Computer not recognizing tablet

I am trying to connect my tablet to my computer, but the computer will not recognize that the tablet is connected by the USB cord. I have tried on a PC and a Mac, and I even tried a friends cord (his works) and that didn't work either. I have completed all the windows updates, and thrive updates.
Any ideas????

before attempting anything else, what operating system are you running on your PC? 
If you're running Vista / Windows 7 just type "Device Manager" into the search menu under the Start button (lower left) and it will bring up a list of hardware you have on the PC.
If Windows XP, you'll need to right click on your My Computer icon > Properties > Hardware Tab > Device Manager
At this point Power On the tablet, and if you plug in the THRiVE it should show up as "other hardware" or "portable devices" ... usualy followed by "AT100"
This means the PC can see the device, and it should show up under its own Drive letter in the My Computer.
THRiVE Owner - ThriveForums.org

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