Computer not waking up - please help!
I recently updated my computer to snow leopard. I have a 13 in MacBook aluminum with version 10.6.4. I recently began having issues with the computer waking up from sleep after watching videos on websites like hulu.com. After watching the movie, I close the laptop, wait until the computer is asleep and then attempt to reopen the computer to login back in and the login screen does not appear. It seems as though the computer is trying to wake up as the display screen lightens up but the login window does not appear and touching keys on the keyboard does not help. The only way to bring back the login screen is to do a hard restart. All software (firefox, flash, and all mac updates) has been updated and the problem still persists. Any help would be appreciated!
Try a SMC reset which governs such things.
Personally, I would just close Hulu.
DALE
Similar Messages
-
I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7. Error says " computer/system not modified". Please help me with this problem.
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my bluetooth says 'Not Available' how do i get it to work again. I have restarted the computer several times and have replaced the batteries in both the keyboard and mouse and yet it still is not working! please help
I have had the same problem. It was cured by turning computer off and/or restarting it. I am not sure if once was enough. I think shutting down must cut out whatever it is that blocks bluetooth. Good luck
-
bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!
- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes -
how do I convert a standard user to an administrator if i have no other admins on the computer, re-bootimg NOT an option, please help!!!!!!
Please take these steps to restore administrator privileges to your account. This somewhat tedious procedure is only necessary if you've confirmed that no adminstrator account exists on the system.
If you don't already have a current backup of all your data, you must back up before taking any of the steps below. Ask if you need guidance. You won't need the backup unless something goes wrong—which is always a possibility.
Step 1
Start up in Recovery mode. The OS X Utilities screen will appear.
Step 2
Take this step only if you use FileVault 2. Launch Disk Utility, then select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
Step 3
Select
Utilities ▹ Terminal
from the menu bar. In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Select your startup volume if not already selected. Pull down the menu labeled
Select the user account
and select
System Administrator (root)
Follow the prompts to set a password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9. I suggest you write down the password. If you don't write it down and forget it, you'll have to start over from Step 1.
Select
▹ Restart
from the menu bar.
Step 4
This step, like Step 2, applies only if you use FileVault. Log in as usual, then select
▹ Log Out...
from the menu bar, or press the key combination shift-command-Q. Don't restart. You'll be returned to the login screen.
Step 5
At the login screen, click Other... Enter "root" (without the quotes) in the Name field, and enter the password you set in Step 3 in the Password field. You should now be logged in as root. This is a potentially dangerous condition. Do nothing while logged in as root except as indicated below. You'll be fine as long as you don't deviate from the plan.
Open the Users & Groups preference pane. Select your usual administrator account in the list of users and check the box marked
Allow user to administer this computer
You'll be prompted to restart. Do that and log in as yourself—not as root. Your administrator status should now be restored.
Step 6 (optional, but recommended)
Follow the instructions in this support article under the heading "Disable the root user." You must authenticate in Directory Utility as "root" with the password you set in Step 3. Authenticating as another administrator won't work.
Credit for this idea to ASC member wessongroup. -
Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.
Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps. -
I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
How do I update my iOS? I have the iPad 1 and have tried over and over to try and update the iOS version to iOS 5.1, nothing works it will start updating then say that it did not update? PLEASE HELP!!! P.s I'm running newest version of iTunes.
Connect your iPad to your computer and let iTunes back up your iPad. After it does that disconnect it and go into your settings under general and under reset and select erase all content. After you do that reconnect to your computer, open iTunes and follow the screen options to set up your iPad as new. Once it is done doing that see if you have the latest version of iOS installed and if it does then either download gain the apps you had before or restore them from the backup made previous.
-
Hi,may computer sound is cutting,please help me thank u
Hi
My computer sound is cutting
Please help
Thank u1. Reset PRAM. http://support.apple.com/kb/PH14222
2. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
Hi Guys,
I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out as this web-site has been payed for by my client.
AlexMany thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help
azmama3 wrote:
I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help
With your iPod connected to your computer and iTunes running, select your iPod form the left pane, click the File menu in top bar, from there select "transfer purchases from iPod"
Stedman -
I go to settings and switch "Automatic time" off and then back on. It works for a while, but then just goes back to being off. I've tried manually setting the time, but it just goes back to what it was before. If I send a text, it sends and then disapears. I can't see what I wrote! I went in to Apple to try and get it fixed, but they just restored my phone. It's still not working. Please help!
It's not hacker or a virus. You are experiencing what a number of users of iOS 5 are experiencing now - sluggish or less than perfect iPad performance. It seems that for some of us - memory management has gotten a little out of whack with this most recent update. Some of the basic troubleshooting steps that you can try are ....
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Close apps in the recents tray. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you have Safari crashing issues - Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
None of these steps should be necessary as part of your daily routine - the iOS is supposed to handle all of this without any user input. Once again - for some of us - the iOS is letting us down.
Until Apple releases another update that resolves this issue for the "few" that suffer, keep these steps in mind and use them as needed. -
After installing iPhone Configutilities in my Mac, Personal Hotspot using USB is not working! Please help, I am using 10.7 Lion OS
Did you talk to your carrier?
Maybe you are looking for
-
List View Web Part - Default Chrome Setting
In our environment, the "Default" chrome setting does not display the title or the border on our list view pages. We have tried Oslo and Seattle master pages and neither displays this to the end user. We do see the title in Edit mode, but not once th
-
Cant Download Firefox because it has no valid digital signature
When I try to download firefox 4.0 I can either run or save the setup file, when I "Run" I get an error message saying I cannot download because the creator (FireFox) has no valid digital signature, when I download the setup file to my desktop and tr
-
I have Epson AL14NF printer. it doesn't work. I have driver. My Macbook Mac OS X 10.8.5 what can i do?
-
Can't activate facetime on iMac
Have paid for and installed FaceTime 1.02 on the Intel iMac but it won't activate. The user name and password work as an Apple ID but won't start FaceTime! Do I have the correct version of FT? What else could be wrong?
-
After upgrading new MacBook to 10.4.9, can't VPN
I recently upgraded from my PPC MacMini to an Intel MacBook. Since the laptop came with 10.4.8, the first thing that happened was to upgrade to 10.4.9. Although I can get online (have a cable modem, and linksys wired router), but have been unable to