Computer itself not recognizing iPhone

I've seen people with their phones being recognized on the computer but not on iTunes, but this is the other way around. iTunes is recognizing my phone just fine, but the computer is not - that is, it doesn't show up as a storage device when I open "my computer". I need to transfer a large number of photos and videos taken on my phone to my computer, and I would prefer not to send them all individually by email.
- How do I get my computer to recognize my iPhone?
- If you don't have an answer to that, is there any way to send videos in bulk in an email, instead of individually?

don't it show up under my computer under  portable devices
or  devices or printers
or  in Device manger under portable devices?
to me it sounds like there is something wrong with your itune install
are
AppleMobileDevicehelper.exe
iTunes.exe
iTunesHelper.exe
running in your Windows Task manager
if not then there is something wrong with your itunes install
even if itunes itself works with your iphone and windows don't

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    golds04
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