Computer not authorized message for purchases from itunes

I had my computer re-built and itunes does not recognize that I purchased  songs.  I have "re" - authorized the computer but keep getting the same message.  Also, when purchasing, I used an old email account that I cannot no longer access. 
Suggestions to get access to the songs I purchased?

Hi there stewartt1025,
You may find the troubleshooting steps in the article below helpful.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Griff W. 

Similar Messages

  • Why are TV show episides for last three days not showing up for purchase on iTunes?

    TV episodes for 10/25 and 10/26 are still not showing up for purchase in iTunes. Am I the only one? The latest episodes that show up are from last Thursday. What gives?

    I am also having the same exact problem.  Put in a ticket with Apple 2 days ago when I first noticed the problem.  No one has contacted me reagarding this, and you can't get anyone on the phone!!! So frustrating!!! I went back and put in a dispute for all episodes that charged me and I was never allowed to watch, some season passes others were single episodes.  All in all Apple owes me about $150 as of now.  We are an Apple family, love their products, but this is ridiculous!!! Glad I'm not the only frstrated party, hoping there is some resolve. Really would like to get what I paid for!!!!!

  • Can I use debit card for purchasing from iTunes in India?

    Can I use debit card for purchasing from iTunes in India?

    Hi
    There is a small discussion that iTunes takes debit card with a Visa/Mastercard logo.  I have no idea what the banking rules are in India.  But this may another option to try.
    https://discussions.apple.com/thread/3658843?start=0&tstart=0
    Cheers

  • Why do I get a "computer not authorized message" when it is authorized?

    Does anyone know why do I get a "computer not authorized message" when it is authorized and how to fix the problem?  I downloaded a couple of new apps on my iPhone and these wont sych with my iMac

    i have the same problem but i have not found a way to fix it

  • Computer Not Authorized to play purchased music

    After upgrading from 10.4 to 10.5 I tried to sync my iPod touch with my computer to transfer a new album I bought from iTunes. I got the followingn message: "This computer is no longer authorized to play purchased items that are on the iPod...(nome of iPod).. Would you like to authorize this computer for items purchased from the iTunes Store?" I checked authorize, and got a message that the computer is already authorized. I tried to sync again, got the same message. I next deauthorized the computer and reauthorized it. I still get the message that the computer is not authorized to play purchased items....
    Any ideas on what I need to do to be able to sync my music?

    Try the quick solution first. Use the iTunes "Store" menu and select deauthorize computer. Then select authorize computer. Try to sync again.
    If you still have problems, try these solutions: http://support.apple.com/kb/TS1389

  • TS1424 Some but not all of my purchases from iTunes store (TV shows) have been downloading in a Quicktime format that can't be viewed via iTunes or on apple TV (1st gen).  I get error message when I try to convert.

    Since I have a new iMac and now use Mountain Lion, I am observing that TV shows purchased in iTunes sometimes download in a Quicktime format that will not open in iTunes.  In some but not all cases, I right click "open in" and select iTunes and then it will play.  However, this doesn't always work.  When I open in Quicktime and try to export to iTunes, that won't work.  When I try Wundershare's Video conversation program, it won't even accept the file.  What's going on here?  Any ideas?  Please reply [email protected] with any suggestions.
    Kathy

    Thanks for the help Ricky.
    I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
    I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
    I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
    Dan

  • TS1702 I purchased tiger eye: curse of the riddle box HD, full game. Received receipt for purchase from itunes store. Game will not unlock.  All done on iPad . I deleted and reinstalled , no help

    I purchased a game from iTunes Store thru Big Fish ad.  Received receipt for full game.  Game will not unlock.  Says no purchase recorded.  I have deleted and reinstalled.  No help.  Having serious reservations about buying another game for my IPad from Big Fish.

    For customer service issues, go here...
    https://expresslane.apple.com/Issues.action

  • ITunes says my macbook pro is not authorized to download purchases from my ipad

    I have an iPad and when I tried to sync it with my MacBook Pro the iTunes said it could not transfer 4 apps because my computer was not authorized.  It is authorized.  I am so frustrated and don't know what to do.  I have a second iPad for my daughter and that one has no problem syncing.  Please help!  Thank you:)

    Here's a thread that might give you some ideas:
    https://discussions.apple.com/thread/4329817?start=0&tstart=0

  • New Mac Not Authorized To Play Music From iTunes Store

    My new Mac is not authorized to play music purchased from the iTunes store. This was my error since I was a bit over exuberant and forgot to deauthorize my old computer before transferring the iTunes library using the setup assistant.
    I do not plan to keep my old computer and will delete the music. In order to retain all my old settings (e.g. copies still available), am I now able to repeat the transfer process using the migration assistant?
    I would like to simply deauthorize the old computer and then transfer the iTunes files a second time.
    Thanks in advance for your help.
    Rod

    Just go to 'Store' in the menu bar in iTunes and select 'Authorize' to authorize your new Mac with your iTunes account.
    If you have authorized 5 computers (the maximum), you can reset them all once a year from the account management section of iTunes Music Store. Access this by signing in and clicking the button labelled with your Apple ID in the top right of the iTunes Store window.
    You can transfer your entire iTunes library (ratings, playlists, date added, last played, playcount etc.) by just copying the entire iTunes folder (containing iTunes Library, iTunes Music and iTunes Music Library.xml) from your old Music folder to your new one.
    Make sure you back up all of your purchased music, it cannot be downloaded again!
    Hope that is helpful in some way!
    Tom.

  • Song is not authorized despite being purchased in iTunes store

    i have a number of songs that i purchased which are not authorized to play on my computer despite its being authorized.  i have followed the posted fixes on the support site but no dice. any ideas?

    I can confirm, both of my AppleTV legacies running 3.0.2 needed to make a new purchase to authorize purchases made from iTunes directly.  My AppleTV 2 does not have this problem.  It appears a patch is needed for the legacy AppleTVs to properly authorize with the new iCloud infrastructure.  The work around is to make new purchases from your AppleTV legacy, and sync back to iTunes.

  • Getting not authorized message for a few songs

    I reordered some of my play lists, now 9 songs show as "not authorized". I did the authorization step, and I get that I was successful, but I still get "not authorized" on these few songs only. How can I fix this?

    edkertman,
    Mind telling us what you are trying to do exactly? What was the reason you re ordered playlists?
    The more info you give, the better the help.

  • Switch not recive message for auth from AAA

    show tacacs
    Server: 10.10.2.80/49: opens=47 closes=47 aborts=0 errors=0
    packets in=0 packets out=47 timeout=0 connection_fails=1
    no connection
    when in = 0

    Hi
    Are you able to check your tacsacs config as you are not seeing any packets back from the server.
    Are you able to ping the server also is there any firewall stopping the TCP 49 on the way.
    Regards MJ

  • IDVD08 doesn't solve "computer not authorized" issue

    Boy am I dumb - I originally posted my problem in burning an iMovie DVD which contained DRM protected music from iTunes. http://discussions.apple.com/thread.jspa?threadID=1101333
    I had this great idea that Apple would have solved the issue in iLife08 - so I upgraded during the week - the guys in the Apple shop did not have a clue what I was talking about but I gave it a go anyway .... but no, the problem is still there - which I would have known if I'd bothered to read these discussions.
    Bottom line: iLife 08 does not solve the "computer not authorized" to play music from iTunes
    Here's another good discussion thread for this major issue:
    http://discussions.apple.com/thread.jspa?threadID=1076620
    Message to Apple Team: SORT IT OUT ! You're now reminding me of Microsoft

    Make an audio CD from iTunes:
    In iTunes go into Preferences/Advanced/Burning. Select Disc Format: Audio CD. Then select your Playlist and click the Burn button in the lower right-hand corner.
    At one time, Apple allowed you to make 7 copies of your iTunes purchased music. I don't know what it is these days, but one copy is a great backup for the day your hard drive fails...
    Then insert your new audio CD and iTunes should give you import options.

  • Ipod will not play anything purchased from itunes!!!

    My ipod will not play anying thing purchased from itunes. It plays ok on itunes but it skips it on my ipod. I have restored my ipod athoritized my computer and I cant find any answers in help. Please help me!!!

    See this article.
    iPod does not play content purchased from the iTMS.
    If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
    1. Deauthorize the computer.
    2. Create a new user in the system.
    3. Download the free song of the week from the iTMS in the new user account.
    4. Play the song in that user account to authorize again.
    5. Restore the iPod (using the iPod updater) in the new user account.
    6. Sync just the free song of the week and see if it plays on the iPod.
    If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
    The following articles will help you.
    Authorization and Deauthorization.
    How to restore the iPod.
    How to recreate your iTunes library.
    How to create a new user account in Windows.

  • Ringtones purchased from iTunes not showing up under Text Tones in iOS 5

    I just upgraded to IOS 5 on my 3Gs and i am glad to see there are new Tone options but i can not find the ringtones i purchased earlier this year under text tones. I can find the ones i made but not the ones i purchased from itunes.

    I had the same issue.  Try this:  go into iTunes, select your iPhone, go to Ringtones tab, check the Sync seclected Ringtones, deselect the ringtones that you pruchansed from iTunes Store.  Now Apply/Sync the phone.  When it's done, Go back to the Ringtones tab and select Sync all Ringtones.  Apply/Sync the phone again.  Now go to a contact and set a ringtone, you should see all the purchased ringtones.  Good luck.

Maybe you are looking for

  • FF 4 uses 1.6 GB of RAM

    Firefox 3.x wasn't very good with RAM, but 4 is just plan absurd. I have AdBlock and FireBug installed (plus QuickTime & Flash). After viewing a bunch of web sites over a few days, I can close all of the tabs and windows down to a single one. FF stil

  • How to test procedures and functions of pl/sql

    I am working as a QA basically i got a new assignment of testing functions and procedures, and packeged bodies. Can any one help me in this matter. Please help me. Hi i am new to oracle I want to test procedures and functions, and packaged bodies of

  • Tomcat-4.0.2 can not locate Java Class

    I have an application which runs fine under Tomcat-3.x. Now I am trying to run under Tomcat-4.0.2, right after I login to my application (As you can see the new Tomcat does find my application's index.html fine), I got an error: Apache Tomcat/4.0.2 -

  • How to get Track information in Itunes 12 for windows 8.1

    I just installed Itunes on my Asus. I am running Windows 8.1 . Some of my library which was already loaded in my Windows Media Player was brought into Itunes. It did not have track information because when I ripped it, I was working without an intern

  • Gmail stopped working on my iphone but no account settings have changed

    My gmail account has been set up in the "mail" client on my phone for over a year, and then suddenly stopped working two days ago. I get an error that says "The mail server 'imap.gmail.com' is not responding. Verify that you have entered the correct