Computer not authorised for syncing with iPhone with IOS 7

Unable to sync iPhone 4S (with IOS 7) to my PC.  Error message is that computer not authorised.  Have tried all on-line steps to rectify.  e.g. Control Panel User settings.
Anybody have any clues on this problem?

Hi oxman78,
That definitely sounds frustrating! Let's give this a go to see if we can isolate the issue futher:
First, connect your device and choose the "Music" tab. Next, uncheck the "Sync Music" checkbox, and apply the changes (so there is ultimately no music syncing to your iPhone).
Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
Cheers!,
Matt M.

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