Computer is Authorized but songs uploaded from CDs won't play
I have looked at all of the entries about MacBooks not playing songs, due to not being authorized, etc. I have tried all of the fixes, I have never had another Apple ID or username. What DID change, though, was the credit card I used to buy songs. That's when the problem started for me, but half the songs it says aren't authorized are uploaded from CDs. Is there a way to fix this without re-uploading all my CDs?
Hidden purchases? http://support.apple.com/kb/HT4919
Are you sure you're signed in with the right apple id? Check under Store at the top of your screen, and right click the song >> get info >> summary tab. Same apple ids?
Similar Messages
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what happened to my playlists? I just loaded version 11.0.4.4 and all my playlists and songs uploaded from CDs to iTunes disapeared!!!!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library as iTunes Library (Corrupt) and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2 -
Songs Purchased from iTunes Won't Play on iPod
I purchased some songs from iTunes. They play perfectly fine on my computer through iTunes. However, when I disconnect my iPod from my computer and try to listen to those songs with my headphones or in my car through my iTrip, my iPod just skips over those songs and goes to the next song in the shuffle. Or when I try to play the whole album, it'll show 1, then 2, then 3, and so on...it skips through the whole album then ends up at the main screen without playing a single song. I've tried deauthorizing/reauthorizing my computer, I've restored my iPod many times, I've cleared my library and restored it with my backup files, I've uninstalled and reinstalled iTunes, I tried using an old updater to get the previous iPod software, but that doesn't play vidoes, and I've done all of the above on three different USB ports.
I've called Tech Support many times and they keep telling me the same thing and nothing works.
So, I finally made my way into traffic-congested Tysons Corner to the nearest Apple Store and all the guy could tell me was that the file was corrupted and to re-download my purchases. So, I go back home, get on iTunes, search for my purchases and I'm told that my purchases can only be downloaded once.
OMG! Someone help! Is there anyone out there having the same problem!??!?!
Dell Dimension 4550 Windows XPEnable the iPod for disk use. See How to enable disk use.
Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
Now, drag this song only to the iPod, and eject the iPod from iTunes and disconnect it from the computer.
Does the song play on the iPod ok? If so, log out of the new user account and log back in to your normal one (the one you have issues with) and reconnect the iPod to the computer. Keep manual transfer selected for the moment. Drag some of the older purchased music (the ones that wouldn't play before) to the iPod.
Eject the iPod and disconnect it. Do those songs now play ok?
If not, first try this step.
Delete the SC Info.sidb file. Open iTunes again.
Now transfer some of the affected music to the iPod again. Does it play ok? -
Song imported from iTunes won't play in GarageBand
I downloaded a song into iTunes and it plays fine. Then when I put it into garageband, it won't play any sound. The preview of the song on the side in garageband will play, but once it's put in as a track it won't play. I've tried restarting garageband and the whole computer and I'm fully updated. Any ideas on what's wrong?
well, the crashing problem persists. the flat line persists with no sound. ive let the song play for its entirety and replayed it. still no sound from the flat line. i think there is an inherent problem with the importation of these files. maybe an update patch or something might help. i dont know what the crashing is about, but its annoying. Anyone out there knows whats up?
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My old hard-drive has corrupted and i have lost my library. i lost my back up too. I have restored all my purchased stuff but had 5000 songs uploaded from my CD collection. Is there anyway of transferring the CD tracks from my ipod or ipod to my iMac? Or do I have to manually upload the CDs again?
Hi,
See if this doc helps https://discussions.apple.com/docs/DOC-3991
Jim -
I am trying to sync my music from my computer to my iphone 6 but my computer keeps bringing up an error box "computer not authorized" but it is authorized. Please help!
I have a pc and am trying to get my music through my iTunes on my computer. I didn't have any trouble syncing my iphone 5S but can't get it to sync with my 6. OS 8.1.3
I open iTunes on my pc, plug in my phone, then I click on the picture of a phone on the upper left hand corner of my music library. Then I get a box of options with sync at the lower right. I have clicked "automatically sync when phone is plugged in" and have also tried to do it manually by checking specific songs and albums. Every time I hit sync the box pops up that says, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To authorize this computer for items purchased from the iTunes store choose Store>Authorize This Computer."
I took those steps and a box pops up that says "this computer is already authorized."
I have my recently purchased music on my phone that came through the cloud when I restored my phone. But I want my old music from CD's that I put on my iTunes library in my computer. I had all of this music on my old phone.
Thank you so much for your time! I'm obviously not very good at this! -
I just recently had to restore my computer to factory settings and when I redownloaded iTunes and tried to transfer my music from my ipod but it said that I had to authorize it, I did then it sais that the computer is authorized but that it was unable to transfer the music. This happens every time except with my ipad where it tells me it can transfer over my apps. What should I do?
See TS1389 - iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
My computer is authorized, but when I try to open a recently downloaded audio file I get asked for my "Audible username and password" and my AppleID and password do not work.
thats because audible isnt apple provided, its a third party app/website so you'll have to get it from them
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How do I restore my music? I lost music uploaded from CDs to macbook pro sometime ago.
How do I restore my music? I lost the music uploaded from CDs to macbook pro sometime ago...
Restore the music you imported from cd's? You don't. It will only be where you put it.
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HT1420 unable to import apps getting this computer not authorized, but music etc. will import
unable to import apps getting this computer not authorized, but music etc. will import
cougar78 wrote:
With me it transferred everything but music and videos. Also it required me to enter my email passwords again (I have several accounts setup). Every time I went to the music tab, it said it couldn't find the file with the name of my 3gs phone name. So now after it installed every app it had stored in my itunes (many I deleted off the phone), I am trying to start fresh and see if I can just add movies and music manually and be glad contacts, email accounts (sans passwords), and the other settings did carry over.
Were any of those email accounts POP email accounts?? I don't think emails that are locally stored on the iphone are saved when you backup. -
I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!
Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason -
ITunes Burns but CDs won't play - why?
Using Leopard, I burn a playlist in iTunes to CD. CD finishes and song tracks are visible, but CDs won't play either in CD player or computer. Why? This just started a few weeks ago. Have burned successfully many times before. Have "Audio CD" selected in preferences, etc. Can anyone help? Thanks a million.
I'm having the same trouble. Used to burn just fine until a little while ago. Now, it just hangs up iTunes in an eternal burn cycle. I try to force quit again & again & again but iTunes just sits there, with the blank disc whirring and spinning inside my machine. Cannot force quit so I have to restart just to quit iTunes. When the CD shows up on desktop (and in iTunes) after restart it looks like a normal, properly burned CD, complete with song titles. But when I play it, it's just erratic digital noise.
***???? -
Having updated to iOS7, I am unable to upload a video to shared stream but when I do, it won't play on any device other than the one used to upload ... help please
I also have this problem, as does everybody else I know who has tried to use the video in icloud. As the original poster says, they can be uploaded, but will only play on the device from which they were originally uploaded, appeaering only as images which display an endless buffering symbol when "played" on any other devices with which the photostream is shared.
Has anyone been able to get this to work? And if not, why is there no acknowledgement from Apple that this bug exists and will be addressed in an update (now running 7.0.2 and still no improvement)? It was, after all, advertised as one of the attractive new features of iOS 7. So why the stony silence? -
I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
Any ideas?I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.
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Here's a fix for uploaded files that won't play.
Is this you? You've found a lot of files were uploaded, instead of matched. Some of those files might even be on albums where other tracks matched. Sure you want them ALL to match, but meantime, it would be nice if uploaded files would actually play! Sure, you can see their names, track durations, etc. but if you try to play them directly, nothing happens and if you try to play an album through, when it gets to an uploaded track, it stalls or skips past it. You've checked the file type and it's an AAC so you figure it can't be a file encoding incompatibility problem and besides, whatever the file type, Apple is red-flagging anything incompatible, tells you it's ineligible, right?
Guess Again - not all AAC files are produced with the same encoder and some of them, while they'll get past Apple's eligibile/ineligible screening process, probably shouldn't.
I routinely record vinyl using Audacity and at various times I've used different encoders (not that I knew it until now). As a result of checking which uploaded files play and which do not, I'm pretty confident of the following. While some AAC files created outside of iTunes might work, those encoded using Lavf52.36.0 will not. Neither will files encoded using Lavf52.64.2. There may be others.
So what's the fix? The same one recommended for getting files flagged by Apple as ineligible to pass muster. You need to make an AAC copy in iTunes and swap that for the uploaded files that won't play.
Here are the steps I use to get it done. You may be able to streamline the process though.
(1) Turn off wi-fi to prevent iTunes Match from attempting to match any new files until you're good and ready. If you don't to this, you may end up with files you've just created being flagged as duplicates.
(2) Select all files in an album that has some bad uploaded files. Select Advanced > Create AAC Version. (NOTE: I don't bother trying to separate uploaded from matched, just too much hassle.)
(3) Select one of the files, so you can File > Reveal In Finder. Generally this will get you to the album folder that includes both sets of tracks. The ones you just created will have a "1" in the file name.
(4) Create a folder on the desktop and move all the newly created files to it. Delete the "1" from the file names. Name the folder based on album title.
(5) In iTunes, delete the listings for the newly created files.
(6) Turn on wi-fi and wait for iCloud to reconnect. Watch the cloud icon - it'll tell you.
(7) Delete the album from iTunes (You're now getting rid of the copy that was originally uploaded, so be sure you've really got the new AAC files handy to replace them with). Note you will see an option to delete from iCloud too. Check it. You want these files GONE!
(8) Select Store > Update iTunes Match. If you do a search for the album from an iCloud enabled iOS device (I use Apple TV) after the update is completed, you shouldn't be able to find the album.
(9) Select File > Add To Library and go get the folder of tunes you created.
(10) Run Update iTunes Match again.
(11) Watch the iTunes progress bar. Once the matching process has checked to see if you've added anything to your library, you'll see fresh copies of your songs uploading.
(12) As another means of confirmation, once several of the songs have uploaded, do an iOS device search for the album. You should be able to get the album to appear before the upload is complete. You may have to back out of the search and back in to get it to work, but chances are when you first see the album, the song titles will all be grayed out. Once the update is complete, give it a minute and everything should become available to you.
(13) Pick a track that wouldn't play before and watch to see if the timer starts to move, followed by music! It is now time to do a little happy dance.
I know this is a far cry from figuring out what it takes to get songs that should match to actually do so, but that's a whole different ball of wax.Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean
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