Computer is unable to communicate with printer Officejet J4680c All in One using wireless setting.

I received a message while I reinstalling software and driver to change from usb conection to wireless conection: Your laptop is unable to communicate with your printer (Officejet J4680c All in One. This may be caused by firewall software. If you are using firewall software, verify that UDP port is unblocked for both inbound and outbound trafic. But I don't know how to verify that option in my computer. While I reinstalled software I turn off firewall software in my computer. Can some one help me to resolve this issue? Thanks.
Ref: My laptop is Toshiba Satellite P755 with Windows 7 (64bit)

Hi,
Download and run HP Printer Install Wizard from link below
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
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Computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.

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you need these:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...
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Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Happy Troubleshooting : )

Communication Failure With HP Officejet J6480 All-In-One

I bought a new printer, an HP Officejet J6480 All-In-One, and set it up with my PC.
Then, I set it up with my mac. I get this error: "Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
I recently bought an Epson printer but returned it cause it was too slow. That printer gave me a similar (maybe the same, I don't remember) error. I can scan and check ink levels but I can't print. I'm connected by USB by the way.
What's wrong? I downloaded the latest drivers and software yesterday. Why can't I print?

And on HP Photosmart C7280 All-In-One.
I've got mine connected to the network on Ethernet - figured that would be less problematic than wifi - and my MacPro can see everything about the printer, just not print to it. This includes the C7280's built-in webserver which - like alot of SOHO routers - gives you a web-based interface to the printer's configuration and status. Everything on that page looks right-on, but no printing.
The printer's copy and fax functions work, and I can even scan images and save them across the network onto my machine, so the printer is already interoperating with the network to a high degree, just not printing.
Like alot of people, I bypassed the HP driver CD and downloaded a fresh software package yesterday from HP's site (200MB+, ***?), which is what I used to configure my system. As far as I could tell, there appear to be no firmware updates available for this printer. MacOS "Software Update" doesn't offer any printer driver updates - I'll try the posted link to Apple's site next.

Why is my computer telling me to turn ON my HP officejet 8500 all in one? It's ON!

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Turn the printer off. Hold # and 6 keys while and a bit after turning it back on. This will reset the printer.
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I am employed by HP

Fax issue with HP OfficeJet 7210 All-in-one

Hi everyone,
I've got an issue with my HP OfficeJet 7210 All-in-one printer/fax (USB connection)
I'm under Mac OS X 10.5 (Leopard).
When I was under Tiger, my printer/fax worked properly.
After the upgrade to Leopard, the printer/fax was still installed (HP 7210 was displayed as installed in the printer list of the System Preferences).
The printer works fine but the fax doesn't ! An error consistenly occurs when I try to send a fax.
Thus, I decided to uninstall every HP components from my Mac. Then I proceeded a fresh install of the CD software/driver I received with my printer/fax.
During the installation, I get an error : "HP AIO TRAP has quit". I went further and continue the installation till the end by ignoring the problem.
The printer is still working fine but I'm unable to install my fax in the System Preferences because the fax simply doesn't appear either on the "Fax" tab or on the "More printer" tab.
Only an unuseful "Bluetooth" fax appear, I can install it but it's impossible to send a fax with it : http://users.cybernet.be/ptsalos/hp-leo1.png
In the "More printer" tab I got this : http://users.cybernet.be/ptsalos/hp-leo2.png ... It seems that no fax are detected (no fax are displayed in "HP AiO Télécopie" and the "Add" button is gray).
I hope you could help me !
PS: the fax works properly under Bootcamp with Windows XP PRO SP2
Thank you very much.
Message was edited by: phl00

OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
Now follow these instructions:
Step 1: Run the installer, and follow the onscreen prompts.
Step 2: When the screen comes up to select your printer, check the box my printer isn't listed and continue.
Step 3: On the next screen select the OfficeJet 7400 Series and continue.
Step 4: Select the type of connectivity to your device.
Step 5: Install the software (this may take several minutes).
Step 6: When you get to the Setup Assistant, skip it. Make sure you de-select the two checkboxes before you continue otherwise it will remind you every time you log in.
Step 7: Go into the Print & Fax System Preference and manually add your print queue.
Step 8: Go into the Print & Fax System Preference and manually add your fax queue.
Step 9: Start using your device.
Congratulations, you now should have a fully functioning device under Leopard. So what won't work with this work around:
1) The documentation on your device will be wrong.
2) If you did not previously set up a station ID for the fax, one will not be set.
3) Device Manager will not know anything about your device so the functionality there will be pretty useless (most stuff can be done through other means though). However if you already have a Tiger install, even this should (theoretically work).
4) Good question, if you run into any other issues post them here, I may have forgotten something.
WARNING! WARNING! WARNING!
Please install the final drivers when they come out, and preferable the beta drivers too for your device too! Just because things are working for you does not mean that this configuration is supported (its not) or that there aren't any known problems (there may be, we certainly don't test it) so please take caution and update when possible.
Just trying to help.
Andrew

Unable to Communicate with Printer

I am constantly having issues with my computer advising that it is "unable to communicate with printer". This is no good due to the fact that I have plans to print and orders to print. It is usually ok when I print from the internet, but when I am printing from files from my computer or quickbooks, it has this problem.
I reconnect and it's ok for one print session and then boom, it's done!
I am going mad!!!!

Please provide the following relevant information so someone can help including:
Printer Model - Done
Detailed Problem Description -
Operating System of computer (including service pack revision) -
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns.
If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking? -
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Is anyone able to scan with an HP 3055 all-in-one using Leopard

MY hp3055 all in one will not scan with Leopard. HP support says I should wait until "sometime in the future" Any ideas?

Two options:
If the 'TWAIN' driver for the scanner is working, then with scanner connected (and powered on), run "Applications" -> "Image Capture" (standard with OS X). Image Capture just generically looks for TWAIN devices and uses them.
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http://www.hamrick.com/vuescan/vuescan.htm#supported
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Hello hackman19,
Welcome to the HP Support Forums! I understand when you plug in the USB connection to your HP Officejet 2620 you get an error message 'USB Device not recognized; the last USB device you connected to this computer malfunctioned, and Windows does not recognize it.'
After some research I was able to find this thread on www.wiknix.com:
Solved: USB Device Not Recognized In Windows
Please try the above recommendation and let me know the outcome, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Massive problem with HP Officejet J4580 All-in-One

Recently I've reloaded the cartridges and when I want to print something, on the print's screen writes "Problem at printing cartridge: [Black]. Consult the documentation of the product, for troubleshooting". It's not the first time when appears this message, last time I had to buy a new cartridge.
What should I do?

First, ensure that it is the correct cartridge number. If it is, take it back to where you bought it and exchange it for a new one.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Busy signal when faxing with hp officejet 6600 all-in-one

I keep getting a busy signal when faxing with all numbers.

Hi @pbr69,
Welcome to the HP Forums!
I noticed that you are getting a busy signal when faxing with the HP Officejet 6600, and I am happy to help!
I would recommend to look through this faxing guide, to make sure it is properly configured. Cannot Send or Receive Faxes.
Also depending on the type of phone connection you are using you may require a different type of configuration. Please also see, How to connect your HP Fax Device to an ISDN, ADSL, PBX, or VoIP line, if you are using one of those types of lines.
Hope this information helps, and have a wonderful day!
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I work on behalf of HP
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Scan error 8, [(1, 0, -2147221500)] with Officejet 6310 all in one to Windows 7

Uninstalled, reinstalled, 3 times. Tested through Solution center& HP Print & Scan Doctor..unable to scan from an HP Officejet 6310 All-in-One printer, connected though USB to an HP Pavilion dv6 running Windows 7 home premium. CD too old to use. Downloaded every option for drivers, software, updates, tools, etc. from HP. Plugged, unplugged, restart, etc. NOTHING worked. Scan Doctor error at Driver, Registry, Communication. Thoughts? Thanks
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Hello @shelfy , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into scan errors. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem staying connected to my Wireless Network with my HPPhotosmart e-All-in-One Printer - D110a

I just bought a new HP wireless printer replacing my old HP wireless printer which the wireless part worked fine, but the printing died.
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My computer is running Windows XP SP3
Currently my router has WEP encryption, but I tried them all just to see if that had anything to do with it. (WEP works best for me since I have some devices which can only use WEP to communicate).
Thanks.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
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- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi jspin3,
I'd like to help. For now, I would hold off on the uninstall and reinstall. Can you answer some questions?
Is the printer connected by USB, Ethernet or wireless?
Do you get any error messages?
Does a blank page come out or do no pages come out when you try to print from the computer?
If you put a document face down on the scanner glass, are you able to make a photocopy?
Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge? Click Here
If you print a Self Test Report, do all of the colors print?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

New computer with windows 8. hp officejet 5610 all-in-one scanner worked but is now offline.

I have a new dell computer with windows 8. the hp officejet 5610 all-in-one seemed to be fine, and I could scan and print. Now I can no longer scan. charms - settings - change Pc Settings - devices shows HP Office Jet 5600 offline!
There may have been a request to update some software which I may have allowed. Maybe this is my problem? How do I fix this?
thank you
This question was solved.
View Solution.

Hi,
Please download Full Feature Softeware and Drivers from the following link and install on your Dell:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=4411...
Regards.
BH
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HP OfficeJet 6310 All-In-One printer won't print in color with new cartridge

HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
thanks
DH

Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
If a stand alone test report is performed from the front of the printer such a printhead cleaning or print quality report and there is no color on the page then you are likely looking at a hardware issue within the printer. I have provided a document regarding Missing, Faded, or Dull Colors on the HP Officejet 6310 All-in-One Printer. If you follow the document from start to finish and still have the same issue then I would recommend contacting our HP tech support via phone. They deal with hardware warranty and replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Computer is unable to communicat​e with printer Officejet J4680c All in One using wireless setting.

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Computer is unable to communicate with printer Officejet J4680c All in One using wireless setting.