Computer not recognizing the iphone

The Problem:
All of the sudden, whenever the iphone is plugged into the computer, the computer fails to recognize its presence. However the itunes program recognizes that the phone is plugged and allows syncing, etc...).
The OS:
This is a WINDOWS XP
The Goal: Want it to show up in the camera and scanner wizard so the photos can be transferred on to the computer.
Troubleshooting Done So Far:
- Restarted the iphone. Computer didn't recognize iphone after this.
- Restarted the computer. Computer didn't recognize iphone after this.
- There was an update recently, but it was working fine after the update so this shouldn't be the problem
-Tried plugging into different USB ports (all of which work with other devices). Still not recognized.
- Tried going to "disk management" to disable and enable the iphone option under "portable media". There was no iphone option.
- Tried going to the "control panel" and to "cameras and scanners". There was no iphone option.
Getting Desperate...
- Tried free software called "read disk" or something like that which is a free iphone explorer application. That worked - could find the photos, but they were in a .dth format so they couldn't be retrieved
If you can offer a work around at least so the goal can be achieved that would be very helpful.
Thank you in advance!

I had this exact problem it's not your computer it's the software on the phone here's what apple did had me reinstall iTunes 12x then wipe and format my hard drive. They replaced my phone 3x all this started with 3.1 3.1.2 did not fix finally the third phone took and apparently from other post they still have problems if I were you call apple log a case then go into apple store I personally think they eaither don't care or don't know how to fix it. They will have you do every step they have. After you call and log a case try this restore the phone as a new phone not from a back up that has helped some.

Similar Messages

I tunes is not recognizing the iphone

i have tried to update my iphone 4 last night...but there was an error and not my iphone is stuck on the connect to itunes logo...
After connecting, itunes is not showing the iphone...

done.....i am giving the procedure below if it could be of help to anyone....
1. Step 1-turn off the antivirus
2. uninstall the apple mobile device drivers
3. put the mobile in the recovery mode and connect to pc
4. it will reinstall teh mobile drivers
finally u ll get the option to update/restore...

Windows XP not recognizing the iphone still camera

I have been using successfully iphone (2G) with itunes and photoshop. For last 1 week when i updated the itunes to 8 and iphone to 2.0.2, windows does not recognize the digital still camera. Hence photoshop and picassa can't detect iphone and i can't sync photos from iphone to photoshop and vice versa.
It is working perfectly fine on other PCs. I know that there is something wrong with my windows or iphone drives but can't figure out what.
Itunes is able to detect the iphone and can sync seamlessly. Can anyone help whats going wrong.

One thing that might help.
When the iphone is connected to the computer, click on start.
Then right click on My Computer and choose Manage.
In the computer management window, click device manager on the left hand side.
The to right, look to see if there are any items with exclimation marks or red x.
If one is the iphone or under imaging devices, try reloading the driver or delete is.
If you delete it, disconnect the iphone and reconnect.
Hope this helps.

Computer Not Recognizing my iPhone (iPhone Perfectly Normal)

Hi, I have a macbook pro and an iPhone 3G. Out of nowhere, iTunes does not recognize my iPhone. I plug it directly into my computer, my iPhone vibrates and says it is getting charge, but iTunes does nothing. No error or anything, just does not show my iPhone. I called Apple and I stayed on the line for an hour and they could not figure it out.
It also cannot be the phone since it works on my other white macbook. The port works fine with other things like printers, etc. It has worked fine ever since I got my phone and I have never had this problem. iPhoto on the other hand actually does recognize my iphone, along with its photos. I have tried re-installing iTunes.
If anyone has any tricks up their sleeve, please feel free to share. I really do not want to have to re-install my OS just for my iPhone..... (probably would not do that)
Thanks,
Gabe

You don't need to re-install OS X, or you shouldn't need to do so, but have you tried re-installing the current iTunes version?
If not, I suggest giving this a try. Just re-install the current iTunes version over the existing, no need to delete iTunes first.
http://www.apple.com/itunes/download/

IPhone Not Recognizing the iPhone dock

My iPhone has stopped recognizing when it is plugged into the wall or a USB port. It does recognize when it is plug into the lighter in the car with a non-data cable. I have tried a couple of different cables without success. However when I plug it into the dock that came with it I get a message that says it's not a recognized iPhone accessory.

Try completely powering off.
Hold the Sleep/Wake button until you see "Slide to Power Off"
Turn it back on.
If you still have the same results, there may be an issue with the USB connector on the iPhone.

Why is my computer not recognizing my iPhone?

I have an iPhone 4s and it's pretty old. Everytime I connect it to my computer it makes the little sound and says that USB could not be read because it "malfunctioned" and that Windows could not recognize it. Whats going on and what can i do?? Please help!

Carola Michelle wrote:
I have an iPhone 4s and it's pretty old. Everytime I connect it to my computer it makes the little sound and says that USB could not be read because it "malfunctioned" ...
You have to try a different USB port on your computer if you have one. Hardware problem cannot be solved here in this forum.

I have a Iphone 42 and want to transfer my photos to my PC why does my computer not recognise the Iphone when I connect it to the pc?

Can any help. I want to transfer photos on my Iphone 4s to my PC, my computer will not recognise the phone when I connect via the USB port to the PC. Any Ideas would be appreciated.

Do you get any response from the computer when you plug the phone in? I'm guessing that you are going into Computer to see if you find the phone? If you go into Device Manager, do you see any errors in the USB area?
See this support document and pay particular attention to step 5 regarding drivers. http://support.apple.com/kb/TS1538

Computer not recognizing the ipod.

I have plugged my ipod into 4 different usb ports and nothing will happen.

Why don't you try this, use a USB drive to copy over
your iPod updater to another computer and then just
connect to that computer and see if it's recognized,
if that dosent work try connecting it using firewire
if you can
I am having the same problem. i only have one computer and my connection worket just fine until now. i can hear that my usb connects to the compurer by that click sound, but it wont recognize.is that possible that i disabled something on my computer so the removable devices option wont pop up when i connect?

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

I recently got a new computer. itunes recognized my iphone 4. I then changed my password, but it did not change on the phone. I did sync the phone afterwards. How do I get the phones password to change to the new password in itunes. Thank you

I recently bought a new computer. itunes recognized my iphone 4. I then changed my username and password in itunes. I resynced my phone but, the new password did not take. How do I change them in my iphone to match itunes. Thanks

Not Stupid! I should have been more specific. I'm still new to iphones. I changed my itunes password and ID at the itunes store my computer. I'm not having problems with my email. I'm having problems downloading and updating apps (probably music as well). After it asks for the password, a message comes up saying my itunes store password is incorrect. It works on line though. Does this help? Thanks

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

Store>Check for Available Downloads

Hi my computer(win XP) not recognizing my iphone 4G but other iphones the same comuter recognizing

Hi
My computer(win XP) not recognizing my iphone 4 and i am unable to connect to itune but the same comuter recognizing other iphone devices
using the same USB cable

If you sync to another computer the iPhone will be erased and the content replaced with the selected content of the new computer.
You don't maintain a regular backup copy of your computer?
You can transfer iTunes purchases from your iPhone to a computer from iTunes. File>Devices>Transfer Purchases

HT1414 i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808

HT201269 could not see the iphone icon in my Dell computer

I have iphone4 and I could not see the iphone icon in my Dell computer when I connected with cable. In addition, it is showing that the MTP Driver is not installed properly in your computer. I wish to transfer iphone photos in to my computer. Please suggest me in this regard. thanks
<Subject Edited by Host>

Hi mallikb4u,
Welcome to the Apple Support Communities!
There are two separate steps you will need to take in this situation. The first thing I recommend you doing is following the first attached article to help you resolve your iPhone not showing in iTunes when connected.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Once you complete the steps listed above and you iPhone is showing in iTunes, I recommend reading over and using the instructions in the next article for importing photos from your iPhone to your computer.
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Have a great day,
Joe

HT1438 purchased a new iPhone 5 to replace a 3 - iTunes is not recognizing the new phone - what do I need to do

Purchased a iPhone 5 to replace a 3, itunes is not recognizing the new phone. All of my email accounts and calendars have switched, what do I need to do to be able to access apps?

iOS: Device not recognized in iTunes for Mac OS X
iPhone:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac.

Computer not recognizing the iphone

Similar Messages

Maybe you are looking for