Computer keeps shutting off
I have a Hp laptop it is a Hp G60 and somedays it works and some when you turn it on it shuts off automatically and keeps doing it and then stops and then the next day does it again, any idea or help?
I know...i have the same problem. it happened twice and i called hp and they sent me a new mother board that was 4 months ago and now it's happening again. this is getting ridiculous. It makes me not want to buy anymore hp product
Similar Messages
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Computer keeps shutting off to sleep
This is by no means a new problem for me. This happened to me before, someone here very helpfully posted that my computer might fall under the RevB warranty - which it did. However, when I took it to an apple care center it was taken and the guy there replaced the power supply on my computer. One month later, it starts shutting down again, I annoyingly went on to cope with it since. However, it has recently gotten much worse. I have heard a chirping/clicking sound coming from my computer along with frequent shutdowns of the computer - sometimes it has good days other times it has bad days. The other day I came in, my computer was turned off, but the fans on the computer were running full blast, I had to unplug my computer from the outlet. My question is - what the heck is going on. I took it into the same apple care center and the guy said it sounded like a problem with the hard drive or the temperature detection inside the computer. He suggested that I monitor the temperature using a widget and it seems that the harddrive temperature is normal - at about 70-90 degrees while the cpu temperature readings are at about 130-160 degrees. What the heck is going on here? and what is the best way to go about fixing it. And lastly - what do you think it is going to cost for me to fix it (no, I'm an idiot, I didn't get the apple protection plan). Oh - and EVEN MORE - how can I make sure that this won't get "Fixed" and then have it happen to me again? Thank you for all of the help I receive.
Hi there!
It's not that uncommon that the repair you received through the apple repair extention is done again if your machine is exhibting the same power or video issues. I have read here at the iMac forum, some Rev A and B iMacs being repaired up to 3 times for the same issues...
Whether the "problem" is completely fixed is another issue...
Call again and see where it takes you, Rick
iMac G5 iSight 20" - 30G iPOD & Hot Pink Nano 4G - WD 500G FW - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880 -
My computer keeps shutting off when I turn it on.
Last night I shut it down after running a laggy application.I force quit it then I shut it down.This morning I wanted to play on Roblox.I started up my computer.It made the noise and stayed on the plain white screen with no apple.Then I pushed down the off button until I force shut it down.Now when I turn it on the apple appears,a bar that fills up half the way and then shuts off.Theres the spiral loading thing too.I have turned it on a few times and shuts off.
Please help I haven't played my computer for two weeks Help.HELP ME PLEASE!!!!!
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Why does my iMac display keep shutting off? Computer still running in the background. I've tried unplugging and restarting, to no avail. The computer is well out of warranty - about 7-8 years old, running 10.6.8
Checked.... the settings had not been inadvertently changed, but I did move the scroll and reset them back to the original. Hasn't shut off again.... yet. Will re-post with follow-up one way or the other. Thanks.
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my ipod keeps shutting off when I plug it in to my computer to sync with itunes. how do I fix this?
With the iPod still connected, try resetting it by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
B-rock -
Mac Pro keeps shutting off randomly
Hey guys,
My Macbook Pro keeps shutting off randomly. Its been doing it for a few months now and I was finally able to restore it to factory settings to see if that would fix the problem but it hasnt. Sometimes it will shut off every five minutes, other times it will be maybe once an hour. I've noticed that it is more likely to shut off when I'm visiting youtube or watching a video/viewing a site with lots of pictures.
By "shutting off" I mean that the screen goes black and I have to hold down the power button until it completely turns off and then restart it.
When I turn my computer back on it sometimes has a reason for the problem, which I copied and pasted below:
Anonymous UUID: 727231A4-307D-84F0-6914-8EE94F89D815
Wed May 21 16:02:49 2014
panic(cpu 0 caller 0xffffff7f9ef9af7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c45a5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b328b140 : 0xffffff801cc22fa9
0xffffff80b328b1c0 : 0xffffff7f9ef9af7c
0xffffff80b328b290 : 0xffffff7f9d625e7b
0xffffff80b328b350 : 0xffffff7f9d6ef46a
0xffffff80b328b390 : 0xffffff7f9d6ef4da
0xffffff80b328b400 : 0xffffff7f9d96e056
0xffffff80b328b530 : 0xffffff7f9d712b09
0xffffff80b328b550 : 0xffffff7f9d62c8cd
0xffffff80b328b600 : 0xffffff7f9d62a3d8
0xffffff80b328b800 : 0xffffff7f9d62b356
0xffffff80b328b8e0 : 0xffffff7f9e5ae9c2
0xffffff80b328b920 : 0xffffff7f9e5be37f
0xffffff80b328b940 : 0xffffff7f9e5ec33b
0xffffff80b328b980 : 0xffffff7f9e5ec39b
0xffffff80b328b9c0 : 0xffffff7f9e5c3e15
0xffffff80b328ba10 : 0xffffff7f9e58fb5e
0xffffff80b328baa0 : 0xffffff7f9e58bae7
0xffffff80b328bad0 : 0xffffff7f9e589636
0xffffff80b328bb00 : 0xffffff801d0ce0a3
0xffffff80b328bb90 : 0xffffff801d0cff9f
0xffffff80b328bbf0 : 0xffffff801d0cdabf
0xffffff80b328bd40 : 0xffffff801ccb66a8
0xffffff80b328be50 : 0xffffff801cc26bf1
0xffffff80b328be80 : 0xffffff801cc139f5
0xffffff80b328bef0 : 0xffffff801cc1e043
0xffffff80b328bf70 : 0xffffff801ccc989d
0xffffff80b328bfb0 : 0xffffff801ccf3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f9ef8c000->0xffffff7f9ef9ffff
dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f9ef84000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef87000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000->0xffffff7f9d83efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f9 e56e000->0xffffff7f9e638fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 192974850507
last loaded kext at 28847231808: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9e7d6000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:Kara436,
some 15-inch Mid 2010 MacBook Pros are known to have a defect in their NVIDIA GPUs. Given the symptoms which you’d described, yours might have that defect also. Apple had a gratis servicing program for three years from the MacBook Pro’s date of purchase; they still offer the servicing, but it is no longer guaranteed to be gratis. I’d recommend that you make an appointment at your nearest Apple store or Apple-authorized service center, to have them run their Video System Test on your MacBook Pro, which will confirm whether or not its NVIDIA GPU has the defect. -
My ipad keeps shutting off and cannot restart immediately
please help, my ipad keeps shutting off for no reason and will not come back on again unti it is ready. at least 5 times now very frustrating.
any suggestions?Damien.
First, try to do a full backup—reset—restore of your iPad via iTunes. (a) Plug in and, if it doen't start automatically, run iTunes, (b) back up your iPad, (c) do a total reset, (d) restore this last backup.
If this is enough, just go ahead and do it.
Otherwise, do like me — dummy — and read the excerpt from Apple's KB below:
--- Quote
http://support.apple.com/kb/ht1212
(...) You will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
--- Unquote
If this does not work, (and probably won't, but it's a 5-minute operation), then you should seek hardware assistance. If it's a brand (or almost) new iPad, go back to the shop and they will give you a new one, without much trouble... It use to happen with iPods and exchanging the product was routine in this shutoff—restart issue.
Regards.
g.
Guilherme R Basilio -
Computer randomly shuts off..
Whenever I'm on battery power (even if it's at 99%) if I open up a program that uses up a lot of memory (like Photoshop CS2, or even Powerpoint) the computer automatically shuts off. I need this problem to stop because I use those programs on a daily basis and don't want to keep my computer plugged in all the time.
My iBook G4 is doing the same exact thing (of course it takes a much less taxing program, cause its a G4). Anyhow, this is happening to lots of people, at the same time. Thus, it would be strange if we all started experiencing logic board problems, etc at the same time with different model and year laptops. This sounds very similar to 2004ish occasion when the OSX update that brought us widgets caused rapid battery depletion and heat in iBooks (and maybe other computers). Disabling the widgets with 3rd party software solved that problem until Apple quietly fixed in subsequent update. Thus, I STRONGLY suspect this is once again a software issue. I hope someone has found the offending code and devised a fix. BTW, it only happens on battery, I have tried 2 different batteries one is very new, it has happened as high as 90% charge on a battery with 80% capacity left. If anyone has a suggestions or info (aside from it's my logic board, its my battery connection, etc) would be great, I basically can't use my laptop without my power cord, which makes it a portable desktop.
Thanks. -
My computer keeps shutting down.
My computer keeps shutting down. It just goes black. To turn it back on, I have to wait a few minutes before pressing the button. When it comes back on, it seems to take longer than usual. It seems more likely to do this when I have several programs running at once. There might be a flickering light on the lower right side.
It's a desktop computer.
Any guesses?I had a similar, but different problem. My iMac running OS 10.5.6 wouldn't start up all the way. I would get the Apple logo and the spike gear on the grey screen, and after a while the computer would go off (black screen). I started from the install disk and got horrifying red messages that disk utility couldn't fix it. AIEEEEE! I bought Disk Warrior, and fearfully rebuilt the disk directory. Problem solved.
Strangely, neither my Apple store nor a large electronics store carried Disk Warrior. Nobody at the stores knew why, although they said they had lots of inquiries about it. Third try I found DW version 4.1.1. Problem solved. -
My ipad2 won't charge, it's been on 1% all day now. It's plugged in and keeps shutting off. The cord works fine, it's charging my husbands iPad. Any suggestions?
Is this with the power adaptor that was included with your iPad 2 purchase?
The same power adaptor and USB dock connector cable charges your husband's iPad?
If so, sounds like a hardware problem with the battery or something else. Have you tried powering the iPad off and on and/or a reset which is similar to a computer restart?
If so with no change, make an appointment at an Apple store if there is one nearby. -
My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?
Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first. -
My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?
That it is still working is miraclous.. most have died.. lots started flaking out at 18months to 2years..
See deadtimecapsule.org
The few that remained now seem to have reached EOL.. you can repair if you have some skills.. fairly cheaply.
But it is well and truly time to replace.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair -
My iMac (2007) keeps shutting off when in Full Screen mode (DVD, iTunes Visualizer, etc.) This only happens when I have an external monitor hooked up HDMI. Help?
Try using another connection such as VGA or DVI to see if the problem repeats itself.
-
Have iPod Nano Shuffle 6th Gen. I purchased it when I had Windows Vista. I have since upgraded to Windows 7 Ultimate . Was fine with Vista. Now, it keeps shutting off during the song, 3 or 4 times. Have to press power button and then arrow to restart song. I went to my iTunes and ran diagnostics. Passed all until the end. The last test had a red dot failure. It said no iPod, iPhone, or iPad found. Does someone know how I can correct the problem? iTunes is always updating, so I am current.
Sidney...
Try here > iPod shuffle troubleshooting and service FAQ
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