Computer loads black screen installing Windows 7 / 8

Hello,
I have installed Windows 7 on my machine several times without any problems.  After updating to Mountain Lion however my computer will always hang at a black screen when it is time to run the Windows installer.
I have tried this with Windows 8 and experience the same issue.
Any ideas / help would be very appreciated
Thank you so much
Joseph

bump

Similar Messages

  • Black Screen Installing Windows 7 with Bootcamp

    I know it sounds like a known problem, but if tried alot of solutions i found on internet but noting worked yet.
    Here is some information:
    Mac Mini mid 2011 (2.7 GHz)
    I've installed windows before, but I have added a second SSD. al workes fine.
    Installed OS X with a backup on de new SSD. Tried to start Windows with Parallels, but it couldn't find it anymore.
    No problem I thought just format the old hdd and reinstall windows.
    Now this is what happens:
    I start bootcamp. let it make a usb drive with an windows iso and the support software.
    Now I create a partition on the hdd (150GB should do it).
    Mac restarts. I hear the startup tune. A short white screen.
    But then a black screen. no windows logo, or whatelse.
    I tried reseting NVRAM.
    I found a lot of sites telling me to delete some files, but that is very difficult when there are no files.
    I tried a lot of restarts and selecting the booting device. And just waiting for a few hours, but the screen stays black.
    I even tried a partition on the SSD and using the whole hdd.
    So what is the problem? I'm out of idea's.

    Another thing I forgot to mention was that when I had windows, installed and running and had black screen issue on rebooting, I used to verify and repair my permissions using disk utility. All my permissions would get fixed and windows would boot up fine. But however when trying to do a clean install of Windows 7 over the past few days, all but one permission does not get fixed. Apple's support site says it can be safely ignored. But I feel this could be causing my problem. Here is the error from disk utility:
    Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

  • Blank Black Screen installing Windows XP Pro SP2 Retail with Boot Camp

    Hi Support Forum -
    I am using BootCamp Assistant (3.0.2) to install WindowsXP_SP2_ProRetail on my MacBook Pro 15inch
    Mid2009 (10.6.4) plus all the latest updates.
    I have no problems creating partitions ranging from 5GB to more than half my HDD of 500GB....but
    nothing but one problem when I get to Step 3 of the BootCamp Installation & Setup Guide, page 7:
    To install Windows on your Mac computer:
    1 a... Open Boot Camp Assistant
    b... Select 'Start Windows installer'
    c... Click Continue
    2..... Insert your Windows installation disc
    3..... In Boot Camp Assistant, click Start Installation
    Your computer starts up from the Windows installation disc
    That's as far as I get! First a Gong sound then the gray screen appears and afterwards the screen turns BLACK. After a short while the optical drive starts up and is quite active with either searching
    or scanning back and forth for about 5 minutes. Then all activity stops and finally the computer stops
    2 minutes later. Interestingly the keyboard was never lit and none of the keys responded to my de-
    pressions. I also noticed the aluminum case near the display pivot edge get quite warm probably due
    to the black screen so I decided to press the power-off key.
    I restarted the computer and held the option key depressed, selected the Macintosh HD icon and pro-
    ceeded to the Logs (system.log & the windowserver.log) for any entries about the windows installer
    and the optical drive operations....Nothing, nothing! Then I checked the BootCamp HD with Finder,
    nothing, -> 0 items were loaded!
    I feel at a loss what to do next??? I even ran Techtooldeluxe diagnostic utility from AppleCare, every-
    thing AOK!
    Now I had Windows installed successfully when I first had bought my MBP 15 last year. Then I decided
    to play around with Parallel Desktop 5, didn't like it and tried to return to Windows and ever since that
    time I was not able to install Windows XP. I decided to reinstall OSX to Factory Conditions, did the
    7-pass erase for secure delete, installed OSX again without any problems. But Windows still won't in-
    stall, get that Blank Black Screen, no cursors!
    Perhaps something slipped in with soft- or firmware upgrades for the Graphic/Display 'Nvidia GeForce
    9400M that won't let windows installer function properly?
    Just for kicks I reinstalled Parallel Desktop 5 and Win/XP installed without any problems.
    The Apple Experts in CA couldn't help me either. Now I had hoped there might be a solution to this
    problem at this time?!
    I like my MBP very much and I might convert to OSX and it's applications if I can't get an answer to my
    problem. I still don't like to give up though and would like to pursue this problem with more diagnostic aids from Tech Support. I know there a lot of OPEN incidents on this particular problem!
    If this really is a Windows Installer failure, why does it work with Parallel Desktop 5, there is no BOOT
    CAMP ASSISTANT!!!!
    Hope I can get a solution soon from some brilliant expert out there!
    Thanks for your patience,
    Paul370

    I know what are you talking about. It looks more like a video compatibility issue in Boot Camp like this one:
    http://support.apple.com/kb/TS1454?viewlocale=en_US
    I encountered something similar with a MacBook Pro and despite all searching, i couldn't find a solution. However i am not that expert you are searching for, just the average Mac user
    *You may try another XP version, i was able to install a older XP home setup, and updated lately after installing :|*
    I am interested myself in a solution from some brilliant expert out there! Keeping an eye on this thread.

  • Black screen during windows 7 install on 27inch iMac

    My iMac turns to a black screen during windows 7 boot camp install. I can use the install disk on my wifes Macbook Pro so I know that the media is good.

    Please re-post in the Boot Camp forum.

  • HT3986 i get a black screen during windows 7 installation on bootcamp 5.0.1

    i get a black screen during windows 7 installation on bootcamp 5.0.1 , it wont install

    Hi wb2009,
    I haven't found that the TV would be an issue, but did find an article that states to not have extra USB devices connected.
    Boot Camp: Windows installation boots to black screen with blinking cursor
    http://support.apple.com/kb/TS4536
    The Windows installation may boot to a black screen with a blinking cursor. This can occur if you use a USB optical drive or USB Flash drive for the Windows installation and another USB device is also connected to the computer.
    There's another article that mentions Windows XP or Vista that may apply.
    Archived - Boot Camp: Start up to black screen after installing Windows
    http://support.apple.com/kb/TS2600
    Thank you for visiting Apple Support Communities.
    Nubz

  • BLACK SCREEN stating "windows could not start because the following is miss

    I installed Bootcamp update 2.1 and then XP SP3.
    Now when I start up my Mac I am getting a BLACK SCREEN stating "windows could not start because the following is missing or corrupt: <windows root>\system 32-hal.dll Please re-installl a copy of hte above file"
    I tried to use the option key and insert the Windows CD but it won't start up.
    Also, when I start up I must use the option key and select the Mac OS and it will start up and everything is fine there. Advice appreciated.

    Did you ever solve this? I had updated to BC 2.1 (After updating Apple Software Update al on the Windows side) I waited & just tonight tried to install SP-3. It appeared to install & When I was prompted to restart--I also got the black screen. Mine said:
    Windows could not start because the following file is missing or corrupt:\Windows\inf\biosinfo.inf
    You can attempt to repair the file by starting Windows setup using the original setup CD-ROM. Select ‘r’ at the 1st screen to repair.
    I just force powered off & booted into Mac.
    I think I need to restart my Mac into Windows (using the Option key ) WHILE THE WINDOWS XP CD is in the optical Drive. Then maybe I’ll get a choice to select ‘r’ to repair at the 1st screen?
    You may need to do essentially the same thing. I do not know if this problem is a boot camp problem of just a Windows problem.
    Sure is annoying,
    Good luck!

  • Help MacBook Pro 13" early 2011 suddenly black screen in Windows 7 SP1. EFI 2.2.

    Hi, everyone, I need help here.
    Apple MacBook Pro 13" early 2011 preinstall Lion version, EFI 2.2, Boot Camp 4.0. suddenly black screen in Windows 7 SP1 (black screen and also no sound at all, need to press power button to off). What happen?? Please someone tell me what to do?
    I have delete bootcamp HD and reinstall windows 7 but the problem is still here, I have reset PRAM and SMC too.
    The video on the black screen: (http://www.youtube.com/watch?v=z3dLTFSD-v8)

    Oh I actually have the problem in Mac OS, not even using the Bootcamp or Windows 7
    Csound1 wrote:
    lokiman wrote:
    I am having the exact same problem with my 13" early 2011 Macbook Pro. I have 10.6.8. I used the disk that came with the laptop to restore the OS to 10.6.7 but the problem existed there too. I have now updated it back to 10.6.8. The problem still exists. This doesn't seem to be limited to an OS version and seems like an issue with device driver or with hardware. I will try to take it to the Apple store and see if this gets resolved.
    You too have a black screen in Windows 7. ?

  • Black screen during windows 7 install on mac mini

    I have a mac mini 2013.  Trying to install windows 7 via usb iso file.  downloaded iso file to mac mini desktop from windows supported site.  This is a 30 trial that can be installed after 30 with a genuine key, which I plan on buying.  8 gb usb stick.  dloaded latest updates for OS and bootcamp.  Ran bootcamp.  pointed to iso file.  partitioned 200GB fro windows 7 home version.  clicked advanced and formatted disk for bootcamp..(  load driver was also available, what is that??)
    checked ALL 3 options BTW.  It expands and loads files every time and gets to install select lang...etc.  then computer restarts and hangs at black screen.  caps and num lock light up when pressed, no other response.  I can boot to safe mode in Windows but it say it has to return to normal mode to finish install, which then returns me to black screen.  I can reboot to white apple screen with disk options and choose usb drive and it says loading files, then goes back to starting windows, windows logo appears, then black screen and just sits there have waited 30 minutes and nothing.  I have read this could be a graphics driver issue? If so is there a way to force the support drivers to load, and how?  this is for my Son and we have tried for a couple months with no luck, does the trial version have anything to do with it?  I would pay for a windows 7 iso file download but no luck.

    Hi wb2009,
    I haven't found that the TV would be an issue, but did find an article that states to not have extra USB devices connected.
    Boot Camp: Windows installation boots to black screen with blinking cursor
    http://support.apple.com/kb/TS4536
    The Windows installation may boot to a black screen with a blinking cursor. This can occur if you use a USB optical drive or USB Flash drive for the Windows installation and another USB device is also connected to the computer.
    There's another article that mentions Windows XP or Vista that may apply.
    Archived - Boot Camp: Start up to black screen after installing Windows
    http://support.apple.com/kb/TS2600
    Thank you for visiting Apple Support Communities.
    Nubz

  • Windows boots but won't load (Black screen with cursor)

    [Sorry for the long post, but I feel the need to fully explain my situation]
    I have the following problem:
    I turn on my PC, and Windows shows it's normal loading screen, after which it goes into a completely black screen, with just the mouse in the middle. By the cursor size I can tell that it's in a low resolution, probably 800x600 (compared to my usual 1920x1080). I am able to move the mouse around, but with no particular use without something to click on. No other keyboard input seems to work, except for Shift key 5 times, which brings up the Sticky Keys dialog box (with just "Yes" or "No" options, no other link); and Windows key+U which brings up the Ease of Access center. Ctr+Alt+Del does NOT work.
    So far this is what I have tried (in chronological order):
    Boot into Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Booting in low resolution video, Last known good configuration: all yield the same result as booting normally.
    Repair your computer:
    Startup Repair: Found Registry Errors (I realized and fixed this later on)
    System Restore: Did not find any previous restore points (I know for sure that there are, I made a habit of making restore points regularly).
    Windows Memory Diagnostics: Did not find errors.
    Command prompt:
    Ran chkdsk /f /r command, did not report errors.
    Ran sfc /scannow : I don't remember the exact report, but it asked for a restart to finish repairing problems. I restarted, and ran the command again for the same result.
    Forced the scan with: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows , it found and repaired some errors, still could not load windows.
    Ran Dell Startup Diagnostics, found no errors.
    Ran Startup Repair again, found the registry errors again. I found the solution to this in a Microsoft Help forum ( answers.microsoft.com/.../f77d5355-b8be-41d6-af24-cae994e1768f ), and fixed the issue. I rebooted, but the problem persists.
    Startup Repair now finds no errors. I tried System Restore again, it found 2 restore points dated AFTER my problem started. I decided to restore anyways, but neither of them worked.
    I ran Windows Defender Offline:
    Quick Scan: and found 2 threats and removed them.
    Full System Scan: found 4 more threats, removed 2 of them, the other two couldn't be removed because they were within an ISO file.
    I tried Steps 1, 2 and 3 again with no luck.
    With each step I am aware that I'm closer to having to reinstall Windows, so I decided to see if I could still access my HHDD to save my personal files. I made a Linux live CD (with Ubuntu), but I am having trouble mounting the drives, because they are in a RAID0 configuration. "sudo dmraid -s" gives the following error: "ERROR: isw: wrong number of devices in RAID set "isw_dbdffjficc_ARRAY0" [1/2] on /dev/sdb".
    Important Details:
    I changed my graphics card about 4 months ago (an Nvidia GTX 750ti for an ATI Radeon HD 6450), and I was told that I may be running short with the Power Supply. The new card asks for a minimum of 450W and I think my PSU is 460W. This may or may not have something to do with this issue, I have no idea.
    The RAID0 configuration of my 2 500GB Hard Drives brought me a lot of problems from day 1. One of the HDD would randomly fail (I am able to hear a different clicking sound when this happens), and the computer would crash. Upon startup, it would ask for a boot device. The Dell startup utility would then only recognize 1 of the drives, but would finish without errors. After a restart or two, all would be fine and windows would boot normally (aside from the usual error recovery screen) without any sign of corrupted data or anything. Like I said, this has been happening form the day my PC arrived, but restarting a couple of times always fixed it. As of now, both HHDD seem to be working fine, the Dell utility recognizes both of them, and does not find errors in any of them, and I can access any directory from the command prompt.
    Is there anything else I should try before reinstalling Windows?
    Before the install, I would really like to be able to recover my files (I have important documents from college), is there any way to do this?
    Sorry again for the extremely long post (and for any language errors, English is not my native language), and thanks in advance.

    Since you still haven't got your data from the drive(s). I would advise performing a Windows installation without formatting the drive... I don't like this solution but at this stage you have probably tried everything else.
    Use a Windows 7 Reinstallation DVD when installing ensure you select...
    Select Custom: Install Windows only (advanced)
    If you do not select any of the drive options and simply highlight the largest partition and select next:
    Windows will dump all the old installation files in the Windows.old folder

  • GTX670 - Signal lost/black screen after windows loading icon

    Hello,
    I hope I am posting this in the correct forum area.  If not I do apologize.
    Here are my specs:
    Board: MSI Z97-G45 Gaming
    Bios: ?? whatever pre-installed on mobo
    VGA:   MSI GTX670 OC
    PSU:   Corsair HX750 750W
    Intel Core i7-4790K
    MEM: 12 GB Kingston HyperX DDR3 1600 2x 4GB, 2x 2GB sticks
    HDD: SSD Kingston 120 GB (Win7), HDD 1 TB WD 7200 RPM (Win7), HDD 1.5 TB WD 7200 RPM (storage)
    COOLER: Corsair Hydro Series H60 Water Cooler
    OC: no overclocking done by me..default settings
    OS: Windows 7 64bit Professional
    So to keep this as direct and as short as humanly possible here is my situation.
    Had a gtx670 card that I had to send back to MSI under RMA.  They sent me what looks like a new gtx670 card (no dust) that I received yesterday (4 Aug).  Last night I removed temporary old card (9800gt) and plugged in new 670gtx.  Things seemed to be ok, reinstalled driver after card was recognized.  Played one round of Battlefield 4 for testing purposes and all seemed good.
    Upon exiting the game things went south in a hurry.  Moving the mouse cursor around was extremely slow and choppy.  Mouse clicks were not recognized.  I could not bring up ctrl-alt-del to get to task manager.  At this point the cursor turned to spinning circle as if things were happening.  However, after 5+ minutes of nothing changing I did a hard boot.
    Restarted and after the windows loading screen the signal appeared to be lost to the monitor and I was left with black screen.  This was with the SSD.  I then attempted to load into the HDD windows OS that I hadn't logged into yet with this card and was greeted with the same issue.
    I can load into Safe Mode with no issues.  In safe mode I removed all nvidia drivers and was then able to load into windows normally using basic windows vga drivers.  The moment I load the Nvidia drivers and restart the computer I then have the issue again.  This happens with both drives.
    I have reset the video card in the PCI-Ex16 slot and still received the problem.  I have tried a different PCI-Ex16 slot and still had the issue.  I put the old 9800gt card back in and windows loaded perfectly and without issues on both drives.  I put the 670gt in and try to load into normal windows and I lose signal and get black screen after the windows loading screen.
    I'm at a loss at the moment.  I think it's the drivers, but could it be the card?
    Doing some research I've come across some people saying there may be issues with the nvidia HD audio drivers that are installed with the video drivers.  Could it be as simple as uninstalling or unchecking that particular driver?

    Flashed the BIOS last night to the latest version and attempted to launch windows with the GTX670 card.  I still experienced the same issue where as soon as windows finishes it's loading animation (with Nvidia drivers) and it goes to the login screen, the monitors cut out.
    At this point I feel like it has to be the card.  The moment I install the video drivers and restart, I have the problem of losing the signal/black screen.
    What I have done:
    1) Completely wiped any/all video related drivers from the computer and started from scratch. No success.
    2) Ran Memtestx86 to see if it's a problem with my memory sticks. No problems found.
    3) Put the card in a different PCI-Ex16 slot to see if there was a problem with the slot. No success.
    4) Flash updated the BIOS on the motherboard to the latest version. No success.
    I have a dual boot computer with Windows 7 64-bit installed on an SSD and a HDD.  The problem happens on both drives.  Yet, the moment I install my old 9800GT the problem disappears and I can login to Windows just fine.
    I will be sending the card back today on another RMA.

  • Black Screen on Windows 7 After Installing Windows Drivers

    I recently installed windows 7 Home Premium on my 2010 13" Macbook Pro. Everything seemed to go okay, and windows would boot and run fine (albeit, with a few difficulties which would be fixed with the boot camp drivers). I inserted the OSX install CD, and ran the bootcamp setup.exe, following apple's instructions. Immediately after the install, I restarted my computer. When I attempted to boot into Windows 7, the windows icon would appear, followed by a black screen with a frozen white cursor (solid, not flashing) in the center. Safe mode worked once, but appears to suffer a similar problem now, displaying the blue login screen, without the user picture, or password box, with the cursor frozen in the center. OSX runs just fine.
    Any help?

    Not sure what the MBP issues are but if you can rollback, uninstall program/device driver.
    you may need to do system repair startup or go to Windows 7 DVD to revert and repair.
    Getting to Boot Camp 3.2 might help.
    Too many possible if's.
    Apple Boot Camp Support
    7 Things To Do Windows 7
    Black Screen on Startup

  • Black Screen After Windows 8 64-bit Upgrade (Clean Install) on TouchSmart IQ508A (IQ500 series)

    Hi there,
    Just installed Windows 8 and am getting a black screen after booting up like many others. I currently have disabled the graphics driver and this has solved the black screen issue but I can no longer use my web cam for Skype (although web cam works for W8 Camera App oddly).
    To date I have tried the following:
    Loading up the latest Nvidia drivers from the Nvidia website
    Attempting to use the drivers for Windows 7 both in compatability mode and normally. I unzipped SP44488 to get this working
    I know many others are having this problem so I really would  like someone from HP to respond and state whether a Windows 8 display driver for the Nvidia GE Force 9300M GS is being developed.
    I ran the compatability wizard prior to the clean install and it came up with no issues so I am very disappointed I am having these problems.
    I've found out that HP have a customised version of the above card so that explains why the Nvidia drivers dont work so I believe HP is therefore obligated to provide a driver.
    If anyone else is having similar issues please respond as this will hopefully lead to more action.
    cheers
    Steve

    I'm in the same boat. On my IQ804, the Nvidia GE Force 9300M GS card crashes when I use NVidia's latest Windows 8 driver and Microsoft's LIVE UPDATE drivers.  I have to resort to the Standard VGA driver in order for the pc not to crash into a black screen.
    I read on another forum you can try installing a July 2012 version of the driver from NVidia and that should solve the problem.  I tried it once. Using the July 2012 version, the screen would stay on longer, but eventually it crashes into a black screen...but definitely more usable than the latest from NVidia and Microsoft.
    I too have heard that HP used a customized version of the graphics card and that's why neither HP nor NVidia's drivers work.
    I also tried installing the Nvidia GE Force 9300M GS drivers for Windows 7 that I downloaded from the HP website.  It didn't work either.  It actually failed to install altogether, saying my system is incompatible.
    As is, the pc works fine.  But videos and games that require motion is noticably choppy.
    Any help from HP??

  • P7N Diamond Black screen until windows loads

    Ok so when I first built this PC I would turn it on and would show all of the usual screens that you would expect and all was good. However a few months ago I got a virus or two and for no apparent reason when I turn on the computer now I get a completely black screen in which the monitor won't even register any sort of output, this only lasts until windows has loaded though and then the login screen pops up. I've been ignoring this until now because I haven't needed to go into the BIOS, but I feel it's time to reformat and I can't change the boot sequence or anything. I've already tried removing the battery to no avail, and I have no idea what else to do.
    My setup consists of the p7n780iSLI, q660, 4 gigs of mushkin ram, and a 9800gx2 I'm also running windows XP
    I have no reason to believe any of the other hardware is to blame though since everything runs as well as it should after I'm logged in.

    Quote
    I plugged it into the other slot on the video card and it works fine now.
    It should work in all slots. Which slot did you have it in before?

  • Black screen during Windows install

    Hello,
    I have a late 2012 27-inch iMac with the GeForce 680MX 2GB graphics card. I'm trying to install Windows 7 or Windows 8 using Boot Camp, but neither works.
    In either case, I can use the Boot Camp Assistant to create a bootable USB install disk, download the latest Windows support software from Apple, and partition the drive to allocate space for the Windows installation.
    As soon as I partition the drive, the iMac restarts and tries to boot into Windows. But the only thing I ever see is a black screen (no blinking cursor), no matter how long I wait.
    This seems like the exact same issue that plagued the late-2009/mid-2010 iMacs,
    http://support.apple.com/kb/TS3173
    In other words, it looks like the drivers included with the default Windows install disk don't work on the late 2012 iMac, at least not when configured with the 680MX. 
    Since this looks like the old problem but Apple doesn't appear to have provided drivers for the new iMac yet (the older iMacs above used ATI graphics, not NVIDIA), I tried to add the latest NVIDIA notebook graphics card drivers to the Windows install disk using the directions here,
    http://superuser.com/questions/501812/corrupt-graphics-during-windows-8-installa tion
    In particular, I used these drivers,
    http://www.geforce.com/drivers/results/55125
    They're not explicitly supporting the 680MX (I couldn't find any drivers for it in NVIDIA's website) but they do support the 680M and a whole slew of other cards. Thought it was worth a try.
    Anyway, that didn't do the trick. Still the black screen for me.
    Any ideas? Have others had this issue with the new iMacs?
    Thanks

    OK, I figured it out.
    You know how the Boot Camp Assistant gives you three options? Create Windows Boot Disk, Download Latest Drivers, Install. You basically need to do all three at once, from scratch.
    I'm not sure exactly when in the last couple of months, but Apple updated their drivers. A few days ago I gave this another shot. Initially I tried using the USB stick I had previously created, but using some of the links at the first post above, I tried to inject the new NVidia drivers provided by Apple. That didn't help. I got the black screen and all that all over again.
    But then I just tried to start from scratch, remaking the USB stick while simultaneously downloading the drivers. It then also asked me if I wanted to install a new helper tool. I never got that prompt before. Either that tool solved it, or when it was creating the boot disk now it was injecting the new drivers itself in some different way.
    Whatever it was, try starting from scratch and going through all the steps and you might be successful in classic "it just works" Apple fashion. Took them a couple of months, but they got there.

  • HT4407 Help: Encountered black screen before Windows 7 was installed. .

    I encountered black screen in Boot Camp after partition was completed with a character cursor blinked on top left.
    How can I fix it and complete Windows 7 installation? Thanks for your kind advice in advance.
    Eric

     
    Solution may be found if you search in the "More Like This" section over in the right column. 

Maybe you are looking for