it ask me to authorize and it already authorized but keep asking to authorize ???? what shall i do ?
Any content that your friend downloaded will be tied to their account - so if you want to sync to your computer's iTunes and keep that content then you will need to authorise your friend's account, and you only be able to download updates to their apps via their account. You should delete the apps and buy/download your own copies of them.
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When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer. My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.
If you are running Tiger, you don't have time machine.
You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups. The free versions do a lot and you can upgrade to the full-service versions for small change if you need more. The one time I used SuperDuper! for cloning a volume it worked just fine.
(My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.) -
HT1420 unable to import apps getting this computer not authorized, but music etc. will import
unable to import apps getting this computer not authorized, but music etc. will import
cougar78 wrote:
With me it transferred everything but music and videos. Also it required me to enter my email passwords again (I have several accounts setup). Every time I went to the music tab, it said it couldn't find the file with the name of my 3gs phone name. So now after it installed every app it had stored in my itunes (many I deleted off the phone), I am trying to start fresh and see if I can just add movies and music manually and be glad contacts, email accounts (sans passwords), and the other settings did carry over.
Were any of those email accounts POP email accounts?? I don't think emails that are locally stored on the iphone are saved when you backup. -
Im trying to download previously purchased itunes on a new PC, but get following error message "computer not authorized". How do I authorize new device? thanks,
cPress the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(81383) -
I am trying to home share with my new MacBook. The music library I am wishing to share is not displaying anywhere on my new laptop under music or library. My computer is authorized and I have tried restarting itunes, etc. Any help/ideas?
Are you using the same ID for homesharing on all devices.
By the way shared libraries don't show up under either 'Music' or 'Libraries'. -
My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!
When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB -
PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(
You have to make an appointment with the genius bar at your local Apple Store for an evaluation.
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When I updated itunes I lost all of my music, I was able to retrieve it from a previous itunes library, but now some artists have all of their songs listed under one "unknown album." Is there a way to separate these songs back into the correct albums? Also, is there a way to make songs that have a featured guest just show up with the rest of the album instead of making a whole new spot for it? Thanks!
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.
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