Computer keeps shutting down when trying to update Thunderbolt Firmware Update 1.2! But says I have installed it 4 times already.

Hello All,
Today I updated my MacBook Pro Early 2011 from Lion to Mavericks. I then went onto my App Store and it says I have an update that I need to install. This update is the Thunderbolt Firmware Update 1.2. Everytime I press update, it says that it is downloading, but suddenly my computer just turns off with no warning when the download hasnt even started. I'm worried that this will damage my computer! What I don't understand is that App Store says that I have already installed this update 4 times. But if so, why is it still saying that I need to update it?
Any help will be most appreciated!
Celine

Unfortunately after that I have no other suggestions... if it was my computer I would reformat the entire computer but you need a good backup to do that something is obviously corrupt and not acting right otherwise if you have another computer that you can use to update..

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