Computer not reading ipod

Ok I have a ipod video 30g. Now when I plug it in to computer it is saying USB device not recognized One of the devices attached to this computer has malfunctioned, and Windows does not recognize it. I checked for updates as far as drivers and itunes and its all up to date. Also when I go to device manager to see what it says for usb and its saying unknown. Can someone help please?

Have you looked at the manual?
http://support.apple.com/manuals/#ipod

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