Computer not recognizing ipod as video ipod

Hi, I purchased a 30G video iPod today and did not install the CD that came with it. I already had the software installed for my 4th Gen 20G iPod so I thought I could just plug in my new pod using that software. It occurred to me that I should have installed the new software. So I did.
But now I think it's not actually recognizing the new iPod as a 5th Gen video iPod because it's not allowing me to view any mpg files that I downloaded onto it. I can view the TV shows that I purchased from iTunes fine.
I've tried updating the iPod software and restarted, but it still doesn't recognize the mpgs. Do I need to reformat the new iPod? I'm an idiot.
Any help would greatly be appreciated!

Since my iPod was correctly recognized on another similar OS X 10.4.6 system, the problem must lay in the 10.4.6 system that exhibits the problem and not in the iPod itself. Looking at the iPod Updater 2006-03-23 (the installer for the updater, not the updater itself) with Pacifist (which lets you examine the packages included) there is an installer for System UI Server embedded in the updater installer. Running the update installer and selecting a custom install shows that the SUIS (System UI Server) package is unavailable--probably because it is for an older system (10.3.x ?). Using Pacifist, I forced an install of the SUIS package and rebooted--the system was a bit unstable. I then ran the 10.4.6 Combo Updater on top of that (I had tried just the 10.4.6 Combo Updater earlier in today, but it alone didn't hep). This time the Combo Updater removed the system problems and both iTunes and the iPod Updater 2006-03-23 application both recognized the iPod as a video iPod (I have the black model and its icon should show up as black at all times). Music correctly copies now.
This was a deep rooted system problem that reveals some deep issues with the software updater designs.

Similar Messages

Computer Not Recognizing My Poor Lil' iPod

Well, yet another question is posed.
The other night, I attempted to play my iPod (I have an iHome stereo), and all I saw was a small frowny face. Every time I have tried to restore it, my computer refuses to acknowledge the fact that the iPod is, in fact, plugged into it. I've tried resetting it several times, but all I get is the white apple of woe. When connected to the computer, my iPod only displays the "low battery" bar (despite the fact that I have been charging it for several hours) or the white apple.
I'd really like some help, if anybody knows what I can do.
Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Computer not recognizing ipod touch 1 generation

My Mac is not recognizing my 1st gen iPod Touch. I just updated to Snow Lepard, finally... Now it will not recognize the iPod. Checked for updates and downloaded those for 30 minutes, not any better. Any ideas?

Let me see if I can remember...
Hold down the Home button and then hold down the power button to power it down.
Hold down the Home button while connecting the iPod to the computer via the USB cord.
It should start up and show the iTunes icon and a picture of a USB plug on the screen. Release the Home button. At this stage iTunes opened up and said that it detected an iPod in the process of restoring. Click Restore (or Continue, or whatever it was). I was told I needed a software update, so I accepted that. It took about six minutes to download on my cable internet access. When the new software was installed iTunes tried to restore the iPod, but it was taking forever. After several minutes (five?) I got an error. I clicked OK and, leaving the iPod connected, restarted the computer.
When the computer restarted iTunes started automatically and detected the iPod. I clicked Restore again, and this time the restoration was successful. When it was done, it began synching the iPod (another long process, since I keep over 3,000 tracks on it).
I'm going from memory, so you may want to search for specific instructions on restoring an iPod Touch; but I'm pretty sure that was the sequence of events.
Good luck!

ITunes does not recognize 5th Generation video iPod in WinXp

PROBLEM: 5G iPod not recognized in iTunes (shows as removable hard drive in My Computer) via USB on HP Pavilion Notebook running WinXP. Latest error states insufficient power to run hi speed USB device on this computer. HP support replies that installed USB should comply to 480 Mbps hi speed standard. Trying to connect iPod via firewire results in "iPod can not be connected with firewire" error. Have tried the following steps before reaching this point:
Description of iPod: 5G, 30 gig video iPod model MA002LL contains 1.2 gig data (282 songs, 4 videos, 0 pictures)
Action: 5G iPod worked fine until connected to download purchased music 3 weeks ago.
Result: iPod screen shows "Do not disconnect" iTunes does not recognize iPod.
Action: Reset iPod (iPod works fine when not connected to any computer).
Result: same as above
Action: Recharged iPod overnight with wall outlet to confirm full charge.
Result: same as above
Action: Tried to run iPod Updater but iPod was not recognized by Updater (it does recognize iPod Mini and 4G)
Result: same as above
Action: Reinstalled latest version of iTunes.
Result: same as above
Action: Reinstalled COM interface for IPod Service several times.
Result: same as above
Action: Ran repair maintenance on iTunes (repair successful).
Result: same as above
Action: Uninstalled iTunes and iPod software, deleted their folders and bin files and cleaned out Temp directory, disabled virus protection and disconnected from network. Ran Windows Installer Cleanup Utility. (Uninstall successful)
Result: same as above
Action: Restarted and reinstalled iTunes and iPod Updater
Result: same as above
Action: Diasabled all non critical items in start menu
Result: same as above
Action: Uninstalled all three USB controllers
Result: same as above
Action: Reinstalled USBs
Result: same as above
Action: Tried to connect by firewire
Result: Error this device cannot be connected by IEEEE use USB cable.
Action: Talked to HP support to confirm USB standards on Pavilion Notebook.
Result: USB should read all 3 standard data speeds up to hi speed 480 MBps
Action: Tried 5G iPod on 2 other PC desktops with WinXP with powered USB 2.0 ports
Result: iPod shows "Do not disconnect" iTunes does not recognize iPod and both computers respond with the following error (which is not received on the notebook) "insufficient power to run hi speed USB device on this computer" both Desktops are older than the Notebook and have older versions of USB 2.0.
Action: Tried it on my iMac G4 thinking I could reformat it. Mac understandably does not read it as a drive. I tried the following three connections:
1) Firewire connection: iPod screen shows: firewire connection is not supported; 2) Powered USB port connection: drive is not recognized by Mac and iPod screen shows do not disconnect; 3) Unpowered USB port connection returns an error of "USB Low power notice" on Mac monitor and iPod screen shows menu but won't connect to Mac.
QUESTIONS:
Has the 5G iPod reached a point where it now pulls too much power to be read by USB? Is HP not giving me correct specs regarding the performance of the Notebook's USB? Why can I update my iPods with firewire on my Mac but not the PC? Any suggestions regarding what I should try next?
Thanks.
HP Pavilion dv notebook Windows XP

Solution was found: HP was encountering a conflict with a trial version of Symantec Security Center and Norton Anti-Virus causing an incomplete install of iTunes.
The following actions resolved the problem. Uninstalled both Symantec applications, uninstalled QuickTime 6*, installed QuickTime 7.1.3 (iTunes would not install successfully prior to this step, seems redundant but worked), installed iTunes 7.1 (with Quicktime 7.1.3 again), connected iPod 5G which was finally recognized, received error that iPod was currupted, restored iPod and is now working fine.
I hope that this helps someone else with similar video iPod problems.

MAC and iTunes is not recognizing my 5th generation iPod touch with smaller charger plug. What can I do to fix?

MAC and iTunes is not recognizing my 5th generation iPod touch with smaller charger plug. What can I do to fix?

I susopect you have the 5G iPod
iOS: Device not recognized in iTunes for Mac OS X
You need iTunes 11.1 or later and that requires a Mac with OSX 10.6.8 or later

Nano is not recognized by Itunes or Ipod loader

i have a 2gb black nano and it is not recognized by my home pc or work pc (running windows xp) by either itunes or ipod loader.
after browsing through some topics, i found a way to enable disk mode, this allowed my nano to be recognized by ipod loader. i proceeded to do a factory restore to this running the november version of ipod loader and it displays "do not disconnect" forever. so i restart it manually by select + menu, then find out that it is still not recognized by itunes or ipod loader. realizing that disk mode allowed ipod loader to work, i tried disk mode on itunes and it recognizes it! so basically, my question boils down to...
Should itunes and ipod loader automatically recognize the nano once its plugged in while it is in normal mode? or do i need to keep enabling disk mode to update through itunes and loader? how many people have this same behavior running xp? Thx!

Wow I'm surprised this is such a common problem... So for those who can't connect with itunes and iloader: does disk mode work for you? Hit the center button and play button simultaneously after you reset it (right when the apple logo first appears) to enable disk mode... For me, this works all the time when connecting, but I don't think this is normal since i used to be able to connect in normal mode... maybe someday apple will realize we don't all have Macs...

Songs in music library downloaded from a CD and synced to my old IPOD are not recognized by my new IPOD classic. What is the fix?

Songs in music library downloaded from a CD and synced to my old IPOD are not recognized by my new IPOD classic. What is the fix?

If you are using automatic syncing with your old iPod, select that iPod in iTunes and go to its Music tab (next to Summary). Note how this Music tab is set up. Maybe you can do a screen shot.
Now, select the new iPod in iTunes. Go to its Music tab, like you did for the old iPod. Set up the new iPod's Music tab exactly like the old iPod, and Apply the change.
The music on your new iPod should now match the old iPod.

Quick Time is not recognizing my Digital video camera (sony digital 8)

Quick Time is not recognizing my Digital video camera (sony digital 8) Am using ieee cable and camera is recognized as on and imports if I open iMovie, but when I go to quick time, new movie, I get drop down message that says "No recording device found." All other applications are closed and not interfering with QT. How do I get QT to recognize camera?

VOB is an MPEG format for DVD videos.
http://filext.com/detaillist.php?extdetail=VOB
http://www.answers.com/topic/vob
See:
QuickTime: About using MPEG-1 and MPEG-2 media
http://docs.info.apple.com/article.html?artnum=61608
Using the QuickTime MPEG-2 Playback Component with VOB files
http://docs.info.apple.com/article.html?artnum=300516
QuickTime MPEG-2 Playback Component
http://www.apple.com/quicktime/mpeg2/
There are also a lot of free and shareware programs to convert VOB files.
http://www.versiontracker.com/php/search.php?mode=basic&action=search&str=vob&pl t%5B%5D=macosx&x=0&y=0

Ipod shows up in My Computer not recognized by ITunes

Video iPod was working then just stopped.
ipod shows up in My Computer, initializes iTunes but is not recognized by iTunes
Windows explorer will display file architecture of ipod but displays a "file corrupt" message if I attempt to view contents of folders on ipod.
Have tried all of the suggested reset, restore, reinstall, manage options and nothing is working.
any ideas?
video ipod itunes 7 Windows XP

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause (after you do the above)
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

I have upgraded my Itunes to a Windows 8 Computer but now movies will not upload to my video ipod

Hi, Firstly thanks for clicking on to read this!!
I have been using an oldish computer for years for my Itunes, and having just purchased a Samsung touch screen computer with Windows 8 I have transfered all my Itunes over to the new computer.
All the music works fine and I have it all stored on a Passport usb drive to avoid 'clogging' up the new computer.
HOWEVER non of my videos or movies will now Sync to my video ipod. I just get the following message... "The videos were not copied to the ipod because they can not be played on this ipod".
I have already tried the following...
1) Not using the Passport and importing it all on to the computer hard drive....... Same message comes up.
2) Highlighting the TV shows and movies and going to file 'create ipod version' ... but this is greyed out and can not be selected.
I have tried re-downloading TV shows on the new computer however that will take AGES!!! (slow connection from Itunes when re-downloading ... 1 episode of bones takes about 4 hours and I have about 50 different series of various shows)... They did however sync to the ipod.
If I re-plug my ipod into the old computer and use my itunes though the passport again IT DOES WORK AND EVERY THING SYNCS!!!... thus I dont think the actual Ipod is faulty!!!!
Is this just an update that Apple are dragging their feet with (or not even bothering with).
Thanks for any advice or help you may be able to offer me.
Andy

There's no reason that upgrading from Lion to Mountain Lion would make this application work. I've looked up Music PadPro. I don't know much about it, but it looks pretty old. Here are the requirements:
Macintosh G4 or higher processor running Mac OS X Version 10.2.6 (minimum),
Mac OS X Version 10.3.2 (recommended), or Mac OS X Version 10.4.2.
Looking at that, I would guess that the application would require a PowerPC processor. After the release of the Intel machines back in 2006, Apple included something called Rosetta within OS X. This allowed programs developed for the older architecture (PowerPC) to run on the newer Intel machines. The reason for this was to give developers some time to upgrade their applications to run natively on Intel processors. It was only with the introduction of Lion that Apple pulled Rosetta from their OS. They had basically given developers about five years to upgrade their applications. Unfortunately, in your case, the developer went belly up. You can always install an older version of the OS on either a separate partition or an external drive and you can run your program from there.

HT1655 My computer is not recognizing my 4th generation Ipod shuffle

My computer is not recognizing my new 4th generation IPOD Shuffle

I had the same problem then I discovered I was not pushing the Jack in fully. Once I did this it suddenly became successfully recognised. (Only took me 4 hours of trying to realise what I was doing wrong) Hope this helps.

Computer not recognizing second ipod

The first ipod i setup works fine. When i plug in the second ipod, the itunes does not recognize it. I have created a second account to my XP and installed itunes on it, but i am having the same trouble. the only difference between the 2 is the second ipod is "Product red" - 4G. The first is the 2G. I've done the 5 R's and scanned the messageboards for this, but have not found what works. Please help.

see if any of these articles help.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Windows confuses iPod with network drive
And if your computer is a laptop, see: iPod not recognized on a Windows laptop.

Computer not recognizing new ipod nano.

My computer will not recognize my new ipod nano. It is a replacement for one that was broken.

Have you worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Computer not recognizing that my ipod is pluged in!!

I have recently reformatted my comeputer and got some new music put on my itunes and when i tried to plug in my ipod it just doesnt do anything...like the little screen on the ipod that usually sais "do not disconnect" doesnt come up...the computer doesnt even accnowladge that anything is pluged in...i tried downloading the newest ipod softwhare and that didnt work...i tried putting in the origional disk that came with it and that didnt do anything...also when i plug my ipod into the computer it drains the battery instead of charging it...suggestions??

I don't know if this might work for you guys but this is what got my problem solved. If you experience the following, the Ipod was working but suddenly it stops working (i.e. the ipod screen is totally blank no icons like battery low or whatever) and when you connect it to the computer the little sign that means do not disconnect does not appear (the pc does not recognized that the ipod is connected) then maybe this might solve your problem. Do not connect the Ipod to the computer for about 24 hours. Do not try to charge it or anything just leave it by itself let the battery drained then try it the next day and hopefully the icon of battery is low will appear then you can charge it by connecting to the pc.
This is what happened to me by accident i guess, i had given up and had realized that i had just spend two hundred dollars on something that didn't work but today i tried to turned it on and the battery is low icon appeared so i connected to the PC and now it works.
Good Luck.

New version of itunes and computer not recognizing ipod nano

I intalled Itunes - version 11 on my laptop. The computer and Itunes does not recognize my Ipod Nano. However it works perfectly find on another computer with Itunes Version 10. Help -- can't sync songs on my Ipod with Itunes.

Hi Glenfromtn,
If you are having issues with your iPod Shuffle not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards.
- Brenden

Computer not recognizing ipod as video ipod

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