Computer locks up when playing CD from ITunes

My son is frustrated...everytime he tries to play a CD with ITunes, the computer locks up. We have an eMachines desktop with Windows XP Home. There are no problems playing the same CD with Window Media Player. This is happening with any CD...even CD's which once played ok previously with ITunes. Any thoughts? Thank you.

Can you get iTunes to run Help > Run CD Diagnostics?

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