"Computer is no longer authorized" even though when I authorize it, it says it's ALREADY authorized

I'm trying to sync my iPhone with my computer. It says, though that my computer is "no longer authorized for purchased items that are on this iPhone." So I go to Store->authorize, and then it says "this computer is already authorized." (see screenshots for details). But when I try to sync again, it says (again) that it's not authorized.
I've tried:
-deauthorizing all computers, and re-authorizing the one I want to use
-removing the SC Info folder
-logging out and back into iTunes
I'd appreciate any feedback or help.
I'm using the most up-to-date OSX Yosemite 10.10.2, with most up-to-date iTunes (12.1.0.50), and my phone is an iPhone 5s with iOS8.1.3.

Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

Similar Messages

I pre-purchased an album and now 2 of the songs will not play. I receive an error message saying that my computer is not authorized to play, but when I authorize it, it says it is already authorized. What do I do?

Please help me. I have already read the tips under the support and nothing has worked.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. how do i fix this?

my macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. can anybody tell me how i could fix this? iv already tried unarthorising the computer and re authorising it but it still doesnt seem to work

Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB

HT1386 I keep getting the computer unauthorized error even though when I authorize it, I get and "already authorized" notice. Any suggestions?

I had to get a replacement IPhone 5 and I rebuilt it using ITunes restore. Now I cannot sync it because I keep getting a "computer not authorized" message. When I authorize the computer, I get an "already authorized" message. Any suggestion on how to overcome this?

Hello,
Have you done all the steps in the Apple Related Article?:
http://support.apple.com/kb/ts1389

When syncing I'm asked to authorize. I try to authorize and it says I'm already authorized!

I'm trying to sync some of my iTunes music with my new iPhone5. I keep getting a message on my iMac that I have to authorize. When I try to authorize it says I'm already authorized. Catch 22?

There's a few different possibilities. The following documents might be worth checking through:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
iTunes: Missing folder or incorrect permissions may prevent authorization

Why wont my computer won't let me put my apps on my iphone? It states my computer is not authorized, even though when I clicked to authorize it it said it already was.

Not to long ago my computer Hard Drive died, and I got a new one and set my computer up to run. I installed Itunes and recently got a update for my iPhone to 5.0. This took my Music and Apps off my phone. I put my Music back on the phone with no problem, but when I went to place the Apps back on my phone, It told me my computer was not athorized to put it on and told me how to athorize it. I went and athuroized it and it told me it was already athorized. So I went to try agian and still will not put the Apps on my phone. What do I do?

Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I just bought an album and there's one song on it that iTunes says the computer isn't authorized for. When I try to authorize it, it says it's already authorized. Suggestions?

I tried getting rid of the SC folder and deauthorizing the computer. Any other ideas?

I fixed the same issue here with a short walk through!
I had this problem before with a track from Kendrick Lamar's album "good kid, m.A.A.d city"
Enjoy!

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.

are you saying that your computer is autharized from guessing, or do you know it is becuase it says it. in itunes, go to the advanced tab and the last option in that tab should be either aurhorize, or de-authorize. What does it say?

I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.

Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!

I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

I am having the problem when trying to take a panorama picture. It may only take the first frame or doesn't even start at all when I press the shutter button. even though when i hold the phone straight up and down, so that camera is at the top

I am having the problem when trying to take a panorama picture.
It may only take the first frame or doesn't even start at all when I press the shutter button.
even though when i hold the phone straight up and down, so that camera is at the top on the back and the home button is on the bottom on the front.
This problem is irritating me....?

To take panorama
- ensure that the panorama option is on
- press the shutter button once
- you will see a line with an arrow
- move around in a circle ( I keep the camera steady and turn myself around in a circle)
- as you do this you will see the arrow moving across the screen as it captures pictures
- at the end of the capture, you will be able to see your panorama picture
I hope that this helps, do report back.

I have made a website using iweb, as this will no longer be supported by apple, does that mean the gallery I have created on my website will no longer work even though I am hosting it with a different hosting provider

I have made a website using iweb, as this will no longer be supported by apple, does that mean the gallery I have created on my website will no longer work even though I am hosting it with a different hosting provider. Will the other widgets no longer work?

There are a few things that won't work on other hosting sites; hit counters and pop-up slide shows for sure.
See http://oldtoadstutorials.net/No.iW11.html for more info, and/or the iWeb forum at https://discussions.apple.com/community/ilife/iweb

I can't install correctly Adobe Captivate 8, cause a message of no connection to internet appears (I am connected to internet). Even though, when I want to unistall through the control panel it doesn't let me, anyone knows how to uninstall it??

I can't install correctly Adobe Captivate 8, cause a message of no connection to internet appears (I am connected to internet). Even though, when I try to unistall through the control panel it doesn't let me, an Uninstall Failed message appears, anyone knows how to uninstall it??
I've already tried Adobe Cleaner Tool, but it doesn't work, as the program is not listed as one of the proposed
Does anyone know how to uninstall it??
Thank you

Which are you after... installing Captivate 8 or uninstalling it (whatever "it" is)?
Sign in, activation, or connection errors | CS5.5 and later
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

My iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. How do I get the old email account off my iCloud

my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. It keeps asking me my old password to the old email address which is NOT a valid email any longer. I'm unable to manage my iCloud until this is resolved. HELP

If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
If that does not work, time FaceTime off, restart your iPad and then start all over again.

"Computer is no longer authorized" even though when I authorize it, it says it's ALREADY authorized

Similar Messages

Maybe you are looking for